Summary

Solutions-oriented Business Analyst with extensive experience in deployment of Web-based, Client/Server applications and Intranet technologies. Implemented and coordinated various projects using both iterative software development life cycle principles and classic waterfall methodologies, while working as a liaison among business stakeholders to understand business problems and opportunities in the context of requirements and recommend solutions that enable the organization to achieve its goals.

Professional Experience

Confidential

Enterprise Portal Content Developer/ Analyst

Key Accomplishments

• Successfully initiated and developed both the Leadership Directory and Performance Review Applications in dimension utilizing analytical skills to effectively assess requirements and determine the best solutions to meet company needs. Project laid the foundation for future applications that can be built /integrated in the intranet dimension , reducing time and expenditures.
• Recognized by Foundation President, HR, and Strategic Marketing for solutions-based project development and implementation of current, easily edited directory resulting in enhancing online storage of archives, while reducing need for physical copies.
• Saved the Foundation an annual printing cost of over 30,000 and Awarded Foundation Employee of the Month
• Key member of a team charged with evaluating portal and content management software research, analysis, implementation and design with annual saving of 100,000.

IConfidential

Intranet/Extranet Redesign and Implementation

• Translate the themes from the usability assessment into design goals.
• Brainstorm on design concepts and Create possible design solutions.
• Do iterative usability testing on paper prototypes and refine designs as necessary.
• Conducted fact-finding through stakeholder interviews, content analysis, and competitor site research.
• Kept business users and development team up to date with changes during software and hardware migration and testing Major testing member during the implementation of company's intranet.
• Chaired JAD sessions and appropriate members of the team/management, QA and development leads and other subject matter experts.
• Developed test plans and performed system Integration testing which required creating and running SQL scripts
• Developed Requirement Traceability Matrices, Test Cases, Test Plans, and Test Schedules coordinated Functional, System and User Acceptance Testing and executed System Test Cases.
• Assess the usability of the existing site through Web statistics, surveys, and interviews.
• Schedule and manage cross-browser testing regimen for large site preparing to go live
• Write user stories and product backlog for lift-and-shift of existing website into new platform
• Suggest incremental improvements to existing site to take advantage of new capabilities.
• Mentor QA resource through testing phases.
• Contributed to the development design of home page, communities 24 , extranet sites 19 , standard page layout, navigation, site structure and style
• Assess the usability of the existing site through Web statistics, surveys, and interviews.
• Schedule and manage cross-browser testing regimen for large site preparing to go live
• Write user stories and product backlog for lift-and-shift of existing website into new platform
• Suggest incremental improvements to existing site to take advantage of new capabilities.
• Assist in development of long-term strategy for future phases of product, including high-level requirements and initial user story identification, project roadmap, and CMS selection to support needs.
• Recommended best practices for site organization, search-engine optimization SEO , workflows, and security.

Content Migration and Training

• Worked with the consulting company to create the taxonomy and knowledge management guidelines and policies.
• Refined taxonomy synonyms and training documents to improve search relevancies, based on sample search results.
• Train community managers, content managers and users in use and management of new intranet.
• Worked with the team responsible for developing documentation for various communities on the intranet.
• Assisted in mapping out and setting content and site security groups, user groups and extranet site security groups and users.
• Advised users on document and data security including: area configuration, site organization, and remote access.
• Developed hands-on user manual documenting all use cases and processes explained in training sessions, written for understandability by end-users.
• Developed full-day training schedule for users, trained all teams on the use of and migration to the system.
• Responsible for writing Functional Requirements Document for content and document management.

Corporate Intelligence Strategic Analysis and Functional Requirements

• Compiled forms and reports to determine current and anticipated data needs.
• Determined full set of IT requirements for future desired
• Conduct client and end-user interviews to develop understanding of vaguely defined collaboration portal for members of closed group.
• Construct user personas to describe requirements in terms of groups of users and expected needs.
• Assist in development of long-term strategy for future phases of product, including high-level requirements and initial user story identification, project roadmap, and CMS selection to support needs

Application integration to Intranet

• Responsible for writing Functional Requirements
• Interviewed employees from all departments to collect data flows and workflows used by the organization.
• Compiled forms and reports to determine current and anticipated application integration.
• Determined full set of IT requirements for future application implementation.
• Assisted in developing requirements for an out-of-the-box, intranet widgets.

Confidential

Business Systems Analyst/Developer Consultant

• Responsible for eliciting, analyzing, and documenting the requirements for business processes, policies and information systems.
• Worked on in-house system projects, performed maintenance and development of applications.

Technical Skills

• Web Technology: ASP.NET 3.5 , HTML 4.0, CSS, XML, ADO, Ajax, JQuery, JavaScript, Crystal Reports, Photoshop, Paint.net
• Tools: Visual SourceSafe, Microsoft office, MS Project, Visio, UML, Cognos, InfoPath, WebEx, Flash, Google Analytics
• Languages/Databases: .NET C /VB.NET, SQL Server 2005/2008, MS Access, SSRS 2005/2008
• Development Methodologies: Agile, Waterfall
• Design Methodologies: UML, RUP, Object-Oriented Analysis and Design, Database Design.
• Portals: Oracle Web Center Interaction WCI , BEA Aqua Logic User Interaction 6.5, Interact, SharePoint