Professional Summary:

• Over Seven 7 years of experience as a BUSINESS ANALYST with solid understanding of Business Requirement Gathering, Business Process Flow, Business Process Modeling.
• Strong knowledge of Software Development Life Cycle SDLC including UML, Rational Unified Process RUP , Waterfall, Agile/Scrum methodologies.
• Extensive working experience in Financial Data Services, Retail/Investment Banking, Credit Card Industry and Mortgage Industry.
• Extensive experience in conducting JAD sessions - participated in varied roles ranging from facilitator, preparing visual aids, setting goals and objectives, providing read-ahead materials to participants, etc.
• Written Use cases and have produced Use Case Models, creating Behavioral diagrams use case diagram, Activity diagrams and Sequence diagrams based on UML Methodology Business process flow diagrams.
• Proficient in the use of tools like Rational Rose, Requisite Pro, Rational Clear Case, MS Visio.
• Extensive experience in documentation of business requirements and system functional specifications, including BRD, FRD and FSD
• Excellent Knowledge of creating and reviewing Requirements Traceability Matrix RTM .
• Experience in writing queries/scripts for data analysis and QA report testing
• In Depth understanding of the AS-IS and TO-BE business processes and experience in converting these requirements into technical specifications for preparing test plans.
• Proficient in customizing already existing business practices, workflows, activities and deliverables.
• Utilized a combination of business knowledge, technical skills, and strategic analysis to provide solutions and creative insights to critical business problems.
• Experience in conducting GAP analysis, User Acceptance Testing UAT , SWOT analysis, Cost benefit analysis, Portfolio Analysis and ROI analysis.
• A seasoned professional with planning, execution, monitoring and resource balancing skills and with the ability to support multiple projects.
• Effective in multitasking and effective management of assignments according to work schedules with strong project management orientation.
• Experienced in developing, initiation, scope, requirements documents, FRS, Test documents, user and system documentation, process workflows, Change Management and implementation plans.
• Capable of forming and maintaining positive and productive working relationships in internal, external, independent and team environment.
• Extensive experience in Business Process definition, Use Case and baseline Acceptance Criteria
• Strong experience in preparation of Test Strategies, Test Plan, Test Scripts and implementation of systems according to the Regulatory guidelines.
• Experience in conducting Manual and Automated testing
• Ability to quickly learn new applications and work as a team player.
• Strong communication, interpersonal, analytical skills and creative thinking.
• Ability to work collaboratively with business analysts, testers, developers and other team members in complex validation and testing projects.

WORK EXPERIENCE:

Confidential

Business Analyst

Responsibilities:

• Followed Rational Unified Process RUP Methodology for the project.
• Facilitated work sessions with business users and assisted them in defining business processes, requirements and possible risks, and analyzed possible solutions with team members.
• Facilitated analysis and user needs use case surveys with project teams and authored Use Case document UCD , Functional Specifications and Requirements Traceability Matrix RTM with project teams.
• Served as a liaison between business users and IT team and Implemented business process analysis, business process modeling and business process re-engineering techniques.
• Performed JRP/JAD sessions and developed detailed requirements and preliminary design such as conceptual design for the application and created UML diagrams to clarify the requirements.
• Assisted manager with the development of project schedules, project planning and estimating LOE Level of Effort .
• Involved in leveraging SOA design principles and best practices in developing the requirements and UAT testing.
• Involved in UAT Test Plan, organized and conducted User Acceptance Testing with clients and worked as a part of support team.
• Reviewed and created test cases to perform Functional Testing, Security Access Testing, End-to-End Testing and Regression testing.
• Involved in uploading and downloading of flat files through FTP.
• Executed SQL queries, PL/SQL stored procedures, triggers on back end as a part of data analysis and data validation.
• Managed Change Request by following Change Request Management process for the project.
• Created release notes and business continuity plan
• Assisted QA team to better understand requirements and helped them in test plans and test cases

Environment: MS Office, Rational Tools Requisite Pro, Rose, ClearQuest, ClearCase, Windows XP, HTML, J2EE, JSP, Servlets, MS SQL Server, TOAD

Confidential

Business Analyst

• Facilitated collection of requirements from system users, and involved in Business and Requirement Specification documents.
• Facilitated JAD sessions to better understand the client's needs
• Gathered user and business requirements through open-ended discussions, brainstorming sessions, and web exploring.
• Analyzed business needs and created Application Use Case AUC documents.
• Created Use Cases, Use Case Scenario and Use Case Narrative using the UML Unified Modeling Language methodologies.
• Created Use Case Diagrams, Activity Diagrams and Sequence Diagrams in MSVisio.
• Gathered Merchandizing and Banner Campaign requirements
• Involved in content management and UI design..
• Created Mock-up forms in MS word for better visualization and understanding of the software solution.
• Tracked change requests and monitored workload and schedule.
• Facilitated JAD sessions with management, development team, users and other stakeholders to refine functional requirements.
• Scheduled meetings with developers, System Analysts and testers for project completion.
• Created and managed project templates, use case templates, requirement types, and tractability matrix in Requisite Pro.
• Managed workload, schedules, and coordinated status review meetings with project members.
• Performed activities supporting QA team in STLC, test plan, test cases, test resources, manual testing and automation.

Environment: UML, Rational Rose, MS-Visio, MS SQL Server 2000, HTML, FrontPage, MS-Project, MS-Office

Confidential

Business Analyst

Responsibilities:

• Gathering customer requirements and co-coordinating with developer for on time delivery
• Working with various PMs to understand the requirements and analyze the changes
• Involve in managing and reporting the status on a weekly/monthly basis to my client as well as IBM management
• Involve in managing resources across the work stream for the effective usage of client benefit
• Responsible for meeting the customer requirements within SLA on Incident Management System
• Actively involved with the team in delivering solutions to the customer within deadline
• Co-ordination with Client Portfolio managers for cross work stream work allocations
• Conducting meetings with client managers to meet deadlines and milestones
• Analyze and understanding the PROD issues and preparing the requirement specifications and directing team to work on the issues based on the urgency of the work
• Responsible for effective communication between the project teams and the customer.
• Translate customer requirements into formal requirements and design documents.
• Utilize in-depth knowledge of functional and technical experience to deliver solutions to customer
• Collaborated with the team and continuously monitor and audit to ensure team meets quality goals
• Acted as a bridge between IBM and the Client and managing resource on on-board / off-board formalities etc

Environment: UML, Rational Rose, MS-Visio, MS SQL Server 2000, HTML, FrontPage, MS-Project, MS-Office

Confidential

Business systems analyst

Responsibilities:

• Played the role of a Use Case Analyst in a RUP environment by eliciting Business Requirements from business users by conducting various meetings.
• Conducted various interviews and meetings for requirement gathering with key business users and SMEs at in-house location.
• Maintained and kept track of stakeholders request for system enhancements and changes.
• Used Rational Requisite Pro to analyze and document requirements.
• Used Test Director for essential aspects of test management -Test Plan and Defects Management.
• Worked with development and testing teams to accomplish timely release objectives.
• Analyzed the system functionality in relation to impacts of the change requests and other system modifications.
• Documented the change requests and provided the reasons and root cause of change.
• Created and Modified the Use Cases for the incoming change requests and system enhancements.
• Developed the test conditions and test cases to be used in testing the system based on business requirements, technical specifications and/or product knowledge.
• Controlled and tracked defects and change requests using Test Director.
• Used Test Director to create reports and graphs to help review the progress of planning tests, running tests, and tracking defects.
• Designed screen mockups for changes in system functionality using MS Visio and MS Paint etc.
• Reviewed test objectives to make sure that all the possible scenarios are tested for the system enhancements.
• Documented Meeting Minutes of various meetings and Brainstorming Sessions.
• Prepared test plan to accomplish timely release objectives.
• Have excellent technical writing skills.