• 5 years of experience in IT industry working as a Software Business Analyst.
• In-depth knowledge of Software Development Life Cycle SDLC , having thorough understanding of various phases such as Requirements, Analysis/Design, Development and Testing.
• Experienced in conducting JAD sessions for soliciting Requirements from application stake holders.
• Experienced with Object Oriented Analysis and Design using UML, Rational Unified Process RUP , Rational Rose, Requisite Pro, Rational Clear Case and MS Visio.
• Experience using various methods of SDLC Implementation like Water fall, Agile, Rational Unified Process RUP
• Excellent Business Analysis skills and extensive experience documenting Use Case Requirements, Requirements gathering, Gap Analysis, and full life cycle development.
• Effective communicator with excellent skills in making Business Presentations, Documentation, Business Reports and Technical specifications.
• Managed budgeting and cost controls, Profit and Loss analysis, schedule operational tasks and projects, program implementation, departmental coordination, and logistical planning.
• Proficient in creating Use Case Diagrams, Data Flow Diagrams DFDs , Activity Diagrams, Deployment Views and Screen Mock-Ups.
• Extensive experience in conducting various types of Testing such as Unit Tests, Smoke Tests, Regression Tests, User Environment Tests.
• Strong analytical and problem solving skills, excellent planning and multi-tasking abilities, with proven experience in utilizing people and process knowledge to help enterprises make critical decisions.
• Possess strong analytical and problem solving skills with the ability to adapt to changing environments and meet stringent deadlines.

CONFIDENTAIL

Business Analyst/Jr. QA

CONFIDENTAIL is a diversified financial services company providing banking, Insurance, Investment banking, mortgage and consumer finance from 1000 branches, the internet and other distribution channels across CONFIDENTAIL and elsewhere internationally.

Responsibilities:

• Acted as liaison between Business area Subject Matter Experts SMEs team development team throughout all phases of SDLC, Participated in several JAD Sessions with the SME's, process owners stake holders and collected the meeting minutes and identified various action items.
• Identified business need for visibility in dashboard application and critical success factors for each Metric Application.
• Interacted with key SME's to identify key business need for the proposed application.
• Involved in creating benefits documents for the Citigroup's Institutional Client Group.
• Worked closely with SME's and project managers to determine calculated values/measures to include into Dashboard Application.
• Worked on complex information model, logical relationships and data structures that support various data centers.
• Created Business Requirement Documents for the gathered requirements.
• Involved in the meeting with Business Process Owners, SME Subject Matter Experts and Marketing Team for Requirement gathering in Definition Stage
• Conducted JAD sessions periodically with various stakeholders at various phases of the Software
• Designed data marts that were used as the source of dashboard reporting.
• Created Wire-Frames/Screen Mockups using Axure for the new GUI dashboard to ensure all requirements are captured correctly.
• Worked in agile/scrum methodology for better and rapid delivery of the business solutions, suggested planning features one sprint ahead of the implementation in the Sprint Retrospective in order to achieve maximum utilization of resources and comfortable and thoroughly tested deliveries.
• Identified all the data sources and data elements that need to be integrated for each Metric.
• Created data mapping spreadsheets that mapped each logical data elements to the proposed Dashboard Application.
• Mapped current state processes using MS Visio and also interviewed various SME's in order to better understand the process.
• Worked closely with QA team to perform manual testing of each Metric Report.
• Assisted extensively on HP Mercury Test Management tools HP Quality Center QC and having sound knowledge on QTP features
• Experience in Business and Functional requirement gathering, developing Test scenarios with Use Cases scenarios, capturing System Specifications.

CONFIDENTAIL

Business Analyst

CONFIDENTAIL is a Fortune 500 e-commerce company based in CONFIDENTAIL was one of the first big companies to sell goods over the Internet. They started out as an online bookstore and then quickly diversified by adding other items, such as VHS tapes and DVDs, music CDs, software, video games, electronics, MP3s, clothing, furniture, toys and even food items. This was largely in recognition of the company's success in popularizing online shopping.

Responsibilities:

• Liaised with business and functional owner during risk engineering and high-level review sessions to derive and execute action plans, meeting deadlines and standards.
• Interfaced with business users to prepare and update Business Process Requirements BPR and Software System Requirements SSR .Created test cases and test scripts.
• Ensured all artifacts complied with corporate SDLC Policies and guidelines.
• Prioritized outstanding defects and system problems, ensuring accuracy and deadlines were met.
• Conducted JAD sessions with management, SME, vendors, users and other stakeholders for open and pending issues
• Performed GAP analysis of business rules, business and system process flows, user administration, and requirements.
• Developed use case with UML for new product functionality. Updated SOPs and WIs.
• Developed a vision document that defined the primary goals and objectives of the project
• Documented Software System Requirements SSR and Business Process Requirements BPR for SAP R/3 4.7 and BW teams.
• Worked on customer monthly account billing process.
• Updated System Change Request SCR forms for Product Data Management PDM .
• Traced test cases and functional specifications to SSRs and BPRs using DOORS.
• Applied change requests, versions, and addendums.
• Created Test Scripts using QTP for Functional and Regression Testing to verify Application Flow
• Developed Test Scripts, Test Scenarios, Test Data and Traceability Matrix in Requisite Pro.

Environment: SAP, MS Project, Visio, Access, Word, Excel.

CONFIDENTAIL

Business Analyst

CONFIDENTAIL Responsible for providing quality service and solution to Rogers client. Rogers is the largest telecom company in CONFIDENTAIL . They provide Wireless, TV, Internet and Home Phone services all over CONFIDENTAIL.

Responsibilities:

• Prepared Test Case and Test Scenario for Account Payable based on Discussion with Business Users and Requirement Specification.
• Designed the use cases, process flows, check points and validations
• Lead and participated many JAD, Requirement Gathering sessions with the business unit and translated them to the developers with supportive documentation and action plans
• Extensive Business Requirement Documentation and Process Documentation
• Managed the testing operations in various environments from development to production with
• Mercury Quality center and proprietary tools along with detailed test cases, test flow and test plans and test reviews.
• Used Life Ray content management systems in managing the web content and scheduling it using remote publishing and other CMS features.
• Performed deployment and post deployment release management and scheduled deliveries
• Identified Key Performance Indicators KPI and GAP analysis and Impact analysis for the system.
• Was instrumental in design, creation of features, and translation of business rules and management of a loyalty project wellness which has around 10 Million registered users.
• Prepared comprehensive Risk document with Risk index and alerts for many projects
• Organized internal training on the new 1010 Data product

Environment: Agile, Java SQL Server, Microsoft Visio, Microsoft Project, Share point, 1010 Data/

Vision, Mercury Quality Center