SUMMARY:

• 20+ years of experience in Technology that includes 4 + years of Technology Manager, 9 + Years of management and Leadership experience along with Project Management, Project Oversight, Lead Designer, Managing Complex/Medium projects with cross functional teams and Delivery/Project Lead for Mortgage, Card Services, Insurance and Healthcare related to software development.
• A visionary and strategic leader seeks leadership position as IT Manager/Program/Project Manager in Information Technology. Experience developing and managing high quality, achieving under budget and ahead of schedule.
• A proven leader with outstanding managerial skills, program management abilities, programming, Agile Methodology and QA proficiency, strong verbal and communication skills.
• 20 + Years of technology experience, 5+ years of Technology Manager with 9+ years of application development support and leadership/Program Manager, 6+ years of Experience in managing direct, Contract, SOW and direct vendors with proven strong organizational, communication, interpersonal skills and excellent leadership abilities. Successful management of multiple projects working with internal and external technology and business partners.
• 15+ years of experience managing project(s) using SDLC (Waterfall and Agile) project life cycle methodologies
• 15+ years’ experience in software development including unit and integration testing
• Innovative professional with the proven ability to identify, analyze and solve problems.
• Expertise in managing development team, business analysts, QA, production support with Java/J2EE, JavaScript, DOJO, .Net, C++, Oracle,SQL.
• Demonstrated ability to balance aggregated project/AU budgets and control costs for the successful delivery of multiple projects.
• Extensive experience in organized and facilitated Agile sprint planning, daily stand - up meetings, reviews, retrospectives, release planning, demos and other Scrum-related meetings
• Expertise in organizing workflow-imaging solutions by facilitating group planning sessions with executive sponsors to craft vision, through implementation of technical and design teams using storyboard approach, managing overall delivery, production, and post production support.
• Extensive experience in defining strategy and Implementation in source code management tools (TFS, SVN)
• Define and drive strategy working closely with Architecture, development teams, business partners and vendors.
• Extensive experience in developing and constantly improving development standards
• Knowledge of Azure Cloud technologies
• 5+ years of Technology Manager managing a development, business analyst and production team comprised of 9-16 FTE’s, augment contract staff ranging from 15-30 including building team onshore and offshore.
• 9+ years of team leadership experience team for cross functional projects managing delivery for project teams comprised of 5 - 30 FTE, augmented contract staff ranging from 5- 30, augmented contract staff ranging from 5- 30, and 10-15 Vendor Staff
• 6+ Years of balancing aggregated project/AU budgets that ranged from 50k-20 million Fully versed in balancing budgets of various forms in including AU Base/Incremental, Project AFE budgets, general provide sizing/estimating, delivery management, outsourcing and resource demand management models.
• Vendor Management
• Extensive experience in negotiating and managing with vendors for dependent delivery of components or complete solutions. This includes best-fit analysis, RFP development, SOW, contracts, and budget management.
• Program and Project Management
• Well versed in all aspects of project management/ scrum technical solution implementations including various methodologies (Agile and waterfall), risk management, communication strategies, requirements definition, quality assurance, deployment, and production/post production practices that includes skills/knowledge transfer from vendor
• Best Practices
• Defined best practices for Sizing Models, Delivery Management of applications design and architecture approaches to maintain alignment of the technology with stated vision and goals.
• Delivery Management Practices - Unified Modeling Language,Project Management for Custom Development including; Project Costing models, RFP development, outsourcing, vendor partnering, scope and resource modeling, Cost Management, Quality Assurance.
• Business Domains - Industries - Mortgage, Infrastructure, Insurance, Financial Services, Card Services and Healthcare
• Business Domains - Settings - Patching, Imaging, Workflow Deployment, Customer Relationship Management, Staff Management
• Development Practices - Staffing Models, High Availability, Best Fit Analysis, Configuration Management, Estimating, Prototype Development, Agile and waterfall methodologies.
• Application Architecture Practices - Unified Modeling Language, Requirements Gathering, Process Modeling, Use Case Modeling, Prototype Development

PROFESSIONAL EXPERIENCE:

Technology Manager

Confidential

Responsibilities:

• Managed and supported Enterprise wide DMaN (Development Management and Notification) to support all middleware, OS, Database patching scheduling support 25000+ users through Agile. SDLC development Methodologies. Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos and other Scrum-related meetings.
• Drove development/improvement of an and enterprise wide Imaging ECM Platform (ICMP) for Lending from a paper based processing solution to an imaging solution by replacing existing application that supported 40000+ users across various LOBs. Building workflow tools with little to no imaging, to imaging workflow systems fully automated with messaging, imaging, and support for user presentation tools
• Developed, motivated and build a team offshore and onshore to transition work from vendor support process improvement, restructuring, build efficiency and have quality delivery in Agile Scrum Delivery.
• Extensive experience in defining strategy and Implementation in source code management tools (TFS, SVN)
• Define and drive strategy working closely with Architecture, development teams, business partners and vendors including developing and constantly improving development standards

Program/Product Manager

Confidential

Responsibilities:

• As part of this role as a scrum master work collaboratively with Product Owners, cross-functional development teams, and Project Managers to support development and software delivery.
• Responsible for delivery of multiple Imaging projects including CORE, Correspondent and Wholesale that span across internal and external cross-functional teams with multiple technologies that include Repository, workflow and indexing.
• Provide delivery management, Resource Planning and Oversight for multiple technologies with multiple technologies for Development, Integration, and UAT and Production platform
• Staff workload management include workload balancing, priority and direction for individuals performing in support management, development and release management roles, developing new sizing models, and process standards.
• Create collaborative environments including Technical and Operations team members to establish solutions, respond to policy mandates, adapt new technical support process and deliver strategic solutions.
• Relationship management within the internal; and external technology teams, project sponsors, business and technology project managers, business partners, technology and operations leadership, enterprise architecture,release management, portfolio management, data architecture teams, Change Control Committees, QA, systems management and negotiating solutions to issues with Business partners.
• Across multiple projects prioritization, scope planning, sizing models, estimating, baseline releases, costing, and resource allocation models along with balancing aggregated project/AU budgets.
• Instructed and modeled core Agile principles of collaboration, prioritization, team accountability and visibility; ensured consistent application of scrum methodologies across the enterprise

Technology/Architecture Lead

Confidential

Responsibilities:

• Relationship management within groups that included External technology teams, Project Sponsors, Business and Technology Project Managers, Business partners, SME’s, DBA’s, Change Control, QA, and play a key role in scope and trade off dialog.
• Accountable for Release management process, production Support and SLA’s Staff workload management included management of work, priority and direction for individuals, defect management and release management roles and developing new standards.
• Delivery Management of multiple projects for the business partners.
• Developed and played a key leadership role in developing an automated tool to reconstruct deficiency.
• Developed and provided leadership role for Reverse Automation process to further optimize and enhance the systems and processes that support the loan program. Reduce servicing package submissions by two to three days by automated sent to third party vendor without paper dependencies.
• Developed and provided leadership role for project Charter from Post Closing was to consolidate all customer relationships into one legal entity; it will simplify the sharing of customer information, facilitating the “One Bank” strategy to replace separate legal bank charter in each state.
• Development of a new Penalty process to integrate the Government Insuring Penalty process.
• Developed and provided leadership role for Upfront Mortgage Insurance Premium project that Government Insuring process by using Imaging, OCR, rules engines, data feeds.

Developer/Implementation consultant

Confidential

Responsibilities:

• Developed a Web based data warehousing application to provide Confidential ’s corporate card & purchasing card clients the ability to do interactive web reporting. The application would enable the clients to do analysis on Industry Spending, Delinquency history, Client hierarchy, billing statement.
• Provide consulting services and development for a remittance online system
• Developed a visa, homeowner and underwriting insurance systems in eliminating duplicate entries and streamlines the card services process, reporting capabilities.

Developer

Confidential

Responsibilities:

• Developed a tracking system that manages and track passengers, track employment details information and maintenance of their accounts for KLM
• Developed a registration system for Program, Projects, Product and activities for representative office of World Health Origination (WHO)