SENIOR PROJECT MANAGEMENT or SENIOR BUSINESS ANALYST

BUSINESS TECHNICAL DISCIPLINE MANAGEMENT

• Expert in the Business Flow Creation, Planning and Management of Complex Projects that Increase
• Efficiency, Productivity, and Profitability
• Project Management Professional and Business Technical Process Consultant with experience in diverse and highly regulated industries. Excel in planning, implementing and leveraging emerging technologies and business methodologies to achieve innovative, yet cost-effective, product and service solutions. Strong track-record of managing teams that collaborate as a focused-unit to achieve aggressive business goals. Particularly effective directing the evolution of technical and non-technical solutions from concept through implementation, consistently managing the needs of the customer, the team, and the project.

Core Competencies Include:

BUSINESS SKILLS AND FUNCTIONAL EXPERIENCE

Multilevel communication and presentation Business Technical Flow creation and resolution Team Building Team Management Project Cost Tracking Critical Chain or XLC Project Management Methodology Management Health Medical Claims Processing NCCI Code Auditing Laboratory Point of Care Process Improvement HR Performance Management HR Global OnBoarding Customer Relationship Management Financial Services Manufacturing Distribution Support Sales Technical Product Support

TECHNICAL SKILLS

Clinical Trial Web Software Development COTS-.NET XML App. Health and Ancillary Benefit Software Enrollment Glucometer Point of Care Deployment Medical Health Claims Processing MMIS Title XIX Laboratory Accessioning Patient Order Document Management COTS-.NET Web App. Laboratory Cost of Test, Purchasing, Inventory Management HR Performance Management SaaS-.Net/JavaWeb App. HR Global OnBoarding .Net/Java App. Dev. Document management systems including SOP's, Change Control,Process Deviations SharePoint Computer System Validation CSV SAP Financials MRP/ERP Manufacturing applications, APICS Trained MES Enterprise System Architecture HP Enterprise Network and Operational Support Systems Support Sales and Implementation Relocation, DRP, Network Routers, Structure Wire, Fiber Cable Installation Support Maintenance Life Cycle Enterprise Desktop Hardware and Software Distribution Operating Systems UNIX HPUX Solaris , MPE, IBM JES, Windows 2.11 through 7 Programming Skills Object Oriented Structure Programming, COBOL, Pascal, Basic, Ada Data Base Knowledge Oracle data base, SQL, Image-B Tree trained Networks S95 Methodology, Design,Routing, VOIP All Microsoft Applications High Mechanical Skills

PROFESSIONAL EXPERIENCE

Confidential

Project Manager / PMP Consultant,

• Consult and lead product project delivery to national insurance carriers for employer member benefit management. Benefitfocus is the leading Software as a Service SaaS carrier/employer benefit management company in the United States which provides health, ancillary, disability, life benefit plus group policy billing management via an application web base SaaS platform.
• Lead client manager of product and project delivery to national and regional insurance carriers from end of sales cycle, statement of work SOW , to billing project closure. Executive communication and reporting of product and project status through complete delivery cycle.
• Provide management from client SOW to gathering requirements, custom development, testing through closure of product signoff delivery. Products include all enrollment products including the recent development of benefit marketplace member choice menus for benefit selection with employer define contribution.SaaS is the newest application delivery platform to provide business application to client

Confidential

Senior Business Analyst / PMP Consultant,

• Senior Business Analysis, responsible for implementation of new Blood Glucose Monitoring Point of Care POC System, including the maintenance, modification and daily operations of existing laboratory information systems hardware and software , LIS applications and system-to-system interfaces for a multiple-hospital network.
• Interfaced with members of the installation team, technology and user support groups, vendors, and vendor management under the direction of the consultant staff and/or manager to insure project's success.

Confidential

Project Manager Lead, Vendor Management McKesson Government Claim Product

• Lead a team of Business Analysis, System Analysis, and Business SME's while implementing National Correct Code Initiative NCCI and Code Auditing medical claims rules for State of Indiana Medicaid Title XIX. McKesson vendor/product management for an ISP MMIS solution with rule requirements and development.
• Implemented five package of rule implementations of CCI and Code Auditing Claim Rules reducing State Medical Medicaid cost by over 2 million dollars in 130 days using McKesson ClaimsXten product in an ISP configuration.
• Perform PM process improvements and lead PM's in customer relations while managing project/product development.

Confidential

Senior Project Manager, PMO Manager

• Development ofproject management standards, processes, and enterprise project management systemsto produce educational product services for Medicare and MedicaidHHS federal call centers. Leading project managers and project coordinators to develop current workflows into full project plans to manage 150 education development staff.
• Creating project managementstandards as the PMO manager for functional and technical areas to manage project plan and resources. Implementation of educational series for project coordinators and tool management.
• Development of enterprise project management system to manage and coordinate real time task and resources status.

Confidential

Sr. Implementation Project Manager, Assistant to CEO, PMP Consultant

• Performed process improvement for mission critical projects to improve efficiency and productivity of a fast growing reference laboratory. Commissioned with internal process improvement in multiple technical functions of the organization.
• Implementedon-timespecimen accessioning web based document imaging inventory controlsystems for Clinical, Microbiology, Cytology, Histology Laboratories. Validation of this system was also a primary project deliverable.
• Implemented and managed all administration activities for Hospital/Practice HL7 electronic medical record practice management systems for the laboratory information system LIS .

Confidential

Senior Project/Program Manager, PMP Consultant

• Global OnBoarding Program : Developed Global OnBoarding Program for 5,000 plus professional employees. Developed program deliverables with restructuring current corporate business processes for first orientation event in May of 2008.
• CEO Executive branch gave program team accolades on quality and implementation of Global OnBoarding Program.
• Developed program elements with multi-cross-functional Cummins Corp. teams Global Training, Global Client Services.
• Defined program deliverables as sub-products for first two weeks for each professional employee hired.
• Established Hiring Manager metrics procedures as primary component of program new hire 1st week deliverables and measurements. Defining program metrics to manage multiple Global OnBoarding projects.
• Global Performance Management 2007-2008 : Managing all planning aspects of replacing a legacy Global Human Resource Performance Management system. Consulting directly with the Corp. HR-IT and HR Functional Directors in vendor selection of web based Software as a Service SaaS software ASP,Oracle solution. Managing all aspects of internal IT technical resources to product semi-finished components of final application product. 100 executive approval rating of on time Global application rollout to 15K professional employees.
• Providing leadership to all interfacing business and technical disciplines.
• Consulting on all technical capabilities of SDLC project planning and vendor selection.

Confidential

Project Manager, Lilly Global Manufacturing Lab Informatics

• Accountable for system validation remediation of a legacy Oracle based data warehouse system to current corporate validation standards while supervising up to ten staff members.Defined business workflow requirements for the IT projects and developed project schedules. Created Work Break-Down Structures WBS and activity work flows that outlined all the tasks necessary to fulfill the project. Provided a weekly project status report and analyzed resource workload balance per project charter.
• Performed all project management duties for the Lab Execution System involving the development of a team project schedule via Critical Chain .
• Developed departmental training curriculum for project management time entry to assigned tasks per approved plans.Implemented the first MS Project web based task ownerwork status entry project management tool in company's history.

Confidential

Project ManagerandTeam Leader

Implemented million dollar web Oracle/SAS basedclinical trial software package for on-site paperless data capture replacing a legacy paper based systems. Gathered business requirements to replace all legacy CRO systems and acquired platform services from vendors to perform all technical services, from help desk support to laptop deployment and all network and platform needs. Created project charter with sponsors to ensure project resources and sponsor participation. Reduced clinical trial closure period by 88 .

• Managed entire scope of project to replace in-house developed legacy systems with an off-the-shelf software system, COTS.
• Result: the fastest delivery for a technical clinical trial system delivered by the Elanco research division.

Confidential

Team Leader

• Ensured functional application support and system implementation of four manufacturing systems including quality, purchasing, product labeling, and material dispensing.Managed all support activities as well as staff for two shifts. Accountable for human resource functions including application of performance evaluations and training curriculums. Managed application upgrade projects and performed contract administration for all application support contracts to vendors.
• Managed highly validated finish product MRP, Oracle based Quality document management SOP's, Deviations, Change Control , Material Distribution, Package Change Control systems for both Indianafinished product manufacturing flows.
• Managed all aspects of system validation for central system manufacturing support as fully trained Corp. Validation Advocate.
• Implemented and managed all system training curriculum for all manufacturing application users.
• Developed and managed validated software distribution to 600 desktop PC's Created project plan to distribute Nova Manage.
• Lead SAP financial account code interface project to update all global accounting codes throughout finished product MPR system. Performed Capital Asset through SAP financial system for project financial management.

Confidential

System Analyst, Lilly Corporate SAP UNIX IT

• Designed, installed supported platform/hardware, operating system and Oracle data baseapplication software for SAP corporate financials.Managed and organized multimillion dollar capital spend for all SAP infrastructure installation replacing alllegacy IBM mainframe legacy Cobol general ledger, accounts payable, accounts receivable systems.
• Designed, implemented and maintained first successful SAP Midwest Corp. Enterprise Financial HR modules per vendor.
• Achieved over 99.9 uptime in first year of product as the sole system analyst for the support of HP-UX UNIX.
• Coordinated all network infrastructures for implementation Corp. Services. Managed all infrastructure services transfer expenses between project and support services departments. Successfully connected all incoming system interfaces to corporate system. Performed system scripting programming for system functional monitoring application needs.

Confidential

Customer Engineer and Major Account Representative

• Performed all technical duties related to large enterprise and small commercial computer systems including all aspects of hardware, operating systems, system design, network design, network installation, network management software and software installation and problem resolution. Maintained all aspects of HP customer account technical support needs along with all financial management of account contracts and receivables.
• Achieved 95 major account customer satisfaction rating while managing all implementation problem resolution. HP customer support was revered as the top support organization in the world during my tenor.
• Performed district operating system network specialist for all commercial accounts for support services network sales, design, implementation and problem resolution. Provided system script programming for system monitoring and job execution.
• Sold, designed, implemented first network install products to HP customer base within central Indiana district.
• Assisted in the development of one of the first High Availability systems for a customer who needed 24/7 uptime 1985 .