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Technical Manager Resume

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New York, CitY

SUMMARY

  • A global IT technology leader and strategist with 20+ years of progressive experience in leading complex IT integrations and transformations, grounded in business and economic value. Possess distinct competencies to improve business performance, profitability and cycle time by leveraging technology. Strong capabilities to influence senior management to drive value creation in both Fortune 100 (e.g., Confidential, Confidential, UBS, Ernst and Young, etc.), and entrepreneurial environments. Proven track - record of revitalizing under-performing teams and driving organizational change to foster sound IT organizations and programs.
  • Business expertise in Investment Banking, Finance, ERP, eCommerce, Manufacturing, Logistics and Supply Chain, Clinical, Pharmacovigilance, and Regulatory Affairs.
  • Strategic leadership traits in defining business case justifications, value propositions (ROI and NPV Analysis) success factors, vision and strategy, harnessing stakeholder consensus and collaboration, organizational development, “big picture” thinking, influencing, conflict resolution, and building external leadership networks to foster IT enabled innovation.
  • Flawless planning and execution skills in PMO program governance (Waterfall and Agile), budgeting (CapEx and OpEx), capital appropriations, RFP/RFC product selection, cost controls and budget management, staff leveling, sourcing and contracting, service management, continuous improvement, regulatory compliance and CAPA, and executive management KPI metrics reporting.
  • Tactical excellence Confidential enterprise and system architecture, analysis, design, code development, validation, change management, release management,, and on quality, time and budget delivery.
  • Expertise on emerging technologies like On-line Ad Engines, Oracle - Fusion, SOA and RAC, Cloud, Mobile, and Big Data computing.
  • Sound knowledge and experience on Big Data technologies that include, Hadoop, MapReduce, HBase, Apache - Oozeie, Hive, Pig Latin, Mahout, Flume, Sqoop, Cloudera, Cassandra, CQL, MongoDB v3.0, and PostgreSQL v9.4.4.

TECHNICAL SKILLS:

TECHNOLOGIES: Oracle EBS - eBusiness suite R12 - AP, AR, GL, Order to Cash, OPM (Formula, Recipe, Routing and Validity Rules), and Discrete Manufacturing (BOM and Routing) Oracle Hyperion SAP - AII, PI, MM, PP, SD, WM, ECC, and OER MES/PES - Honeywell POMSnet, PCE, Systech, Ulman, Acctrue, and ACG Manugistics and I2 Peoplesoft SIEBEL FirstDoc QM, RD and Documentum - Webtop 6.0 Tableau, Business Objects, and Cognos Data Modeling, Star Schema, ROLAP and MOLAP TOGAF and Zachman IoT, IoAT Big Data - Hadoop, HDFS, MapReduce, HBase, Apache - Oozeie, Hive, Pig Latin, Mahout, Flume, Sqoop, Cloudera, Hortonworks DataFlow, Cassandra - CQL, MongoDB v3.0, and PostgreSQL v9.4.4 Ad Engines Facebook - LiveRail, Nanigans, Confidential DoubleClick, AdSense, and Twitter - MoPub MQ Series, Tibco, and Tomcat Storage - NetApp NFS, SAN - Fiber Channel (FC), FCoE, iSCSI, NAS - SMB/CIFS, Clustered data on Tap (CDOT), and AWS Cloud - SaaS, IaaS, PaaS Mobile Computing VMWare, DoubleTake & Snap backup Oracle ServiceGuard and DataGuard Oracle Fusion Middleware 11g, Oracle SOA 11.1.1.7 - Weblogic 10.3.6 JDeveloper, ADF, Coherence, JRockit, BPM Oracle RAC 11g LAMP, PHP, Ruby on Rails, and MySQL HTML, XML, JSON, and WSDL BPEL Process Manager 10.1.3.1 Charles River IMS Oracle Sybase, and SQL Server Mac OS X Lion v10.7 Win 2003 and 2008, and Citrix UNIX, Linux C, C++, and C# Java SE, Java J2EE, JMS, JSP, .NET, Java script, JVM, Apache,Nginx, APIs, and CSS Perl and Python Awk and nAwk Fortran, Cobol, Basic, Pascal, SQR, and Oracle - PL/SQL, Forms and Reports Piper, Puppet, and JIRA HP Quality Center MS Project, CA PPM Clarity, MS Visio, MS SharePoint, and MS Office Microsoft Exchange Server.

PROFESSIONAL EXPERIENCE:

Confidential, New York City

Technical Manager

Responsibilities:

  • Manage the SOA Mid-tier upgrade to Oracle SOA 11.1.1.7, WebLogic Server (10.3.6), and BPEL Process Manager 10.1.3.1 on a VMware infrastructure. Leading builds of 6 mid-tier VM environments, migrating BPEL composites, and qualifying through load and performance, functional, and B2B partner testing.
  • Manage the SOA DB Refresh project to revamp architecture, storage, and network for the Oracle DB tier to move to Oracle RAC 11g DB (Real Application Cluster on dual replicated nodes) on CDOT (Clustered onTap) cloud storage, catering to high availability, and growth spikes. Leading builds of 6 environments such as, Sandbox, Dev, UAT, Prod, Prod DR and LNP. Lead full load and performance, functional, and B2B partner testing.
  • Manage a BizApps development team of 10 developers, analysts to get Oracle BPEL composites and Oracle Hyperion migrated to the future state environments. Manage code deployment and release processes thru Piper (Source Code Control System) and Puppet (Code Migration). Spearhead installation qualifications and 800+ user .
  • Lead a project to demonstrate viability thru POC for transforming parts of this system into a Big Data Hadoop, MapReduce, Cloudera framework. Design the Big Data model and data mappings for migrating unstructured data into the target Hadoop MapReduce, Cloudera framework leveraging Hortonworks, Lead the data model design, development, data migrations, validation and production release.

Confidential, New Jersey

IT Director - Serialization Program, Global Logistics and Supply Chain

Responsibilities:Responsibilities:

  • Managed architecture and solution development, conforming to GS1 standards, in close collaboration with functional leads from Confidential ERP, TraceLink, external Logistic Solutions Providers (LSPs), and Contract Manufacturing Organizations (CMOs).
  • Formed the PMO and developed Program Management framework, Project Plans, Change Management, and user and implementation tool kits to enable multiple concurrent deployments. Created and reported quarterly program resource plans by projecting time-phased deployments.
  • Led IT PMO to manage serialization projects which translated to 400+ product-packaging line and 100+ CMO implementations, catered to the US, EU, China and ROW regions thru formal SDLC cycles and IQ, OQ, PQ qualifications using the Agile SCRUM methodology.
  • Directed a team of 10+ project managers and 30+ solution leads, developers, IT infrastructure and QA professionals from the Confidential business & IT groups, IT service partners (PCE, Systech, ACG, Ulmann, VisoTech, Acctrue, etc.) and offshore teams (China and India).
  • Tracked cost and schedule performances, and reported periodic status, KPI metrics (Scope, Time, Cost, Resource, Issues, and Risks) to the executive IT and business leadership and steering committees.
  • Managed master data for plant, product, and warehouse management systems.

Confidential, North Wales, PA

Senior Manager, Manufacturing and Regulated Systems

Responsibilities:

  • Technical ownership, delivery and maintenance of Electronic Content Management (ECM) systems - GxPharma, FirstDoc - Q&M (TevaDoc) and FirstDoc - R&D (Wisdom), LMS - Kaplan EduNeering, supporting around 2000 users, catering electronic content towards manufacturing and ANDA/NDA/BLA submissions.
  • Defined the multi-tiered systems architecture for the FirstDoc Q&M and R&D ECM systems:
  • Web Application Servers - Webtop 6.0 SP1, Apache Tomcat 5.5.25 on Windows 2003 SP2.
  • Rendition Servers - Windows Server 2003 SP 2, Advanced Document Transformation Services 6.0 SP1 with JDK 5.0 Update 12 .NET Framework v2.0, MSMQ, IIS, and ASP.Net,
  • Watermark/Print Service Server - Windows 2003, Tomcat 5.5.25, PDF Fusion 5.3, DFC 6.0.
  • Document Content Server - Content Server 6.0, AIX 5L V5.3 TL6, Oracle 10.2.x, WebLogic.
  • Full Text Index Server - Windows Server 2003 and Documentum Full Text Index Agent 6.0,
  • Load Balanced Citrix v4.5.2 clients.
  • Performance, goal and work management for 8 direct reports comprised of business analysts, developers and system administrators. Led sourcing, mentoring direct hires and T&M contract resources.
  • Collaborated with global ECM leadership and executive teams on business case development, establishing a common vision, strategy, framework, architecture, and delivery roadmaps.
  • Negotiated vendor contracts and reduced licensing and operating fees by 30%. Re-architected the ECM systems towards diligent fit-for-purpose solutions for read-only and full-content needs; improved licensing and maintenance costs by 60%.
  • Developed a severity and complexity centric incident management process (following ITIL and CMMi doctrines), related SLAs that improved resolution response and customer service levels over 50%.
  • Collaborated with IT infrastructure and business teams to design and implement mission critical - Tier-1 disaster recovery solutions (RTO - 4 hours, RPO - 5 mins.) for all system layers, viz., Documentum Content, Web, Rendition, Watermark and Print, Full-Text Index, and Client-Citrix layers.
  • Responsible for portfolio management, ROIs for individual portfolio components, change controls, SOP development, and 2000+ user . Mitigated cross project resource dependencies and reported KPI metrics (Scope, Time, Cost, Resource, Issues, and Risks).
  • Led integrations of Cephalon acquisition with Teva. Created road-maps for time-phased needs.
  • Led a $6M program and work streams of up to 50 people on a Manufacturing Execution System - Honeywell POMSnet on an IBM AIX, App. and Web Servers, IBM WebSphere (Message Queues), Oracle BPEL integrated with Oracle R12 eBusiness suite - ERP, covering 3 manufacturing sites in US and Canada to automate weighing, dispensing and electronic batch records.
  • Developed the Item Master, Formula, Recipe, Validity Rules, and Routing data for 300+ products on MES-POMSnet. Cross-compared, cleansed, and uploaded them to Oracle EBS.
  • Designed and developed the Oracle EBS - MES BPEL/BPM interfaces.
  • Led a team of about 35 people on a $1.3M large scale initiative to design, build, train and deploy a new SQL*LIMS v5.1 system, catering to 7 manufacturing sites and 600 users.
  • Architected and built 10 new SQL*LIMS v5.1 environments in a multi-tiered architecture, viz.,Load balanced Citrix clients, Oracle Application Server (Windows 2003 VMWare Hosts), Business Logic Server (Windows 2003 - VmWare hosts), and DB/Linux Server with a mission-critical/tier-1 Disaster Recovery solution through Data Guard and Double-Take.
  • Managed Capital Appropriations, hardware, licenses and software services procurement. Led sourcing, mentoring direct hires and T&M contract development and validation resources.

Confidential, Summit, New Jersey

IT Program Manager, Mergers and Acquisition

Responsibilities:

  • Collaborated with business unit heads to define organizational alignment strategies, and day 1 readiness. Led implementation of cross network connectivity via MPLS and VPN tunnels, Email - MS-Exch./Lotus Notes connectors, Calendar, Blackberry, Video Conferencing and Security Assessments and Remediation, and migration of 600+ Pharmion staff from Lotus Notes to MS-Exchange.

Confidential, Parsippany, New Jersey

IT Director, eCommerce/Supply Chain

Responsibilities:

  • Formed the PMO and managed Portfolio, Resource, Budget and reported KPI metrics for the entire suite of Confidential ’s projects, Developed project and program plans, tracked progress to plan, tracked and resolved issues and risks. Developed SOPs and led user for 300+ worldwide users.
  • Managed tactical plans with detailed Agile Scrum feature docket and backlogs along with the respective sprints/iterations.
  • Instituted a formal change control process to manage change requests, assess resource, time and cost impacts through a formal change control board (CAB).
  • Reported project cost and schedule variances through the PMI earned value approach using ‘budgeted cost of work scheduled’ (BCWS), ‘budgeted cost of work performed’ (BCWP) and actual costs (AC). Analyzed trends on ‘Budget Confidential Completion’ (BAC) and ‘Estimate to Completion’ (ETC) estimates Confidential the prevailing burn rate and determined adjustments to resource and schedule plans.

Confidential, Weehawken, NJ

IT Program Manager, Global Wealth Management and Investment Banking

Responsibilities:

  • Led definition of deliverables viz., use cases, feature process model, feature docket prioritization, feature backlog management, etc., and provided the necessary process guidelines and toolset.
  • Defined the framework and led user to ensure successful adaptation of the integrated agile methodologies.

Confidential, New Jersey

Development Manager - Equity, Bonds and Derivatives Trading Applications

Responsibilities:

  • Migrated Charles River IMS, ISD and CSD - Fixed Income, Derivatives and Equity Trading Systems to a new data center and architecture. Managed a fit-gap analysis, identifying code and configuration changes, leveraging onshore (Bank of New York, Jersey City) and off shore teams (Cognizant, India), and validating thru System, Performance, and UAT test cycles.
  • Led customizations to NET ASP programs, teaming with interfacing application teams. Led identification of firewall rules, URLs, DNS settings, Webserver, Websphere, Message Queue (MQ) optimal configurations for 4 web servers, 6 Websphere servers, and 2 MQ servers.
  • Reported KPI metrics (Scope, Time, Cost, Resource, Issues, and Risks) to the senior management. Led sourcing, mentoring T&M contract development and validation resources.
  • Developed risk management strategies to cover equity portfolios and Basel II compliance through Derivatives - covered puts and calls, spreads/arbitrages, SWAPS, etc. for high value portfolios.

Confidential, Springfield, New Jersey

Director, PV CAPA Program, Global Pharmacovigilance

Responsibilities:

  • Managed several programs and global teams from Americas, EU/EEA and Far East under the PV CAPA program initiative. Played a lead role on several global audit remediation and process improvement initiatives by instituting Six Sigma DMAIC and CMMi QM methodologies to realize coordinated corrective actions and mainstream process improvements. Managed 5 direct reports and 40 dotted line reports.

Confidential, Bridgewater, New Jersey

Development Manager

Responsibilities:

  • Designed and developed the extraction, transformation and load processes (ETL) for the cyclical data feeds using PL/SQL 2.3, Korn Shell scripts, and Informatica PowerCenter 1.5, Power Mart 4.5.
  • Led a team to design and develop Oracle 8.i, PL/SQ Stored Procedures that reconcile cyclical data pulls into the Information Data Warehouse and data marts.

Confidential, Parsippany, New Jersey

Programmer and Team Leader (ERP)

Responsibilities:

  • Led reengineering efforts on Full and Partial Pallet Picking, Serialization, In-Line Packing, Master Packing, Cycle Counting, Packing Lists - Bulk, and Conveyor Packing, and interfaces to UPS and FEDEX systems for transportation cost rates and shipment confirmations.
  • Designed interfaces for shipping confirmations and EDI Advanced Shipment Notice (ASN) to Order-Fulfillment system and Finished Goods Management System (SAP MM, PP, SD and WM) for Inventory Adjustments, Weekly/Monthly Inventory Positions, and Product Locks for stocked-out Items.

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