Profile

1. Midlevel project management professional, highly polished versatile, experienced in managing IT, Quality, and software development related projects.

2. Realized over 25 million in ROIs. Driven by implementing hybrid PM models and eliminating waste and non-value-added activities by utilizing Lean Six Sigma methodologies.

3. Implemented 10 various scale projects for healthcare and manufacturing sectors.

4. Instrumental in implementing customer satisfaction evaluation and market feedback analysis initiatives customer satisfaction scores improved by over 40 .

5. Provided training to over 2,000 personnel in class sizes ranging from 10 to 25 students.

6. A serial entrepreneur with keen negotiating skills with clients but also knows how to motivate manage direct reports.

Industry Exposure

Professional Certifications Areas of Expertise

Employment History

Confidential

Coach Mentor

1. Have developed excellent strategies over the years of managing students and providing advance knowledge in a project management related courses for 4 core courses on the following topics: PMP / Agile / SCRUM Master / Product Owner.

2. Being coach mentor, with nearly 100 pass rate, offered individualized instruction to students as necessary for those striving for highest sought after professional certifications.

Consultant

Risk Management

1. Provide risk management consulting services to managers in planning risk response and strategies.

2. Facilitate identification and mitigation of risks on many projects through intense qualitative and quantitative risk analysis, saving companies approximately worth over 5 millions.

Scope Management

1. Helped managers define scope of the project using advance requirements gathering techniques.

2. Facilitated developing of WBS, either by phase or deliverables depending on the nature of the project.

Time Management

1. Guided functional managers in defining, sequencing, estimating and developing a sound project schedule.

2. Achieved schedule compression for clients by 5 to 15 .

3. MS Project to better control resources and maintain visibility.

Lean Six Sigma Project Manager Confidential

Responsible for mentoring multiple cross-functional, interdisciplinary teams and stakeholders including executives in 3 large scale Lean Six Sigma projects totaling over 1 million.

1. Utilized MSProject 2010 for scheduling, planning, monitoring controlling project performance, and reporting.

2. Helped secure recertification by Joint Commission Hand Hygiene Initiative by improving tracked metrics by 50 .

2.1. Hand Hygiene Data Collection App. - Following Agile/Scrum methodology, developed a mobile app to collect Hand Hygiene data to be used for the analytics portion of the project.

2.2. Improved data collection, analysis interpretation, and response cycle time from 10 days to 1 day.

3. Working with Emergency Services Department to over-haul their Critical-To-Business processes and help redesign their trauma center - increased patient throughput by over 80 .

3.1. Emergency Preparedness Management App. - Following Agile/Scrum methodology, developed a second mobile app to audit and help monitor data related to Safety Management Audits.

Vendor Management Analyst

Confidential

Responsible for augmenting service-provider base by 20 throughout North America. Successful in bringing on board service providers with preferred rates generating revenues worth over a 1MM. Other accomplishments:

1. Trained staff on effectively using Avaya Telecom Systems created lean and efficient processes and nomenclatures for documenting all vendor related communications both written and verbal.

2. Partnered closely with clients' default service providers and vendors to generate quality leads using SalesForce.

3. Audited and monitored vendors' SLAs and pricing schedules to ensure service delivery, quality and value prepared daily/weekly reports to communicate results to the management.

IT Business Analyst

Confidential

Business Analyst

1. Conceived new process improvement ideas, negotiated charter and scope of project and prepared proposal.

2. Gathered requirements, designed developed, and tested several processes and their applications.

3. Took ownership and responsibility to produce and deliver high impact business metrics.

4. Performed Quantitative Feedback Analysis to prove results of the deliverables.

5. Actively conducted funding research to best structure the development of learning content while keeping the cost down for clients Inter departmental synergies, shared cost, government incentives grants, and/or other sponsorships.

IT Analyst

1. Production Database: Designed, developed, and deployed a Project Management Information System which provided holistic view of operations, finance, quality, and performance of all projects. Developed dashboard which can be drilled-down per project/individual/task level by the management. 8MM business value realized.

2. Escapes Database: Issue-tracking database specific to keeping track of updates, enhancements, and errors/corrections related to the development of training material. 1MM business value realized.

3. QIS Database: Issue-tracking software to enhance departmental performance with multiple applications. 15MM business value realized by implementing it in several other departments.