SUMMARY and COMPETENCIES

• Six plus years of experience analyzing and monitoring convoluted, large scale operational and quantitative data sets. Self-Driven leader of highly complex metrics reporting and data analytics analysis, overseeing business systems design, development, and application testing. Collaborative planning to identify client business requirements and needs. Experienced in Business Model Analysis to identify standard operational policies, procedures, and marketing approach. Process design to standardize and enhance performance efficiencies, business systems workflow/ progression, and systems analysis to interpret established rules and requirements to effectively analyze integral large scale data sets.
• Strong Leadership skills, Highly Analytical, Detail Oriented, Strategic Intelligence, Enhanced Organization Teamwork Individual Analysis Data Analysis Integrity and Performance and Issue Resolution skills. Excellent Interpersonal, Communication, and Problem Solving skills. Assistance with Business Cases and Documentation. Strong Project Progression and Monitoring Analysis skills.

EXPERIENCE

Business Analyst Technical Writer Confidential

Summary:

• Documentation Business Requirements Assessment Analyst for the Global Delivery team supporting Hersheys Sr. Project Managers within the Information Systems IS Department. Performed Documentation and Metrics Analysis, as well as, Vendor/ Client facing presentation deliverables to resolve requirement issues, problems, and risks.
• Daily collaborations with IS Department Project Managers, as well as, Vendor Project Managers to help Hersheys implement technical solutions in cost effective ways by determining and gathering requirements for the integration of documentations to develop standard procedures for all functional areas to be implemented company wide.
• Executed Regression Analysis reports on multiple comparative variables to assess the current technical application systems, implementing new business technical strategies to generate innovative policies and procedures for documentation and financial design enhancements for revenue growth.
• Provided daily/weekly/monthly internal and external large data metrical analytics reports to capture project risks, budgeting metrical statistics, and progressional analysis of application design and development to meet Client/Vendor business requirements.
• Assisted in the business design and application development efforts by working closely with the internal Business Engagement BE team to identify business requirements and establish business strategies to enhance the proficiency, accuracy, and effective reporting for Hersheys.
• Collaborated with Service Development SD , as well as, the Service Delivery and Optimization SDO teams to identify systems application development and documentation maintenance efforts in order to identify incidents and discrepancy reporting and problem/ risks resolution.
• Designed innovative policies and procedures to establish a standards guide for documentation of technical/ functional specs related to each functional area of the IS Dept. for knowledge transfer and global delivery direct relation to Africa, Asia, Europe, Middle East, and Latin America internal Catalyst project start up and completion of documentation migration in a cost effect fashion .
• Worked directly with Sr. Project Managers for all Hersheys IS functional areas to assess their agility, adaptability, and ability to manage constant documentational change through innovative technical ideas.
• Planned and monitored the entire documentation migration from the Alfresco data repository into wiki pages Hershey Pedia for all functional areas, and global markets.
• Completed progression and trending analysis weekly reports, as well as, documentation discrepancy reports to analyze large amounts of quantitative and documentational data.
• Worked closely with the Business Office Department to complete cost-benefit analysis to identify the current financial status of the company.

Accomplishments:

• Successful design development and production deployment of the Catalyst Project in order to implement innovative strategies and documentation analysis standards guide that was adopted by the entire company moving forward.
• Successful reporting assessment distribution on a weekly basis assisted in companywide innovative technical systems design to enhance proficiency of employees regarding documentation migration.
• Assisted in the integration of documentation and cost-benefit financial analysis to enhance company revenues vs current expenses to help Hersheys obtain their goal of 10 Billion dollar annual revenues.
• Leveraged Hershey's progressional analysis with regression analysis in order to identify and efficiently resolve IS Dept. risks.
• Analyzed all policy and procedural documentation, both existing and newly created, in order to generate a monthly budget tracking report. The documentation monitoring was completed in MS Word and the statistical monitoring was compiled in MS Excel. This monitoring tactic was implemented companywide for all future projects.
• 100 Catalyst project documentation migration from Alfresco to Hershey Pedia, both internally within the IS Dept., as well as, through Global Delivery.
• 100 completion and resolution of all incident reports and tickets within JIRA system by assessment analysis of all defects/ incidents/ risks by developing strategic business plans for timely and effective resolution analysis and reports distribution.

Business Technical Analyst Confidential

Summary:

• Lead Operational Analytics team supporting Deloitte Sr. Partners and State of Ct. Sr. Directors Business Technical Analytics documentation and metrics reporting both internally client facing for requirements resolution and presentation deliverables.
• Collaborated with Client Stakeholders assisted Sr. Project Managers with identifying key business requirements, case development, the establishment of policies procedures, business trends, and key problems risks, to design quality business solutions.
• Lead internal client facing weekly meetings to resolve triaged application design and development. Capturing all defect documentations pertaining to the established business requirements, ensuring project readiness and completion within budget and scope.
• Lead reporting metrics analysis team. Providing daily/weekly internal external metrics data analytics reporting to capture project risks, progression, and budgeted metrical figures.
• Assisted in the business design development efforts by maintaining the JIRA/JAMA Data Warehouse software application. Analyzing the large scale data stored within mathematically conditionally formatted MS Excel spreadsheets, including defect prioritization resolution, detailed drill-through pivot tables, and metrical chart diagram creation.
• Ensured the organization maintenance of harboring mass quantities of data analytics, documentations, policies procedures, and requirements traceability matrix data within the Deloitte SharePoint site, meeting CMMI compliance regulations.

Accomplishments:

• Successful production deployment on October 1st. The State of Ct. project was one of few to roll out with minimal glitches.
• Promoted to reporting metrics team manager after 3 months of performing PMA responsibilities.
• Leveraged development defect data to efficiently analyze business requirements volatility to capture the financial health of the project to meet all business requirements within budget scope.
• Successfully provided both leadership DBA assistance for a team of 250 employees.
• Lead the integration of both application development testing team's data. Facilitated meetings with both teams to merge defect data for analysis to establish Q/A accuracy testing resolution, leading to 100 resolution.

Project Management Business Technical Analyst BTA Confidential

Summary:

• Assisted Sr. Project Manager by providing PM analytics support to facilitate daily operational leadership and client facing deliverables.
• Assisted in gathering and documenting all project business requirements and monitored project progression. Facilitated daily/weekly internal client facing meetings to assess project risks identify problem resolution.
• Provided DPW metrical data analysis reports for all ODS/EDW data warehousing projects, as well as, the Executive Dashboard project, through the use of Informatica ETL IBM Cognos cube builds.
• Performed Q/A testing analysis on SQL test scripts related to the Executive Dashboard project, and all IBM Cognos production deployment releases at each phase of the System Design Lifecycle SDLC .
• Managed the progression analysis oversight of 4 DPW projects HCSIS, PACSES, PELICAN, ODS/EDW Data Warehouse Maintenance to confirm all compliance regulations business requirements are met.
• Assisted with proposal research business intelligence analysis for formal writing of the Data Mining/Predictive Cross-Program Analytics proposal.
• Worked as the liaison between Deloitte CWOPA DPW by conducting weekly business requirements resolution meetings

Accomplishments:

• Promoted to Reporting Metrics analyst position for all DPW Business Intelligence policies procedures.
• Assisted with the research analysis of the usage of Informatica ETL IBM Cognos IM Systems, establishing business rules resulting in the determination that these IM Systems streamlined business efforts/expenses by 20 . Allowing the project to remain in scope and within budget.

Category Management Analyst Confidential

Summary:

• General Merchandise team manager for all information management, corporate leadership, and P/L analysis.
• Solely responsible for recording analyzing daily/weekly sales statistics for all GM products to identify impactful business strategies to assist Giant Foods Sr. Managers for decision making/problem-solving resolutions that stimulated increases in sales revenue percentages.
• Manipulated constructed large scale data sets within Aspects MS Excel to breakdown key statistical/metrical percentages in order to help facilitate progressive Sr. Management decisions on not only product movement, but also the financial health variance of the company.
• Provided daily/weekly presentation deliverables to Giant Foods on all GM products to assess store progressions by analyzing such variables as, sales/revenue metrics household penetration, of customers, brand loyalty, units sold, and the cost of goods.

Accomplishments:

• Compiled monthly/quarterly diagnostic testing synopsis reports on all GM products to guide and enable Giant Foods category managers the ability to analyze and make profitable decisions, which resulted in a 25 increase in both sales revenues household penetration, as well as, a 30 decrease in cost of goods sold.
• Compiled an analysis on brand loyalty of Wild Bird Seed. The presentation was accepted by Giant Foods GM Sr. Managers to remove 3 'off' brands and introduce one new brand, drastically eliminating cost of shelving and increasing sales within the first month. This particular presentation/ recommendation was presented to the CEO of Giant Foods.

Project Data Business Technical Analyst Confidential

Summary:

• Held various positions providing client data analytics and online application streamlining support documentations through trend/comparison proficiency analysis, providing assistance to the Account Installation IT eBusiness department Sr. Managers.
• Partnered with IT analysts and Sr. Executive Managers to help design/develop the new online application.
• Assisted with the application project scope and business process workflow developmental procedures.
• Lead restructuring efforts Account Installation auditing process by providing large scale subscriber data set analytical reports displaying relevant trend/comparative operational data to Sr. Executives.
• Formatted manipulated large scale data sets in MS Excel by analyzing subscriber client personal information using SQL query extracts using a DOS/UNIX IM Systems.
• Compiled data range statistical reports to identify key online application subscriber information that is captured to indicate repetitive data that is entered reentered into the system during the full completion of the Account Installation process.
• Completed Cost/Benefit analysis to addressed initial concerns of the Executive Management team to identify policies procedural best practices in order to streamline the account installation process.

Accomplishments:

• Successfully monitored a 4.5 million project budget
• Defaulted 75 of the online application to eliminate redundant subscriber information entries.
• Integrated new online eBusiness Account Installation application policies/procedural best practices to decrease time and wage expenses by 40 .
• My documentations on policies/procedures IT requirements for this project were published and are currently used today by the eBusiness Account Installation team.