SUMMARY:

• Seeking a Technical Project Management leadership position within a company needing to bring large scale applications to market. An ideal position would be situated between and accountable to upper management, business stakeholders, and the solution delivery team.
• Daily duties would include communicating status reports on schedules, priorities, risks, and milestones, and interacting with cross - functional teams and product managers according to methodology (Agile/Scrum or Waterfall.) The position would utilize the skills gained as a certified PMP where project management standards would be enforced throughout the SDLC.

TECHNICAL SKILLS:

SKILLS: Mobile Service Provisioning, Cloud Applications Ecommerce, Payment Card, and Credit Bureau Transactions API, UX Design, DB SQL Portfolio Project Management Tools (Jira, Workfront / AtTask) Corporate Governances: CPNI, PCI, Sarbanes - Oxley, Security Audits Experienced Manager of Application Development Experienced Ecommerce Manager and Hands-on Developer

PROFESSIONAL EXPERIENCE:

SYNCHRONOSS TECHNOLOGIES, Bethlehem, PA

Technical Project Manager

Responsibilities:

• Provided Project Management for the Software Engineering Research and Development department delivering Synchronoss’ core Personal Cloud provisioning and sync functionality. Created project plans and release plans according to the product roadmap or burndown list. Used foremost waterfall methodologies and transitioned to Agile/Scrum. Coached teams on how to perform ceremonies in-line with the Agile Manifesto: Sprint Planning, Stand-ups, Backlog Grooming, Retrospectives, etc.... Managed build package “hand-offs” to Quality Assurance, Performance and Capacity, and Service Delivery Teams.
• Long term project management and resource capacity planning for a group of 12 Dev/QA team members in a cross functional/matrix, globally distributed environment. Delivered releases bi-monthly including new features and continuous engineering to 80 million customers of a major US telecom carrier. Delivered end-point (mobile client) provision middleware solutions, performance tested at 160 TPS. Provided user functionality such as content transfer, cloud sync, contact sync, and online support.

INDEPENDENT CONSULTANT

Confidential, Morgantown, PA

Responsibilities:

• Project Manager for customer implementation. Managed workflow optimization through custom application development. Created supporting collateral, specs, installation docs, website, and white papers promoting program lifecycle management. LMC is an early start-up seeking investors.
• Helped to gather requirements and needs analysis for ERP selection. Recommended improvements to business processes. Maintained Microsoft SBS network and user administration.

Confidential, Berwyn, PA

Application Development Manager

Responsibilities:

• Led the development of an innovative web-based, large scale customer relationship management (SMT) application that was recognized as Best-in-Class by Convergys.
• Led product development and launched new subscriber services (WAP, prepaid and ringtones services).
• Acted as IT’s liaison with the business units by translating “technical jargon” into plain English.
• Communicated and partnered with cross-functional stakeholders at all levels helping set priorities and strategic direction of business initiatives and goals.
• Analyzed customer experiences and workflows on ecommerce sites and account management sites maintaining high quality sales acquisitions while also maintaining product catalogs and content.
• Interpreted business unit development needs by providing resources for documentation of business requirement, quality assurance testing and .
• Collaborated with information systems admins on application architecture and infrastructure solutions.
• Planned and managed change control, UAT and deployment schedules, working with business units and developers. Content deployments were as frequent as weekly and during off-hours.
• Created prototypes, pseudocode, and functional specifications to hand off to stakeholders for approval.
• Created revenue by streamlining business processes (ex. removed the need for terminals for credit card and check payment processing).
• Evaluated trends in web and wireless Internet technology and applied them to existing projects
• Recognized personnel s by ing project bonuses and annual performance increases.
• Made it a priority to make myself available to personnel for guidance and support.

Confidential, Exton, PA

Marketing Communications Manager

Responsibilities:

• Created a corporate identity and market its’ services through ecommerce, events, and direct marketing.
• Developed a web site catalog with a secure ecommerce store.
• Implemented LAN and MS Exchange servers to streamline workflow.
• Managed all online and print graphic services.
• Improved search engine recognition and sales tracking tools.

Confidential, Exton, PA

Interactive Marketing Manager

Responsibilities:

• Created technical marketing media to support software products as part of the Marketing group.
• Created from inception design and content of the corporate web site and extranet.
• Constructed software demonstration and staged event production along with digital video and vapor-ware.
• Produced multimedia presentations, corporate graphics, and interactive sales CDs.
• Vendor management of all media aspects of large scale budget event productions.