Senior It Business Analyst Resume Profile
NW
Summary of Qualifications
Technical professional with over 16 years of experience in business liaison activities system and process development research and analysis data cleansing technology assessment and usability evaluation business process analysis in support of strategic planning database design, development, and administration system design, development and integration and software engineering experienced in Systems/Software Development Life Cycle SDLC effective team member and individual contributor, with excellent oral and written communication skills.
Employment
Confidential
Senior IT Business Analyst / Senior Consultant
- Created, designed, evaluated and modernized system functionality to ensure technology solutions augment business processes thereby improving business operations
- Key Mission Contributor Award recipient Star Performer Award recipient 2
- Served as the Senior Analyst on various projects to gather requirements, verify existing business processes, and make recommendations for improvements
- Analyzed data from various sources documentation, interviews, surveys, etc. to understand and interpret customer business/information needs
- Developed and documented technical requirements, and defined coding specifications for a variety of systems/applications
- Developed SQL queries to investigate manipulation of data by systems and to identify data anomalies
- Worked with System Owners to prioritize system enhancements and issue resolutions to be implemented in subsequent system releases
- Provided issue resolution/maintenance support for multiple software systems troubleshooting and identifying new functionality and/or functionality updates
- Supported development, implementation, testing of numerous systems and data cleansing efforts in accordance with the Software Development Life Cycle SDLC , as Senior Analyst/Task Lead
- Served as liaison between Management, Technical Teams, System Users and System Owners ensuring systems developed satisfy requirements with no or limited redesigns
Confidential
Senior Systems Design Engineer
- Devised metrics to characterize technical ventures enabling management to define technical focus and identify opportunities thereby facilitating strategic planning
- Designed, developed administered custom database systems to improve security, data integrity and data management for a variety of applications
- Developed and documented policies procedures, as part of international team, for use in conducting operational readiness testing of multi-site systems
- Performed diverse tasks as required in the development of custom switching systems for specialized communications requirements--research, design, coding, testing implementation
- AT T Government Solutions Excellence Award recipient
Confidential
Project Consultant, Department of Information Science Telecommunications
- Coordinated field researcher activities and training to ensure efficient and accurate data collection
- Identified major technologies for preliminary study to establish a comprehensive base for current and future studies
- Developed prototype of electronic survey instrument for future studies, including database component
Graduate Student Researcher/Assistant Confidential
- As a fellowship recipient of the Provost's Development Fund
- Developed research agenda to study several factors that influence the delegation of activities to interface software agents
- Assisted with code modifications and additions to simulation software for research on human software agent teams modified simulation application for use in agent-based interface research
- Conducted experiments in human-agent interaction to test proposed theories
Confidential
Research Analyst
- Conducted research studies experimental design through analysis and presentation of findings to direct the development of educational programs
- Designed, developed, and implemented various applications to support research and data analysis activities
- Served as liaison between Technology Services and Research Analysis staffs to facilitate the use of technology for research and analysis activities
Systems Analyst Confidential
- Devised and implemented information systems to support research and decision making
- Developed training programs and performed user training for various systems to improve utilization
- Designed and conducted system testing to ensure accurate and efficient system performance
Specific Technologies
- Software Development: VB.Net, Visual Basic, VBA, Perl, Java, C, C
- Database Development: SQL, PL/SQL, SQL Developer
- Process, System Data Modeling: UML, Visio, XML, BPEL, WSDL
- Statistical Analysis: SAS, SPSS
- Database Systems: Oracle, MS SQL Server, MS Access
- Platforms: Unix Sun Solaris , Mac and Windows
- Experienced user of MS Office Suite Excel, Project, Outlook, Word, Visio
