Business System Analyst Resume Profile, MD - Hire IT People

ERP, CRM business analyst/ IT professional with proven record of implementation success

Can-do Attitude/ Client Relationship Oriented/ Conscientious
Evelynn is an impressive professional, dedicated to her responsibilities in IT management. She is a great team player, and is willing to go beyond her core assigned functional responsibilities to help in the attainment of corporate objectives.
Vladimir Tigay, Director of Manufacturing/ Operations, API Epicor Consultant

Business Analysis, Design, Business Intelligence	Object Oriented UML Data Modeling
Project Planning and Management	Business and Technical Research
CRM/ ERP Implementation and Integration	Operation and Process Improvements
International Operation and Logistics	Reporting, Documentation and User Training
Technology Optimization and Partnering	Client Success Orientation

Business analysis: Analyzed, defined and mapped business requirements using the business analysis methodology e.g. SDLC, workflow, RUP, UML Use Case data modeling and project documentation .

System/ process development: Collaborated with stakeholders and subject matter experts to recommend and develop continuous improvements resulting in increased operational efficiency.
Business intelligence: Driven market research and data analysis for business development roadmaps. Devised reporting solutions for business intelligence e.g. KPI, custom reports .
CRM and ERP implementation/ integration: Strategically delivered and maintained 3 CRM/ ERP systems.
Project management: Planned and managed project initiatives for improved operations.
Technology optimization: Efficiently managed reliable network service for 200 global users. Designed and devised strategic information systems infrastructure reliable network performance, security measures and disaster recovery to optimize business objectives.
Customer success orientation: Dedicated to internationally successful customer relationship.

TECHNICAL SKILLS

Infrastructure: Windows Server 2003/ 2008, Active Directory, Exchange Server, Unix, Terminal Server, FTP, TCP/IP, VPN
Languages/ Software: Visual Basic, Visual C , SQL, HTML, Java Script, Java, XML, UML Unified Modeling Language ,
ASP, MS Office, MS Access, MS Project, MS Publisher, Visio, Adobe Acrobat, Adobe Photoshop, Dream Weaver, Macromedia Flash, Fireworks, Corel Draw, SPSS, SharePoint Enterprise Program: Oracle, S-Designer, Data Architect, Power Builder, Rational Rose, Progress DB, Microsoft Access,
ER Modeling, Data Flow Modeling, Crystal Reports, SaaS Software as a Service / ERP: NetSuite,
CRM: Act, NetSuite, Sales Force, ERP: Epicor Vantage, Open4 HR, Sonic Enterprise, InfoWorker , MS Dynamic

PROFESSIONAL EXPERIENCE

Business System Analyst

Confidential Coordinated activities related to Information Systems including ERP system and ensured info integrity and security. Facilitated project to promote synchronization and prompt availability of information at global level. Analyzed and documented existing business process flow for business process improvements. Business Analyst/ Information Systems Administrator/ Customer Relationship Specialist

Confidential
Planned and implemented a 5 server domain/ database/ application/ terminal server solution that enhanced data accessibility and integrity, in parallel with the on premise ERP implementation Epicor-Vantage .
Collaborated with the sales force to implement a global CRM Sales Force enhancing the throughput of the sales related activities 30 hence advanced attainment of tactical and strategic sales goals.
Managed selection and implementation of large-scale global ERP system Epicor-Vantage transitioning from NetSuite hence delivered sustainable process improvement of 30 Kaizan , applying Six Sigma concepts.
Advanced operational efficiency 30 by initiating and managing systematic product management: e.g. product development life cycle knowledgebase, workflow, jobs, BOM, MRP knowledgebase and Lean manufacturing.
Partnered with management and functional stakeholders prioritizing the tactical execution of the business system roadmap including the detailed plan for the COTS ERP implementations using methodologies including RUP, UML.Strategically deployed the conversion of corporate SaaS/ ERP system NetSuite from the legacy manual data processing: streamlined business operation and improved operational efficiency 50 Kaizan .
Proactively implemented structural part numbering schema and nomenclature that the organization lacked.
Delivered the America's sales orders ahead of the customers' 2011 year-end required delivery deadlines.
Promptly processed the documentary Letter of Credit for the international sales with average of 96 of non-discrepancies hence maximizing the receivable amounts.
Partnered with the global logistics to improve the delivery promptness and lower the cost efficiency 20 .

Marketing Analyst

Confidential Planned and executed business development strategies for the start-up to introduce new product to penetrate target market and implemented product marketing in the three tier system import, distribution, retail marketing .
Developed information systems and oversaw operational activities for the sales and marketing.

Web Master/ Developer

Office of Professional and Organizational Development OPOD Lincoln, NE
UNL Natural Resource and Science IANR Lincoln, NE

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Business System Analyst Resume Profile

MD

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