SUMMARY

• Over 8 years of professional experience as Business Analyst with solid understanding of Business Requirement Gathering, Business Process Flow, Business Process Modeling and Business Analysis.
• Strong experience on financial services industry Mortgage and Banking, industries.
• Actively participated in all stages of the Software Development Life Cycle SDLC in large application development projects.
• Expertise in preparing Business Requirements Document BRD , Use Case Specifications and Functional Specifications Document FSD .
• Comprehensive knowledge and experience in SDLC Methodologies like RUP and Waterfall.
• Extensive experience in Object Oriented Analysis and Design OOAD techniques with UML using Flow charts, Use Cases, Class diagrams, Sequence diagrams, Activity diagrams to extract business process flows and workflows.
• Worked on mortgage Point of Sales POS and Loan Origination Systems LOS .
• Wrote as is-to be documents for process re engineering projects for functional requirement.
• Formulate MS Excel spreadsheets, and multiple queries for the Oracle databases to extract data for projects.
• Worked extensively in conducting GAP analysis, SWOT analysis and Cost benefit analysis.
• Ability to communicate verbal and written with business units that rely on
• processes.
• information to define system requirements or organizational
• Create design documents like process flow diagrams using MS Visio.
• Worked with defect tracking tools like JIRA, Bugzilla, and Quality Center.
• Involved in generating test cases, test scripts and resolving User Acceptance Testing UAT issues by communicating with QA team.
• Experience in preparing and reviewing Test Plan, Test Approach, Test Strategy, Risk Based Testing, Requirements Traceability Matrix, Test Cases, and Test Report.
• Worked on Dot Net, Java, SQL query studio management, Toad, SQL Database and Oracle database.
• Strong experience in manual testing of applications and knowledge of Win Runner and QTP.
• Assisted the project manager to provide status reports, and work with other team members on other ad-hoc requests and assets pricing.
• Excellent interpersonal and communication skills, technically competent and result-oriented with problem solving skills and ability to work independently and use sound judgment.

EXPERIENCE

Confidential

Position: Business Analyst

Responsibilities

• Used the Agile Methodology as part of the various phases of the SDLC to complete the projects.
• Strong leadership role in conducting JAD sessions and developed the Business Requirements Document BRD and Functional Requirement Document FRD on Blueprint requirement gathering tool.
• Created a check list for Requirements Traceability matrix to trace all requirements from BRD.
• Defined business requirements by validating project milestones, phases, elements tasks.
• Liaised with the Java teams for the development of the mobile cheque capturing system.
• Maintained business process analysis system protocols by writing and updating procedures.
• Designs current future processes by analyzing requirements constructing workflow charts and diagram, studying system capabilities, writing specifications.
• Used Rational Requisite Pro to manage the requirements.
• Prepared Use case models based on Business Requirements documentation gathered through interactions with users.
• Interacted with stakeholders and prepared estimates for analysis, development and testing and presented them to upper management.
• Used Bugzilla and JIRA tool for reporting and tracking bugs.
• Trained end-users on User Acceptance Testing UAT and facilitated meetings for performance of UAT.
• Interacted with developers and QA team and provide updates to Project Manager on weekly status.

Confidential

Position: Business Analyst

Responsibilities

• Conducted JAD sessions to allow different stakeholders to communicate their perspectives with each other, resolve any issues and come to an agreement quickly.
• Prepared estimates by interacting with business, development and QA team.
• Gathered Business Requirements, analyzed data/workflows, and defined the scope, financial projections and Cost/Benefit analysis.
• Interviewed Subject Matter Experts SMEs and Stakeholders to develop detailed step by step use cases for functionality and process flow.
• Created Requirements Traceability matrix and used Rational Requisite Pro to trace and analyze the requirements.
• Wrote as is- to be documentation for data mapping and conversion process.
• Used the Waterfall and Agile Methodology as part of the various phases of the SDLC.
• Interacted with business and created High Level Document HLD and Low Level Document LLD documents.
• Worked on SQL query to retrieve data from SQL Server databases.
• Created a check list for Requirements Traceability matrix to trace all requirements from BRD.
• Worked on SQL query to retrieve data from SQL Server databases as well as Oracle database through Toad.
• Worked on Entity relationship modeling as part of the project.
• Used Quality Center to report and track bugs internally and with the client.
• Interacted with QA team and was involved in the preparation and documentation of Test Plan.
• Created Service Level agreements SLA for Main table between the SOR and created user manuals for to guide users.
• Created Data Model for a Process reengineering project done manually.

Confidential

Position: Business Analyst

Responsibilities

• Strong leadership role in conducting JAD sessions and developed the Business Requirements Document BRD .
• Contributed to the definition of scope, performed extensive requirement analysis and defined functional specifications.
• Documented the current process, suggested future state process improvement, identified bottlenecks and modeled current and future state processes.
• Used the Agile Methodology as part of the various phases of the SDLC.
• Worked with Fixed-Income Securities Mortgage Backed Securities.
• Created User-Interface mock-ups of LOS screens in MS Visio.
• Interacted with business and performed feasibility analysis with development team to prepare the Functional Specification Document FSD .
• Interacted with underwriting team to document the changes.
• Generated Activity and Use Case diagrams for developer understandability of the system.
• Liaised with the Dot net team for the development of the website.
• Detailed design deliverables management and resolution of issues throughout the design process.
• Worked on SQL query to retrieve data from SQL Server databases.
• Creation of positive and negative test cases to thoroughly test workflow and security for the Loan Processing System fulfillment and its interoperability with the Loan Origination System, requiring working knowledge of system architecture.
• Created reports of Loan Origination data using TOAD and imported them to Excel.
• Worked on SCRUM methodology as part of the various phases of SDLC.
• Used JIRA for reporting and tracking defects and bugs.
• Assisted Project Manager in Project Management update and controlling to ensure on time delivery using MS Project.
• Used Microsoft Office Project for scheduling GANTT, PERT charts and resource allocation and also tracked the critical path to ensure timely delivery and execution.