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Senior Business Analyst Resume Profile

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Objective

Obtain a challenging position applying creative problem solving and skills with a growing company to achieve optimum utilization of its resources and maximum profits.

Experience

Confidential

Senior Business Analyst

  • Manage and mentor 4 employees
  • Conduct daily and weekly meetings, delegate workload
  • Business analyst responsibilities

Confidential

Business Analyst

  • Collect payments, follow up on credit card issues, reconcile accounts
  • Review percent analyst reports, billing reports and follow up with delinquent accounts
  • Responsible for closing all books on Regional Team assigned by deadline

Confidential

  • Customer Service / Returns QC Inspector
  • Inspect items returned from customers for restock.
  • Process returns for restock,credit the customer's accounts.
  • Inspect processed items for Quality Control

Confidential

  • Various Positions including: receptionist, medical billing specialist, teller and customer service
  • Answered and directed telephone calls to appropriated departments and greeted clients.
  • Updated and maintained patient account information and applied payments
  • Extensive telephone work including following detailed procedures for responding to customer needs and complaints.

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