Project Manager Resume

SUMMARY:

WORK EXPERIENCE:

Confidential

Project Manager

Responsibilities:

Successfully designed and implemented Wireless and IP Point of SaleInfrastructure for 18 Caribbean countries; including RFI/RFP Process, Contract Negotiations, 3rd Party/Vendor Management, and Transition to Production
Managed roll-out/upgrades of Confidential Internet Banking, Mobile Banking, IVR, and over 800 ABMs throughout the Caribbean Region
Working with major Credit Card vendors ( Confidential, Credit Card processors (FDMS/Fidelity), Fraud Monitoring Providers (FICO)
Managed projects for POS Switch Providers to implementupgrades, patches/fixes, replacements of hardwareand security equipmentthroughoutthe Caribbean
Provide Technical and Operational Guidance/Solutions for new and emerging platforms as related to Existing Systems and how to integrate with new Confidential, as well as meet compliance where required
Write Business Cases and Proposals for implementation of Solutions based on user requirements
Create and Manage Project Plans, Cost Management, Status Reports for projects
Provided Onsite Support for various project implementation in Jamaica, Barbados, and Trinidad

Confidential

Projects Officer

Responsibilities:

Member of Senior Management Team guiding Policy, Operational Managed roll-out/upgrades of International Communication Networking Platform
Project Lead for supporting Corporate Network Team for upgrades of Routers, Switches, IPS, Firewalls, and VOIP Solutions
Managed implementation of Scotiabank Jamaica Data Centre Power Supply and UPS Upgrades; without outage to Banking Systems
Working with major Credit Card Vendors ( Confidential, POS Switch Providers (JETS/LINX/CaRIFS), to implement hardware/software upgrades
Manage implementation of Cheque Imaging and Cheque Proofing in Jamaica using the Aperta IPOD Cheque Imaging and Proofing Platform
Project Lead for ABM, IVR, Cash Management, Mobile Top-up Platforms, Branch Teller Platforms and Contact Centre Systems
Manage the Implementation for online systems integration with the Bank of Jamaica for Trade, Funds Transfer and Settlements between Banks

Confidential

Systems Support Officer

Responsibilities:

Teller and Personal Banking Platforms
Point of Sale Platform
AS400 Electronic Report Tools - RADAR
Integrated Switching Technologies (IST)
Cash Management Systems
Windows Servers and PCs
AIX Servers
SupportLAN, WAN, Active Directory, Switches, Routers, Network Printers
Work with vendors to repairBranch Equipment - Passbook and ReceiptPrinters
Liaised with vendors IBM, Telcos (Bell/Rogers/LIME/Digicel), Electrical and Network Cabling contractors to resolve problems within the Bank’s infrastructure or at ABMs
ABM Installations

Confidential

Assistant Information Systems Manager

Responsibilities:

Assist the Information Systems Manager with evaluation/purchasing of new technologies/application and network security policies
Managing Insurance Product Definition, Policy Documents, and Reports Designs
AdministerAccounting System (ACCPAC),
Vendor Management - Evaluation and Procurement of new hardware/software