SUMMAR

• 2 years of IT experience across SW Product Project Management, SW Quality Assurance inComputer Systems Networks.
• Acknowledged for capacity to analyze issues, expedite innovative solutions, and build the type of consensus-driven environment that contributes to on time delivery.
• Forward-thinking idea generator and chief product development advisor in the high-tech industry.
• Equally comfortable delving into product requirements with hard-core engineers as well as presenting to executive level decision makers. Experienced working in and managing cross-functional, cross-geographic and multi-cultural sales, marketing and engineering organizations.
• Worked with founder and investors to ensure tight alignment to business plans and organizational and financial capabilities while driving excellent user experience.
• Professional strengths include Project Strategy, Direction Management, Process Improvements, Issue Resolution Team Leadership.

ManagementCompetencies

Technical Competencies

Professional Experience

Confidential

• Involved in the entire Program Life Cycle to analyze, identify, design and develop custom applications and end-to-end solutions.
• Identify existing latent customer needs for enhancement of services. Leverage existing functionalities enhanced them further for extended product life cycle.
• Develop product management documentation, including, product concept proposals, business cases, formal product requirement specification for each release, launch plans, product collateral, sales training material and product marketing collateral.
• Proactively market researched, studied and collaborated with Sales/Technical Architects for new products/solutions.
• Initiate Change Control Board meetings leading to early identification of defects and risk areas.
• Proactively monitor health and visibility of the QA effort on multiple builds and test phases to ensure risk mitigation and up-front gap analysis.

Roles Responsibilities

• Conduct customer and market research to understand, analyze, and articulate customer needs, industry and technology trends, and competitive landscape
• Utilize both quantitative and qualitative methods to inform and drive platform/product roadmap and requirements
• Collaborate with executive team to get agreement on product/platform strategy and roadmap
• Write necessary requirements/specifications/epics/user stories for all new product features and enhancements
• Work closely with UI design staff to develop intuitive and compelling user experiences
• Create models, mockups, wireframes, and other illustrations to convey feature ideas and requirements and gather feedback
• Set the product strategy, prioritize features, build consensus and coordinate product schedules with a team of engineers and designers to ship top quality experiences to users
• Build and maintain a roadmap to exceed user expectations while growing the business.
• Build use cases and user stories and communicate them effectively
• Integrate usability studies, user research, market analysis and community feedback into product requirements to ensure the product satisfies user needs as well as wants
• Inform product decisions with quantitative data on user behavior and experimentation a/b testing
• Define methods and metrics for measuring success and failure while ensuring the team is clear on their objectives, and constantly track performance
• Coordinate with other product managers, designers, and engineers to ensure a cohesive overall user experience.
• Involve in formal product development processes by working with product development team to provide guidance, clarification and direction.
• Primary point of customer communication and interface
• Direct and monitor program budget, program timing, product design and manufacturability, and other program deliverables
• Create and manages open issues lists and conducts open issues meetings with team members and customers

Environment: JIRA, TFS 2012, MS Test Manager, SQL Queries, JavaScript, MS Office, Balsamiq, AWS

Confidential

• Responsible for managing products averaging 1-2 million in annual budget each in the area of Mobile Network Measurement Testing through complete life cycle, from strategic planning to end-of-life.
• Brought together Developers, System Analysts and Testers in a new initiative to collaborate Technology Transfer, Resource Allocation and expedite Project Completion.
• Conceived the proposal of creating a mobile solution Sigma-ML replicating actual user operation for much more precise data measurement that was a major hit with NW operators. Sigma-ML remained the bestselling product for more than 18 months.
• Led and managed the entire Product Development Team across a variety of Desktop, Mobile Web based products that supplement each other in the Data Collection, Measurement, Analysis, Simulation Reporting areas.
• Strategically placed products to ensure the solution flow. Articulated the company's distinctive competence the product's uniqueness.

Roles Responsibilities

• Served in Business Analyst and product manager capacities. Two successful worldwide launches in 3 years.
• Combine demonstrated product management leadership experience with strong hands-on technical background.
• Uniquely skilled at fostering new ideas, building successful cross-functional teams, and nurturing a culture of consumer-driven product development and user experience innovation.
• Translate specialized data and present it to diverse teams in a manner that is understood without any ambiguity.
• Be the voice of the customer to cross-functional product development teams.
• Own the product life-cycle from idea to development to go-to-market to obsolescence.
• Support the New Product Introduction process by interfacing with engineering and clearly communicating priorities and applying sound judgment to make trade-offs.
• Manage product forecasts and inventory.
• Manage segment roadmap and competitive analysis.
• Contribute to OEM sell-in and design-in activities. Work with OEM sales teams on sales strategies.
• Develop messaging appropriate to the value proposition of the product. Train sales resources and channels, both internal and external to the company.
• Coordinate the collection, description, analysis and prioritization of requests for new product functionality from internal business owners, partners, and customers
• Hands-on project management to lead product design, development, and release process for assigned products
• Utilize strategic insight and organizational skills to identify unmet consumer needs and opportunities effectively utilize metrics to demonstrate problems and indicate success
• Develop hands-on, in-depth knowledge of competitive products and maintain technical analysis of competitive strengths and weaknesses
• Support marketing, sales, and support by leading the development and maintenance of appropriate collateral including user guides, presentations, marketing content and demos
• Act as a liaison between engineering, marketing, sales, partners, and support
• Work with solution partners external to create the best possible complete solutions.

Environment: JIRA, TFS 2012, SQL Queries, MS Office, Balsamiq, UML, AWS, Azure

Confidential

• Managed the Software Product Development, Quality Assurance and Release Deployment for enterprise level B2B applications in Windows/iOS/Android in the area of Mobile Networks Analysis.
• Experienced in practicing Agile and Waterfall Methodologies with respect to each according project requirements, changes and duration.
• Doubled size in both contracts and staff of two major products within the first two years.
• Pioneered innovative team building and cross-functional project management techniques to expedite workflow, simplify processes, and reduce operating costs.
• Standardized development processes that shortened release cycles and reduced reworks thereby decreasing TTM by 40 .
• Performed extensive technical reviews for prospective projects, gathering details utilized for Technical Preparation, Resource estimation, and Scheduling.

Roles Responsibilities

• Establish clear ownership for project tasks, ensure that team members have the tools needed, and provide timely feedback.
• Coordinate and facilitate delivery of project objectives.
• Track progress and review project tasks to make certain deadlines are met appropriately.
• Assess project issues and identify solutions to meet productivity, quality and customer goals.
• Proactively communicate project status, issues risks to management.
• Conduct regular status meetings with all stakeholders, keeping the stakeholder's needs and requirements continuously in view.
• Full accountability for the management of project timelines, budget and milestones for a variety of projects.
• Leading client and internal status meetings.
• Problem tracking and timely resolution.
• Pro-active communication with all stakeholders.
• Responsibility for project financials, budget tracking and accuracy of invoicing.
• Managing the complete project development life cycle.
• Actively mentoring newer Project Managers in effective Project Management methodology.
• Participation in Implementation Services strategic assignments and internal projects.
• Providing mentoring and guidance on project management principles for all assigned project team members.
• Assure compliance with organization's standard project management methodologies.
• Managing assigned project resources on an ongoing basis.
• Providing on-going feedback regarding performance of all Professional Services team members.
• Managing client expectations.
• Active management of Scope, Change, Issue and Risk Management for all projects.
• Develop client relationship as trusted advisor role through effective proactive project management
• Maintain balanced performance, revenue/billable/non-billable hours while maintaining reference able clients.
• Maintain and evaluate project progress by maintaining timelines and other tracking/analysis tools.

Environment :TFS 2010, Zoho Projects, MS Project, MS Excel, IIS 7.0, MS Windows Server 2008 R2

Confidential

• Promoted to serve as Project Leader, to lead and manage a 10 member onsite and 30 member offshore Software QA testing team. Responsible for developing and implementing quality-assurance and quality-control methodologies to ensure compliance with QA standards, regulations and requirement specifications.
• Conceived a new Automated Test Tool based on Microsoft's PowerShell Framework. This has been implemented across all sites with 90 success rate realizing in a cost savings of 10-15 .
• Developed newer and simpler processes for evaluating project entry/exit criteria based on all guidelines laid down by the Technical Product Management team for all teams to be on same page.
• Created new templates for Test Plans and Reports which was well received by all departments for enabling easier understanding of the Project Status and Information.
• Developed metrics to measure product quality and performance that accelerated average QA testing turn-around time by 25 allowing company to accept more testing projects without increasing staff.

Roles Responsibilities

• Responsible for test strategy, management, resource allocation, technical clarifications.
• Weekly Flash reports of the current projects and proactive preparation for future projects.
• Facilitated user acceptance testing and test strategies with developers and testers.
• Defining testing, validation requirements, application implementation requirements.
• Finalizing and signing off Project Test Plans, Content Management Plans and Migration Strategies.
• Managed all aspects of the testing workflow from requirements gathering - UAT
• Created and executed test plans/scripts from requirements documentation
• Scheduled meetings with Developers, System Analysts and Testers to collaborate Technology Transfer, Resource Allocation and Project Completion.
• Tested multiple projects varying in scope and applying time management strategies to ensure all QA deadlines are met.
• Proactively monitored health and visibility of the QA effort on multiple builds to ensure risk mitigation and up-front gap analysis
• Created and managed project templates, use case templates, requirement types.
• Authored progress and completion reports and submission to project managers.
• Performed manual front-end testing to check all functionalities of different modules.
• Interacted with developers, processed test plans and created test cases.
• Used source control software, bug-tracking software and was involved in test-tool development.
• Identify, research, report, track and verify software defects proactively and comprehensively.
• Tested the functionality, compatibility, reliability, usability, performance, installation and security aspects of the applications.
• Lead the testing activity at every phase of the testing process like Functional testing, Module testing, Integration testing, System testing and User Acceptance testing.
• Perform effective exploratory, functional and regression testing to identify issues/defects
• Extensive exposure in Manual testing White Box Black Box testing and automated testing.
• Created and executed Test plans, Test cases, Test scripts, Test scenarios, Test Reports.
• Performed Verification, Validation, Functional Regression, Stress testing, Performance/Load and User Acceptance testing on Databases and Client/Server software applications in relation with the Hardware and to a lesser extent on Web base Internet/Intranet .

Environment: WindChill, BugZilla, MS Office, Lotus Notes

Confidential

Troubleshooting of errors in Computer Systems. Guiding in installation and configuration of Operating Systems. Technical Documentation of problems. Analyze and provide fast and reliable solution for System Maintenance. Training a group of 45. Provide Technical Support to network linked client server applications in the development, maintenance and implementation. Investigate, troubleshoot and resolve system performance and other problems.

Confidential

Technical Support, Maintenance and Implementation. Documentation, Analysis and Guidance. Investigate, troubleshoot and resolve system performance.