Business Analyst Resume Profile
NY
SUMMARY:
Highly experienced and seasoned Project Manager/Business Analyst with over 12 years experience with big 4 consulting and financial services companies. Strong verbal, listening and written skills. Managed and led a team to gather requirements, design, develop and deliver custom solutions ranging in budget from 0.5M to 40M. Comfortable in interacting with all levels of organization and people. Able to negotiate and solve problem quickly, accurately and efficiently. Adept at multitasking to achieve individual and team goals with minimum supervision. A team player who is attentive to detail and produces quality results. A quick learner with a desire for continuous personal growth.
PROFESSIONAL EXPERIENCE:
Confidential
Business Analyst
- Lead a team to gather requirements, covert and migrate data of 5000 users from legacy source systems into the CRM tool in phases with each phase ranging from 8 to 10 weeks Successfully on-boarded 2000 users till-date.
- Responsible for coordinating and overseeing user acceptance testing of converted data, project migration and implementation.
- Collaborate with development team to translate customer requirements into technical specifications Work with QA support team to resolve issues and risks.
- Act as a liaison between client and development teams by planning, conducting, and directing the analysis of the most complex, strategic, corporate-wide business data problems
- Provide technical expertise in identifying, evaluating, and developing systems and procedures that are cost effective and meet business requirements.
- Manage end-to-end data conversion and migration project milestones and deliverables Participate and provide updates in executive level project management meetings.
- Responsible for interviewing and recruiting technical skilled consultants.
- Designed and developed data conversion and migration metrics that provide data for process improvement opportunities.
- Strategized pre and post go-live implementation activities and schedules Responsible for ensuring all the teams are on-board for the go-live activities.
- Recognized as an expert and point person for all data conversion and migration related activities.
- Participate in change control meeting to assess impact to project timelines and deliverables provide approval before the change controls are implemented.
- Coordinate with business, product and cross-platform partners to escalate issues identified during mock conversions Ensure all issues are mitigated and resolved to satisfaction before the final production conversion activities.
- Worked under minimal supervision, with general guidance from Project Managers Worked independently as well as contributed to a positive team environment.
Confidential
- Participated in design, development and implementation of large/complex enterprise wide application Applied technical knowledge in determining end-to-end design requirements.
- Worked closely with business partners to determine business requirements and develop functional designs based on the analysis of line of business needs, objectives and existing systems infrastructure facilitated workshops such as JAD, BVT, and DRP sessions.
- Worked with the lines of business technical, business, management, executive, etc. and Project Team to interpret the requirements into a High Level Technical Design.
- Utilized Six Sigma's DMAIC processes throughout the software development lifecycle.
- Analyzed existing system integration and designed and developed functional specification for upstream and downstream applications reporting, financial tools, etc. dependent on the sales portal post go-live coordinated with external application stakeholders to ensure smooth transition.
- Created and defined a data migration process model detailing every step of the migration process including mapping documents between the legacy systems and the new system data dictionaries and data cross-walking.
- Coordinated with developers and testers to ensure requirements and functional designs are translated accurately into working technical designs and that test plans/scripts serve customer needs participated in test script creation as well as testing activities.
- Actively participated in BAAT, SIT and UAT phase of system testing.
- Participated in change control meetings to verify change requests are approved appropriately.
- Communicated with business users to understand and resolve system problems and define enhancement requirements communicated problem resolution and enhancement requests with the development team.
- Ensured all deliverables support and conform to business needs and specifications.
- Worked under minimal supervision, with general guidance from Project Managers Worked independently as well as contributed to a positive team environment.
- Managed concurrent activities and effectively communicated with people from various lines of business using negotiation and diplomacy.
- Participated in go-live support Provided 24X7 support before transitioning the system to Business As Usual BAU group.
Deloitte August 2005 FebConfidentialruary 2010
Program Lead
- Led a team of 5 in data migration of legacy systems of 46 counties to the new system.
- Responsibilities included defining, developing and managing project milestones and deliverables using project management tools.
- Conducted JAD sessions with the end users to understand functional requirements.
- Established data conversion standards in agreement with the stakeholders.
- Created and defined a data migration process model detailing every step of the migration process including mapping documents between the legacy systems and the new system data dictionaries and data cross-walking.
- Managed process change initiatives that impacted data in the target system.
- Handled end-to-end defect management process including performance tuning at every project phase.
- Conducted team meetings to review project status, delegated tasks and escalated client related issues reported project status updates to the stakeholders every week.
- Conducted regular meetings with the PMO and the client to give status update on the project.
- Defined and managed go-live expectations with minimum system downtime.
Confidential
Management System
- Led a technical team to implement and analyze existing legacy systems, data conversion and migration, information technology strategies and business process redesign.
- Responsibilities included defining project milestones and deliverables, establishing state standards, configuration management, implementing the data conversion methodology, executing end-to-end deployment life cycle of the project and managing client expectations.
- Generated one-to-one mapping document between the legacy fields and the target fields developed data dictionary, table and column level rules and translation tables to convert data.
- Performed financial reconciliation between legacy system and the converted data generated informative and well-organized reports and presented it to the county administrators.
- Received accolades from chief justice of SC for identifying undisbursed monies of about 500,000.
SKILLS:
- Tools: Toad Oracle 10 , HP Quality Center Requirements management and defect tracking tool , Open Text Discovery Documents repository , Telelogic IBM DOORS Requirements Management System , Atlassian JIRA Bug and Issue Tracker , MS Visio, MS SharePoint, MS Project, MS Word, MS Excel and MS PowerPoint and Six Sigma methodologies
- Languages: C , Java, VB.NET, VB 6.0, VBA, ASP.NET, ASP and HTML
- Databases: MS Access, MS SQL 2005 and MS SQL 2008 Oracle 10
