PROFESSIONAL SUMMARY:

• Industry experience as a Sr. Business System consultant with sound understanding of High Level Business Requirements Gathering, Business Process Flow, System Analysis, Process Modeling and Business Analysis.
• Industry experience in U.S Leading financial/Banking institutions.
• Strong communicator and creative problem-solver, skilled at analyzing business needs and transforming them into technical functional designs, utilizing the technical and business knowledge for achieving sound and desired results.
• Expertise in writing Business requirements document, System requirements specifications, Functional requirements document, Project Definition Document, developing UML- Use Cases High Level, Detail Level , creating mockups, and preparing Training manuals.
• Vast experience in driving business calls pertaining to project's critical business decisions and leading the team for the identification of gaps, issues resolution and other business initiatives.
• Extensive experience in conducting- Gap, SWOT, Risk, and Cost/Benefit Analysis.
• Coordinating with various technical and managerial teams at all levels for various Project Maintenance items monthly releases.
• Expertise in Business Process Re-Engineering.
• Experience in driving Joint Application Development JAD sessions, project meetings, reviews, walkthroughs, and customer training.
• Extensive experience in the development of UAT/SIT scripts for various project deliverables and PM items for different monthly and quarterly releases.
• Experience for WCAG test scripts development in accordance with WCAG/ADA defined compliance guidelines for testing via NVDA tool for all the critical modules validation for Web Banking Application project for Web Banking Application project.
• Development and execution of Device testing Test cases for the developed Web banking application on device-Apple I-Pad OS 7.0/Safari Browser .
• Extensive experience in managing the complete UAT process and conducting various meetings for release requirements and Production check out verification events with technology and Business operation's partners.
• Driving the Production verification check out events with Technology and Operation's team for various critical Project releases.
• Ability to make effective decisions and meeting project deliverables timely in a highly dynamic, demanding and fast paced environment.
• Good understanding and proficiency in deploying wide range of projects using different SDLC models- Waterfall, AGILE-SCRUM and RUP.
• Contribution in resolving and escalating the critical issues/defects to the project team surfaced during the Testing efforts and daily business operations.
• Good experience in supporting for various web based and mainframe applications in a complex production environment.
• Expertise in MS-Excel, SAS for data mapping, data modeling, Process modeling and generating reports.
• Proficient in MS-Project, Microsoft SharePoint and possess experience in analyzing financial reports and extracting account data coupled with gathering and interpretation of relevant data.
• Full life cycle implementation experience for the ERP System-SAP Sales Distribution and Plant Maintenance Module coupled with marketing strategic management experience.
• Possesses Sound Communication Verbal Written and Presentation skills.
• Developed and executed queries using SQL for the Oracle Financial module.

TECHNICAL SKILLS:

PROFESSIONAL EXPERIENCE:

CONFIDENTAIL

Role: Business System Consultant/Business Analyst

Project Description:

Responsibilities:

• Closely coordinating and working with the on-site business and design project team members and the offshore development team for gathering and reviewing various functional and design requirements for the Voyager UI Rewrite project initiatives.
• Extensive review and gap analysis of various proto types developed for critical modules- Transfers, Payments, Accounts, Supports Settings, Login and Self Enrollment and validation of the same in different browsers Safari, Chrome, Fire fox and IE-8 as per the specifications defined in the Functional and Technical Artifacts.
• Conducted walk through meetings with the Project Team Members for reviewing the project documents and validating and reviewing the in scope and out scope requirements.
• Development, monitoring and control of the Share point spread sheet file for housing all the various Technical, functional and design clarifications for the Voyager Project and resolution of all the defined clarifications.
• Problem/issues escalation to the project team and working for the resolution during the complete project phase, working closely with the Technology team.
• Generating the weekly detailed dash Board report for higher management for monitoring all the critical dependencies and critical functional, technical and design related clarifications status.
• Coordination and Walkthrough of all the critical Functional Modules- Transfer , Accounts , Payments , Support Settings , e-statements , Login , Self-Enrollment , Bundles , OBO Maintenance/Retail and RM to the development and QA teams.
• Working on the critical functional and technical artifacts to define all the Web Compliance and Accessibility guidelines/ADA related changes defined as per the strict guidelines charted for the WCAG/ADA compliance requirements.
• Walkthrough of all the critical functional modules- - Transfer , Accounts , Payments , Support Settings , e-statements , Login , Self-Enrollment , Bundles to the business partners to reflect all the essential WCAG/ADA, related compliance requirements as defined under the compliance guidelines.
• Development of the Test scripts for validating the end-to-end functional scenarios for the WCAG/ADA testing.
• Development and review of the various functional and UI related Test cases for the Voyager UI Rewrite project.
• Working on the development of Artifacts during the Testing Phase i.e. System Integration Testing SIT .
• Developing the SIT/Regression Test scripts for Voyager UI-Rewrite project for the critical validation of all the design and functional requirements.
• Active participation in the System Integration Testing for validating the entire User interface and the functional components for the online web banking major modules.
• Development of the WCAG test scripts in accordance with WCAG/ADA defined guidelines for testing via NVDA tool for all the critical modules validation.
• Execution of the WCAG Test cases in ALM and escalation and coordination of the logged encountered defects with development team for all high, medium and low priority defect resolution.
• Development and execution of the test cases for device testing of the developed web banking application on Apple I-Pad OS 7.0/Safari Browser and escalation of the bugs encountered to development team for defect resolution.
• Retest of all the fixed bugs encountered during the WCAG-NVDA tool and Tablet Apple I-Pad testing.
• Functional and UI testing of the developed Web Banking Application on Win 8.1 OS Web Browser: IE-11 , Win XP OS Browser: Mozilla Firefox and OS X Browser: Safari .
• Monitoring of the Test case executions and Traceability of all the critical project requirements using the HP Quality Center-11.0 ALM .-Coordination for the defect tracking for the resolution of all the critical high/Medium and low encountered defects with the development team.
• Walk-thru of the Microsoft Dynamics- CRM Systems BRD docs i.e. Entity Management, Opportunity Management, Deal Structuring, Portfolio Management, Activity Management and Product Catalog to the Technology and implementation partners.
• Development of the Traceability drip document mapping the entire CRM business requirements with the various respective external systems interacting with CRM System.
• Development of the high level Use Case Inventory documents for the CRM BRD requirements depicting the CRM System interaction with the various Primary RM/RL etc and secondary actors, inclusive of various inclusion and extension relationships between Use case Scenarios.
• Walk-thru of the developed UML Diagrams Inventory documents with the Technology and business team members.
• Contribution in the data mapping activities between ERM and CRM System.

Environment: Microsoft Office Excel, Word Power Point , MS Visio, SharePoint, HP QC Ver11.0 ALM , Clear Quest, MS Project, Oracle, Windows 7, Visual Basic, Dream Weaver, Rational Requisite Pro, Mainframe, Apple OS-7/Safari , Microsoft Dynamics-CRM.

CONFIDENTAIL

Role: Sr. Business System Analyst

Project Description:

Worked for the International Operations solution team and leaded multiple projects such as J-Systems Audit Requirement Project, whose goal was to capture all the changes-add/deletes/updates before and after view incorporated in the select customer profile maintenance screens of the J1-IIS and J4-FCS by the international implementation team members.

Responsibilities:

• Closely worked with the Sr. Program Manager VP-International Implementation other stakeholders in gathering the Business requirements for the J-System Audit requirement Project.
• Developed the Project Definition Document PDD , Project Initiation requirement Doc PIR , Business Requirement Definition Doc BRD , Functional Specification Definition Doc FSD and UAT Test Plan Doc for the J-System Audit Project.
• Conducted walk through meetings with the Project Team Members for reviewing the project documents and validating and reviewing the in scope and out scope requirements.
• Prepared the RTM Doc for the Traceability and mapping of BRD requirements with the FSD requirements.
• Developed the UAT scripts with different multiple scenarios for the UAT validation of the J-System Audit Project requirements and logging and tracking of the defects encountered using HP-ALM QC- 11.0.
• Conducted the Risk Analysis and Cost/Benefit Analysis for the J-System Audit Project.
• Active participation and frequent interaction with the stakeholders, SME's and technology team through out the Project duration.
• Developing and maintaining task plans in MS Project to manage schedules, deadlines, and resources and further collaborating on the project to ensure on-time project delivery.
• Developed the Requirement Change Activity-RCA Document for the J-System Timeout Project.
• Conducted meetings for validating and reviewing the requirement changes in the CICS internal module for timeout project.
• Developed the UAT/Regression scripts for the validation of the Time out changes for the entire J-System Application screens Approx 600 screens for - J1 thru J7 App .
• Coordinated and driven various meetings for the project kick off, requirement review, coordination with the different offshore and on-shore users team for UAT validation support for different J-App's, coupled with conducting weekly UAT status meeting to be on track.
• Problem/issues escalation to the project team and working for the resolution during the complete project phase, working closely with the Technology team.
• Worked for different monthly and quarterly PM item releases for the File Net-Workflow Application.
• Led and addressed the different production issues, UAT environment issues, enhancements, UAT Testing effort followed by the UAT Sign Off from operation's for the File Net 1CWK Workflow Application.
• Led successfully the Fix Pack and Oracle-Archie database change Project for the FileNet-1CWK Workflow web based Application.
• Frequent coordination with the Operations, Technology, Managed Services-File Net Team and QA Team for the 1CWK- Workflow validation requirements, QA/UAT testing and problem area resolution for ensuring meeting the project schedule deadlines on time.
• Provided support in the UAT Testing and requirement gathering for one of the other web based Application-Intl Ops Online.
• Maintaining the Lessons Learned Database in the organization's secure location for in housing the confidential PIR and survey docs for different releases.
• Managing and restructuring the new beginners guide and uploading and managing other applications critical docs in the SharePoint folder secure location.
• Studied the process in depth to understand the AS-IS process from end user as well as systems point of view for developing Business Flow Diagrams using UML tools.

Environment: MS Visio, Microsoft Office Excel, Word Power Point , File net, SharePoint, HP QC Ver10.0, ALM 11.0, Clear Quest, MS Project, Oracle, Windows 2000, Visual Basic, Dream Weaver, Rational Requisite Pro, Mainframe.

CONFIDENTAIL

Role: Sr. Business System Analyst

Project Description:

The project was to create a new system incorporated with improved trading features. So now the user can quickly access all the tools, research and resources and spend less time clicking and more time trading. The project also involved systems validation and verification strategies

Responsibilities:

• Involved in design implementation of AES, which interacted with various systems like Bloomberg Trade order system, Bloomberg Reuters market analytics, SQL financials system, Accounting system SunGard investone , BASEL II, Charles River and Latent Zero
• Identified and refined business support requirements with key stakeholders to get Cash Basis, Accrual Basis on day to day basis with various Custodial Clearing Banks and houses, and prepare financial statements for each unit along with compliance with GAAP for trading transactions. It is involved backup the data and disaster recovery process.
• Requirement Gathering for Corporate Reporting financial statements for Tax purposes and Tax reporting in end to end to trading life cycle SOX . Internal Control components include Control Environment, Risk Assessment, Control Activities, Monitoring using Charles River, SunGard Investone.
• Interviewed the Subject Matter Experts SME and carefully recorded the requirements by asking detail questions and documented all the requirements so that they could be understood by both business people and technical teams.
• Created the user requirement specifications and helped convert them to functional requirements and managed them in Rational Requisite Pro with proper traceability to the system requirement specifications SRS and also created the business vision document and glossary.
• Held walkthroughs with the developers and QA teams in order to communicate enhancement requests using Rational ClearQuest and to answer and clear all their queries.
• Documented workflow according to RUP specifications and adhering to UML standards.
• Analyzed end users hierarchy charts and designed and customized data flow diagrams to make it suitable for the developing team to understand and to configure according to the requirements consisting of cost basis, wash sales, and performance
• Used RUP methodology in the implementation of the system. Data warehousing using Erwin.
• Review SWIFT files on a daily basis and Processing Swift payment.
• Conducted JAD sessions between the business users and the Subject Matter Experts.
• Performed GAP analysis to compare the existing system with the proposed system and documented new requirements and features.
• Performed data quality checks and analyzed data for inconsistencies. Used data mining applications to generate models and refined rules based on the data analysis
• Assisted in continuous process improvement process using sigma six processes to improve business performance using various metrics.

CONFIDENTAIL

Role: Business System Analyst

Project Description:

On-line banking application - This project involved developing an online banking application providing registered users complete access to information related to their Checking/Savings account and offers features such as an online balance transfer, bill payment including credit and Loan accounts registered with the Bank.

Responsibilities:

• Developed, implemented, and maintained financial models and analytics tools for OTC Derivatives.
• Responsible for collecting, prioritizing and negotiating all in-scope business requirements and assist Project Manager with managing scope creep
• Managed less experienced BAs, and assist with building requirements management process, knowledge base and templates
• Ability to perform detailed analysis to ensure all aspects of the business requirement are understood.
• Able to formalize business requirements, ready for two way communication a business communications, b technical communications
• Capable of assisting with the management of all non-technical aspects of the new requirements
• Understanding of Bank statement file formats like SWIFT, BAI2 etc.
• Partnering with the test team to develop/review test scripts and profile of test data
• Able to produce ad-hoc SQL queries/ad-hoc reports that can be used to monitor success of the new requirement by ensuring data is being created
• Ability to analyze and solve problems both proactively through business requirements negotiations and reactively by analyzing resulting data
• Ability to create presentations and gather and present business / functional requirements and lead sessions with medium to large groups in a conference room, on a conference call, web meetings, etc.
• Working knowledge of relational data structures, data models and data relationships Life cycle experience in large complex systems

CONFIDENTAIL

Role: Business Analyst

CONFIDENTAIL is the premier specialty retailer of home furnishings in the United States, operating a portfolio of the best-known and most respected brands in the industry. Marketing of the brands occurs through three major channels: retail stores, catalogs and the Internet. The project is a strategic implementation of replacing the legacy applications to ERP-SAP Sales Distribution module , which will allow users to create, distribute and maintain their merchandising, order management, pricing, forecasting, promotions, and customer orders and inventory management areas with objectives to streamline the company business processes and support the future growth and demands.

Responsibilities:

• Assisted teams to critical projects in a pro scrum-based agile environment and supported in the collection of detailed product backlog for the systems in scope.
• Helped translate requirements into product backlog and participate with the scrum team to prioritize the development work for release plans and sprints.
• Evaluated buy-build and cost-benefit analysis of vendor package to replace legacy system.
• Assisted in writing user stories and acceptance criteria to identify system features.
• Collaborating with the scrum team to generate a relative size estimate for sprint backlogs and assisted in developing burn down charts.
• Facilitated JAD sessions and prepared meeting minutes and posted them on MS SharePoint for the benefit of cross-functional team members and stakeholders.
• Functioned as a primary bridge between the business operations and the technical areas and used several requirement-gathering techniques for gaining detailed requirements
• Performed risk analysis of the requirements to identify key business risk areas for the project and prioritized the application development and testing.
• Developed a user interface through wireframe using Dreamweaver and collaborated with software developer to analyze pictorial representations of the model.
• Participated in the release-planning meeting, spring planning meeting, spring review, sprint retrospective and the daily scrum.
• Assisted the QA team in designing test plans and test cases for Integration Testing and User Acceptance Testing UAT to improve overall quality of the application.
• Assisted with the test case documentation and defect tracking using HP Quality Center.