ECM Lead Consultant Resume

SUMMARY:

Experienced certified computer engineer with 10+ years of progressive experience in IT field and 8+ years in EMC Documentum & Captiva achieving many successful projects through EMC partners utilizing strategic, analytical, and interpersonal communication skills.
Results - oriented professional with a strong work ethic who takes initiative, identifies problems, and offers creative solutions for implementation. Strong focus on providing exceptional client service and value. Talent in innovating solutions utilizing gained experience and sense of engineering. Proven leadership and managerial skills with passion for Challenging opportunities. Ability to learn new technologies quickly and adapt to new environment.

TECHNICAL SKILLS:

Consulting Skills: Proven skills in requirements gathering, analytics reports, documentation, business processes development, Systems Installation, Administration, data migration, providing Technical Support, Strong Troubleshooting skills, customer handling and providing successful implementation in middle east and Gulf.

ECM Technical Skills: EMC certified Technology Architect with extensive experience in installing (High Availability and Disaster Recovery), configuring, administration, OOTB developing, customizing, upgrading, integrating and migrating various Documentum suite of products (5.3,6.0,6.5,6.6,6.7,7.0&7.1). Experience in different content management areas including Document Management, Case Management, Business Process Management, Digital Assets Management, Records Management / Retention Policy, Information Rights Management, Enterprise Capture (Captiva & Kofax), Backlogs, Building Taxonomies & Documents classification. Experience with Content Server, Webtop, DA, Taskspace, FAST, xPlore, BRAVA, Composer, DTS, DQL, WDK, API,..

Concepts & Knowledge: SAP HCM (Human Capital Management) & SAP DMS, Windows, HP-UX, Sun Solaris, SUSE Linux and Red Hat Linux platforms, SQL & Oracle Databases, Tomcat, JBOSS, IBM Web Sphere, Oracle WebLogic Application Servers, Information Management.

Tools: & Software: - MS Visio, MS Project, MS Office.

PROFESSIONAL EXPERIENCE:

Confidential

ECM Lead Consultant

Responsibilities:

Leading the ECM practice and Information Management in Qatar’s branch
Define and direct project goals, objectives, timelines, milestones, responsibilities and risks
Handles presales activities, technical proposals and Bid’s response management
Represent innovated solutions to clients through Proof of Concept
Develop best practices and processes for project execution and management
Coordinate with team to develop, refine, analyze and test systems, and aid in maintenance and resolution.

Confidential

Senior Consultant (Lead of EMC Documentum Practice)

Responsibilities:

Collaboration for the EMC Documentum Practice within the company
Handles EMC Documentum presales activities and technical proposals
Design/Build innovative solution on top of Documentum xCP (like Correspondence Management System)
Coach, manage, motivate and supervise ECM team members and enhance their technical skills
Assist team in assembling, testing and fixing technical components
Provide required technical support and administration for Documentum products and Captiva

Confidential

Senior Technical Consultant

Responsibilities:

Implementation of EMC Documentum products including installations, configuration, upgrades on both Windows and Unix environments (High Availability option and Disaster recovery)
Provide onshore/offshore technical support and administration for Documentum products
Provide required Documentum s for end-users and admins
Collaborate in requirements gathering and coordinate with developers to come up with the optimal solutions and integrations
Prepare detailed documentation for the servers specs/pre-requisites, installation process, test scripts & Documentum client setups
Collaborate in deployment and testing of work packages during SIT & UAT
Responsible for building VMware of Documentum products for testing purposes and Proof of Concept

Confidential

Internal Systems Manager

Responsibilities:

Responsible for follow up, implementation & integration for new systems
Administration for Internal System modules (BizFlow, Open Issues, Tracking system, Time Sheet system, Requisite Pro, MS-Project, Project Central, FollowUp system, HR module & Knowledge Base)
Lead the IT team and enhance their technical skills
Administration for SQL Server, Exchange, IIS, Proxy & Terminal Server.
Provide required support for NY customers for accessing Aria ERP hosted on our Terminal Server

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