SUMMARY

• Over 6 years industry experience as a Business Analyst with good understanding of all the phases of System Development Life Cycle (SDLC) from inception phase to production and experienced in different SDLC methodologies like Waterfall, Rational Unified Process (RUP) and Agile/Scrum.
• Experience working in multiple domains.
• Possess good understanding of Accounting (GAAP, IFRS) and Auditing domains.
• Well - versed in Fixed Income, Equity Income, and Derivatives (Futures, Forwards, Options and Swaps),Financial statement, Cash flow statement, Income statement, Securities, Balance Sheet, Accounting, Business Processes, Cost/Benefit Analysis and Forecasting
• Experienced and possess good understanding working with both Onshore and Offshore teams.
• Possess an understanding of the trading and settlement process to be able to put the activities of front, middle, Clearance and back office into perspective.
• Possess knowledge on banking and financial regulations like Dodd Frank, Basel II.
• Strong understanding of General Ledger, Debt Security Markets, Equity Markets, Security Markets, Mutual Funds and Insurance Operations.
• Experience in conducting Joint Application Development (JAD) session, and Rapid Application Development (RAD), Production support.
• Excellent Business writing skills in writing Business Requirements Document (BRD),Functional Requirement Document(FRD), Use Case Specifications, and Functional Specifications.
• Experienced in Requirement Management, RFEs, SOWs and Traceability Matrix using Requisite Pro.
• Possess understanding of Business Applications Management (BAM), Data Warehouse, Relational Database Concepts, Distribution Processes
• Proficient in creating Use Cases, User Stories, Sprint(Iterations), Test Cases, Sequence Diagrams, Collaboration Diagrams, Activity Diagrams, Class Diagrams etc.
• Actively involved in User Acceptance Testing (UAT), Black Box Testing and System Testing.
• Possess excellent client interaction and communication skills and interpersonal skills. Good in problem solving and sound decision making capabilities.
• Excellent track record for meeting deadlines and submitting deliverables on time. Experience working in complex, cross-functional and geographically dispersed team environments (Onshore and Offshore). Exceptional team player as well as individual contributor.

TECHNICAL SKILLS

Business Modeling Tools: Requisite Pro, Clear case, Visio, UML, SharePoint, Microsoft Office

Financial Systems: Bloomberg, POM, AIM, Basel II.

Reporting Tools: Clear Quest, Info Image.

Test Tools: Rational Clear Case.

Methodologies: Project Management, Waterfall, Agile, RUP, Change Management, UML, Use Case.

Software: MS Project, MS Visio, MS Word, MS Excel, MS Access, MS PowerPoint, MS Word-Project-Power Point - Excel - Visio, SharePoint, Requisite Pro, Quality Center, SQL, Outlook.

PROFESSIONAL EXPERIENCE

Confidential, New York, NY

Business Analyst

Responsibilities:

• Facilitated interviews with product team to gather requirements. Successfully used Agile/Scrum Method for gathering requirements and facilitated user stories workshop. Documented User Stories and facilitated Story Point discussions to analyze the level of effort on project specifications.
• Participated and contributed in daily scrums, Sprint meeting and Sprint review meetings. Involved in UI enhancement and made Wireframes / Definitions and Dependencies using Excel.
• Conducted walkthroughs with the development team to have a deeper understanding of the requirements. Developed flow diagrams for Business process of the company, UI Wireframes using Microsoft Visio and Balsamiq.
• Follow up with the developers for change management when required.
• Conducted Joint Application Development (JAD) sessions with Product team, SME (Subject Matter Experts), for open and pending issues and participated in the identification, understanding and documentation of business requirements. Acted as a liaison between technical team and business team to accomplish application enhancement and production.
• Coordinating with the development team to evaluate technical feasibility of implementing a solution and developing a prototype using fundamental paper prototyping methods.
• Designing workflow diagrams, wireframes and mockups using Axure and Balsamiq to effectively communicate ideas and illustrate scenarios. Understanding the user requirements through conducting interviews and ethnographic research.
• Analyzed the data from Google Analytics for User Research. Created User Persona and User Journeys based on User Research and gave presentations.
• Involved in User Acceptance Test using the test cases given by the client before releasing the application. Gave demo of the application to the client.
• Involved in Backlog Grooming, Sprint Planning, Sprint Retrospective

Environment: Windows XP, MS Project, UML, MS Visio, Axure, Jira, Balsmiq, Wiki

Confidential, Seattle, WA

Business Analyst

Responsibilities:

• Performed Requirements Gathering and Analysis, interviewed the SME (Subject Matter Experts), and ensured that contributors and all key stakeholders were motivated to complete assigned tasks.
• Facilitated Joint Application Development (JAD) Sessions for communicating and managing expectations.
• Manage the Requirements (Business as well as System requirements), performed requirements analysis along with the creation of Use Case Scenarios. Modeling of the business and application using Rational Unified Processing (RUP) and Unified Modeling Language (UML).
• Performed Gap analysis and assessed risks of the project.
• Independently interact with and influence a wide range of stakeholders, and demonstrate a consistent track record of delivering results.
• Clear and concise verbal and written communication skills
• Gathered Requirements through interviews and JAD sessions with business owners.
• Analyzed and worked with HIPAA specific EDI transactions for claims, member enrollment, billing transactions. Worked specifically with 837, 835, 834, 270/271, 276/277.
• Created test scenarios for EMR systems executed those tests cases and evaluated the results.
• Experience in working and conducting requirement engineering process and Business process Analysis.
• Translated and transferred requirements from Business Requirements Document (BRD) to Functional Requirement Document (FRD).
• Designed Activity, Sequence and Process Flow Diagrams using MS Visio to simplify and elaborate certain selection criteria and filter conditions.
• Involved in User Acceptance Test using the test cases given by the client before releasing the application.
• Worked with the Project Manager on various Project Management activities like keeping track of Project Status, Deadlines, Environment Request, and Compliance Issues.

Environment: SQL, Windows XP, MS Project, RUP, Rational ROSE, RequisitePro, Rational Clear Case, UML, MS Visio, Axure, MS Access.

Confidential, Bronx, NY

Business Analyst

Responsibilities:

• Performed GAP analysis as pertains to membership management and claims processing to evaluate the adaptability of the new application with the existing process
• Responsible for Documentation in each phase of RUP Methodology, Risk Assessment, and Validation & Verification process.
• Transaction populated ICD-9, EDI X-12 transaction sets 835, 837, 270, 271, 276, 277 and 5010, responsible for Claims processing, coordination of benefits and pricing process.
• Created Process Work Flows and responsible for preparing Functional Requirement Specifications Involved in gathering and prioritizing requirements using 1 to 1 interviews, job shadowing, brainstorming & developing questionnaires
• Translated business requirements into functional specifications and documented the work processes and information flows of the organization
• Used HIPAA Gateway to comply with HIPAA standards (270/271, 276/277 & 837) for EDI transactions
• Coordinated with the developers and IT architects to design the interface of the new system according to the X12 (270, 276, 278, 834, 837 (I, P, D) and 820) standards
• Involved in Up-gradation of HIPAA X12 4010 transactions to HIPAA X12 5010 and ICD-9-CM to ICD-10.
• Experienced for interacting successfully with management and staff across multiple departments to drive results and resolve issues, including the ability to assess and course-correct as necessary
• Experienced in using IBM Cognos for reporting purpose.
• Analyzed the data in the Facets source system to map into the correct field and attribute in the target storage
• Owner of the business rules document, which documented the business rules across different systems.
• Created detailed use cases, use case diagrams, and activity diagrams using MS Visio
• Conducted requirement feasibility analysis with the developers to ensure the project was in scope with the timeline defined in the project plan
• Involved in the development of Test Plans, Test Cases and Expected Results, and coordinated the tests with the QA team to verify implementation of new features and enhancements.

Environment: MS-Project, Visio, Rational Rose, clear case, Requisite Pro, Clear Quest, HP QTP, SQL, Facets, HIPAA. IBM Cognos TMI 9x

Confidential, St Louis, Missouri

Business System Analyst

Responsibilities:

• Developed Business Requirement Document (BRD) using MS Word and DOORS.
• Transformed Business Requirements into Software Requirement Specification (SRS) and Functional Requirement Specification (FRS), using MS Word and DOORS.
• Participated in the research, development of business opportunities and brainstorming sessions for ideas within the scope of the project. Contributed to the definition of scope, preparation of work plans and definition of business requirements.
• Reviewed and assessed information gathered, defined key facts and issues, identified potential problems and facilitated problem resolution.
• Responsible for making the test strategy and defining the test methodology.
• Interact with Project Managers to develop project schedule and resource allocation for QA projects.
• Work on Quality Centre for Requirement tracking, test coverage, defect tracking and reporting via Dashboard.
• Organized walkthroughs and inspections with the Business people, Business analyst and developers to decide the Scope of testing and Testability of Requirements.
• Adopted a Risk based approach in setting the scope, goals and Priorities for testing.
• Extensively used SQL Server Enterprise Manager and Query Analyzer for Data Prep and to validate the data in the UI and the Reports.
• Anticipates project release problems and takes corrective action, escalating as needed, to resolve and achieve commitments. Effectively communicated the Defects to the developers and helped them in fixing the issues.

Environment: Quality Centre 10.0, QTP 9.2, DB2, Teradata, Oracle 10g, Java, IE. 6.0, Web logic Portal, JavaScript; RTM Services, MS Office and Windows XP

Confidential, Burlington, NJ

Business Analyst

Responsibilities:

• Analyze B2C and B2B web properties and create new business plan, business requirements, and staffing requirements.
• Prepared Business Requirement Documents (BRD’s) after the collection of Functional Requirements from System Users that provided appropriate scope of work for technical team to develop prototype and overall system.
• Maintained records and statistical information for E-Commerce managers, E-Commerce personnel, other departments and outside vendors.
• Performed requirements modeling and develop analysis diagrams, activity diagrams, sequence diagrams, state diagrams, data models, and use-case realizations using RUP tools in Agile/Scrum.
• Desktop application upgrade client created custom offline desktop application for their users to browse recommended products at their leisure which needed to be upgraded to work with new infrastructure, security and ATG eCommerce suite.
• Analyzing and implementing the small business requirements involving online catalog and custom personalization changes to the sprint.com web experience using ATG BCC tool.
• Worked directly with users of the Multi -Channel Desktop to gather and document their business requirements. Followed up with the users to test the implementation, achieved sign-off and continued to move the system toward go-live.
• Processing of customer data files with BCC Mailing Order Software for calculating postage statements and reports.
• Created Physical Inventory process for retail stores, consisted of data integration and inventory processes with third party vendor.
• Performed Data Mapping for a wide variety of Data Integration tasks.
• Determined project scope and engineering requirements, estimated schedules, tracked item completion, certified milestones and maintained project documentation and corporate e-commerce web site Testing.
• Involved in business process reengineering, including gathering and documenting requirements, documenting workflows and developing specifications for the programmers.
• Wrote Test Plans in MS Word for Manual Testing, System Testing, Integration Testing, Performance Testing, Regression Testing & reviewed their consistency with the business requirements.
• Wrote Test plan and Test cases for the Integration testing and system testing.
• Created business requirement documents and integrated the requirements and underlying platform functionality.
• Worked with systems area to translate business needs into system requirements.
• Involved in Configuration Management, Requirement management and analysis.
• Worked closely with the vendor to define work rules for different types of exempt and non-exempt employees.
• Produced metrics, which provide management insight into the requirements process, to include, status, size, quality, effort, etc. - Visio, Rational Tools, Traceability

Environment: Windows XP/2000, MS Word, MS-PowerPoint, MS Excel, MS Access, MS Visio, MS-Project, UML, MS PowerPoint.