Professional Summary:

• To take a challenging role on business operations as Business Systems Analyst and give an efficient and effective solution that would help the organization to achieve the best solution in business which would increase its productivity in market.
• Experienced Business System Analyst/Technical Project Manager with overall 16 plus years' experience in the areas of software development and Solutions.
• Competent in breaking new ground, leading cross-functional teams and achieving challenging objectives
• Experience in various full cycle implementations mainly in project management, Business requirement analysis, Vendor management, Integration, software configuration, application deployment, testing, cutover plan, Unified modeling language and production support with all phases of phases of implementation methodology.
• Experience in Prioritization, Risk and Tracking of IT Change Requests.
• Experienced in custom development, configuration, interface, and database. Managed validation and development of Test cases Coordinated successful deployment of new products, technologies and implementing different industry projects.
• Experience with Software Development Life Cycle and AGILE methods. Created and implemented standardized procedures and processes within offices and departments. Manage projects according to Program objectives key performance indicators.
• Fortune 500 experience. Heavily interacted with the stakeholders CEO, VP, CIO, Analyst, expert panels with reference on various project, scopes, planning, project status, crisis and risk.

Skills: SDLC lifecycle, Agile and Scrum Methodologies, Web/E-commerce, Broadcast, New Media, Content Management, ERP, SAP CRM, UML, SQL, Oracle Enterprise Suite, Big Machines, Sales force, Oracle E Business Suite, Big Data, JAVA, Web Services, .Net, IT, Management Systems and Solution, MVC, N-tiers, Client Server, SQL, SOA Service oriented architecture . Industry/Domain Exposure: Banking, Healthcare, Entertainment, Media Content Management, , Claims, Benefits, Loan, Real Estate, Insurance, Case tracking, Finance, Telecom, Cellular, E-commerce, Welfare, Accounting Finance, Payroll , Inventory, B2B, B2C,Web Development and other various application packages.

Professional Experience:

Confdiential

Business Systems Consultant

• Review, analyze, evaluate and detailed business and functional requirements, documentation, process flows, Impact Analysis, Data analysis, Data profiling, Data Mapping and Data Quality to contribute to the development of project.
• Assist in the development of conversion and implementation strategies. Conduct pre and post implementation reviews, ensuring all technical solutions have met business requirements. Supports system implementation and production readiness by liaising with change management, IT architecture and desktop standards, and the business.
• I conducted chair side/user interviews, Screen mockups and requirement gathering sessions for business requirements that will translate into functional specifications and use cases. Experienced working with remote teams e.g. Offshore Development/QA, remote users, remote co-workers .
• Develop Use cases, User Story, Defining and Documenting user procedures, Sql, Pivot Tables, Advance Excel functions , Workflows and how each class of user interacts with each system function.
• Integrate technical solutions with the business environment, recognizing systems design and data interdependencies and reusability. Worked with project plans team including project charter, project deliverables, timeline estimates, scope and control.
• Work to Develop test plans, test cases. Interacted with user groups to provide training, resolve questions, assess user needs, and recommend changes.
• I Acted as an internal consultant within technology and business groups by using quality tools and process definition/improvement to re-engineer technical processes for greater efficiencies. Provided direction and guidance to less experienced staff.
• Took active role in team designing Intranet different profile interface screens for Accounts, GFI fed funds, Payroll, Billing and Balance.
• My Role was to act as an liaison between client area and technical organization by planning, conducting, and directing the analysis of highly complex business problems to be solved with automated systems.
• Interacted with Data warehouse team to develop efficient data migration and data profiling solutions.
• Collaborate with business leaders, IT professionals, and vendors ensuring that management is kept informed of project status and that problems and issues are escalated appropriately and clearly communicated.
• Experience: Have strong analysis experience. worked on multiple projects of various complexity simultaneously. Experience with MS Office, Outlook, Project, SharePoint and Visio. Strong Communication, Relationship Building and Documentation skills.

Confdiential

Senior Technical Business Systems Analyst

• Took active role in understanding the business process management, content management, vendor management, Business process modeling, current business process map as is process map , future business process map to-be process map , Enterprise Architecture Models, Technology Governance and elicit business requirements from the technology provider, Product owners and translating them to specific software requirements.
• Gathered, analyze business requirements using UML and then translate business requirements into business, functional ,nonfunctional and User Story requirements. Conducted JAD sessions, Gap analysis.
• Work as a liaison between business users, offshore remote teams and technology providers to elicit requirements, Business rules as part of projects or in development of application enhancements.
• Created customized functional specification document, Authorization and Authentication requirements and business requirements document BRD , which includes various UML diagrams, use case diagrams, Sequence diagrams, Activity diagrams, workflow rules, architecture diagrams, flow chart logic, data flow diagrams, wireframes, Mockups, Pseudo Code that provide the developers a view of the requirements for the system development.
• Communicated effectively and acted as liaison with internal teams and clients to deliver functional requirements, and nonfunctional requirement performance and reliability from interface control document ICD's and API Calls .
• Work with various platform teams such as IT technical teams, Learning Vendor Management Systems , Digital Asset Management Media Systems, Cloud , Big Data, to help them develop business and technical requirements.
• Communicated and validated requirements to project stakeholders via review meetings. Provide tier 1 and tier 2 customer support for questions regarding application functionality and troubleshooting related to issues with enterprise.
• Took active role in Interacting with technical team coupled with business team and developed a deep understanding of customer's needs so that they can be transformed into application and operational requirements. Understood the technical designs as well as the specifications.
• Coordinated data Analysis, Sql queries, Analyzed XML Data, Request, Data lifecycle and Response API and Enhancements with PMO. Interaction and Integration with Broadcast scheduling system.
• Assessed and recommended best business practices as per business analysis body of knowledge BmBok .

Confdiential

Senior Business Analyst

System Analyst Role

• Finalized the development environment and development Business process and procedure.
• Used Workflow, business process modeling, use case diagrams for functional requirements.
• Created Business requirements documents MD-50 , functional specification document MD-70's , Test scripts TE-40 , UAT, wireframes which includes UML diagrams like use case diagrams, sequence diagrams, collaboration diagrams that provide the developers a view of the requirements for the system development.
• Prepared requirement traceability matrices RTMs , RFP, SOW, Workflow Rules and managed all components and documents the business requirements.
• Worked on design, strategy and case studies for pricing modules. Dealt with offshore teams and pricing SME's to find a Business Process Solution for pricing implementation.
• Coordinated Issue Log, Data Analysis Task planning and Resource management with PMO and offshore teams Content Management with the help of Microsoft SharePoint.
• Worked with offshore and inshore managers on the requirements for identifying which module to transition off Shore, Worked in Implementation of off Shore team set up communication strategy.
• Conducted in super user meetings in GATE reviews for the functional specs for various GUI.
• Active Role in GAP analysis between the homegrown contract system and the Oracle solution used by Beckman Coulter.
• Worked with technical resources on Data design and modeling, Data Warehousing team, ETL team, ER Models and build of SQL Queries, PL/ SQL packages and report builder.
• Prepared test plans and conducted testing sessions by involving users in the testing activities.

Confdiential

Business Lead/Business System Analyst Independent Contractor

• Created functional specification document which uses UML strategies like use case diagrams , sequence diagrams, data flow analysis, collaboration diagrams and complex business rules that provide the developers a view of the requirements for the system development.
• Planning of the actual work to be done off shore and scheduled the timelines. Coordinating meetings with the client and offshore teams/functional team for issue resolution and report the progress to steering committee
• Understood client's business process implemented Helped client and PM and PMO with project planning, project definition, requirements definition, analysis, design, testing, system documentation and user training.
• Worked closely with employees in the Accounting, Entire Mortgage Life, including Loan Application, New Loan Origination, Payment Application and Remittance, Insurance , Collateral Inspection and Monitoring.
• Participated in creating blueprint, design, configuration and implementation of the SAP CRM solutions. Interacted with Data warehousing team. Created Statement of Work SOW document for various capabilities in the initial requirements gathering phase.
• Involved Project preparation plans to create Master Data, UML, ETL team, Blueprinting, Data Analysis, Sql, Organization structure, wireframes, Lead Opportunity Management, and Sales Order Management blueprint document using ASAP Methodology
• Working with Quality Assurance team on developing the uses cases, test cases, functional test plans, regression test plans, UAT plans based on the functional design and technical business rules. I helped QA team and Reporting team.

The environment platforms were Oracle, Sql Server, SAP CRM, UML,.Net, Mainframe, ERP and Java.

Confdiential

Project manager and BSA for several person data research eligibility modules in the Defense Enrollment Eligibility Reporting System. Lead role in Product development gathering Requirements, RFP, Documentation, Analysis, redesigning methology, Risk analysis and Implementation. Worked with the SDLC, software operating procedures sops ,HRIS Systems, enrollment tracking, project charters, work breakdown structures wbs , business Process, functional reviews, initialized, Presentations, design, documented functional requirement specifications, network analysis, software validation analysis, system analysis, RUP model and applied various data matrix strategies, CRUD analysis. Performed an active role in creating functional requirements, integrating specification for different health care delivery program, entitlement care policies, future beneficiary benefits, family claims, Medicare rules and policies, sponsor and family relationships benefits eligibility. Implemented inception, elaboration, construction, transition phases of RUP. Implemented various Agile and lean methodologies for functional business rules, proposals, integrated Various policies in a matrix related to the business process activity models. Integrated Health Insurance Portability and Accountability Act compliance HIPAA in business process. Took active development role in several Deers modules like Person research PERRES , Montgomery GI Bill MGIB Program, DMDC educational benefits DEB , Armed Forces Institute of Pathology AFIP using Aion, java, visual basic as the toolset to write the Batch Knowledge Base, Rules, functions to interact with data classes from the mainframe to process and validate it and update it to the oracle8i,9i database. Utilized Aionds 7.0, Java, COTS, J2EE, Struts, OC4J, EJB,XML,UML, Jsp, jDeveloper Ide, Jdbc, JavaScript, .Net platform,Visual Basic 6.0/Net,ASP,Ms Project, Visio ,Specification and analysis Templates, Crystal reports, Oracle8i,9i, Pl/sql, Sql Plus 8.0, Rational Tools.