SUMMARY:

• Highly motivated, results - oriented professional with over 10 years of experience inproject management, business processes, business management, and corporate strategic communications.
• Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills.
• Ability to work independently and manage one's timemanagement both in the public and private sector.
• Experienced knowledge of project management processes, project deliverables, quality control, budgets and other techniques for maximizing projects scope.
• Knowledge of business and management principles involved in strategic planning, resourceallocation and project methodology.
• Coordinate projects, making detailed plans to accomplish goals and directing the integration of technical activities.
• Effective in presentation of proposals, reports and findings to clients. Recruit employees, assign, direct, and evaluate their work, and oversee the development and maintenance of staff competence.
• Analyze technology, resource needs and market demand, to plan and assess the feasibility of projects.
• Coordinated projects, made detailed plans to accomplish goals and directing the integration of technical activities.
• Responsible for theBusiness Process Flows deliverables, Organizational Change Management, business architecture, and data requirements gathering within the project's scope and Visio design.
• Created, designed and maintained custom sites, pages, libraries, lists, workflows, and content types in SharePoint to help meet business partner’s needs and requirements.
• Used MS Project and Primavera project management tools to execute projects, and well-versed in Agile / Scrum methodology.
• Created Statement of Work (SOW), project charters, status reports, and streamlined project processes.
• Data Warehouse used for Requirements gathering, Projects backlogs, Risks /Dependencies.
• Project Implementation
• Integration Planning
• Strategic/Business Planning
• Business Requirements Data Gathering
• Project Methodology Process
• Corporate Communications
• Communications Audience Analysis
• Corporate Communications Deliverables
• Scrum/Scrum Stand-Up Meeting
• Agile Project Methodology
• Agile Sprints Methods
• Primavera Grantt Chart
• Project Backlog Analysis
• CISCO Unified Communications Server (UCS)
• Business Management
• Unified Communications Background (Lync UC)
• Customer Facing & Support
• Creative Team Leadership
• Presenter/Public Speaking
• Business Development

TECHNICAL SKILLS:

Software: Photoshop, Image Ready, Primavera, MS Project, Crystal Reports, MS Office (Word, Access, Excel, PowerPoint, Visio)

WORK EXPERIENCE:

Confidential - Bloomington, IL

Business Analyst/Strategic Communications,SharePoint Administrator

Responsibilities:

• Assisted Program Managers & Project Managers in coordinating daily/weekly project activities/meetings for project objectives & timelines.
• Project Implementation/Integration strategy planning
• SharePoint Administrator, SharePoint Authorizer, Authorized to change, edit, & modify content to SharePoint Project Website Homepages
• Worked with the Primavera (Grantt Chart) to monitor project schedules, budgets, and milestones
• Communication Strategy Development
• Organizational Change Strategy Development
• Stakeholder Impact Analysis or Facilitate Change Adoption
• Stakeholder Communications including mailing lists, requests for stakeholders, timelines, etc
• Development of presentations or recommendations to drive business decisions or updates to executives
• Audience Analysis
• Tactical Plan Development (i.e. testing, production checkout, project communications)
• Execute Strategic Communication Planned Activities (email, PowerPoint, video, job aids, etc.)
• Leadership Message Points
• Newsletter Content Development
• Internal project / service communications; where the audience is internal to project, program or service - or targeted stakeholders(e.g., small- to medium-size initiatives, relatively smaller scope & change, smaller impacts, inter-department topics)
• Editing/proofing documents including Statements of work, White Papers, project charters, status reports, etc.
• Event planning and meeting facilitation
• Organize All Hands or Departmental meetings (event planning)
• Develop /learning activities (job aids or user guides, online courses)

Confidential - Bloomington, IL

Business Analyst

Responsibilities:

• Business Architecture Business Analyst providing deliverables Business Requirements data gathering for Unified Communications platform deployment.
• Create/design and maintain custom sites, pages, libraries, lists, workflows, and content types in SharePoint to help meet business partner’s needs and requirements
• Plan, identify, and migrate documents, lists and libraries in SharePoint.
• Create and edit support documentation, job aids, quick guides, and communications about SharePoint sites, lists, etc. for novice users as part of organizational change management.
• Work with business partners to develop change communications about SharePoint sites, lists, etc.
• Document the processes and procedures related to SharePoint activities to facilitate knowledge transfer
• Successfully implemented a SharePoint Request system to allow area business partners the ability to request customized SharePoint solutions.
• Managed projectSharePointsite for the purpose ofsupportingongoing collaboration
• Performed discovery Business Requirements data gathering convergent with technical consultation with Business Partners.
• Produced deliverables of Organizational Change Management, SharePoint, Current State Summary, Business Process Flows, Visio Design, PMD Link, Lotus Notes, and Application Design Documents(ADD), for future state tailoring a solution based on the new platform and business partner’s needs.
• Provided documentation, questionnaires formatted/submissions, and provide suggestions for process improvement based on this feedback.
• Presented deliverables to senior management within the business unit and internal support team.
• Determines operational objectives by studying business functions; business requirements information gathering information; evaluating output requirements and formats.
• Designs new technical solutions by analyzing requirements; constructing workflow charts and diagrams; studying system capabilities; writing specifications.
• Investigating goals and issues, analyzing information, communicating with a wide variety of client business managers, and department liaisons, documenting findings, evaluating solutions

Confidential - Dunlap, IL

Business Analyst

Responsibilities:

• Direct brand management, PR, media relations, corporate positioning, product launches, advertising, sales collateral and marketing.
• Configured Application Pools & set the rules as perMicrosoftrecommendations.
• Handled Day-to-Day administration tasks such as trouble shooting, web part deployment, solution packaging administration and applicationsupport.
• Created e-mail enableddocumentlibraries as per the user requirements.
• Configured and maintaineddocumentlibraries, lists, site columns and site collections.
• Used Excel Services and Excel Web Access inSharePointSites.
• SupportedWindows 2003 file server, Active Directory, WINS, PDC, DHCP, DNS & storage servers, Firewalls, WinTel Servers and Exchange Servers.
• Maintained Change Management Logs for the production environment.
• Provided, resolve issues and questions, and provide consultativesupport
• Performed typical administrative activities, expert in STSADM commands, and PowerShell commands
• Selected s:
• Performed ongoing customer/market research and demographic profiling to identify and capitalize on unmet market needs ahead of the curve.
• Produced media kit that demonstrated key marketing analytics and demographics for use in sales presentations. Efforts were credited as instrumental in closing numerous high-level deals.

Confidential - Peoria, IL

Director of Corporate Giving

Responsibilities:

• Non-profit mission helping the poor
• Performed as an integral part of the development team with strategic fundraising and conducting various speaking engagements, appearances and events. Built relationships, solicited and secured funding from corporations and local businesses.
• Prepared managerial reports of all activity.
• Selected s:
• Served as single point of contact for the organization with the donor base.
• Expanded fund base by 15% in two years by consistently delivering goal-surpassing marketing results.
• Earned commendations from client executives for communication deliverables that targeted desired audiences and articulated the value of the services

Confidential - Peoria, IL

Regional Business Manager

Responsibilities:

• World’s largest IT company
• Managed five business markets in central Illinois. Developed annual business plans to meet strategic corporate initiatives and collaborated with staff in execution.
• Increased business by 70% for four consecutive years
• Assumed a lead role in pitch team meetings due to strengths in presentation and negotiation skills, and helped close major accounts ($500K to $1M+ initial contracts).

Confidential - Bloomington, IL

Business Manager

Responsibilities:

• A leader in fiber optics, phone, Internet, TV, wireless and service bundles to residential, business, government and wholesale clients.
• Managed business accounts in three markets in central Illinois. Implemented corporate marketing initiatives and created brand awareness initiatives with owners.
• Increased business by 10% for four consecutive years
• Assumed a lead role in pitch team meetings due to strengths in presentation and negotiation skills, and helped close major accounts ($100K to $200K+ initial contracts).

Confidential - St. Louis, MO/Peoria, IL

Regional Operations Manager/ Project Manager

Responsibilities:

• Project Manager for daily operations for project objectives & timelines.
• Specializing in the labor market, providing consultative services for labor disruptions and business continuity planning.
• Managed marketing projects for St Louis, MO market.
• Managed project payroll and deliverables as well as assisting with strategic plan creation for Peoria, IL market expansion.
• Developed and increased new business accounts by 15% over four years.
• Project Manager role with management team in presenting and negotiating also recruited staff for temporary replacements for CAT, Case, Peterbilt, and Wheland Industries.