Objective

Senior UX Designer / Architect. Many years of experience creating user and technical designs on many platforms. This includes meeting with Users in JAD sessions and individually , gathering requirements, creating prototypes, and writing both user and technical specifications. Very skilled at understanding User needs and what thrills Users, including drilling deep down into Users are truly looking for in a website or system. Always start out with a big picture orientation but then am very detail oriented in order to get key details correct and in getting the relevant teams to get the details correct .

Experience

Consultant Business Analyst / UX Designer / Project Leader

• Served as the Project Leader and Lead Analyst/Designer for the VPCL Veterinary Purchasing Order Entry system using IBM HATS technology . The new design and functionality has been universally praised by clients.
• Spent 6 months working as a Scrum Product Owner and Designer for an iPad App.
• Served as Technical Project Leader for a portion of a HATS Application for Hanover Insurance.
• Served as Technical Project Leader for a Host-on-Demand HOD Application for Caesars Entertainment.

Fiserv - HATS Lead UX Architect/Designer/Analyst Confidential

Hired by Fiserv/CPS to create from scratch a browser-based HATS front-end for their flagship mainframe product Vision Plus . Designed overall approach. Designed web-pages and wrote detailed technical specifications for 95 of the hundreds of custom web-pages in the system. Also was the de facto Project Leader - ran the weekly Status Meetings. Created many versions and releases. Now over 100 clients mostly banks and credit unions are live on the product.

Consultant Designer/Programmer

• Sole designer and coder of AutoWeb 4000, a complete website Content Management tool written in Access/ASP/HTML/JavaScript. Used for many years by olrs.ohio.gov until they moved to a state-mandated website .
• Sole designer and coder of a sophisticated intranet browser-based report-writer results appear as an Excel spreadsheet . Written in ASP and Visual Basic. Now used as the sole reporting mechanism for all time reporting within the company.
• Created an Interface Program that transfers loans between Fiserv's EasyLender Loan Origination Package to a front-end program for Fiserv's mainframe Vision Loan Processing system.
• Did all the programming in MS Access to convert two branches for Britton Koontz, a bank in Natchez, Mississippi. Beside the conversion programs, wrote hundreds of queries, and dozens of reports. Converted applications were Savings, Checking, Loans, and CD's. Also wrote monetary balance and accrual conversion programs.

Lead Analyst/Designer Confidential

• Lead designer and analyst for a ground-breaking client-server software system written in Visual Basic and Transact-SQL for CNA Insurance Company addressing both short-term and long-term disability. Designed the main section of the system from scratch, and was responsible for the most complicated areas. Due to the complexity and the time-frame, I also did the main coding in Transact-SQL, the Sybase stored proc language of the Calculation Engine.
• In order to discover the initial requirements of this system, set up and led the primary JAD sessions involving dozens of senior employees over a period of 3 months.

Independent Custom Software Developer

specializing in:

• Custom pc solutions, particularly using Microsoft Access and interrelated Microsoft Office products. Have worked on a variety of applications, including lead/prospect tracking, custom labeling, insurance billing, membership directories, purchase orders, and workflow processing. Developed highly advanced Access developer's tool to assist in rapid application development.
• Scored 910 out of a possible 1000 on Microsoft's Access Certification. Min passing score is 701.
• Worked in leading edge Client/Server environment 700 users for 6 months on a Health Care Insurance application using a Visual Basic frontend with extensive SQL coding, connected to Microsoft SQL Server.

PaySys formerly Credit Card Software

• Spent 2 years in charge of the design group for the company's flagship product CardPac . Three analysts reported to me.
• Project Leader and Chief Designer in creating a Windows front-end to 8 mainframe applications.
• Programming Supervisor for the main programming staff 22 programmers, including conversions at Credit Card Software, leading the successful upgrade to Release 3.2, the largest software release in the company's history at that point in time .
• Expert resource on major company applications, understanding both user and technical issues in supporting CCS's role as a major software vendor to companies throughout the world. Used for many of the most complex and difficult customer issues.

Confidential

Worked as a Unisys mainframe programmer analyst for FIS, a Savings and Loan data processing service company. Worked in areas of General Ledger and Management Reporting.

Confidential Orlando

Worked as an IBM mainframe programmer for Compucare, a hospital facilities management information systems provider. Worked in Accounts Receivable and Bed Control.

Additional

• Hardware/software: HTML, ASP, JavaScript, GUI Design, C , Java-certified, Microsoft Access, Visual Basic, SQL, SQL Server,. Completed the ScrumMaster training two iterations of the same course, including assistant teacher in the 2nd course .
• Former Chairperson of the Quality Assurance Association of Central Florida, a group dedicated to learning and promoting new methods of creating high quality software.
• Taught seminars on Software Total Quality Management TQM , What Do You Really Mean Improving Interpersonal Skills , and How to Determine What the Customer Really Wants .
• University of Florida 1980, B.A. in Math Education, High honors with a grade point average of 3.8/4.0