PROFILE:

• 15 years of total IT project experience as Business Analyst, IT Analyst / Systems Analyst and DBA.
• 12 years experience as a Sr. Business Analyst / Business Systems Analyst in business analysis, system analysis, business process management, process reengineering/process designing, process improvement, risk analysis / management, data analysis/ data governance, QA analysis/Testing, project co ordination/ management.
• Proven track record in Government, TAX including Fortune 50 companies and big 4 consulting experience / Retail Financial Services/ Primary and Secondary Mortgage Markets, Investment Banking/Capital Markets, Education / Publishing Industry, Accounting, Insurance, Healthcare and other industries.
• Very proficient with UML modeling, object oriented modeling, process modeling, data modeling.
• Experienced in interfacing between various business users and IT stakeholders.
• Skilled in eliciting user demands and translating them to functional and non-functional requirements.
• Hands-On experience with all stages of SDLC s ranging from traditional e.g. Waterfall to Agile Extreme Programming, SCRUM to Rational Unified process RUP or customized SDLC.
• Extensive experience with application development, web based solutions development, e-commerce, relational databases, data warehouses, ERP, ECM, CRM, SAAS systems, contingency plans, reports,.
• Extensive experience with SOA and wide range of COTS applications and their customizations/MOTS e.g. PeopleSoft Financials, Documentum, SharePoint/MOSS, Filenet, DRI, ACAPS, MSP/Lending Portal, OTN Financial Brokerage Services, TFS, Different Data Warehouses e.g. Teradata, Oracle , BI tools, Reporting tools, IBM/Rational Tool suites, Verity, Factiva, Oracle, Microsoft Tools and many more
• Proficient in QA analysis, automated / manual testing and using various tracking tools.
• Well versed with Six Sigma DMAIC/DMADV methodologies, CMMI principles and Sarbanes Oxley SOX compliance.
• Proficient in technical writing, documentation, presentation and delivery.
• Experienced in vendor management, training users / peers, building consensus.
• Excellent communication, project management, customer management and interpersonal skills.

IT COMPETENCIES:

EDUCATION:

Master of Science in Computer Science, USA

Bachelor of Engineering in Computer Science Engineering, India

WORK EXPERIENCE:

Confidential

Lead Business Analyst

Roles and responsibilities:

• Lead Business Analyst/ liaison between Office of the Chief Technology Officer OCTO / IT and business/15 different DC agencies who served as the stakeholders of the Affordable Housing Data project.
• Leading a team of 7 Business Analysts on a day to day basis, distribution and supervision of work.
• Gathering relevant process information from 15 DC agencies and creating AS-IS business process flows as well as supervising team members on creating process flows total 107 process flows .
• Creating SIPOC Six Sigma, DMAIC tables, Decomposition Tables for the business process flows.
• Generating RFI document for the bidding process by the vendors.
• Data analysis and creating data dictionary for each agency.
• Process gap analysis, IT gap Analysis, data gap analysis for each agency and documenting the findings.
• Conducting Focus Group sessions, reviewing artifacts process flows, decomposition tables, SIPOC, data dictionaries, gap documents with the focus group and documenting suggestions/ideas for improvements.
• Creating TO-BE process flows per Focus Group suggestion for each agency.
• Gathering and documenting business requirements for Affordable Housing Data project.
• Use case analysis of Web Portal, EDW and associated transactional systems, interfaces.
• Eliciting/documenting functional, technical and data requirements for the evolving Web Portal and Enterprise Data Warehouse EDW and ETL process.
• Creating Business and IT concept of operation CONOP documents for the evolving system.
• Documenting software quality assurance plan/procedures for the project and reviewing with stakeholders.
• Creating information assurance and trust model for the evolving system and reviewing with stakeholders.
• Creating Statement of Work SOW for the project/different releases.
• Writing user acceptance test UAT scripts based on the requirements and reviewing with stakeholders.
• Status reporting to executive management on project activities, deliverables and work assignments.
• Training and knowledge transfer of business analysis/systems analysis concepts to the team.

Environment: MS Visio, MS Project, MS Office, HP Application Lifecycle Management 11.0 ALM , .Net, C , SSIS, SSRS, Oracle, SQL Server, Informatica, SharePoint, Documentum, UAT, Six Sigma,TQM.

Confidential

Lead Business Analyst

Roles and responsibilities:

• Lead Business Analyst/ liaison between EY IT/technology teams and business domains for about 2.5 years.
• Leading business analysis, systems analysis in agile environment SCRUM , project tracking and reporting for partnership tax projects and maintenance releases.
• Creating and maintaining Business Process Flows As-Is, To-Be , System Flows/activity diagrams.
• Finalizing/managing project scope and creating/maintaining SIPOC tables while in DMAIC.
• Pareto Analysis, Root Cause Analysis, Analysis of Variance, CTQ tree and histogram creation per Six Sigma principles.
• Eliciting, analyzing, documenting business needs, detailed functional and non-functional requirements after closely working with stakeholders for Partnership Tax Allocation System and internal and external interfaces K-1 suite, Thomson Reuters GoSystems, Fund Allocation Reporting Systems, Partner Forms, EY Compliance Systems etc .
• Use case analysis, use case modeling using MS Visio and use case documentation.
• Creating and maintaining Requirement Traceability Matrix RTM , Use Case Catalog.
• Prototyping/ maintaining functional UI screens using AxurePro 6.5.
• Specifying UI requirements and generating Software Requirement Specifications SRS document.
• Performing gap analysis, IT risk analysis, operational and regulatory risks analysis, producing reports.
• Data analysis, documenting data requirements/field level requirements and maintaining data dictionary.
• Maintaining requirements/business rules for Enterprise Data Warehouse, Business Intelligence Tools.
• Verification of test plan, test scripts against requirements and providing feedback/suggestions to QA teams.
• Writing performance test cases/click paths for the system and verifying them with business and QA teams.
• Performing smoke testing, user acceptance testing UAT and providing recommendations.
• Onshore and offshore project coordination between business, project management, analysts, development team, test team and vendors on a daily/need basis.
• Knowledge transfer and training of partnership tax domain and PTS system to new team members.
• Providing training of business analysis best practices to new team members.

Environment: DOORS, MS Visio, AxurePro 6.5, MS Project, HP Application Lifecycle Management 11.0 ALM , .Net, C , SSIS, SSRS, SQL Server, SharePoint, PeopleSoft Financials, PeopleSoft HRMS, Teradata, MDM, Documentum, UAT.

Confidential

Lead Business Systems Analyst / IT Analyst

Roles and responsibilities:

• Acting as a liaison between IT/technology and business divisions Capital Markets, HCD-Mortgage, Single Family, Multifamily, Corporate, Others in Agile SCRUM environment.
• Business analysis, systems analysis, data analysis, project tracking for projects on Fannie Mae's web based counterparty risk management system RiskNet and Risk Operations office.
• Analyzing, documenting and managing business needs, functional and non-functional requirements for Mortgage and other counterparty risk management system, for internal and external interfaces.
• Business case analysis, use case analysis for various modules like Exposures, Ratings, Limits, Financials, Collateral, admin and reporting modules etc of RiskNetFM reengineering and production.
• Translating business requirements into technical system specifications and data specifications.
• Performing gap analysis, IT risks analysis, operational and regulatory risks analysis, producing reports and disaster recovery plans.
• Process reengineering: Creating / Updating AS-IS/TO-BE Business Process Models, Workflows.
• Creating / updating Functional and UI Design Documents/wireframes and obtaining sign off.
• Maintaining requirements for Enterprise Data Warehouse EDW and Business Intelligence BI Tools.
• Creating and updating interface control document for different project releases.
• Creating/managing User Acceptance Test UAT scripts and conducting UAT.
• Creating and maintaining Requirement Traceability Matrix RTM , tracking relationships between Requirements, Use Cases, Test Cases.
• Executing test scripts /QA analysis and tracking defects in HP Quality Center.
• Onshore and offshore coordination between business, project management, analysts, development team, test team and vendors. Providing clarifications, details and support on a daily/need basis.
• Production support for evolved projects and enhancements.

Environment: Rational RequisitePro, MS Project, MS Visio, Java/AJAX, GWT, Oracle, Business Objects, Quality Center, Dataflux, iCART, COTS, MOTS, Hyperion, HP Quality Center, Six Sigma DMAIC/DMADV , SharePoint.

Confidential

Sr. Business Systems Analyst/Project Coordinator

Roles and responsibilities:

• Acting as a liaison in Agile SCRUM environment between groups of Rewards IT and other business units like Credit Cards, Banking, Non-Card business units, IT Risk Office, External Vendors, Customer Care/Call Center Operations, Merger and Acquisitions.
• Working with IT staff and business units to develop business cases for major infrastructure purchases.
• Eliciting, analyzing and documenting business needs, business and systems requirements, data requirements for Web Portals, E-commerce Systems, Rewards Systems, Business Intelligence OBIEE , Enterprise Data Warehouse, Call Center Support in Agile SCRUM environment.
• Performing gap analysis, IT risks analysis, operational and regulatory risks analysis, producing reports and disaster recovery plans.
• Creating / Updating AS-IS/TO-BE Business Process Models, System Workflows.
• Updating Requirements/Rules for Enterprise Data Warehouse and Business Intelligence Tools.
• Develop and manage relationships with technology infrastructure vendors / contractors in order to effectively purchase, maintain, and implement appropriate infrastructure tools.
• Researching Issues, Querying EDW, data analysis, data governance and confirming quality.
• Creating/maintaining User Acceptance Test UAT scripts and conducting the UAT initiative.
• Executing system test scripts/QA analysis/ testing and tracking defects in Quality Center.
• Performance tracking, enterprise reporting, invoice validation, technical documentation.
• Production support for evolved projects and enhancements.

Environment: SCRUM, DOORS, Rational Rose, Clarity, MS Project, Risk Resolve, OBIEE, Oracle, MDM, Java/J2EE, VRU/VoIP, Siebel CRM, Quality Center, WinRunner, LoadRunner, Basel II , XML, Visio, IBM Websphere Commerce, Clarity, Hyperion, SAAS,

Lead Business Analyst

Roles and responsibilities:

• Acting as a liaison in Agile environment SCRUM between SSG Technology groups project management, analysis, interaction design, development, QA etc , Editorial groups, CMS and RMS groups at McGraw-Hill.
• Participating in project planning, estimation, release scoping, tracking status and deliverables, documentation management for monthly and quarterly releases.
• Coordinating daily status review meetings, documenting and circulating status tracking sheets and minutes.
• Eliciting, analyzing and documenting business needs, business and systems requirements for Online Portal, ECM/Content Management, E Commerce, COTS, MOTS, Customer Care systems CRM .
• Performing gap analysis, IT risks analysis, change request management and producing reports and contingency plans. Acquiring consensus from different stakeholders.
• Use Case analysis and Use Case modeling using MS Visio, Case Complete and MS Office.
• Usability analysis, creating/updating UI wireframes/prototypes and UI specification documents.
• Data Analysis, gathering data modeling requirements and creating class diagrams, data flow diagrams.
• Obtaining approval/ sign off on Functional Design Documents FDDs from various stakeholders.
• Collecting business rules, data requirements, template designing included using SQL queries for ConnectED and RMS reports and requirements for batch processing systems.
• Writing UAT test scripts, system test cases from requirements, use cases, business rules,UI specifications.
• Executing test scripts SQL queries /functional testing.
• Maintaining and formatting test scripts in Quality Center 9.2.

Environment: Rational Requisite Pro, UML, SnagIT, IRise, Casewise, MS Project, Quality Center 9.2, QTP, WinRunner, LoadRunner, ATG E-Commerce Suite, Oracle10g, OBIEE, SAS for K-12, PeopleSoft Financials, Dataflux, Java/J2EE, JavaPOS, Delphi IDE, MS SharePoint, Six Sigma DMAIC/DMADV , Microsoft CRM 4.0.

Confidential

Sr. Business Architect / Business Process Modeler

Roles and responsibilities:

• Eliciting, documenting / detailing functional, non functional/ supplemental requirements, business rules/web intelligence rules from users, existing systems for the evolving applications.
• Eliciting Business Rules for maintaining Home Loans, Fixed Income Products/ Debt Securities, Financial Brokerage systems, Ecommerce Systems.
• Assessment of Operational risks with ISO 4 step model, credit risks, market risks, IT risks and preparing risk level matrix and contingency plans/disaster recovery plans/business continuity plans. .
• Business Process Reengineering, creating/updating Business Process Models AS-IS and TO-BE using IBM Workbench, IBM BPM WebSphere following Six Sigma DMAIC/DMADV principles.
• Identifying external, internal Interfaces, data exchange points, ECM, CRM and EDW requirements.
• Creating/Updating Use Cases, activity diagrams, class diagrams, data Models/ data flow diagrams.
• Eliciting requirements for relational databases, batch processing systems and various reports.
• Usability analysis/ Prototyping/ UI designing using iRise, Photoshop, SnagIT. Obtaining UI sign-offs.
• Writing User Acceptance Test Cases from requirements and managing them in Mercury Quality Center.
• Performing system testing PL/SQL queries , UAT, regression testing, load testing, stress testing.

Environment: Rational Requisite Pro, Rational Rose, IBM Workbench, IBM Websphere Commerce 6.0, BEA Weblogic, Rational Data Architect, Basel II, iRise, SnagIT, SharePoint/MOSS, C ,/.NET, Siebel CRM, OBIEE, Oracle 10g release 2, Dataflux, MDM, PeopleSoft Financials, DHTML, XML, SAS, COTS, MOTS, Crystal Reports, MS Project, Quality Center, LoadRunner, WinRunner SAAS, ClearQuest, Six Sigma DMAIC/DMADV .

Confidential

Business Analyst / Project Coordinator

Environment: Agile SCRUM , Enterprise Architect Corporate Edition, MS Visio, MS Office, Business Objects, Team Foundation Server TFS , SharePoint/MOSS, C ,/.NET, Oracle, Teradata, MDM, PeopleSoft Financials, SQL Server, XML, Delphi IDE, Captiva, iRise, Mainframe / TSO / COBOL, BEA Weblogic, Crystal Reports, COTS, MOTS, UAT, Quality Center, Microsoft CRM, MS Project, Six Sigma DMAIC/DMADV .

Business Systems Analyst / Business Architect

Project Web Based : 1. Knowledge Gateway Search, 2. Federated Search Pilot, 3. Accounting and Auditing Search, 4. KCurve2 Web Portal Search for US, UK and other Global firms , 5. Enterprise Content Management ECM system, 6. People Search /Expertise, 7 SEP-IRA / TAX application, 8. Mortgage/Real-Estate, 9. Knowledge Vista.

Environment: Rational Rose, Rational Requisite Pro, UML, Casewise, IRise, MS Office, MS SharePoint, MS Project, Mercury Test Director 8.0 SP2 / Quality Center, Microsoft VSS 6.0, Oracle, PL/SQL, MicroStrategy, Java, Informatica, Documentum, PeopleSoft Financials, COTS, MOTS, Cognos, UAT, LoadRunner, WinRunner.