SUMMARY:

• Expertise in creating and managing deployment plans and release closure activities.
• Expertise in Software Distribution and MSI packaging leveraging WinInstall 2000, Novell Snapshot, Wise Package Studio 2 - 7.0, Flexera Admin Studio 11-2013, Zen 1-3.2, and Console One 1.3-3.0, SMS 2.0-2003, SCCM .
• Expertise in supporting Windows 95/98/NT/Me/2000/XP/Vista/7-/8 32 and 64 bit operating systems.
• Expertise in configuring desktop HW/SW for Novell/NT/AD Network Environments and Remote Access.
• Expertise in peripheral devices including networked and stand-alone.
• Highly effective leadership, interpersonal, time management, and organizational skills.

PROFESSIONAL EXPERIENCE:

Confidential, Groton CT

Project Management Sr. Spec

Responsibilities:

• Scheduled and executed all stages of enterprise software, hardware and system implementations. Assessed business implications for each project phase and monitored progress to meet deadlines, standards, staffing levels, and cost targets. (ITIL)
• Excelled in guiding the work of technical teams. Articulated project goals and scope, translated business needs into technical terms, prepared detailed work breakdown structures and instilled shared accountability for achieving project milestones.
• Responsible and accountable for the coordinated management of multiple related projects directed toward strategic business and other organizational objectives.
• Defined and initiated projects, and manage cost, schedule, and performance of component projects, while working to ensure the ultimate success and acceptance of the program.
• Direct the coordination of all implementation tasks involving third party vendors as well as provide consultation to clients on system implementation.
• Provided hands-on assistance, consultation, and technical guidance to teams as required.
• Develop, implement and rollout new products and services.
• Collaborate with team members, stakeholders and outside consultants in a dedicated project workspace.

Confidential, Berlin CT

Senior Systems Engineer

Responsibilities:

• Create MSI, WSE, and WSI software packages- Using Wise Package Studio 8.0.
• Work closely with Business to design, build, and distribute software installation packages through SCCM.
• Upgrade existing packages to work on Windows 7 32 and 64 bit Operating Systems.
• Work closely with Desktop Engineering and Windows 7 Project Team to design, document, and implement procedures for Window 7 packaging.
• Design, document, and implement procedures for global application package testing and platform- Implementing VMware Workstation solution to streamline the process.

Confidential, Groton CT

Systems Platform Engineer, Manager

Responsibilities:

• Accountable for engineering all technical aspects of the Desktop platform. Define required desktop platform enhancements in response to changing business requirements and new technology availability.
• Create, test, and implement technology component changes into the defined desktop architecture.
• Create and maintain tools which support the fulfillment of the core image to client desktops. Facilitate distribution of business applications and security updates; monitor the overall health of the Desktop environment; automate request to fulfillment workflow
• Maintain in depth knowledge of the OS image creation and development lifecycle. Understanding of current and future technologies. Create and maintain a flexible, scalable deployment infrastructure in line with industry best practices.
• Deep understanding of industry best practices regarding desktop deployment and management, testing and implementing improvements to existing build processes.
• Management and advancement of the lifecycle of Confidential standard desktop hardware and software in keeping with vendor support cycles. Liaising with Technical Operations and Site Services (TO&SS) and advising of any changes/updates/security hot-fixes that are required to maintain the integrity of the operating environment.
• Providing support for non- Confidential approved PC models acquired as a result of new acquisitions.
• Creating, testing and maintaining driver sets for the PCoDE image(s). Documenting the process.

Confidential, Groton CT

Senior Systems Engineer, Packaging Team Lead

Responsibilities:

• Create MSI, WSE, and WSI software packages- Using Wise Package Studio 4.6.2-7.0.
• Perform SMS\SCCM Administration.
• Working closely with Business Development Managers and Confidential Colleagues to design, build, and distribute software installation packages through SMS.
• Technical Lead- Perform Quality Assurance and Engineering Reviews of other packagers work.
• Conduct technical interviews for potential employees.

Confidential, Windsor CT

Implementation Manager\Release Manager

Responsibilities:

• Assess new products and upgrades to meet company standards.
• Responsible for effective program implementation to ensure company standards and end- user requirements are met.
• Administer change control process and work with project managers to ensure all documentation is updated to reflect approved changes.
• Create and manage deployment plans and release closure activities.
• Work in conjunction with the Project Managers to review tasks, accuracy and timeliness of project schedules.
• Ensure all company standards are implemented for development projects and system fixes/enhancements.
• Perform milestone and other cross-team reviews to ensure compliance with development life cycle.
• Create and monitor risk and issue management documentation for development projects.

Confidential, Groton CT.

Senior Systems Engineer

Responsibilities:

• Create MSI, WSE, and WSI software packages- Using Wise Package Studio 3.2-4.6 for SMS distribution.
• Design, document, and implement procedures for global application testing and platform- Implementing VMware solution and building out new Global Lab.
• Working closely with Business Development Managers and Confidential Colleagues to design, build, and distribute software installation packages through SMS.
• Conduct technical interviews for potential employees.

Confidential, Enfield CT

Distributed Software Systems/ Senior Desktop Engineer

Responsibilities:

• Technical Lead- Perform technical lead position for Windows XP deployments. Includes coordinating deployments and delegating assignments to technicians.
• Deployment Manager- Lead, direct, and coordinate deployment team. Create documentation for implementation and tracking project status. Work closely with customer in planning, advising, and executing project plans.
• Create and Distribute MSI, NAI, and AOT\AXT software packages- Using WinInstall 2000, Novell Snapshot, Wise Package Studio 2-3.2, Zen 1-3.2, and Console One 1.3-3.0.
• Maintain remote offices- Perform container administration and provide third level desktop support.
• Create deployment procedures and provide on call third level support for XP deployment.
• Maintain Desktop AntiVirus- Deployed and maintained NavCe7.6 for entire organization.
• Provide third level on call support- Provide third level support in multi - platform environment including Home and Satellite offices. Tools include Norton Ghost, Power Quest, Drive Image Pro, RegMon, FileMon, ProcessMon, and AutoIt Scripting.
• Problem Manager- Organize and deploy resources for large-scale problems on behalf of Client Services Department.
• Change Control- Attend weekly change control meetings on behalf of Desktop Software Integration Department.
• Release Manager- Coordinate and plan the deployment of software using Novell Zenworks and WinInstall. Coordinated automated distributions with project and server teams to insure timely delivery of software installations.
• Work closely with Vendors and Business Partners- Attend and perform HW\SW demonstrations to evaluate emerging technology as well as provide expertise for current technology.
• Disaster Recovery Team Lead- Develop and document disaster recovery plan for all the desktops computers in organization as well as level two and three support. Coordinate and lead all desktop restoration efforts during disaster.

Confidential, Hartford CT

Project Coordinator/Team Lead

Responsibilities:

• Created and Maintained Master Images- Loading OS and software for individual departments and applying service packs and upgrades.
• Planned and coordinated deployments.
• Trained, supervised, and directed the deployment team
• Maintained inventory and database for PC Allocation
• Troubleshot and fixed PC’s, Desktop Support. Manage requests using Magic.
• Loaded Win NT/95 and proprietary software off of masters to new PC’s
• Configured PC’s for the network
• Deployed PC’s and peripheral devices

Confidential

Quartermaster

Responsibilities:

• Navigation, Communication, and Administration
• Worked with SRN-19, GPS, and radar navigation systems
• Collateral duties included chart petty officer, publication petty officer, and planned maintenance system (PMS) petty officer
• Trained and directed navigation team.
• Held Top Secret clearance during Desert Storm.
• Veteran of Foreign War.