Professional Summary

Over 7 years of experience as a Business Analyst with solid understanding of gathering business requirements, data analysis, data mapping, gap analysis and business analysis in IT, Banking, Financial Services, Health Care and Insurance domains.

Profile

• Creative solution identifier and problem solver across business and technical lines.
• Experience in full Software Development Life Cycle RUP, Waterfall, Agile, Spiral other SDLC implementations .
• Strong experience in tools like Microsoft Project, Pivot tables, Visio, Word, Excel, and Power Point.
• Worked through the all phases of the software development life cycle starting from Initiation to Requirements Gathering, Analysis, Design, Development and Testing.
• Keen understanding of basic principles of Investment Management, financial market, and instruments Equity, Bond, FI, FX, Derivatives .
• Experience in conducting Joint Application Development JAD sessions for requirements gathering, analysis and design.
• Experienced in creating Business Requirement Documents BRDs , functional Design Documents, business process flows and flow charts.
• Competent in Creating Unified Modeling Language UML diagrams such as Use Case Diagrams, Activity Diagrams, Class Diagrams and Sequence Diagrams.
• Experience in generating project charter, scope document, milestones, RFP, budgeting, resource allocation, stakeholder meetings, change management form, BRD, FSD.
• Extensive experience in creating Screen Mockups, conducting Gap Analysis and Impact Analysis, SWOT analysis, Cost Benefit Analysis, Risk Analysis.
• Proficient in process modeling using UML Diagrams such as Use Case Diagrams, Activity Diagrams, Business Process Models, Work Flow Diagrams, State Chart Diagrams, Data Flow Diagrams
• Working knowledge of BI Tools like Informatica Power Center, Oracle PL/SQL, Business Objects.
• Experienced in conducting User Acceptance Testing UAT and documentation of Test Cases. Expertise in designing and developing Test Plans and Test Scripts.
• Create Oracle Business Intelligence Reports.
• Studied the CMS regulation for reporting requirements.
• Created project roadmaps and project timelines.
• Interface with clients from Operations, Marketing, Sales, Technologies, and Outside Vendors and act as their customer interface point as the lead of the Projects.
• Excellent presentation skills and well experienced to present results to senior management
• Excellent Interpersonal and Customer Relational Skills, proven Communication, Organizational, Analytical, and Leadership Qualities.

Work Experience

Confidential

Sr. Business Analyst

Responsible for implementation of Sales Management system to enable sales team to quickly capture and route leads to agents using lead routing algorithm. As SME of the system I worked with prospects, clients in various levels throughout our organization

Responsibilities:

• Analyzed and collected business requirements, identified system interfaces and created the requirements specification document as per the business requirements and process flow.
• Conducted user interviews and JAD sessions with end users, stake holders and developers to gather functional and non-functional requirements of the system
• Applied Unified Modeling Language UML methodologies to design Communication Diagram, Use Case Diagrams, Activity Diagrams, Sequence Diagram and ER diagrams
• Created a highly atomized system for handling approvals, exceptions and priorities
• Preparing business process models.
• Analyzed and optimized the process. Prepared Business Requirement Document and then converted business requirements into Functional Specification and Technical Specification using Rational Requisite Pro.
• Prepared flowcharts to describe the As-Is and To-Be processes on the Business Requirement Document BRD .
• Worked with Visio to create use case diagrams.
• Participated in Data Analysis and design with the Data Analyst in defining data sources and required data content for the data warehouse component.
• Used Agile SDLC methodology.
• Proactively identified opportunities and made recommendations to improve the system's effectiveness via data mining and analysis to understand user interactions with system and to scope out opportunities to enhance user engagement and satisfaction.
• Made sure current project requirements were being met by using Requirement Traceability Matrix RTM , helped Informatica developers with proper explanation of the requirement.
• Assisted and directly involved with QA team in creation of Test Cases and tests implementations.
• Interacted closely with UAT Team and help prioritize and resolve their issues.

Environment: HTML, MS Office, Agile, MS Project, MS FrontPage, MS SQL, EDI, SOAP, MS Visio.

Confidential

Business Analyst

Worked on multiple mid to large size projects. Major project included Client Portal enhancements. The project entailed enhancing the current Account View of Client Portal as the existing Client Portal was no longer competitive with other client portals in the industry, and the architecture on which it was built was obsolete and not easily scalable or enhanced. The new Client Portal met the industry standards and provided efficiency and productivity to advisors and LPL Financial. New features also provided the advisors and client with a more secure, better performing, intuitive and adaptable interface.

Responsibilities:

• Participated in gathering user requirements, developing functional and non-functional requirements for enhancing the user portal.
• Worked with the business community of different departments to gather their feedback on the current and proposed solutions.
• Using Agile Methodology, the entire project was broken into sub tasks which were performed in parallel.
• Worked closely with the Enterprise Data Warehouse team and Business Intelligence Architecture team to understand repository objects that support the business requirement.
• Documented Business Requirement Documents BRD .
• Designed UML Activity Diagrams and Data/Process Flow Diagrams using MS Visio.
• Created wireframes and mock-ups for the dashboard and other client screens in the portal.
• Worked with business and UI team to conceive Proof of Concept and prototypes for the new dashboard and to bring out various KPI's in an easy to understand manner.
• Gathered business requirements through one on one interviews of brokers and traders, surveys, controlled brainstorming sessions, prototyping and conducting JRP/JAD session Joint Requirements Planning JRP/JAD with the management groups, vendors, users and the IT Group for open and pending issues to develop specifications.
• Actively involved in UAT testing through the different phases of the project.
• Create Oracle Business Intelligence Reports.
• Used COGNOS, Business Objects to create reports and queries for analysis.
• Performed GAP analysis by working closely with the users to understand their current state of information availability in and defined future needs based on analysis of business requirements.
• Developed and implemented RUP processes and tools for requirements gathering, analysis, planning, tracking and delivery.
• Collaborated with the QA team to ensure adequate testing of software both before and after completion, maintained quality procedures, and ensured that appropriate documentation is in place.
• Coordinated UAT and developed training decks and marketing brochures.

Environment: Rational Rose, MS-Visio, MS-Excel, Microsoft Project, MS-Access, UAT for reports, MS SQL Server

Confidential

Business Analyst

Worked as a Business Analyst on implementing Contract Management System. Worked extensively with various teams on gathering requirements for the contract management software. It was custom off the shelf software.

Responsibilities:

• Assisted data warehouse data analyst in analyzing existing reports and identifying iteration metrics.
• Developed source-to-target mapping documents by analyzing data content and physical data structures in the legacy and downstream applications. Developed mappings to enable data migration, application integration in the reporting environment.
• Performed gap analysis between legacy systems to work towards total system integration.
• Identified areas of potential business risk and communicated them to the stakeholders.
• Made recommendations for necessary changes to projects deliverables caused by impact of projects going on in other departments.
• Responsible for preparing Software Requirement Specification SRS and documenting them.
• Identified customer requirements, developed functional specifications, conducted walkthrough meetings, and performed unit testing.
• Gathered Business Requirements, interacted with the Users, Designers and Developers, Project Manager and SMEs to get a better understanding of the Business Processes.
• Performed GAP analysis to identify the various existing processes and analyzed the process based on end user requirements.
• Developed phase plans and schedules using agile methodology.
• Conducted JAD sessions with management, vendors, users and other stakeholders for open and pending issues.
• Followed the UML based methods using Rational rose to create use cases, activity diagram, sequence diagram that include functional and non-functional specifications to hand off to development teams.
• Created project documents like BRDs, FSDS, Use cases, Use case scenarios.
• Involved in preparing a simple and detailed User manual for the application, for an intended novice user
• Developed business requirement specification documents from high-level project charter.

Environment: HTML, Agile, MS SQL Server, UML, MS-Project, MS-Office, MS-Visio, Rational Suite, SQL Server

Confidential

Business Analyst

Handled reporting and analysis for sales and marketing team, including trend analysis and presented findings to accounting manager. Distributed all markets with inventory analysis with month-to-month variance, including top equipment sales, accessories, and service plans. Created profit and loss margin reports and maintained sub-ledger mapping for proper downloading into Oracle accounting system.

Responsibilities:

• Built and maintained strategic relationships with business partners, understanding needs and associated IT solutions and requirements to develop and maintain strategic relationship with business partners, while understanding their needs, associated with IT solutions and requirements.
• Derived Functional Requirement Specifications FRS based on User Requirement Specification URS .
• Conducted JAD Sessions with the team and translated Business requirements and explained them in detail and assisted in created Test Cases and in Testing.
• Provided AGILE project management controls, project plans, timeline schedules, facilitate RAD sessions, and review software defects.
• Participated in gathering user requirements, developing functional and non-functional requirements for reports and building reporting framework for report access and distribution.
• Analyze complex business problems and provide expertise in identifying, evaluating and developing solutions that are cost effective, while complementing business processes and consider data quality requirements.
• Designed and developed Use Cases and Activity Diagrams using UML in Visio.
• Created Mapping Documents, Report Mockups and modified existing report mockups as to CMS requirements and finalized for development.
• Performed GAP analysis, SWOT Analysis and Impact Analysis on existing system and performance considerations.
• Conducted data analysis using SQL Excel as part of requirements analysis and to assist data quality teams.
• Conducted Walkthrough with business team as well as development team. Assisted IST team in gaining deep understanding of business requirements.
• Involved in defining the source to target data mappings, business rules, business and data definitions.
• Developed use cases/diagrams, conceptual model, behavior diagrams sequence, collaboration, state chart, Activity , and Wireframes.
• Created wireframes and mockups of reports using basic HTML features.
• Conducted walk-throughs with the designers, developers and stakeholders to ensure buy-in for various reporting templates.
• Defined User Acceptance Test Plan and rollout schedule and prepared User Manual and Release Notes for users.

Environment: HTML, Agile, MS SQL Server, UML, MS-Project, MS-Office, MS-Visio, Rational Suite