SUMMARY:

• Six years of I.T. Project Mangement leadership on a diversified range of high profile projects and portfolios. Ten years of I.T. Infrastrucutre Support on multiple technologies.
• To provide I.T. focused Project Management and Program Management in clear alignment with business goals through well developed analytical skills, communication, team leadership and direction. Result: Clear and consistent delivery of I.T. projects and increased portfolio aligment.

TECHNICAL SKILLS:

Project Management Software: MS Project, SharePoint, Excel, PowerPoint,Current Project Management Confidential NaviCloud ONE Desktop - as-a-Service solution Primary PM Confidential Marquee Customers

PROFESSIONAL EXPERIENCE:

Confidential, Andover MA

Senior Project Manager

Responsibilities:

• Successfully completed implementation of 50 plus highly complex customer facing I.T. projects, while managing global technical resources on a wide range of technologies.
• Current responsibilities include primary implementation PM for Confidential ’s Desktop-as-a-Service solution. NaviCloud ONE.
• Highly visible DaaS PM directly interfaces with any number of marquee Confidential customers while also providing critical first time experience to customer new to Confidential service portfolio.
• DaaS project scopes can range from 10 to 500 plus cloud based desktops, The transition from traditional desktops to DaaS incorporates multiple technologies, VMWARE, SAN, NAS, Networking, W2K12
• Primary Confidential PM for migration and re-architecting of Houghton Mifflin Harcourt Platform Technologies: Multiple highly visible web suite applications, Destination Learning, iSucceed Math, Learning Village and Text Help/Live Link.
• Program Management support for Houghton Mifflin Harcourt Platform Technologies Portfolio consisting of 30plus web applications.
• Provided Project and Program Management support for multiple additional IT
• Project management infrastructure implementations. VMware, Large Scale data migrations, networking Projects.,
• Reviewed, evaluated, formulated, and executed project plans and schedules.
• Provided motivated leadership to enable team members to stay focused on key project deliverables

Confidential, Andover MA

I.T. Project Manager/I.T. Program Manager

Responsibilities:

• Improved communication and visibility into HPVL project process clearly demonstrated staffing resource limitations. Result: two additional FTE s added as direct reports.
• Multiple high priority projects struggled with mutiple resource conflicts. Initated bi - monthly reviews of multiple portifolios across departments after discovering that a number of SME s (technical consultants) where double and triple booked on muliple projects. Solution: developed matrix based resource management tool that gave portfolio managers greater insight into SME mangement.
• Primarily responsible for moving forty plus business critical initiatives forward from conception to completion through HP Virtual Labs, with a focus on Learning and Development.
• Efficiently identified and managed highly complex project requirements from both staffing and technical perspectives, negotiated schedules, milestones, and resources required to meet aggressive project deadlines.
• Responsible for communication to management and technical staff, defining project objectives and deliverables, routinely evaluating and reporting project progress in terms of quality and performance.
• Coordinated with strategic business partners to initiate and expand systems testing. The goal was to ensure quality product releases through improved and documenting technical support.
• Project operations kept on target through the use of flexible but appropriate PM methodologies.
• Provided performance evaluations based on clear goals, measureable objectives and when appropriate fair and constructive feedback. The result was improved job performance, better access to technical and greater employee retention.
• Created and led global I.T. engineering teams designed specifically to meet dynamic business needs and project objectives.
• Identified and designed processes to resolve zombie projects. Result: projects that had been on the books for multiple years were removed freeing up resources to focus on Rock Star projects.
• Provided greater transparency into HPVL processes identified predictable project baselines with repeatable process improvements that were then leveraged for more efficient high value project delivery.
• Indentified three main areas for immediate improvement. Engineering technical skills gaps, HR resource bottleneck and limited Subject Matter Expert and Learning Program Manger involvement. Result: Course Development Engineers given access to improved and aligned with existing portfolios which focused support. Additional resource support prioritized and project accountability made delivery improvements through increased process visibility.

Confidential, Newton MA

Lead System Engineer /Architect

Responsibilities:

• Developed and implemented I.T. project process management standardsby documenting process work flow.
• Identified, implemented and improved project tracking, with consistentdocumentation and communication.
• Implemented process improvement strategy by which 80% of all projects were fast tracked. Streamlining project consistency and completion.
• Weymouth MRI Medical site integration into HVMA umbrella
• Weymouth Woods Medical site integration in to HVMA umbrella
• HVMA Watertown Pharmacy Point of Sale
• Analysis and integration of VMware for 17 HVMA remote sites
• 5,000 plus users at 17 remote site sprint services strategic initiative
• EPIC enterprise print server web farm implementation
• Multiple medical support apps and corresponding I.T. infrastructure
• Provide analysis for proposed mobility architecture and solution
• Product review for multiple email archive solutions
• Provided product review of MS Identify Management suite.
• MITS product review
• Support for Xen App Presentation Server 4.5
• Identified and leveraged repeatable processes across multiple technical team
• Delivered high degree of I.T. architecture solution and project consistency.
• Improved communication, consistency of product architecture and project
• Delivery, more efficient use of resources, both staff and hardware/softwareand customer expectations.
• Provided PM standard documentation

Confidential, Bedford MA

Senior Network Analyst

Responsibilities:

• Project Lead/Technical Lead for departmental Cyber-Ark/I.T. security implementation
• Technical Resource for forward leaning EAPI (Enterprise Architecture Planning and Infrastructure)
• Technical Lead for 7 person Windows team large scale data migration from traditional LAN based technology to highly available SAN based technology.
• Project Lead for 7 person team for SAN migration
• Technical Lead for 5 person Exchange Implementation
• Tech Lead- EMC KVS Exchange Archival Solution Implementation
• Project Lead/Tech Lead for Enterprise Mobility
• Tech Lead VMware Implementation
• Project Lead for MII domain retirement plan and server consolidation
• Project Lead- Compaq SAN Disk Array Implementation

Confidential

Network Analyst

Responsibilities:

• Managed Windows Server/Email in a 24/7 800+ user environment
• Migration from NetWare and Lotus Notes to W2K and Exchange
• Managed standardization of groups and permissions for each department
• Configuration, Software Auditing, Scripting, Enterprise Replication,

Confidential, Boston, MA

I.T. Support for a sales driven environment

Responsibilities:

• Provide support to 250 users in all facets of WIN/NT and WIN95
• Support users in VAX miniframe environment, custom OS Hedburg
• Oversee daily EDI transmission and software support
• Prepared custom reports for managers and sales staff
• Administer basic NT server, including user profiles; administer MS Mail
• Program Meridian telephone system for 250 users