SUMMARY:

• Possess broad base knowledge of technology and business both globally and domestically, with experience and in - depth knowledge of operations and technology requirements to support and evolve desktop, storage, network, security, and server platforms. Knowledge includes a track record of project management, designing, optimizing, and operating high volume dynamic technology solutions utilizing world class industry best practices and approaches.
• Professional experience includes extensive years in Program/Project Management, PMO Skills, Business Management, Infrastructure, Network, Firewall, Load Balancers, MPLS, VOIP, Systems, Operations, and Global Data Center build-outs. Security, HIPAA & SOX Compliancy/Audits, FDA applications Food and Beverage, PMbok methodologies, SDLC, Waterfall, Agile, Risk Management, ITIL Processes, Medical claims billing, Medicaid, Medicare, Disaster Recovery, Business Continuity, Architecture and Resiliency including recovery models
• Strong decision-making, leadership, communication, and negotiation skills, which lead to saving millions of dollars in lease restructuring, licensing, and server consolidation.
• Possess various s along with experience in Network, Firewalls, multiple platforms such as, UNIX (AIX/HP UX/Solaris/Linux), I-Series, and Windows servers (all Flavors of Windows OS), Desktops, and Laptops providing a well-rounded breadth of knowledge in technology.
• Background experience includes business areas of Food/Beverage, Manufacturing, Retail, Pharmaceutical, HealthCare, Mortgage, Home Lending, Consumer Credit card, and other banking industries.

TECHNICAL SKILLS:

Technical Experience: HIPAA & SOX Compliancy/Audits, PCI compliance, FDA applications Food and Beverage, PMbok, Agile, Waterfall, SDLC, RUP, PMO, Management, Risk Management, ITIL Processes, Call Manager, Business Manager, Medical claims billing 1500 forms, States Medicaid, Medicare, and Medi-gap in CA, Disaster Recovery, and Business Continuity, Security Products, Architecture and Resiliency including recovery models

Hardware: Cisco, Network, Switches, Routers, Firewalls, F5 Load Balancers, SANS, 3PAR, Mirroring, Clustering, RAID, MPLS, VOIP, Configure security functions and standards, NPAR, VPAR, LPAR, VMware, Cloud, Fiber, Brocade

Administration: Windows 2xxx/NT, HP UNIX, AIX, Red Hat Linux, Solaris, 3PAR, PC base systems, and AS/400 (iSeries)

Database: Oracle functions, SQL 2003/2008/2010, ODBC driver setup and functions, DB2 setup and functions, MS Access Database

Functional: Apache, JBoss, DNS, NFS, DHCP, WINS, AD, VMware, NAS, SAN, FTP, TCP/IP, XCOM, PC Express, and other protocols and interfaces, Virus definition management, Patch management, PTF Management, OS release management, Distribution tape management, AS/400 Operations Navigator functions and tools, SQL and other Query language tools and functions, AS/400 BRMS tape library functions and tools, Tivoli (TSM), VERITAS, Middleware products such as Websphere, Web services, MQ Series, Messaging, web technologies (.NET, Java, XML, Flash, HTML), web development processes and the delivery of solutions with creative and engineering components

Applications: PAC2000, Stamps, IQNavigator Business Process Manager (BPM), JBoss, WAS, HP ALM, ETL, ICMP, Expere, MS Series, Planview, MS Project, SharePoint, Power Point, Excel, MS Project, MS Access, Visio, and NetMeeting/Service Center, esp., PM, IDP, Maps, BMC Remedy, GENTRAN, JDE, Pacific edge, Clarity, Mercury, Aries, Aldea, PeopleSoft, SAP applications, Seibel, Data Warehousing (Financial, HR, Enterprise Master Data) Kofax, various imaging software.

Programming: Korn & Borne Shell and other Unix scripting, Crystal Reporting, Java Scripting, HTML, XML, VB, VBA, VB Scripting, .Net, .ASP, SQL, C/C++, RPG, Cobol, and Various other programming languages.

PROFESSIONAL EXPERIENCE:

Confidential, Des Moines, IA

Project Manager

Responsibilities:

• Release and Deploy coordination management using Agile methodology overseeing various groups of 30 plus people for deploys.
• Interact with senior leadership and major stakeholders to establish strategic plans and objectives
• Consult with business and technology partners to clarify and define project scope and requirements
• Create, maintain & execute project plans, communication plan, project status reporting, and escalates (risk & issues) as necessary to meet timelines
• Coordinates across multiple groups necessary to implement all initiatives and ensures project scope integrity is consistent across all project plans.
• Facilitates technical walkthroughs and provides clarity on requirements to ensure accurate designs.
• Facilitate technical discussions related to data strategies and technical implementation approaches
• Partners with Technical Leads and Systems Analysts on design and development of timelines
• Coordinate and communicate with data distribution partners regarding impacts from current and future CORE releases and deployment projects.
• Assist in future planning of data delivery changes and upgrades
• Conduct formal contingency planning
• PCI Compliance for secure payments and imaging

Confidential, Des Moines, IA

Program/Project Manager IV

Responsibilities:

• All projects are maintained and managed through Planview using Agile methodology
• Manages and coordinate activities necessary to ensure the successful implementation of all project initiatives.
• Coordinates across multiple groups necessary to implement all initiatives and ensures project scope integrity is consistent across all project plans.
• Clearly documents and recognizes the goals and objectives of all application and infrastructure projects while maintaining the necessary synergy for successful implementation of these projects.
• Ensure initial requirements are identified & coordinates hardware installations associated with applications and infrastructure projects.
• Create, maintain & execute project plans, communication plan, project status reporting, and escalates (risk & issues) as needed through Planview and other venues.

Account

Confidential, Memphis TN

Responsibilities:

• Program Manager (PM) designs, plans, and coordinates work teams. Provides technical support to project team members. Handles complex application features and technical designs. Designs and implements the components required for complex application features
• Responsible for handling 30 million dollar budget and managing 35 Project managers, 15 Build coordinators, and 20 System Administrators for this program.
• Provided customer interface for IT organization to manage and coordinate the activities necessary to ensure the successful implementation of ITO initiatives. Coordinates across multiple groups necessary to implement an ITO initiative and ensures migration scope integrity is consistently across the project plan.
• Clearly documents and understands the goals and objectives of the application migration.
• Ensure initial requirements are identified & coordinates physical hardware installation associated with applications
• Create, maintain & execute project plans, communication plan, project status reporting, and escalates (risk & issues) as needed.
• Ensure planned delivery activities are in alignment with long-term technology footprint.
• Provide management and support of MS Project server, SQL server, and SharePoint server for Migration management office.
• Provide all Disaster Recovery, Business Continuity, and decommissioning management as part of this program.
• Provide oversight in creating PCI network for imaging software and Credit card payments.

Account

Confidential, NYC, NY & Livingston, NJ

Responsibilities:

• Develops and maintains the program Work Breakdown structure (“WBS”) and the Master Program Schedule, supported by lower level work stream and project schedules using Agile and Waterfall methodology
• Provides routine and ad hoc reports as necessary describing schedule status
• Identifies key activities, milestones, critical path for program, and individual work stream projects
• Communicates schedule related issues to Program Manager and other Program Managers as appropriate
• Synchronizes Master Program Schedule with individual work stream project schedules and support Risk Management
• Assists AIGGS to maintain a continual oversight of program and project major milestones, quality checkpoints, and interdependencies
• Provided and put in place policies and procedures for Disaster Recovery and Business Continuity.
• Following PCI standards for imaging and payments.

Confidential, Raritan, NJ

Project Manager

Responsibilities:

• Gathering project requirements, define/document solutions, scope, and associated project costs and estimating effort and resources using Agile methodology
• Responsible for assembling project teams, identifying appropriate resource needs, develop and execute project plans, and assign individual team member responsibilities.
• Function as a team builder for all projects managed.
• Coordinate project activity, including meetings/updates, design and execution of test plans, validating systems and processes.
• Partner with other IT organizations to complete projects and documentation.
• Expert in software implementation lifecycle (SDLC/SILC), in corporate industry best practice methodologies.
• The applications included XEN, Citrix, SAP, Web base, Web Portal, Database (SQL/Oracle), EDI, and e-commerce for all of Confidential & Confidential domestically and globally.
• The infrastructure consists of Brocade, VMware, NPAR, VPAR, LPAR, Windows 2xxx, AIX, HP, iSeries, various Network gear, and backup environments.
• Ensure compliance with standards & regulatory requirements including GxP, HIPAA, SOX Compliancy/Audits, Security, and data protection.

Confidential, Little Falls, NJ

Director of Information Technology

Responsibilities:

• Accountability for network, server, end user, and infrastructure architecture, design implementation and support for all business applications for this Pharmaceutical Management Company.
• Manage a team of technology professionals managing and supporting 24X7 all aspects of technical services and end user computing, while working closely with CFO,CEO, and business unit Directors to ensure that both business unit driven projects and IT initiated optimization opportunities are executed effectively and efficiently.
• Savings achieved and realized by lease restructuring, licensing consolidation, server consolidation, and virtualization. This environment included MPLS, 3PAR administration, Brocade switches, Cisco networks, Sonic Firewalls, Datacenter servers, and distributed servers, consisting of various Window servers (NT/ 2000/2003/2008 ) and Red Hat Linux.
• Provide overall strategic vision and planning for network and infrastructure investments needed to accommodate growth and new functionality.
• Effectively manage the design, implementation and support of complex, highly available infrastructure to ensure optimal performance, on-time delivery of features and new products and growth.
• Optimize our investment in infrastructure assets over their lifetime, and establish a program of on-going capacity expansion and refresh. Establish and maintain network and infrastructure standards.
• Ensure alignment of vision and priorities with applications development, operations, and enterprise architecture to achieve desired goals within the context of Confidential IT Long Range Plan and lifecycle management.
• Established and fostered important relationships to assure effective communications and service deliveries for both internal and external endeavors. Handled all budget responsibilities and monitor estimates, as well as, all system and network lifecycle, and vendor management.
• Constructed small 540 square foot Data Center from ground up using such technologies as 3par, Cisco, Brocade switches, fiber connections, Dell, HP to name a few.
• Restructured cell phone contracts while providing realized savings to the company, consolidated servers and licenses providing additional savings, and restructured lease lines with various Telco’s, while eliminating others and redesigning the network to be more efficient, reliable, and reducing costs.
• Created policies for decommissioning of servers to comply with HIPAA/SOX regulations, as well as created necessary Business continuity plans and Disaster recovery plans.
• Partnered with a company to dispose of old equipment and share revenue for any resale of that equipment.

Confidential, Richmond, VA

Sr. Project Manager

Responsibilities:

• Managing, organizing, and created the project plans to migrate all of the Confidential applications running on various servers (Windows/HP/AIX/Solaris, Red Hat Linux, iSeries) from a datacenter in Richmond to two datacenters one in California (primary) and one in Georgia (DR).
• Creation of application interviews and run books while working closely with the PMO group to layout project plans in Clarity and MS project.
• Working closely with internal and external application teams and infrastructure teams to organize and develop the necessary plans for the datacenter consolidation.
• Worked closely with our business partners, both internal and external and resources to provide guidance in the development, implementation, and execution of project plans for this consolidation.
• Formed close relationships with the application, operations, and IT teams to understand the applications functionality, flow, and dependencies to adequately plan the migration appropriately.
• Applications included XEN, Citrix, SAP, Web base, Web Portal, Database (SQL/Oracle), EDI, and e-commerce for all of Confidential domestically and globally.
• Infrastructure consists of VMware, Windows 2xxx, AIX, HP, iSeries, Brocade, various Network gear, and backup environments. The overall strategy for the migration is to use VMware where feasible, consolidate where practical, and to use LPAR iSeries systems.

Confidential, Basking Ridge, NJ

Project Migration Specialist

Responsibilities:

• Managing, organizing, and created the plans to migrate all of the Confidential applications running on various servers (Windows/HP/AIX/Solaris, Red Hat Linux) from datacenters in multiple locations to one located in Lebanon Ohio
• Creation of run books for all of the applications while working closely with internal and external application teams to organize and develop the necessary plans for the migration following HP PMO standards.
• Created MS SharePoint Database worked with SQL and SharePoint Servers and created reporting on matrix and rollout schedule for the migrations.
• Work closely with our business partners, both internal and external, and resources to provide guidance in the development, implementation, and execution of project plans for the migration.
• Work included a close relationship with the application teams to understand the applications functionality, flow, and dependencies to adequately plan the migration appropriately.
• Applications included SAP, Web base, Web Portal, Database (SQL/Oracle), and e-commerce for all of Confidential domestically and globally.
• Overall strategy for the migration was to use Brocade, VMware where feasible, PlateSpin NetIQ technology, consolidate where practical, and to use Branded Zone and/or LPAR for Solaris and AIX systems.
• Managed PCI network for imaging software and Credit card payments

Confidential, Jersey City, NJ

Senior Project Manager

Responsibilities:

• Managing a 20+ million dollar infrastructure project with approximately 130 resources, for the acquisition of the Prime Brokerage business from Confidential into Confidential .
• Worked with internal customers (Fixed Income, Equities, Prime Services, etc.) to understand specific project needs and deadlines.
• Worked closely with the PMO group providing weekly status reporting and updates on the project progressions to senior management.
• Project detailed moving from two Datacenters in Secaucus New Jersey and Charlotte North Carolina into an internal ( Confidential ) datacenter and an external (Co-location) datacenter.
• Worked closely with internal and external resources and business partners to provide guidance in the development, implementation, and execution of project plans for this migration and provide knowledge transfer.
• Work consisted of Telecom circuits, complete Network design and development, Following PCI compliance, Storage (Cisco, 3PAR, SAN, NAS, TSM backups, VERITAS, Netapp), and complete build out of new datacenter at Co-location.
• Managed the entire project from inception to completion allowing this project to complete on time and within budget.
• Past experience with mergers and acquisitions while working for Confidential, Kraft, and EDS was instrumental in providing the leadership and guidance in this endeavor.
• Project was split into various phases. Phase I Datacenter, Phase II Network, storage, server, and Phase III security and penetration testing.
• Possess hands-on experience conducting security assessments, penetration testing, application security reviews, etc. using IDS, TAPS, Foundstone, ArcSite, NetIQ, and others.

Confidential, Pine Brook, NJ

Network & Computing Infrastructure Manager

Responsibilities:

• Accountability for infrastructure architecture, design implementation and support for all business applications. Manage a team of technology professionals consisting of about 25 direct reports, while working closely with senior technology and business management to ensure that both business driven projects and IT initiated optimization opportunities are executed effectively and efficiently.
• Provide overall strategic vision and planning for infrastructure investments needed to accommodate growth and new functionality. Effectively manage the design, implementation and support of complex, highly available infrastructure to ensure optimal performance, on-time delivery of features and new products and growth.
• Optimize our investment in infrastructure assets over their lifetime, and establish a program of on-going capacity expansion and refresh. Establish and maintain infrastructure standards both in the Datacenter and field locations.
• Manage vendor relationships, including our corporate global voice, data, and telecommunications spend.
• Ensure alignment of vision and priorities with applications development, global operations, and enterprise architecture to achieve desired goals within the context of Confidential IT Long Range Plan.
• Established and fostered important relationships to assure effective communications and service deliveries for both internal and external projects.
• Managed all budget responsibilities and monitor estimates, as well as, handled complete system lifecycle and vendor management.
• Manages on-site day-to-day activities to include directing employees and subcontractors on assigned projects, participation in and documentation of all on-site project meetings as well as acting as main contact in negotiation of change orders with all parties.
• Designed network and server infrastructure while consolidating 3 companies into 2 locations in Charlotte, NC and Rock Hill, SC. Instrumental in providing network and server infrastructure designs, necessary resources and budget to the project, while delivering the project on time and within budget. Designed and developed the server environment based on the Confidential standards and consolidating these multiple server environments into the two locations using some virtualization through VMware and SAN environments to provide a best practice approach. Worked with our vendors to deliver circuits, network and server hardware on time to meet project deadlines.
• Developed the portfolio project and budget for voice over IP at all the Confidential locations throughout North America using Cisco and Brocade technology. Project consisted of upgrading the current infrastructure environment in order to have the necessary equipment capable for VOIP, as well as, other infrastructure changes and considerations as needed. Gathering all the necessary information for Voice Over IP (VOIP) infrastructure to schedule all the sites for the rollout including any network redesigns. The completion of this project saved the company millions in excessive long distance, company to company, and 800 number charges.

Confidential, East Hanover, NJ

Operations Systems Manager

Responsibilities:

• Accountability for network and infrastructure architecture, design implementation and support for all business applications. Manage global teams of technology professionals of approximately 120 resources, managing all aspects of technical services, and including portfolio management, as part of the Kraft Global Server Team. Worked closely with senior technology and business management to ensure that both business unit driven projects, and IT initiated optimization opportunities are executed effectively and efficiently. Millions of dollars saved and realized by lease restructuring, licensing consolidation, server consolidation, and virtualization. Reviewed and restructured Vendor contracts as needed to maintain budgetary requirements and provide high level of support.This environment included MPLS, Cisco networks, PCI compliance, Brocade, Firewalls, multiple Datacenter servers, and distributed servers, consisting of AS/400s, HP-UX, IBM AIX, Sun Solaris, 3PAR, Linux, and various Window servers (NT/2000/2003). Provide overall strategic vision and planning for network and infrastructure investments needed to accommodate growth and new functionality. Effectively manage the design, implementation and support of complex, highly available infrastructure to ensure optimal performance, on-time delivery of features and new products and growth.
• Optimize our investment in infrastructure assets over their lifetime, and establish a program of on-going capacity expansion and refresh. Establish and maintain network and infrastructure standards. Ensure alignment of vision and priorities with applications development, global operations, and enterprise architecture to achieve desired goals within the context of Confidential IT Long Range Plan and lifecycle management. Established and fostered important relationships to assure effective communications and service deliveries for both internal and external endeavors. Handled all budget responsibilities and monitor estimates, as well as, all system and network lifecycle, and vendor management. Provided and managed all Disaster Recovery, Business Continuity, Development and
• Performance Management, including all ITIL processes for Change Management, Release Management, Problem Management and Incident Management. Ensure compliance with standards & regulatory requirements including SOX Compliancy/Audits, Security, and data protection. Involved and managed multiple acquisition, mergers and divestures throughout years with Kraft. Manages on-site day-to-day activities to include directing employees and subcontractors on assigned projects, participation in and documentation of all on-site project meetings as well as acting as main contact in negotiation of change orders with all parties.
• Evaluating the economic and operational advantages of engaging a Third Party Service Provider for IT infrastructure services to Kraft globally. Manager for the Global Server Team to Organize and assist in the development of the Request for Proposal (RFP). Working closely with the Core Team and thepotential 3rd party service providers to help strengthen our relationship with the new service provider and to build a better understanding of our environment. Provide guidance and expertise as part of due diligence and reverse due diligence process and received the Kraft Function for efforts.
• Program Manager to handle 25 Million dollar budget, organize, created the development of plans to migrate all of the Kraft servers, AS/400's, UNIX (HP/AIX/Solaris), and Wintel systems located in Rye Brook NY into the Glenview, IL and Wilkes-Barre, PA Datacenters. Provide working relationships with our business partners, internal and external resources to provide guidance in the development of working documents and project plans for the Datacenter migration. Project included over 4,000 servers running all levels of service level agreements and application both critical and non-critical in nature. Project was complex requiring extensive and meticulous requirements gathering in order to reduce risks. Project changed into smaller more manageable sub-projects acting as a program with assigned individual Project Managers all reporting back into one central Program Manager. Overall responsible for Program and one of the sub projects that moved iSeries and UNIX servers. Assisted in the migrations of all the servers from Rye Brook, NY to Wilkes-Barre, PA and Glenview, IL and received the Kraft (ABCD) in recognition and contribution for this project. The bulk of the work was completed in 6 months with the remaining 3 months used for clean up and decommissioning processes.

Senior Programmer Analyst

Confidential

Responsibilities:

• Managed a team of programmers and technology professionals, while working closely with senior technology and business management to ensure that both business unit driven projects, and IT initiated optimization opportunities are executed effectively and efficiently. Manage all phases from development, quality assurance, testing, release, and deployment of our medical management software. Provide overall strategic vision and planning for investments needed to accommodate growth and new functionality. Effectively manage the design, implementation and support of our applications to ensure optimal performance, on-time delivery of features and new products and growth. Review customer request, any customization, and/or new features for validity and application use in our Out Confidential t and Physician billing systems. Forge key deliverables and providing guidance for new and existing business.
• Provide customer interfacing on a regular basis looking for opportunities for new business, reduce costs, and growth. Provided CPT and ICD9 code updates and worked with various carriers for claims submission. Worked with various state Medicaid, Medi-gap, and Medicare regulations and claim changes to provide up to date claims forms.