PROFESSIONAL SUMMARY

• A highly effective Sr. Business Analyst Project Management Professional
• International Institute of Business Analysis CBAP certification under progress
• Certified Project Management Professional PMP
• Certificate course in Risk Management
• Experience managing Function and People
• Domain expertise in Pharmaceutical, Financial, Media, Web Product development
• Expertise in full cycle software development SDLC process collaborative development methodologies
• Rich experience with Quality, Testing Standards
• Ability to work with ease with all levels of management, clients customers

Areas of expertise include:

• Application development, Re Engineering, Retiring of applications
• IT Consulting, Best Practices and Methodologies Agile, Waterfall, CMMI Level 5
• Risk management, Statutory requirements, Standards, Validation, SOX, SLA's
• Understanding of business including quote - to-cash, enterprise architecture IT needs
• Expert in Business process workflows, Data flow diagrams, Use cases and Modeling
• Translating business requirements into software requirements, leading JAD sessions and writing BRDs

SKILLS SUMMARY

• Expert in all phases of SDLC from Requirements elicitation to acceptance closure of projects
• Business centric UAT, Test Planning and writing Test Scripts
• MS Project, Visio, Office Suite, Enterprise Architect 6.5
• Web related technologies, Portals, .Net, SharePoint, Authorize.net, Java, Open Source tools
• Oracle SQL, Data Warehouse, Documentum, Siebel, SalesForce.com, Content Management, ETL tools
• BA documentation, decomposition, UML, Function point analysis, Conceptual Logical Data modeling

Confidential

PROFESSIONAL EXPERIENCE

Confidential

Business Analyst

Project: Registered Consultant Provider Directory: This project relates to building a directory of Registered Consultants as part of the PMI.org website. It involves extract of current data, transforming and loading ETL process to the data warehouse, input of new data, providing Webtrends tags on attributes for detailed reporting on visitor preferences and various analytics. PMI uses Agile development methodology and Phase gate based processes as a standard.

Responsibilities:

Worked on elicitation and documentation of requirements business rules and management of change to the process based upon the new solution including ETL documentation. Conducted JAD sessions and managed delivery of the solution. Created documentation that included Process flows, User stories, Use Cases, Test plans, Test scripts sample Data and expected Test results for formal acceptance. Ran Test scripts for acceptance testing.

Environment: SQL database, data stores, Web technologies, Webtrends, XML

Confidential

Information Analyst

Responsibilities:

• Worked on the process for data collection, defining of business rules and SLA's for the To-Be system
• Elicited business requirements and business rules through a series of workshops and interviews with stakeholders and using Accenture methodology, created documents for process flow, data flows, business rules and use cases for the functional design document
• Change management including impact analysis was conducted and documented

Environment: Teradata Warehouse, .NET, Share Point, Proprietary applications with varied technologies

Confidential

Business Analyst

Responsibilities:

• Was responsible for all BA work relating to automated content migration for active clinical studies, elicitation, Functional Non Functional documentation, process flows and change management
• Responsibilities included modeling the source and target systems, conceptual and logical modeling for design, ETL processes, data warehouse solution definition and re indexing migration/archival of data
• Created documentation for mapping of attributes from source to target and defined metrics for reports
• Helped with Project deliverables based upon milestones
• Worked with QA for conformance to Pfizer standards on Validated applications and drug safety and undertook various training courses including 21 CFR Part 11

Responsibilities:

My role as Senior Business analyst and mentor involved eliciting requirements, managing stakeholder expectations, creating process data flow diagrams, traceability and use case diagrams and other enterprise process assets. Change control processes were outlined. Assisted the project manager with all software development artifacts, functional and non functional specifications and use of standards for Validation, GMP and FDA requirements.

Environment: Oracle, Ariba, Documentum, Data Warehouse, Content Management Tool, Crystal Reports, Business Objects, Java, XML, MS Access, SQL, Share Point, Enterprise Architect, MS Visio, MS Project, other Enterprise wide applications

Confidential

Managing Consultant

Project: Worked as Project Manager Business Analyst for Artwork Source which was a .Net based development for a portal for creation of Artwork and for Digitization Vector Images creation. This site enabled clients to perform all aspects of E-commerce in a secure environment. A similar site was also developed. A development methodology based on Agile was used.

Responsibilities:

• Elicitation of requirements, mapping of requirements to business needs and creating artifacts for the development teams
• Worked closely with the all stakeholders and led and directed offshore development and test teams
• Coached mentored the delivery team and was responsible for on time and on budget delivery of project milestones

Environment: .Net, MS Project, Authorize.net

Confidential

Business Analyst QA Lead

Confidential owned an application for Healthcare professionals that provided indexed information for all prescription and OTC drugs relating to their use, interactions, etc. This application was also available through their website and on mobile devices. They wanted improvements in quality since the stakeholders were not happy.

Responsibilities:

• Was tasked by the CIO to provide a plan to improve overall quality that would include both their business processes and the IT application
• Mapped the requirements from Business into IT, reviewed all of the processes and workflows including work from offshore, set a quality plan and wrote sample test scripts from use cases for business centric regression testing using the Agile testing methodology
• Delivered a Quality plan that included recommended changes that was very well received

Environment: Oracle 10g, Data Warehouse and Web Technologies, mobile apps

Confidential

Project Manager Business Analyst

Confidential is a portal that provides information availability, skill sets, etc on key personnel, SME's and legal practitioners. It includes dashboards for lawyers, judges, mediators, consultants and experts like Forensic Pathologists.

Responsibilities:

• Elicitation, mapping of business needs, advising on technology, coordination with development team, setting of project milestones and managing stakeholder expectations.
• Project Management. This offshore project was delivered on time and under budget.

Environment: Lamp, Drupal, Open Systems

Confidential

Business Analyst Project Manager

Confidential

Confidential system for media tracking and buying of advertisement slots, needed new functionality and was to be rolled out on an enterprise-wide basis. The scope of the project included migration of the existing database. The new system was to be developed using .Net platform. Business rules were to be extracted from the old system and new functionality was needed. Due to the volume of historical data, feasibility of creating a Data Warehouse was to be done that included a pilot for data mining, data cleansing, data modeling for data staging data mart, indexing and data presentation to business users. Final phase was to involve integration with Documentum, document management system.

Environment: The SOA based technical architecture consisted of the following: Windows Forms, ASP.NET/HTML based User Interface, .NET Framework, C, XML, UML 2.0, SQL Server 2000, Remoting/ Web Services, Windows 2000 Server, Crystal Reports

Confidential

Responsibilities: Managed the business requirements elicitation, analysis documentation. Directed and worked with the developers to build the application. Was responsible for on time delivery and budgets

Environment: MS SharePoint, Visual Studio, .NET, SQL Server, Visio, UML 2.0

Responsibilities: Elicited, analyzed and documented business requirements and created test scenarios for testing of simulated load conditions for heavy web traffic. Directed and managed the offshore delivery team.

Environment: .NET, web technologies, SQL Server, Visio, RUP methodologies, UML

Confidential

Responsibilities: The project involved eliciting the requirements and setting up SLA's for moving portions of the work offshore

Environment: Siebel, SalesForce.com, XML, Java, Oracle, Cisco

Confidential

Responsibilities: Elicitation of requirements, setting of SLA's, negotiating deliverables and managing the program for execution, coordination and was responsible for overall client satisfaction.

Environment: Salesforce.com, MS office, Web based training tools

Confidential

Business Analyst Manager

Confidential is a Mortgage services IT services company located in New Jersey. Its offerings include Mortgage servicing products, IT consulting, Software Development ERP implementation. Novasoft acquired MortgageHub among other companies in the mortgage services business.

Confidential

Responsibilities: Elicited requirements, process flows and business rules for mortgage servicing and mortgage insurance. Negotiated SLA's and coordinated with the management team in the new BPO for processes training and delivery. Was Program manager and team lead for client servicing.

Confidential

Responsibilities: Pre sales work for prospective clients on evaluation, suitability of GTEL for prospective client's use, demonstrations and presentations, proposals, etc. Also helped the sales team with other inputs for closure.