• Function point analysis to measure productivity, cost, quality
• Software quality management, performance metrics, agile project consulting, IT governance, Disaster Recovery
• Proficient in all MS Office programs Excel, Word, Powerpoint, Access
• Technical background in SQL, and some HTML BS, Communications, Brooklyn College, CUNY AS, Computer Science, Lehigh County Pa. College Masters Certificate in Project Management, Steven's Institute equivalent to PMP certification Certified Function Point Specialist

SELECTED RESPONSIBILITIES AND ACCOMPLISHMENTS EXPERIENCE COLLABERA

Business Analyst

Responsible for requirements validation and estimation for IBM/ATT client. Also facilitate JAD and JAR sessions.

Confidential

Consultant

Responsible for project estimation and productivity metrics performing function point counting and imparting knowledge of the methodology to many Fortune 500 clients, including IBM and ATT. Counsel clients on process improvement and cost effectiveness. Recognized for negotiating skills with overseas clients.

Confidential

• Business Analyst
• Software Quality Manager
• IT governance
• Agile counselor
• Compliance Assistant
• Business analyst for Global Transaction applications. Translated user requirements into system specifications. Negotiation with overseas clients.
• Responsible for project manager compliance with SDLC and documentation standards. Ensure that peer review meetings are held Bring all project stakeholders together Inspect all documents and ensurte timely delivery Ensure all sign offs and approvals are obtained Monitor budget and estimate compliance Ensure proper testing has been conducted Perform final project approval Interface with internal and outside auditors e.g. KMPG
• Also was responsible for authenticating and certifying all function point counts for an organization of 400 people and several hundred applications of varying technologies. Work with project managers to ensure the counts are done on time. Train, assist and consult when necessary. Provide upper management with productivity metrics. Inspect documentation for and performed code migration to production. Documented COB plans for organization of 3000.

Confidential

Business Analyst

In order for CSC to achieve CMM Level 3 certification from the Software Engineering Institute, participated on a team which initiated action plans. Specialized in collecting the required project metrics for this effort. This led to an independent organization initiating a software capability evaluation which is the year long final step in the process. To make it easier for auditors hired by a client company to validate CSC's project metrics, created a new methodology to assess the difficulty of projects through matching system requirements to function points assigned. Guided analysts so their requirements were numbered according to a scheme. The auditors completed their job in much less time and in turn, the client was delighted. To monitor maintenance requests more effectively, created a new problem tracking tool devised a spreadsheet that highlighted outstanding action items for weekly status meetings. This made it easier to establish priorities and enhanced client satisfaction. To improve delivery time for project estimates, devised a project estimation matrix. Presented a system in which project managers could easily define milestones and their associated estimates. Succeeded in receiving completed estimates by 100 . To speed up the final function point count revision process, researched and restructured the procedure. Identified projects on the schedule, and established a new policy for proactive movement of information from project managers. This resulted in delivery of project metrics for the previous month's delivered projects by the 15th of the next month, where previously this task had not been completed until the end of the next month.

Confidential

• Supervised maintenance and trouble shooting team for business customer credit application.
• To help AT T launch a new credit card, led a product project management team encompassing members from several states. Directed, scheduled work, and initiated weekly status meetings, and reported results to upper management. This resulted in the successful roll out of a product that combined a credit card with a calling card.
• To quickly recover databases in the event of a crash of an accounts receivable system, devised an application which imposed a new coding standard for programs which updated the databases. After implementation of this application, recovery time was reduced dramatically. To let an application talk to another application written with a different software, designed a new interface which identified data elements common to both, and wrote a new procedure which synchronized the information. This resulted in a cost savings because the first application did not have to be rewritten. In order to help upper management understand the use of project charge numbers, interviewed subject matter experts to verify facts, and created an appealing graphic presentation pre PowerPoint. This resulted in these managers distributing this presentation to project teams nationwide.