SUMMARY

A Professional Leader seeking solutions to complex issues by analyzing, absorbing, and researching large amounts of data from multiple sources and integrates the data into a useable, understandable thesis. Balances multiple projects by priorities always focused on long-term objectives and the organization's mission. Other skills include Social Media Marketing, Training and Development, Analysis of Organizational best practices, and strong technical, communication, and business skills and coaching for your staff by raising skill levels to build understanding of complex concepts.

PROFESSIONAL EXPERIENCE

Confidential

Analysis, Presentation, and Workforce Skills

• Reporting weekly on projects at General Dynamics, Detroit Media Partnership, and Laethem Motor Village.
• Develops visually stimulating, educationally relevant presentations in PowerPoint, InDesign, and Prezi in training sessions with Michigan Association of School boards, Ferndale Career Center, Village Club, Michigan PTA, to engage and educate the audience, explain complex issues, support a position, or urge them to take action.
• Engage in the best communications appropriate to the audience, for example, determining if the audience is looking for multiple, smaller portions of information throughout the day, or if they are better served with one communication per day with all of the available information of just a summary. Particularly important when dealing with multiple organizations, in off-site locations, as with the General Dynamics teams.
• Developed video presentations for sales group at Laethem Motor Village and a video explanation of large returned products for General Dynamics.
• Using screen recording software Camtasia turning presentations into videos to be reused at a future date.
• Conduct and participate in online meeting to engage audience in multiple off-site locations using GoToMeeting .
• Coordinate mailings by managing lists, writing engaging letters and producing mail-merged letters.
• Manages databases and spreadsheets, testing them for multiple scenarios and situations.
• Led Process improvement team that analyzed existing operational methods, and developed a plan to implement best practices at Detroit Media Partnership.
• Trained members of The Village Club of Bloomfield Hills to engage in social media platforms, increase Excel skills, and manage their tablet devices.
• As an Adjunct Training Facilitator at MASB, engage the group by creating problem-solving scenarios for school board trustees, instructing them in the skills and knowledge for effective boardsmanship. Specializing in policy development.
• Wrote coordinated content for Laethem website and newsletter, Facebook and Twitter business pages, and YouTube channels.
• Conducted advanced MS Office training classes that included Pivot Tables, Mail Merge, VLookups, Filters, Database management, and image and text inserting and formatting at Ferndale Career Center.
• Led support group for job seekers that offered skill-building exercises, resources, support and fellowship.
• Train parents, teachers, student, and other citizens to become effective advocates - Michigan PTA.
• Creates complex spreadsheets that explain large volumes of data in an understandable way.
• Reporting on ongoing projects
• Develops visually stimulating presentations in PowerPoint, InDesign, and Prezi that engage the audience and serve to educate the viewers, explain complex issues, support a position, or urge the audience to take action.
• Coordinate mailings by managing lists, writing engaging letters and producing mail-merged letters.
• Manages databases and tests for incompliant data.
• Built video campaigns to offer deals to customers using staff performing outside of their comfort zones, with the best results being the ones that are silliest.
• Wrote coordinated content for company website, Facebook and Twitter business pages, and YouTube channels.
• Utilized social media platforms to initiate professional collaboration recruiting stakeholders to be brand ambassadors
• Built video campaigns to offer deals to customers using staff performing outside of their comfort zones, with the best results being the ones that are silliest.

Confidential

EMPLOYMENT HISTORY

Business Office Administrator

• Logistics analysis of a large 700 sites telecommunication project conducted by General Dynamics through Samsung for Sprint, maintaining schedules, tracking delivery orders, and tracking components on sites
• Ensure that crews have the proper products and coordinate the return and exchange of defective products
• Tracking all items for delivery and pending delivery following approvals
• Maintaining and updating product databases, financial databases, and analyzing data
• Facilitate logistics and procurement of equipment and coordinate all returns of defective products.

Independent Trainer

Confidential

• Trainer/facilitator of school board trustees with board workshops and classes for Michigan Association of School Boards training school board trustees to improve effectiveness-specializing in policy development
• Village Club of Bloomfield Hills train members in Excel and Social Media
• Training of job-seekers in individualized sessions with Excel to improve their employability skills
• Train job seekers in MS Office for Ferndale Career Center/Michigan Works to enhance their skills and improve their career prospects

Social Media Coordinator

Confidential

• Train staff to be effective in social media monitor progress and content and facilitate alignment with the company mission and direction.
• Social media specialist - raise awareness, traffic, and sales at The Laethem family of dealerships manage dealer reputation programs through Chrysler and General Motors vendors
• Create Excel spreadsheets to improve processes including the tracking of customer satisfaction, the adherence to performance standards, and to create interactive calendars train employees to use them
• Write copy for newsletters, blogs, and websites and cultivated community partners, and relationships with other businesses in area. Included employee profiles and the benefits of vehicles for particular segments of the

Distribution Center Manager/Sales Analyst Detroit Media Partnership

Confidential

• Managed the distribution of products on a daily basis by ensuring compliance to delivery deadlines in a high-pressure environment by supervising large team of independent contractors and employees
• Tracked budget items in the circulation department including sales, service performance and collections
• Developed loyalty programs for subscribers, managed the lists, tracked fulfillment
• Developed sales projections with proprietary software and Excel
• Tracked budget and sales cost centers on a weekly basis in support of Circulation Sales Director