OBJECTIVE:

• To be a part of result driven work environment where I can work on Business process improvements, streamline supply chain process; I will have the opportunity of utilizing my experience and knowledge of analysing business models to meet business objectives, hence ensuring client satisfaction and increased employee productivity.

SUMMARY:

• Worked on several project phases like Requirements gathering, Business Analysis, Requirement Analysis, Process Mapping, Configuration, Customization, Enhancements, User and Documentation.
• Expertise in Project implementation, Version upgrade and Application Support & Maintenance projects in ERP and other Technologies.
• Solid understanding of all phases of Software Development Life Cycle (SDLC) methodology (such as requirement, analysis, design, data modeling, business process modeling, implementation and deployment)
• Comprehensive knowledge of Use case analysis, waterfall and AGILE SDLC methodologies. Extensively used Agile methodology and utilized Software Development Life Cycle (SDLC) to configure and develop process, standards procedures
• Rich knowledge in various functional areas of Sales & Operation Planning, Strategic Network Optimization, Planning & Scheduling and Production Distribution Planning.
• Responsible to Track, Document, Capture, Manage and Communicate the Requirements using Requirement Traceability Matrix (RTM) which helped in controlling numerous artifacts produced by the teams across the deliverables for a project.
• Professional Knowledge in B2B order processing for e - commerce solutions and sound knowledge on EDI order management system in JDE
• Worked with Third party applications interfacing with JD Edwards like Data warehousing, 3PL, and RF Scanning DSI/DCLink, Barcoding label, SOA Middleware etc.
• Knowledge in ETL and OLTP & OLAP process on Reporting Analysis.
• Worked with JDE interfaces OTM- oracle Transport Management, 3PL, Informatica, Data warehousing, DSI/DC link, Creat form, Vertex etc.
• Conducted end user and presented documents in JD Edwards OneWorld Xe/ EnterpriseOne 8.9/8.11/E1 9.0 and JD Edwards Worldsoft 7.3.
• Good exposure on Onsite-Offshore outsourcing model and experience in estimates for projects.
• Addressing critical system issues of applications and customer requirements and ensure smooth implementation/delivery of all technical, functional issues.
• Strong knowledge in Application Change management process, and coordinate with DBA teams for production deployment.
• Worked in various project environments like full cycle Implementations in JDE, Application Support, and documentation for multiple business scenarios across industry verticals that include Manufacturing, Life sciences and Retail business processes.
• Strong customer orientation - Ability to interact with personnel at all levels of the organization to obtain, analyze, and discuss business requirements and technical solutions.
• Strong Ability to develop / groom a team for Projects and work in an onsite-offshore team environment - sharing ideas and working collaboratively
• Strong knowledge on SDLC / ITSM process. Extensive knowledge on Hand over to support process (HOTS) and Project deliverable documents.

TECHNICAL SKILLS:

Tools: & Languages: SQL, UNIX, AS/400, Microsoft Visio, PuTTy, Service now.

PROFESSIONAL EXPERIENCE:

Confidential, Minneapolis

Technical Specialist / Project Manager

Responsibilities:

• Working as Business system analyst on various projects to help Encompass achieve the Ease of doing business with its agents and partners.
• Interacting with Business Partners and Clients to gather business requirements for projects using various requirement gathering processes like JAD, Interviews, Brainstorming and questionnaire.
• Preparing Business Requirement Document (BRD) outlining all the details for the project which can be used by system analysts.
• Documenting and detailing all the requirements in Business requirement document which can be used by various IT teams to develop the proposed application/system.
• Document, analyze, define and manage the user and systems requirements.
• Continuously reviewing the product being developed to ensure it meets the end user/customer's requirement throughout the various phases of SDLC.
• Involve in Application enhancements and information gathering for business requirements and provide suitable technical and functional solution document to the project team.
• Provide suitable solution for critical issues on Oracle JD Edwards EnterpriseOne 8.12, 9.0, 9.2 and Oracle Value Chain Planning applications.
• Involve in problem Management and Providing a detail root-cause analysis for recurrent issues and documentation of the same.
• Responsible for Business reporting requirements using reporting tools BI reports, JDE UBE.
• Manage transition from Solutions Implementation to Application Support and User .
• Proactively suggest changes for improvement in the current business process which includes solution assessment, validation and addressing system performance issues.
• Initiate system analysis, lead the definition of user requirements and assesses impacts. Determine alternate solutions with risk analysis and identify opportunities to use technology to improve availability and advance business initiatives.
• Responsible for application availability and stability of the JDE technical environments CNC, Security & Development deployments and Co ordinating with all the other application, Integration, DBA team and infrastructure teams
• Responsible to coordinate and support the SOX/Audit requirements around the Enterprise applications portfolio. Coordination with PMO and ensure audit compliance with prevailing IT controls.
• Collaborating with senior management and key account manager on client account management
• Work as a Business Systems Analyst to creates an Enterprise changes on Sale order management order types SO, SD/OD, ST/OT, CO and international orders.
• Coordinate with Pricing department and new Pricing configuration related to Advance pricing, p master, Invoice management.
• Worked on Order pricing, Mode of Transport, Shipment process between OTM interface and order management system.
• Dock store scheduling and order cut off time management.
• Coordination with external vendors and Middleware team on EDI inbound order transactions 850, 945 and EDI outbound 810,940, ASN transactions and resolve EDI errors.
• Coordinate with Address Book Master team for new EDI customer setups.
• Worked on JDE 9.0 Pick, Pack, Ship Customer Orders. DC Link configuration, 3PL interface.
• Worked on Integrity issues related to Sales / Distribution / Inventory and EDI process.
• Order posting issues in General ledger and resolve batch issues related to Accounts receivables.
• Coordination with PDM -Master Data team to the resolve the setup issues in Item and Address book records.
• Job Monitoring Cisco Tidal and job scheduling new UBE enhancements.
• Worked as Systems Analysts to develop an integrated software solution which consists of different 3rd party application
• Resolve shipping and picking process in Advance Warehouse system
• Optimize pick, put-away, and replenishment functions.
• Support warehouse module to generate Pick request plan at 200 status and pick request by load.
• Coordinate with 3PL warehouse and distribution centre and resolve daily operational issues.
• Resolves lot picking issues under Manual planner and ensure order flows from pick confirmation 340 status to 399.
• User interaction for picking issues in Manual planner or automatic put away, picking, and replenishment of stock.
• Resolve integrity issues in License Plate and lot availability. Define rules for stock movement, manage license plates. Set up fixed and random locations for efficient stock movement
• Help plant users to build /unbuild the license Plates.
• Simplify order and inventory transactions and improve them by License plate work bench.
• License plate configuration and LP transfer between locations.
• Resolve operational issues in DSI/DC Link during put away and picking process in the warehouse.
• Ship confirmation issues in 3PL system and monitor inbound /out bound EDI 940/945 transaction.
• Coordinate with users printing BOL - Bill of lading and resolve conflicts between sale order and BOL. Packaging, printing Barcode label issues during ship confirmation.
• Used Agile for software development life cycle, documenting and working through systems issues as part of a business analysis team
• Worked with Product Owners, SME’s, Strategy and Architecture manager in enhancing alignment between business processes and Information Technology. Conducted interviews, joint discussions and created Capability Models
• Manage Application enhancements and involve in information gathering on business requirements thereby provide suitable technical and functional solutions to the business to achieve what business users expect.
• Handle high severity incidents carefully comes from Shop floor work order processing, Resolve MES issues in Plant operations without any escalation until work order completion.
• Proactively monitor BOM update process from Formulation system. Coordinate with PDM- Product Data Management department for daily operation issues.
• Resolves issues around work center and Shop floor calendar & Work order completion.
• Developed and implemented BIN Management for plant operations.
• Resolve shop floor issues on DSI /RF scanners, printing Barcoding labels printers.
• Worked on Lot Expiry date in Lot Management
• Service work orders contracts, Plant and Maintenance WO issues, preventive maintenance in 3rd party software like Vizya, CMMS system.
• Help account department to resolve issues on Job costing, Cost roll up and DMAAI Setups.
• Supporting key initiatives around Business-critical applications at Land O’ Lakes Inc.
• Resolve conflicts in Quality Management Test Id’s and updating Quality Test results in daily operation. Integration between helix and JDE system.
• Coordinate with Quality department and resolve issue in lot management, Release the Lot hold for the missing Test result values.
• Resolve issues on Quality compliance and COA of Authenticity.
• Resolve data issues between PLM interface and JDE ERP system. Integration between Product Lifecycle Management) and JDE PDM (Items, BOM, Routers, Quality)
• Resolve EDI interface issues around 3rd Party application data transfers.
• Monitor MRP/MPS jobs and Planning messages proactively
• Monitor the daily recommendation messages from PDP Production planning system to E1 MRP system. Planned order messages, Supply and demand.
• Build the data transfer thru ETL Informatica interface between PDP and E1 system
• Co-ordinating with Business user and Monitoring and resolving issues on MRP messages WO, OT, O2 order types, DRP and Purchase to voucher P2V.
• Planning and scheduling, monitor daily MRP planning jobs and resolve issues in supply & Demand.
• Resolve any issues in inventory Management between item ledger and item locations.
• Coordinate Business PDM / Master data Management team related to item master /Item branch, Item cross setups.
• Ensure smooth communication with the client team on resolving application support issues
• Worked on Integrity issues related to Sales / Distribution / Inventory and EDI process.
• Lot Management issue in Lot Master, Lot expiry dates.
• VMI - in and order fulfilling thru EDI system
• Help plant to complete cycle count process.
• Worked in Purchase Order Management, PO order approval, PO receipt processing until voucher match Accounts payable to vendor.
• Resolve operation issues in Value Chain Planning system.
• Resolve Application interface issues in Advance supply chain planning modules PDP, Demantra, SNO and APCC.
• Configure planning data, planning periods for Production distribution planning model.
• Build and Solve complex supply chain Models in SNO.
• Responsible for PDP solve and SNO Capacity planning for warehouse space optimization
• Set up Supply NODE, ARCs to connect solver models
• Monitor resolve issues on the Optimization Solver jobs in SNO, PDP Demantra applications.
• Coordinate with Sales and Operation Planning team and ensure Solver output meets their supply & demand Planning
• Worked on PDP -Production Distribution Planning Integration with Enterprise system.
• Provide First level support on Demantra Forecast Planning, work center problems.

Tools: and Technology used: JDE E1 9.0, JDE 9.2, 8.12, VCP, PDP, SNO, SQL, Worldsoft 7.3/AS 400

Confidential

Lead Consultant

Responsibilities:

• Knowledge Transition from Confidential BSA about LOL application and prepared System overview document.
• Preparation of Project Documentation, such as Test Scripts, Standard Operating Documents. Identify various reporting needs and design a reporting architecture. Analysis of custom reports required consisting of functional design and Testing of reports.
• Prepare HOTS document and Application support overview documents in the area of Sales and Distribution and Manufacturing.
• Resolved incidents and within the time frame. Acquired knowledge on service management and maintain solution approach information in KEDB (Knowledge data base)
• Assuring complete documentation complying quality norms.
• Manage transition from Solutions Implementation to Application Support.

Tools: and Technology used: JDE E1 9.0, JDE A7.3, AS400, VCP,PDP,SNO,SQL

Confidential

Lead Consultant - Offshore

Responsibilities:

• Requirement gathering and Business analysis for application change requirements and configure the Business process in to JD Edwards ERP system.
• Identified and establish scope and parameters of requirements analysis in order to define impact, outcome criteria, and measure-taking actions through As - Is and To Be analysis, Gap Analysis and JAD sessions with Business. Created Business Map tool to provide ACORD values to carrier specific mapping.
• Manage Application developments thereby provide technical and functional solutions to the business to successfully achieve what client expects.
• Review and analyze Business Impacts and technical impacts for Application change requirements in JDE.
• Requirement gathering and review “Solution change requests” for all the enhancements and approve functional specs and High level design document.
• Resolve Process related issues and functional issues in JDE manufacturing and sales & distribution module and resolve High severity incidents with perseverance within the defined period consistently.
• Categorize the change requirements as per Business priority and execute those developments in a proper release management schedule.
• Handled stressful situations during High severity incidents with perseverance and resolve the issues consistently as per SLA.

Tools: and Technology used: JD Edwards Enterpriseone 8.11, WMS, SQL, BI

Confidential

Senior Consultant

Responsibilities:

• Preparation of Functional overview documents for supply network business area of Sales and Operation planning (S&OP)
• Design SNO product mix model for Milk supply optimization
• Performed Business requirement study and Prepared high-level design document for the proposed SNO architecture.
• Involved Business Analysis on Automating data upload process and prepared functional specs for SNO upgrade project.
• Automation: Direct cost benefit to the business by Automating Demand upload data upload process resulted elimination of application support 50% directly.
• Conducted user in HR Apex Forms for the business users, prepared Test cases, and Test scripts before go live of new SNO version 8.11.
• Review and approve Technical impacts on the version upgrade with SAP APO,SNP.
• Build and solve product Mix models in SNO and avail Product Demand forecasting for Business processing.

Tools: and Technology used: Project upgrade to SNO version 8.11 from 7.2, SAP APO

Confidential

Senior Consultant - Onsite

Responsibilities:

• Resolve Application support issues on the SNO Product mix model.
• Simulate business situations in the Test environment and identify suitable solutions.
• Product cost data, Product Demand data upload in to SNO master data and solve the model
• Build and solve model with updated demand data.
• Set up planning period and Bucketed months.
• Setup Planning levels and product coding
• SNO master data management: Resolve issues in SNO Master Data.
• Change requirements in the existing model like Adding commodity, new plant…
• BOM updates and ensure by products are captured in SNO solver
• Resolve issues on SNO report outputs in Discoverer. SNO output thru OLAP process. (ep to dw)
• System maintenance on .sym files and ensures adequate disk space to build model to meet business requirements

Tools: and Technology used: Strategic Network Optimizations -SNO (strategic planning) version 7.2

Confidential

Senior Consultant - Offshore /Onsite

Responsibilities:

• Review and analyze the Business Impacts and technical impacts for all Application change requirements.
• Requirement gathering and review solution change requests for all the enhancements and approve functional specs and high-level design document.
• Conduct Business analysis for the new change requirements and map business process in JD Edwards.
• Handled situations during High severity incidents with perseverance and resolve them within the defined SLA period.
• Developed Functional design document for implementing changes in to sales orders getting updated from 3rd party systems through EDI process to populate F47* tables for the part of B2B upgrade project.
• Developed Cut off time functionality to serve customer orders with respect to distribution workday calendar that benefited huge cost saving and time saving for the client.
• Developed functionality in inventory commitments across the branch plants by using p master set up which direct cost benefit in logistics for the client.
• Implemented EDI process by using Middleware in place of JDE interface and third party application, which eliminated third party application for custom clearance for Export orders.
• Developed Advance Shipping Notice (ASN) functionality for the customer orders by using EDI system to update delivery lead-time in advance to their customer, which was much appreciated by client, and their customers.
• Categorize the change requirements as per Business priority and execute those developments in accordance to release management schedule.

Tools: and Technology used: JD Edwards One world XE ERP 8 Windows 7, SQL2008

Confidential

ERP Specialist - Offshore

Responsibilities:

• Gather Business requirements and mapping in JDE.
• Understanding client’s requirement. Design of specifications in consultation with the Technical team
• Interacting with client directly and resolve their application related business requirements as per the SLA.
• Plan the Resources requirements in advance and engage them effectively by looking at project cost benefits
• Work on Demands and incidents project team requirements.
• Regular Review meetings with Business and Engagement managers for requirement gathering.
• Trouble shooting on JDE Distribution issues on day-to-day functions.
• Analyzing the client issues and solving the same on Priority.
• Establish Application security and Action security to the users based on the client requirements.
• Resolve Batch application errors at the time of finance month end process.
• Correct inventory accounting integrity issues thru SQL updates based on business requirements.

Tools: and Technology used: JD Edwards one world XE, Windows 7, SQL2008

Confidential

ERP Specialist - Offshore

Responsibilities:

• Understanding client’s requirement. Design of specifications in consultation with the Technical team
• Preparing functional specification document for report development/enhancement needs.
• Involved in the customization on Interactive Invoice application and batch application programs to the customized Invoice setup.
• Creating various customer groups/ item groups in Advance pricing function to match with IMRP and different TAX structure.
• Involved in working with interactive invoice tables from the Standard JD Edwards Tables

Tools: and Technology used: JD Edwards world soft A7.2, AS/400.

Confidential

Responsibilities:

• Distribution in-charge for customer orders and manages Warehouse operations.
• Responsible for implementing company marketing strategies to achieve the sales target
• Providing Support and Establishing Systematic ERP oriented Functions on day-to-day operations.
• Provided complete support and business process improvements.
• Co-ordinate with the marketing department to get the sales promotions/ Targets etc.,
• Handled & Monitored Inventory Management about 500 SKU in JD Edwards ERP system .
• Monitoring stock level/ Inventory level all the Regional warehouses, which are situated in various regions.
• Stock Management to the entire Branch warehouses against the sales promotions.
• Sale order setup for Commitments and Back order processing in JDE.
• Determination of Stock Transfer Different regions, BP functions in JDE system.
• Transfer orders, Kit order processing.
• Item Cross- & Inventory Adjustments in JDE Sale Order Management setup in different promotions.
• Physical Cycle count process functions for inventory. Kit order processing. BOM assembly in JDE and KIT item
• Inventory adjustments, Location transfer, Assembly, Disassembly, and ERROR Adjustments in inventory Management.
• Procurement module Configuration for Quote order, Receipt routing of Purchase order cycle.
• Configuration of report output determination of invoice, pick and pack list etc. Knowledge of data uploads and downloads from the AS /400 servers.
• Performed business Analysis and preparation of Business scope work in various Functions with the ERP group Project Managers from the organization side.
• Preparation of pilot Documents like Project Scope study Details and Project strategy workshop reviews.
• Organized Business Requirements for the new business ERP Environment
• Providing Test plan / materials supports for the customer (user).
• Performed in integration testing and assisted for full process development in Go Live stage

Tools: and Technology used: JD Edwards World soft version A7.3, AS/400

Confidential

Officer - Supply chain Management

Responsibilities:

• Responsible for the Procurement activities of Raw materials and Consumables required for the manufacturing process.
• Determination of the minimum stock holdings to avoid stock out situations and inventory holding norms.
• Ensuring Just in Time supplies for all incoming materials.
• Monitoring the reorder Level and maintaining the KANBAN stock for tools and consumables according to the daily production outflow.
• Ensure careful Planning of materials to avoid over stocking
• Identifying vendors as per the defined policies with due consideration being given to Cost, Quality, lead time etc.,
• Negotiating with vendors and obtain the best quality products at the best price on particular lead time
• Processing offers, placing purchase orders and carrying out other relevant documentation’s pertaining to purchase activities
• Independent handling of all correspondence with supplier regarding purchase and subcontract activities
• Negotiate for best payment terms with suppliers and also working out the logistics so as to reduce the freight cost
• Familiar with import and custom procedures with regard to clearance of goods.
• Interacting with Quality Controller and stores departments to ensure the goods are inward and properly accounted for it.
• Generating Bill of Material (BOM) in co-ordination with technical cell for the future production.
• Release of stock availability status, appraising the developments of the department on weekly basis.