SUMMARY:

• Digital Technology and Cloud Consulting services professional with over 30 years of progressive experience providing strong leadership and effective problem solving, able to manage change and maximize staff performance. Diverse management background which includes military and corporate, managed services and start - up experience. A Certified PMP, Agile Practitioner and ITIL v3 professional with a thorough knowledge of business technologies, infrastructure management; project and program management office disciplines; asset management; business continuity; change management; customer service; and organizational best practices.
• Business Transformation Primary lead on business transformation and BPO engagements for a joint ventures, divestitures, mergers and acquisitions. Responsible for creating the new IT and Cloud infrastructure (ERP, Transportation and CRM) entirely in Cloud environments utilizing Microservice Architecture frameworks and Agile (SAFe) practices. Orchestrates vendor selection, contract negotiation process and ongoing cost management.
• Enterprise Architecture (Cloud): Responsible for overseeing cloud computing strategies. Including cloud adoption plans, cloud application design, cloud management, monitoring and deployment in a variety of public cloud, private cloud and hybrid cloud environments. AWS and Azure experience.
• Digital Strategy: Developed the customer facing digital strategy for a telecommunications provider for B2B and B2C customers, an entertainment and media provider, a consumer packaged goods company, and a finance company.
• Program Management: Coordinated the development, standup and leadership of several Program Management Offices for a Wireless Communications Provider, a high-tech OSS/BSS Provider, and various telecommunications, entertainment and media and manufacturing providers to provide both sustaining services and specific transformation programs.
• Operating Model Development: Led several advisory projects to assess and develop target operating models (along people / technology / process) for a telecommunications company, entertainment and media provider and a consumer package goods divestiture.
• Mergers & Acquisition Advisory: Provided M&A advisory services for a number of clients, including a large equity investor, a major consumer packaged goods company, a telecommunications company, large chemical manufacturing companies and an entertainment and media provider.
• Full Life Cycle M&A: Participated and led due diligence thru integration projects of several acquisitions. Led the M&A group for a top Fortune 50 financial service company and a prominent equity investor.

PROFESSIONAL EXPERIENCE:

Confidential

Program Manager

Responsibilities:

• Managed vendor work performed by Oracle and NCR / Verifone for development of the Retail Transaction Switch (RTS) payment gateway
• Oversaw infrastructure and security assessment
• Optimization of underlying infrastructure to Cloud Platform for higher system availability and provide a clear path toward adopting new technologies to support evolving nature of the retail industry.
• Provided vendor selection strategy to select Fraud Software

Confidential (Dallas, TX)

Senior Engagement Director

Responsibilities:

• Senior Engagement Director/Portfolio Management / Vendor Management strategy to oversee IBM WebSphere Commerce v7.8 upgrade and cloud foundational projects for the following:
• Consultative Lead for Omni-Channel strategy
• Website Performance Optimization and Monitoring
• Fraud Software Selection and Implementation
• Email & Customer Data Management Integrations including an email p center using Adobe Campaign Management Solution for CRM and ESP campaign functionality
• Managed work performed and service delivery by vendors (Cognizant, Accenture, Adobe, Sirius, and TCS) to ensure contract deadlines were met.
• Senior Engagement Director/ Program Management / Cloud Adoption and Microservice Architecture Strategy to oversee a key enterprise strategy focused on the development of a new generation of planning solutions for Confidential (air, ground, rail and maritime) line-haul networks into a common Cloud solution (OpenStack) to align business initiatives over the next 3 to 5 years.
• Senior Engagement Director /Program Management / Cloud Solution Architect- Cloud Adoption Strategy and Transformation of hosting services and migration of over 2000 applications to Azure and AWS Cloud Platforms. Implementation of ServiceNow Cloud Orchestration software.
• Senior Program Manager for DevOps Release Management ITSM Transformation (Agile Release Train)

Confidential

Responsibilities:

• Responsible for leading cross-functional project teams that include vendor and partner organizations through all phases of the product development life cycle for interactive television (iTV) and Enhanced TV Binary Interchange Format (EBIF) projects while balancing competing priorities. Coordinated all engineering and development for customers such as ESPN, CNN, QVC, HSN, The Weather Channel, Games Network and Canoe Ventures.

Confidential (Somerset, NJ and Chicago, IL)

Senior Program Manager, Digital Content Management Product

Responsibilities:

• Senior Program Manager of Confidential ’s Service Delivery Platform for Confidential &T’s U-Verse IPTV responsible to executive leadership of both Confidential &T and Confidential for the direction, leadership and coordination of all program activities. Including leading and managing the software roadmap of existing and future products for Confidential &T.

Confidential (Dallas, TX)

Partner and Principal

Responsibilities:

• PMO Office development and deployment for an IPTV convergence OSS/BSS solution for a digital content and entertainment service
• Product Marketing PMO office launch for a wireless product launch support
• Develop an MVNO strategy and business case, business model, selecting the market differentiators and providing the risk management to address the core business challenges and their resolution.

Confidential (Dallas, TX)

Practice Director, Business Strategy and Technology Consulting

Responsibilities:

• Financial and operational valuations of business portfolio for equity investments. Including: NewSouth Communication, Kodak, Toys R US, Birch Telecom, Intermedia. MedCath.
• Developed firms Strategic Sourcing and Vendor Management Practice sustaining $125M book of business annually
• Other clients included: Sony Entertainment, Confidential, Neiman Marcus, MGM Entertainment, Qwest Communications and Walt Disney Company.

Confidential

Communications and Technology

Responsibilities:

• Program Management, Construction and System Integration of Naval Central Command, Manama Bahrain (Satellite Communications)
• Naval Computer and Telecommunications Area Master Station, Wahiawa, HI.