SUMMARY

• PMP certified professional with over 14 years' of experience with product management, business analysis and design with emphasis on web and mobile platforms, consumer, and developer software.
• Proven ability to identify successful new product opportunities, reinvigorate and grow existing product lines, set long-term strategy consistent with brand promise, and champion the product internally and externally.
• Provide direction to Engineering Business teams in resolving complex issues with fresh ideas.
• Possess end-to-end hands-on experience in all phases of SDLC including expertise in defining and improving existing business processes, articulating requirements and delivering solutions.
• Recognized by peers, management and business, as a top performer, going above and beyond the call of duty, driven by new challenges and desire to be successful in all endeavors.
• Masters in Computer Application with strong technical skills combined with business acumen

PROFESSIONAL EXPERIENCE

Confidential

Sr. Business Systems Analyst Product Manager Consultant

• Own the user experience, look and feel of the Messaging Anywhere web portal.
• Revamp product dashboard, reporting and analytics functionality. Creating wireframes and collaborating with engineering to balance functionality and feasibility, and manage implementation timeline.
• Managing 3rd party vendors and monitoring project budget, tracking team goals and accomplishments.
• Creating user functional requirements URS FRS per Business requirements and process flow. Analyze business requirements and segregate them into high level and low level Use Cases and Development Plan diagrams.
• Participate in design / architecture meetings to drive and document design decisions and to validate with business requirements.
• Assess the flaws in the existing as-is system and made clear recommendations of Business process improvements and BPR, incorporate them in the future to-be system design.
• Co-ordinate, Manage and plan release schedule, collaborating with multiple vendors and internal teams.
• Planned, created and executed rollout roadmaps for the Messaging Anywhere sub components.
• Responsible for all test efforts and quality assurance aspects of software development efforts through the software development lifecycle SDLC . Review test plans and aid business teams with UAT.
• Managing the transition and implementation of the Enterprise Messaging Access Gateway project between vendors.

Confidential

Lead Business Process Product Consultant Consultant

• Involved with all aspects of the Collateral conversion project, including providing data mapping guidelines, requirements definition, documentation, UAT testing and production support.
• Successfully involved in 7 conversion events with no major post implementation issues.
• Partnered with SME's in JAD sessions for the performance improvement initiative of the nightly batch process, in the System of Records 'AFS' application.
• Leveraged past technical expertise in Oracle to understand the complex Credit data model, enabling the creation of robust test conditions for effective testing of all the performance sub-genres.
• Developed UAT test scenario's, fabricating huge volume of quality data using simulation techniques for performance testing of the System of Records batch process.
• Collaborated with the technical teams to oversee the successful implementation of the performance improvements initiatives, resulting in an overall performance melioration of over 60 in the batch process.
• Research and answer ad hoc compliance questions for internal customers by querying assimilating data from various data sources using complex queries.
• Drove and managed the implementation of enhancements in the Collateral Monitoring System.
• Created maintained SharePoint libraries for managing and sharing project artifacts.

Confidential

Project Lead Business Systems Analyst

• Worked in various capacities, as a project lead on cross functional team projects, business systems analysts on multi-million dollar projects and rating application SME for Personal lines Auto Insurance products.
• End-to-End hands on work experience in all phases of SDLC from project pre-inception to post-deployment support and training, on the Massachusetts add-a-state product and the NY Integrated product.
• Spearheaded multiple phases of the NY Integrated product, to create an accurate and customized rating experience, based on driving patterns. The new underwriting model resulted in a 10-20 y/y Paid-in-Full premium growth and net increase of over 7M in premiums.
• Worked with the NY stakeholders for strategy development, requirements gathering/validation and to create, define and prioritize technical requirements.
• Facilitate technical work group meetings and technology deliverables, participate and drive technical risk, issues and dependencies to closure.
• Delivered project artifacts including high level and detailed Process Flows, Functional Process Flows, Functional Requirements and Technical requirements.
• Present deliverables to the business leaders and incorporate feed back into the release.
• Review and approve product test strategies.
• Liaison, coordinate and conduct UAT testing efforts with IT, business teams and user groups.
• Led the efforts to ensure, Progressive became the first private insurance company to sell insurance in Massachusetts. The MA product resulted in premiums of over 80M in the first year of operation.
• As part of Service Management SM responsibilities, brain-storm with other project leads to define and standardize processes for coding, documentation, test plans, and project transition documents.

Confidential

Lead Programmer Analyst

• Worked in GKP Genomics Knowledge Platform , a multi-tier application server architecture that integrates life science data into a unified object model.
• Revamped major components of GKP to ensure compliance with EJB specifications.
• Worked in Secant's Extreme Persistence Object Service, a middleware product that provides Java and C object-to-RDBMS and ORDBMS mapping solutions.
• Responsible for developing new database driver software using C for major RDBMS, using their native interfaces like OCI, Open Client, JDBC, ODBC. Also developed UNICODE support for the drivers.