SUMMARY

• Over 8 years of professional experience as Business Analyst with solid understanding of Business Requirement Gathering, Business Process Flow, Business Process Modeling and Business Analysis.
• Strong experience on financial services industry Mortgage and Banking, industries.
• Actively participated in all stages of the Software Development Life Cycle SDLC in large application development projects.
• Expertise in preparing Business Requirements Document BRD , Use Case Specifications and Functional Specifications Document FSD .
• Comprehensive knowledge and experience in SDLC Methodologies like RUP and Waterfall.
• Extensive experience in Object Oriented Analysis and Design OOAD techniques with UML using Flow charts, Use Cases, Class diagrams, Sequence diagrams, Activity diagrams to extract business process flows and workflows.
• Worked on mortgage Point of Sales POS and Loan Origination Systems LOS .
• Wrote as is-to be documents for process re engineering projects for functional requirement.
• Formulate MS Excel spreadsheets, and multiple queries for the Oracle databases to extract data for projects.
• Worked extensively in conducting GAP analysis, SWOT analysis and Cost benefit analysis.
• Create design documents like process flow diagrams using MS Visio.
• Worked with defect tracking tools like JIRA, Bugzilla, and Quality Center.
• Involved in generating test cases, test scripts and resolving User Acceptance Testing UAT issues by communicating with QA team.
• Experience in preparing and reviewing Test Plan, Test Approach, Test Strategy, Risk Based Testing, Requirements Traceability Matrix, Test Cases, and Test Report.
• Strong experience in manual testing of applications and knowledge of Win Runner and QTP.
• Assisted the project manager to provide status reports, and work with other team members on other ad-hoc requests and assets pricing.
• Excellent interpersonal and communication skills, technically competent and result-oriented with problem solving skills and ability to work independently and use sound judgment.

EXPERIENCE

Confidential

Position: Business Analyst

Responsibilities

• Used the Agile Methodology as part of the various phases of the SDLC.
• Strong leadership role in conducting JAD sessions and developed the Business Requirements Document BRD and Functional Requirement Document FRD .
• Created a check list for Requirements Traceability matrix to trace all requirements from BRD.
• Used Rational Requisite Pro to manage the requirements.
• Prepared Use case models based on Business Requirements documentation gathered through interactions with users.
• Interacted with stakeholders and prepared estimates for analysis, development and testing and presented them to upper management.
• Used Bugzilla tool for reporting and tracking bugs.
• Trained end-users on User Acceptance Testing UAT and facilitated meetings for performance of UAT.
• Interacted with developers and QA team and provide updates to Project Manager on weekly status.

Confidential

Position: Business Analyst

Responsibilities

• Conducted JAD sessions to allow different stakeholders to communicate their perspectives with each other, resolve any issues and come to an agreement quickly.
• Prepared estimates by interacting with business, development and QA team.
• Gathered Business Requirements, analyzed data/workflows, and defined the scope, financial projections and Cost/Benefit analysis.
• Interviewed Subject Matter Experts SMEs and Stakeholders to develop detailed step by step use cases for functionality and process flow.
• Created Requirements Traceability matrix and used Rational Requisite Pro to trace and analyze the requirements.
• Wrote as is- to be documentation for data mapping and conversion process.
• Used the Waterfall and Agile Methodology as part of the various phases of the SDLC.
• Interacted with business and created High Level Document HLD and Low Level Document LLD documents.
• Worked on SQL query to retrieve data from SQL Server databases.
• Created a check list for Requirements Traceability matrix to trace all requirements from BRD.
• Worked on Entity relationship modeling as part of the project.
• Used Quality Center to report and track bugs internally and with the client.
• Interacted with QA team and was involved in the preparation and documentation of Test Plan.
• Created Service Level agreements SLA for Main table between the SOR and created user manuals for to guide users.
• Created Data Model for a Process reengineering project done manually.

Confidential

Position: Business Analyst

Responsibilities

• Strong leadership role in conducting JAD sessions and developed the Business Requirements Document BRD .
• Contributed to the definition of scope, performed extensive requirement analysis and defined functional specifications.
• Documented the current process, suggested future state process improvement, identified bottlenecks and modeled current and future state processes.
• Used the Agile Methodology as part of the various phases of the SDLC.
• Worked with Fixed-Income Securities Mortgage Backed Securities.
• Created User-Interface mock-ups of LOS screens in MS Visio.
• Interacted with business and performed feasibility analysis with development team to prepare the Functional Specification Document FSD .
• Interacted with underwriting team to document the changes.
• Generated Activity and Use Case diagrams for developer understandability of the system.
• Detailed design deliverables management and resolution of issues throughout the design process.
• Worked on SQL query to retrieve data from SQL Server databases.
• Creation of positive and negative test cases to thoroughly test workflow and security for the Loan Processing System fulfillment and its interoperability with the Loan Origination System, requiring working knowledge of system architecture.
• Created reports of Loan Origination data using TOAD and imported them to Excel.
• Worked on SCRUM methodology as part of the various phases of SDLC.
• Used JIRA for reporting and tracking defects and bugs.
• Assisted Project Manager in Project Management update and controlling to ensure on time delivery using MS Project.
• Used Microsoft Office Project for scheduling GANTT, PERT charts and resource allocation and also tracked the critical path to ensure timely delivery and execution.

Confidential

Position: Business Analyst

Responsibilities

• Conducted JAD sessions to allow different stakeholders to communicate their perspectives with each other, resolve any issues and come to an agreement quickly.
• Prepared estimates by interacting with business, development and QA team.
• Gathered Business Requirements, analyzed data/workflows, and defined the scope, financial projections and Cost/Benefit analysis.
• Interviewed Subject Matter Experts SMEs and Stakeholders to develop detailed step by step use cases for functionality and process flow.
• Created Requirements Traceability matrix and used Rational Requisite Pro to trace and analyze the requirements.
• Wrote as is- to be documentation for data mapping and conversion process.
• Performed Gap Analysis to check the compatibility of the existing system infrastructure with the new business requirements for the mortgage LOS.
• Applied the RUP model throughout the entire development and testing process.
• Wrote Use Cases for preparation of the Functional Requirements Specification document.
• Created wire-frames of Front-End design for the credit card application.
• Wrote SQL queries to extract data from Oracle databases and performed data analysis.
• Followed the UML based methods using Rational Rose to create Use Case Diagrams, Activity and Sequence Diagrams.
• Wrote Test Cases for functional testing of the application.
• Participated in performing Integration and Regression Testing for the LOS project.
• Maintain timeline and project schedules, using MS Project. Participate in complete project development life cycle.

Confidential

Position: Business/Quality Analyst

Responsibilities

• Conduct workflow process analysis to derive requirements for existing system enhancements and business re-engineering efforts.
• Interviewed Business Users to gather Requirements and analyzed the feasibility of their needs by coordinating with the project manager and technical lead.
• Interacted with the business to verify the mappings and prepared the Functional Specification document.
• Expertise in Collecting and maintaining business and system requirements for the TO-BE system and created GAP Analysis reports from AS-IS system documents and To-Be system documents
• Perform function/feature gap analysis by defining the basic functional requirements of the system to support the users work more efficiently.
• Interacted with developers and performed feasibility analysis of the system and used SCRUM methodology for software development.
• Define Test Strategy, establish Test Plan, Requirements Traceability Matrix provide inputs and guidance to testing teams and defect tracking.
• Trained end-users as part of User Acceptance Testing UAT for the LOS System.