Business Analyst Resume Profile Denver, CO - Hire IT People

Summary

Experienced business process analyst and project manager. Specializing in thorough testing and efficient result delivery. Experience with both agile and waterfall methodologies.
Superior customer collaboration and communicationskillset leading to accurate requirements generation. Able to maintain flexibility to adapt and quickly respond to changes discovered during development.

KEY ACCOMPLISHMENTS

Implemented Child Health Plan Plus to Colorado Medicaid Management Info. System MMIS .

Project initiated with goal of complete overhaul and integration of CHP to the MMIS system including inbound interfaces, complex system logic and reporting and interfacing to outside systems.
Requirements gathering and generation, test plan creation, test scenario development, test data creation and testing.
Coordinated team for efficient testing on short timetable.
Collaborated with customer to deliver on time and within scope.

Implemented HIPAA 5010 transaction: 835. Assisted with 837I, P, D and 270/271

Defined requirements, tested and implemented HIPAA 5010 835 transaction.
Provide ongoing post implementation support for operations staff by analyzing X12 codes and files.
Maintained current Adjustment Reason Codes and Remark Codes to maintain HIPAA compliance.
Assisted with testing for various HIPAA transactions including 837I, 837P, 837D and 270/271.

Managed delivery and installation operations for a major Dept. of Defense client.

Companyhad no existing delivery operations in the Far East to meet the equipment and installation needs of a major client.
Defined and reviewed customer expectations clarified project scope, order quantities and delivery schedule.Identified VIP deliveries and special needs for highly classified locations within military bases.
Created training program process and delivered training to 100 employees, contractors and military staff.
Successful delivery of 40,000 units in Japan, Okinawa and Mt. Fuji.

Increased performance and efficiency of a multi-regional team.

Company had to deliver and install 1,000 computers per week across a broad geographic range Northwest U.S., Southwest U.S. and Hawaii. Each unit required unique software packagesfor different end users.
Managed team ranging from 40-100 employees including hiring, sub-contracting, training and scheduling
Performed quality assurance and continuous improvement of processes to ensure customer satisfaction.Tracked inventory and assisted invoicing team for proper billing and inventory tracking.
Improved delivery efficiency from more than 200 and reduced cost from 400 per unit to 70 per unit.

Improved customer relationships.

Led daily operations and managed customer relationships for multiple clients as the primary regional manager the Account Executive. Regularly presented material and promptly replied to client needs and questions.
Quickly established and grew client relationships by offering superior customer service and industry knowledge.

PROFESSIONAL HISTORY

Business Analyst

Confidential

Account Executive

Confidential

Technical Delivery Manager

Confidential

Business Analyst / Supervisor

Confidential

E-Commerce Developer

Confidential

OTHER SKILLS

MMIS, SQL, TSO/Rumba, COLD Reporting, Microsoft Excel scripting, Microsoft Word template creation, Microsoft Outlook, EPM/PWA user, Microsoft Project Server, Valid US Passport, Project timeline estimating, Customer Relations.

Ability to relocate, travel, work weekends and unusual hours.

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Business Analyst Resume Profile

Denver, CO

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