SUMMARY:

• Over 12 Years of experience in IT industry, and over 8 Years of experience in Project / Program Management
• Functioned and Lead several IT/Business Projects as Senior Project / Program / Delivery / Engagement Manager
• PMI Certified Project Management Professional (PMP)
• Managed Multi - Year, Multi-Million USD Information Technology (IT) Projects and Programs
• Successfully executed several full life cycle projects (Initiation to Implementation), High-End Consulting Assignments
• Strong expertise in PMI Project Management and SDLC methodologies (Waterfall, Agile)
• Progressively responsible career in Fortune-100 companies
• Project Management aProgram / Portfolio ManagementaPMO / EPMO Management
• Requirements/Change Management aRisk / Issue ManagementaProject Budgeting / Costing
• Work Breakdown Structures (WBS) aEarned Value Management (EVM)aShared Resource Management
• SDLC / Agile / PMI Methodology aMS Project /Server/ MS Office SuiteaGlobal Resource Management & Coordination
• Business Process Reengineering aBusiness Process ModelingaBusiness Case / RFP / Proposal Writing
• Pre-Sales & Due-Diligence Study aClient & Relationship ManagementaProject Dashboards / PowerPoint Presentations
• Strong experience as IT management professional with proven abilities in project management, global resource management and successful project delivery by effectively managing the triple-constraints
• Experience in a blend of business consulting, IT consulting and outsourcing domains for Fortune-100 Companies
• Expertise in client & relationship management, account mining & nurturing, pre-sales, and due-diligence studies
• Successfully managed and delivered several development, maintenance, re-engineering, reverse engineering, COTS implementations, and decommissioning (system retirement) projects / programs
• Extensive experience in leading Retail Banking (Credit Cards, Debit Cards, Deposits, Consumer Loans), Funds Transfer, Item Processing, Fraud Prevention, Disputes processing, Customer Self Servicing, Call Center Servicing, Settlement and Reconciliation related projects with a strong Subject Matter Expertise
• Strong experience in project planning, costing, budgeting, executing, monitoring, controlling, testing, implementing projects
• Experience in working with and contributing to Divisional PMO, Enterprise PMO establishments for Fortune-100 Companies
• Functional and Subject Matter Expertise (SME) in Retail Banking business domains (Credit Cards, Debit Cards, Pre-paid Cards, Consumer Loans, Deposits, Mortgage, Home-Equity lines of business etc.)
• Experience in leading High-End consulting assignments for Product Pre-Sales, Sales, Product Evaluation, Process Improvement, Business Process Re-engineering (BPR), Back Office Optimization, involving implementation of Manufacturing Industry Principles, Six-Sigma, Theory of Constraints (TOC), and Process Model Simulations
• Strong experience in creating project dashboards, creative project presentations using MS PowerPoint
• Experience in managing very large teams in cross-functional, multi-national, and global resource models
• Strong experience in resource management (including shared resource pools) using MS Project and MS Excel tools
• Expertise in various US Banking Regulations (REG O, W, Z, X etc), Sarbanes-Oxley Act (SOX), and Check-21
• Significant experience in preparing SOW, IFB, RFP, RFQ, Proposal Responses in various technology & business domains
• Strong experience in working with Enterprise Application Architecture (N-Tier) and Data Architecture teams (CTO)
• Experience in creating, reviewing, and approving logical data models, physical and implementation data models
• Experience in working with strategic initiative & process improvement teams, Blitz and Triages for prioritizing and allocating the projects for development and operational support
• Expertise in organizing JAD sessions, documenting requirements, functional specifications, Use Cases & SIPOC diagrams
• Strong interpersonal skills with demonstrable verbal and written communication skills to maintain effective work relationships with all levels of project teams, stakeholders and senior executive management team

TECHNICAL SKILLS:

Project Management: - MS Project 2010, MS Office 2010, MS Visio, Artemis, PlanView, Clarity, Remedy, Share Point, Knowledge Link

Analytical/Other Tools: - Requisite Pro, DOORS, Documentum, Rational Rose, IBM WBM, Rochade, Erwin Data Modeling, Ab Initio,Informatica

Languages/Frameworks: - C/C++, VB6, COBOL, PL/1, ReXX, Visual ReXX, PL/SQL, iLOG Rules, .NET and Java/J2EE Frameworks

Quality Models: - CMM Level 5, PCMM Level 3, MBNQA

PROFESSIONAL EXPERIENCE:

Confidential, NEWARK, NJ

Sr. PROJECT MANAGER

Responsibilities:

• Managing multiple projects within Provider Network Operations Upgrade Program, which integrates with Enterprise Data Store and Master Data Models - An enterprise level initiative
• Implemented Divisional PMO (DPMO) driven SDLC (Modified Waterfall) methodologies, standards, processes, and tools (PlanView)
• Managed the integration of approximately 35 different systems/interfaces (NASCO, McKesson, EDW, Socrates, BlueCard etc) into the new PNO platform
• Created program/project plans, work breakdown structures (WBS), project schedules, risk management and release management plans
• Executed projects by managing various business/technology stakeholders, internal/external vendors and service providers
• Responsible for execution and delivery of the projects using a balanced matrix team consisting of different business/technology domains
• Conducted daily/weekly status meetings to report project status to various key stakeholders, and executive management teams

Confidential, WASHINGTON, DC

Sr. PROJECT MANAGER

Responsibilities:

• Managed multiple projects in parallel to support Capital Markets development, operations, new initiatives, and application decommissioning
• Responsible to manage the scope, requirements, development, delivery and deployment of a quality solution to meet business requirements Implemented Enterprise PMO (EPMO) driven SDLC (Waterfall and Agile) methodologies, standards, processes, and tools
• Developed project plans, work breakdown structures (WBS), project schedules, risk management and release management plans
• Managed project scope, requirements, risks, budget, and production release activities
• Effectively managed shared resource pools (architects, business SMEs, QA and UAT resources) using MS Project/MS Excel Tools
• Executed projects by managing various business/technology stakeholders, internal/external vendors and service providers
• Responsible for the overall execution and delivery of the projects using a balanced matrix team of 40+ resources
• Responsible for working with legal, FHFA business units and Project Quality Office (PQO) to implement enterprise content management software (COTS application) to store various content types within Documentum repository
• Published project plans, executive status reports, and dashboards to various key stakeholders, and executive management teams
• Prepared executive project presentations, post-implementation performance metrics using MS PowerPoint and MS Visio tools

Confidential, RICHMOND, VA

Sr. PROJECT MANAGER

Responsibilities:

• Managed a series (portfolio) of projects to build & support enterprise-level Operational Data Store (in RDBMS) under Card Data Services domain
• Responsible to meet strict project timelines, stringent technical performance requirements of the Operational Data Store
• Successfully delivered project that meets several non-functional requirements, like disaster recovery MTTR less than 1 hour, sub-second response, and 24X7 availability
• Developed project plans, work breakdown structures (WBS), project schedules, risk management and release management plans
• Effectively managed shared resource pools (architects, business SMEs, QA and UAT resources) using MS Project/MS Excel Tools
• Responsible for implementing enterprise document management system (Documentum - COTS application) to store, archive key project deliverables & artifacts
• Published operational performance metrics on a weekly basis to the key stakeholders and executive management teams
• Managed large cross-functional teams (multiple solution providers) using global resource management models
• Prepared executive project presentations, post-implementation performance metrics using MS PowerPoint and MS Visio tools

Confidential, SAN ANTONIO, TX

IT PROGRAM / DELIVERY MANAGER

Responsibilities:

• Managed this high-end consulting assignment, with an objective to identify potential process gaps, redundancies, cost savings, process and resource optimization possibilities
• Managed a pool of business/process analysts team to analyze the current business processes, identify potential pain points, bottlenecks, process contentions, and process inefficiencies, that may cause longer cycle durations, lower process cycle efficiencies, and under resource utilization
• Developed project plans, work breakdown structures (WBS), project schedules, risk management and release management plans
• Developed future state business process models, and conducted process model simulations to assess the feasibility of the proposed models
• Constructed To-Be process models using various Manufacturing Industry Concepts, Theory of Constraints, and Lean Six Sigma principles
• Published the project progress reports to the executive management teams including SVP/VP, AVP and Executive Directors etc.
• Managed this high-end consulting assignment, with an objective to identify potential (strategic, tactical) options to replace the Confidential ’s Core Banking Platform (comprised of credit, debit, prepaid cards, deposits, and consumer loan full life cycle processing functionalities)
• Managed the consulting assignment by coordinating with 7 large product vendors (iFlex, Kabira, Master Card, Polaris, ACI, TCSL & FDR)
• Responsible for preparing the roadmap of the project, define key project deliverables, product evaluation criteria, evaluation conditions, and maintaining evaluation metrics and information security (using Non-Disclosure Agreements)
• Functioned as a primary liaison between various product assessment teams (business, technical, and functional/non-functional) and product vendors to set the right expectations, milestones, and project goals
• Prepared product evaluation reports and project status reports to senior executive management and leadership teams, including CIO, CTO
• Closely associated with business, technology architectural teams, CIO and CTO organizations
• Published the final product evaluation report along with the proposed recommendations, project timelines and cost/budget requirements
• Estimated 40% reduction in Total Cost of Ownership (TCO) after 2 years of program implementation
• Delivered future-state technology architecture roadmaps for other 13 different Lines of Business within the organization
• Managed and delivered this multi-million, multi-year strategic in-house built development program using latest Java/J2EE technologies
• Developed and deployed enterprise credit card platform and servicing application suite on Confidential .com and to the customer service representatives (desktop based web application)
• Executed the project using Agile Development methodology to satisfy the early Time To Market (TTM) goals of the organization
• Executed the project delivery by leading a very large team of 120 resources using global resource (onsite/offshore) models
• Developed project plans, work breakdown structures (WBS), project schedules, risk management and release management plans
• Managed program scope, requirements, risks, budget, and application releases, and implementation activities
• Managed various business/technology stakeholders, internal/external vendors and service providers (like FDR, FICO Debt Manager, RMS, Fidelity etc.) and integrated change control processes (CCB)
• Managed communications across various functional teams, status/progress reporting, earned value management (EVM) analysis reports
• Directly responsible for managing the resources, performance evaluation, appraisals, and career development of both onsite/offshore teams
• Responsible for managing a portfolio of small to large scale projects varying from few thousands to multi-million USD projects within Confidential Federal Savings Bank
• Organized and participated in Blitz and Triage sessions to analyze work items, project proposals, evaluate ROI, CBA values for prioritizing and approving projects for development
• Managed and delivered several projects in parallel using global resource model (onsite / offshore)
• Developed project plans, work breakdown structures (WBS), project schedules, risk management and release management plans
• Prepared earned value management (EVM) metrics and progress reports/dashboards for the projects
• Organized the project releases into pilot and production environments, and responsible for providing post-production warranty support
• Responsible for communication planning, status reporting, risk/issue escalation to the respective stakeholders
• Managed customer expectations, technical / business resources, and various cross functional teams
• Managed teams that provides 24X7 production & maintenance support for all retail banking applications within Confidential FSB
• Managed operational, production configuration changes, vendor coordination, management and product upgrades
• Supported various project implementations, enhancements, pilot, production rollouts, on-call support and issue/resolution management
• Responsible for preparing production metrics, product support manuals, and lessons learned documentations
• Conducted and lead process improvement sessions, and problem resolution techniques
• Lead the Function Point Assessment Project of all banking applications within Confidential
• Lead and managed this application re-engineering project to convert Credit Card application from OS/2 to Windows OS
• Functioned as a primary liaison between business and technical teams in creating the conversion routines/Language Processing (LaP) tools
• Lead the team to document As-Is functional, technical specifications, To-Be application requirements, migration routines, and scripts
• Responsible for project delivery, status reporting to the key project stakeholders and executive management

Confidential, NOVATO, CA

IT PROJECT LEAD

Responsibilities:

• Lead several development, re-engineering, and reverse engineering projects using standard SDLC methodologies
• Lead business requirements, impact analysis, and effort estimates sessions with various cross functional teams including offshore teams
• Managed the functional, non-functional requirements, use cases, business rules, flow diagrams, and solution specifications
• Prepared traceability matrix, test scenarios, test cases, testing standards, and managing defect metrics
• Managed project releases, and provided project status reports to the management team

Confidential, ATLANTA

IT PROGRAMMER

Responsibilities:

• Developed navigation screens, conversion routines, and integrated with Language Processing (LaP) Tools
• Lead various migration projects, proposal writing, and data migration and consulting assignments
• Conducted workshops, organizing client/customer visits, data/ application migration strategy meetings
• Provided support for the complete life cycle of migration projects, project implementation and post production warranty support