Career Summary

• Seasoned professional with eight plus years experience in business analysis and business development. Successfully leveraging the MBA learning through effective people management and target driven performance.
• Expertise in Business Analysis, Data Analysis, GAP Analysis and developing/creating business process documents.
• SDLC: In depth strong working knowledge of the Software Development Life Cycle SDLC phases such as Planning, Analysis/Design, Development, and Testing for the software/system development process
• Extensive experience in gathering Business/Functional user requirements, creating Use Cases as per user requirements, developing/designing diagrams such as Activity, Class, and or Sequence diagrams, and in addition to creating Business Requirements Document BRD
• Experience in conducting Joint Application Development JAD sessions with end users, expert team, QA team, and stakeholders for project related meetings.
• In-depth understanding of the AS-IS business processes and collected and maintained business and system requirements for the TO-BE system, created GAP analysis reports and prepared Visio process diagrams, system architecture/feasibility studies, RFPs, SOW and BPR reports
• Excellent communication skills to help facilitate requirements and communication between the client and the project team. Developed and conducted internal training programs for various applications. Developed, updated, and reviewed training documentation and course materials.
• Developed/executed test scenarios and use cases to support the development team and business groups. Developed Test Cases for Unit Testing, Regression Testing, and User Acceptance Testing along with issue/bug tracking
• Experience working under pressure with minimum supervision and exhibited solid leadership experience over a period of 7 years consistently.

Confidential

Software Skills

• Operating Systems: Microsoft Windows /XP/VISTA/7, UNIX
• Languages: SQL, Java, Java Script, HTML and UML
• Databases Tools: SQL Server 05/08/10, Access, MYSQL, Oracle 9i/10g
• Internet Technologies: PHP, ASP, .NET 3.5, C , Visual Basic 6, HTML, XML
• Quality Management: Quality Center, QTP
• Business Modeling Tools: Rational Rose, Microsoft Visio, MS Visual Studio
• Version Control: Rational Clear Case
• Change Management Tools: Rational Clear Quest7.1, Requisite Pro v7.1
• Reporting Tools: Crystal Reports, Business Objects, Cognosv8.0
• Project Management: Microsoft Project Professional
• SDLC Methodologies: Water Fall, Spiral, Rational Unified Process RUP and Agile methodology
• CRM: Siebel, Sales Force, Sugar
• Others: MS Office Outlook, Access Word, Excel, PowerPoint ,
• MS Visio, MS Project, Lotus Notes

Professional Experience

Confidential

Business Analyst

• Inter - Dealer Broker offering multiple asset classes for various geographies to the trading clients.
• Project Overview Development of web based application to facilitate the Credit Risk function. The new system enables users to on-board new trading clients with workflow driven process and integrated credit assessment models. Monitor trading exposure at market price for active clients and thus aid management to take informed decision. OLAP functionality in the application provides user to slice / dice underlying data for any historic and current business day analysis across various parameters - Industry / Currency / Asset Class / Country etc. With inbuilt report generation module for standard system generated and adhoc report requirements.

Responsibilities

• Supported the development team for all their query clarifications through the entire build of the project
• Work closely with the business and testing teams to facilitate a better communication and understanding
• Prepared the enterprise resource diagram detailing the database structure
• Developed the solution framework for the application
• Created the functional specification document defining the application work procedure
• Developed an initial business process document to facilitate the software development process
• Involved in designing the application that is in line with organizations strategy
• Chaired requirement gathering workshops with business owners and SME's
• Training business users on the new application

Confidential

Business Analyst

• Confidential is one of the largest insurance and financial services companies in the world, focusing on domestic property and casualty insurance, life insurance and retirement savings, Asset Management, and strategic investments.
• Project Overview - Claims replacement for Group disability. Automation of Group Disability Insurance claims handling process from existing manual / paper driven process. This project uses third party software where claims are received by the customer electronically/over the phone rather than a paper claim form /letter. Currently, in order to process a Group disability claim, data is accessed from the mainframe system, Admin System and other sources which is slow and time consuming. When the Nation Wide project is implemented, Group disability claims will be handled by one system, which would process data claims faster and also cut cost on staff wages.

Responsibilities

• Gathered Business Requirements, created Functional Requirements Document FRD and analyzed data/workflows defined the scope, financial projections and cost/benefit analysis progressed from Problem Statement to well-documented designs.
• Used RUP-iterative process to Conduct Data Analysis on the Group Disability Data to find missing data fields in the application and customize them.
• Documentation of AS IS process and TO BE process.
• Conducted JAD sessions to get SME's input on how to implement the application for Group Disability Claims.
• Gathered Business requirements for Integration points and mapped them with Functional requirements.
• Worked as an Interface between the users and the different teams involved in the application development for better understanding of the business and IT processes.
• Analyzed Business Requirements from Black Box testing perspective reviewed Test Strategy, Traceability Matrices and Test Plans to ensure that test cases reflect user needs for the functional, performance, usability and security requirements.
• Followed the UML based methods to create Use Cases, Activity Diagrams, Sequence Diagrams, and Collaboration Diagrams.
• Involved in generation of test data inputs for both positive and negative data to enhance Recovery/ Fail-over testing.
• Coordinated work plan between project manager and client. Implemented and managed migration process developer fixes retested fixes scheduled tracked progress for team members of project through completion
• Conducted Training Sessions and Mentored new recruits
• Established Incident Reporting and Change Control procedures using Clear Quest

Confidential

Business Analyst

The project was involved in developing a web based Policy management System where the company wanted to integrate its Property and Casualty management systems and extend the functionality for access by the company's countrywide network of independent producers. It also provided support for direct system-to-system integration with larger producers such as banks and brokerage houses.

Responsibilities

• Collaborated with the Project Manager to decide on the project approach as well as the preparation of the project plan.
• Coordinated regular business requirement meetings with business users.
• Streamlined critical processes for project success including concept definition and requirement gathering.
• Established enablers like project management practices and templates suitable for the bank.
• Performed of requirements analysis and scheduled deliverance of the final requirement documents.
• Functioned as the liaison between the business community and the project team.
• Developed front-end functional specification documents based on reporting requirements.
• Participated in the logical and physical design sessions, and the development of design documents.
• Utilized Rational Clear Case and Clear Quest as Configuration Management and Change control tools.
• Conducted User Acceptance Testing UAT .

Established project communication channels for status health checks by top management and project visibility to all stakeholders.

Confidential

Business Development Analyst

Confidential is an Confidential multinational computer technology corporation that specializes in developing and marketing hardware systems and enterprise software products particularly database management systems.

Responsibilities

• Sales and Pre Sales of Oracle database, Management packs and Fusion Middleware products
• Target Market Confidential Public sector . Supporting onsite Sales representative throughout the cycle
• Lead Generation, Account Management and updating them in Siebel CRM
• Working closely with Sales Consultant on all technical queries with the prospect
• Working with and developing relationships with Oracle Alliance and Channel Partners to drive revenue and maximize customer service
• Demonstrate a thorough knowledge of Oracle's 11g Database and Fusion Middleware tools product set
• Creating a pipeline of 100,000 a week and also achieving a personal quota of 500,000 collected revenue a quarter
• Territory licensing and Government Contracts
• Present and Demo Proof of Concepts to advance the sales stages and beat competition, via Oracle Web conferencing
• Extensive experience on RFP, RFI, SLA, SOW and RFQ
• Responsible for managing Account Relationships by interaction with C and V level executives
• Strategic account planning for maximizing ROI for accounts in my territory
• Territory planning, sales forecasting, tracking deals, market analysis, competitive analysis, product specific campaigns, white spacing.
• Performed SWOT, Needs analysis and GAP analysis
• Maintaining key relationship with partners by product training and updating them with the current market trends to better equip them to sell better.
• Conducting product specific campaign on specific territory

Confidential

Business Development

Confidential is part of the consulting group of Confidential., a diversified company founded in Confidential is a global technology provider specializing in the creation, development and integration of the industry's most advanced information technology and engineering solutions. With headquarters in St. Louis, Missouri and primary operations in India, BWIR offers a winning combination of world-class, cost-effective services.

Responsibilities

• Strategic Sales approach and Account Management in the North American Market in the Engineering Industry and IT consulting
• Working closely with the sales team in St.Louis, MO, from the lead generation till the deal closure
• Co-ordinating with technical team on feasibility study, pricing and negotiation
• Identifying opportunity and working closely with the technical team to ensure proper response to RFI/RFP's and meeting deadlines
• Possess in-depth knowledge of proposal preparation, bid management and collateral preparation
• Experienced with Marketing Communications to strategize product positioning and key benefits
• Ability to understand and capture technical as well as business requirements and have excellent analytical and organizational skills
• Customized presentations and case study depending on the prospect and their need
• Working on Industry specific and Service specific campaigns like Value Engineering, Machine Design etc,
• Experience working in collaterals, Newsletters, E-Mail campaigns, and assisting the technical team in other Business Development activities
• Services include Legacy data migration, Machine Design, New product development, Electrical and Controls and Manufacturing consultancy etc,
• Selling Services on Machine Design includes software like Solid Works, AutoCAD, Inventor, Solid Edge, Pro/E, Catia etc,
• Experience in services selling on Product Lifecycle Management PLM /Product Data Management PDM includes Solid Works Enterprise PDM from Dassault Systems, Windchill Solutions from PTC Corp and Infor PLM
• Industries involved Packaging, Material Handling, Metal Forming, and Special purpose Machines, etc,
• Verticals involved Manufacturing, Food and Beverage, Pharma, Construction and Mining etc.