SUMMARY

• Business Analyst with five years of experience of Finance, Insurance, Healthcare and Telecommunication.
• Familiarities with various Software Development Life Cycle SDLC methodologies including Waterfall, SCRUM, Prototyping and Rational Unified Process RUP .
• Proficient in various tools including Rational Rose, RequisitePro, ClearQuest, ClearCase, Crystal Reports, MS Visio, MS Project.
• Full understanding of Unified Modeling Language UML and Object Oriented Analysis and Design OOAD .
• Strong expertise in Requirement Management, Adept at facilitation of interviews, workshops, JAD sessions and requirement elicitation sessions.
• Skillfully documented Business Requirements Document BRD , Functional Requirement Document FRD , Systems Requirements Specification SRS and Systems Design Specification SDS .
• Expertise of workflows and process modeling using Use Case and UML diagrams Use Case diagram, Activity diagram, Class diagram and Sequence diagram .
• Extensive experience in Quality Management, including Test Requirements Document and Test Plan, Creating Test Case, Test Script, Generating Test Data for unit testing and system testing write queries/scripts for data analysis and QA report testing and conducting User Acceptance Testing UAT and User Trainings.
• Experience in conducting GAP analysis, SWOT analysis, Cost Benefit analysis and ROI analysis.
• Experience in the Application Development, Project Management, Client Teams and Testing.
• Experience in White Box, Black Box, Unit, Functional, Integration, Back End and System Level Load and Stress Testing.
• Solid skills and experience in SAS to conduct and interpret complex statistical data analysis.

SKILLS

• Business Skills Business Process Analysis Design, Gap Analysis, Impact Analysis, Requirement Gathering, Use Case Modeling, SWOT Analysis, Cost Benefit Analysis and Cost Effect Analysis
• Methodologies/Tools SDLC, Agile/Scrum, RUP, Waterfall, UML, JAD
• Languages C, C , SQL, PL/SQL, MATLAB, Java, .Net, HTML and XML
• Tools Rational Rose, Rational RequisitePro, Rational Software Modeler, ClearQuest, ClearCase, Minitab, SAS, R
• Testing Tools Quality Center, Win Runner, Rational Test Manager, Load Runner, QTP
• Database SQL Server, Oracle, MS Access
• Operating Systems Windows Vista, Windows 2000/XP/7/8, MS-DOS, Linux
• Microsoft tools MS Office Word, Excel, PowerPoint, Outlook , MS Visio, MS Project, MS FrontPage, MS SharePoint

EXPERIENCE

Confidential

Business Analyst

• Interview system owner and SMEs, set up the priority of business rules to gather business rules/logic, create Process Flow Diagrams.
• Translated business rules into Functional Requirements.
• Worked with technical leads and business users to create Flowcharts and Use Case Diagrams.
• Used MS Visio and MS Office to generate and enhance Functional Specification Requirement, upload and maintain requirements.
• Organized and maintained MS SharePoint space for sharing deliverables and important project information with different teams.
• Functioned as a liaison between corporate staff/Business Units and IT team, scheduled requirement discussion sessions with SMEs for development team to clear doubts on business logic and requirements.
• Assisted in maintaining and monitoring project progress and status by maintaining project plan and implementation plan.
• Medicare Part D insurance claims
• Worked with ETL team and well understand Graphic Designing tool Ab Initio and documented Ab Initio process flows.
• Analyzed West client benefit data by using MS Access and MS Excel and provided reports for SME's review.
• Document enhancements, review and validate reports exported by ETL team, help manage defects and maintain issue log items.
• Error handling using MySQL queries in Oracle.

Environment Java, Oracle, Windows, Rational Rose, Rational Requisite Pro, Clear Case, Clear Quest, Rational Suite, MS Visio, MS Project, MS Office.

Confidentia

Business Analyst

• Gathered user and business requirements through interviews, surveys, prototyping and observing.
• Analyzed and prioritized user and business requirements as system requirements that must be included while developing the software.
• Planned and defined system requirements to Use Case, Use Case Scenario and Use Case Narrative using the UML methodologies.
• Created Use Case Diagrams, Data Flow Diagrams, Activity Diagrams and Sequence Diagrams in MS Visio.
• Conducted JAD sessions with management, SME, vendors, users and other stakeholders for open and pending issues.
• Scheduled meetings with developers, system analyst and testers to collaborate resource allocation and project completion using MS Project.
• Helped prepare Logical Data Models that contains set of diagrams and supporting documents containing the essential business elements, detailed definitions, and descriptions of the relationships between the data elements to analyze and document business data requirements.
• Responsible for supervising work activities Development, Testing to ensure that they are well-performed, coordinated among team members and consistent with the approved work plan.
• Coordinated the design phase with the architects in improving the efficiency of the project.
• Worked with QA team in identifying test cases and test data, and lead the business team for UAT.
• Documented all custom and system modification.
• Assigned problems to appropriate software development team for fixes.
• Tracked problems from start to correction and test.
• Authored progress and completion reports which were then submitted to project management on a weekly basis.

Environment ASP.Net, BizTalk 2006, SQL, Excel, Oracle, Windows, Rational Rose, Rational RequisitePro, MS Project, MS Office 2003, MS Power point, MS Visio.

Confidential

Business Analyst

• Interacting with the stakeholders to get a better understanding of client business processes and gather business requirements.
• Created business process workflow diagrams Activity diagrams in Rational Rose.
• Link business processes to organizational objectives, perform critical path analysis, and identify opportunities for business process improvement.
• Performed Feasibility Analysis and Risk Analysis on the application.
• Created Business Use Case Model after accessing the status and scope of the project and understanding the business processes.
• Integrated Requisite Pro with Clear Quest and Rose to provide all teams visibility and maintain tractability among requirements, use cases and change requests.
• Worked on Star Schema, data modeling and data elements.
• Performed Data Analysis of existing data through SQL.
• Also worked on the entire cycle from opening period to closing period in GL General ledger .
• Led and conducted JAD sessions to identify the flows and processes involved in the content.
• Prepared project reports for management and others. Assisted project managers in the development of weekly and monthly status reports.
• Used Crystal Reports to gather data and design reports based on the database Microsoft SQL Server.
• Created test plans and test scenarios and participated in UAT. Involved in UAT planning and execution.
• Involved in de-bugging of SQL statements.
• Assured that all Artifacts are in compliance with corporate SDLC Policies and guidelines.

Environment Visual Studio .NET, XML SPY, XSL, GOXML, HTML , Rational Requisite Pro, Rational Rose, Rational Clear Quest , SQL Server, MS Visio, MS Excel, MS Project, Mercury Quality Center, QTP.

Confidential

Business Analyst

• Created and reviewed business requirements and functional specifications.
• Interacted with key business users to collect requirement and business process information.
• Developed business process models in RUP to document existing and future business processes.
• Designed the business requirement collection approach based on the project scope and SDLC Methodology.
• Performed extensive requirement analysis including data analysis and gap analysis.
• Designed and developed project document templates based on SDLC methodology.
• Developed business requirement documents as well as high-level project plan.
• Comprehensively worked with requirement gathering for Enterprise reporting system using Requisite Pro.
• Designed and developed Use Cases and UML models.
• Established a Business Analysis methodology around the RUP, helped to develop use cases, project plans and manage scope.
• Worked on developing strategic partnerships with the business unit to build a sound knowledge base of the business line, including the business plan, business process and revenue streams.
• Functioned as a liaison between the business line, operations, and the technical areas throughout the project cycle.
• Partnered with the technical team in the research and resolution of system and process problems.
• Assisted in managing project schedules, documentation and test plans.
• Worked on preparing project plans and also managed changes to the scope of the project.
• Worked with the QA team in testing the upgraded system for data retrieval, using complex SQL queries.
• Created customized reports using stand-alone SQL.
• Analyzed operational procedures and methods and recommended changes for improvement with an emphasis on automation and efficiency.
• Conducted benchmarking activities to identified best practices.

Environment Windows XP, SQL server, J2EE, Caliber, MS Word, Rational Requisite Pro, HTML.