Program Manager Resume
Washington, DC
SUMMARY:
- Hands - on Project Manager with over 20 years’ experience in the evaluation, implementation, and management of critical Business Applications: Data Conversion, Business Intelligence, MDM. Strong Project governance skills, client management expertise, ability to find common ground with minimum interruption to the project.
TECHNICAL SKILLS:
Database: Oracle, MS SQL, Sybase, MongoDB, Netezza
ETL Tools: Informatica, Pentaho, AbInitio, SSIS
BI Tools: Qlickview, Tableau, Microstrategy, SAP Business Objects, OBIEE, Hyperion
Applications: OBIEE, ErWin, Siebel, Svn, JIRA, SAP
MDM: Oracle, Informatica
PROFESSIONAL EXPERIENCE:
Program Manager
Confidential
Technologies: VLDB, Oracle MDM, MarkLogic, Smartlogic, Tableau, MS SQL, Jira
Responsibilities:
- Responsible for Planning, Budgeting, Forecasting and Delivery of the mutliple projects utilizing different methodologies: Waterfal, Agile, Scrum, Rapid prototyping.
- Implemented Data Management solutions for following clients:
Confidential, Washington, DC
Senior Director
Technologies: Oracle, Netezza, Pentaho, Microstrategy, ERWinResponsible for managing new Business Intelligence infrastructure and Business Analytics for Marketing, Finance and Web Analytics teams
Responsibilities:
- Architecture and development of new BI Infrastructure
- Put together Business Intelligence Team and Infrastructure from ground up
- Hired new Team members and manage consulting and off-site vendor implementaion teams
- Evaluateted, selected and implemented new technology for new BI reimplementation
- Implemented new corporate - wide click-stream analytics and customer reporting
- Responsible for data collection, reporting and analysis requiremetns for Marketing, Finance and Web Analytics Teams
BI Architect, Consultant
Confidential, Framingham MA
Technologies: Informatica, ErWin, Business Objects, SAP BW
Responsibilities:
- Implement Financial Project analysis reporting system.
- Define and manage implementation of best practices for ETL development: Audit, Data Cleansing, and Load Recovery.
BI Delivery Manager
Confidential
Technologies: Oracle ERP, Informatica, Analytics, ERWinResponsibilities include managing IT delivery for Information Management applications
Responsibilities:
- Enable Revenue Reporting application for internal and external customers. This application used for reporting financial results to Wall Street.
- Successfully implemented SCRUM methodology for faster delivery BI functionality. Establish robust release schedule.
- Improved existing development process to support short term business objectives as well as strategic business goals
Technologies: OBIEE, Siebel CRM, Siebel Marketing, Brio, IBM, Informatica, Siebel Analytics, Brio.
Director, Global BI Applications and CRM Data
Confidential, Maynard MA
Responsibilities:
- Successfully completed several high-visibility Integration and new Implementation projects: CRM upgrade, Customer data cleansing, D&B integration, Sales operations dashboard, Marketing Campaign analytics, Global Sales Reporting
- Developed a comprehensive product roadmap working with cross-functional departments including Sales, Marketing, Product and Customer Service.
- Established BI Team. Managed BI Global Business Intelligence applications
- Responsible for managing Global CRM data and the Data Quality team. Built teams globally and established off-shore presence. As turn-around manager, successfully integrated several teams into well-functioning organization Offshore Development Center received CEO for best process compliance
- Responsible for supporting Sales, Product and Marketing departments which include over 2500 members globally
- Responsible for staffing and budgetary requirements for the department globally.
- Facilitated and prioritized project proposal generation across organizations
- Success of Monster Data Quality effort documented in the Trillium Case Study as an one of the best in the industry
Technologies: Siebel CRM 8.0, OBIEE, Siebel Marketing, Business Objects. MS SQL 2005, SSIS, Trillium, Informatica, Siebel Analytics, Brio.
Technical Manager
Confidential, Boston, MA
Responsibilities:
- Managed Teradyne’s business intelligence team
- Established off-shore presence for the team responsible for Enterprise Data Warehouse, based on Oracle ERP
- Managed multiple implementations based on Oracle Applications. Played key role in major Oracle ERP upgrade.
- Established long - term Enterprise Data delivery of strategies and directions
- Established a corporate Data Architecture Team. Sold this idea to senior management and established data architecture team.
- Evaluated new technologies to determine relevance and potential value-added to business. Responsible for proposals review and vendor selection
- Established partnership with Business Intelligence vendor to help Teradyne deliver more strategic reports to user community
- Sample projects include: Customer Portal, Oracle Application Integration, Apps upgrade, Manufacturing Data mart, Customer Survey Portal, Enterprise Scheduling and Operations upgrade, Business Intelligence Reporting upgrade, Oracle Application upgrade
Technologies: Oracle Applications HR/Financials/ Manufacturing, Informatica, Hyperion, ErWin, Control-M
Senior CRM/Data Warehouse/Architect Consultant
Confidential
Responsibilities:
- Managed data architecture team and grew this practice to 12 specialists
- Built solutions for financial, banking and manufacturing clients. Solution based on various technologies: Oracle Applications, Siebel, MS SQL Server and others
- Defined complete technical architecture and approach for new corporate systems including EAI, Data Base management, HR conversion systems, Cash Management systems, Business Intelligence, Customer Portals
- Defined and established overall development and coding standards
- Developed business case, proposal, and detailed plan to justify and sell project
- Analyzed technical resources and applications architectures for projects
Clients included: Teradyne, Ceridian, Inc., Citizens Bank, iGATE, Hartford Insurance, Fujitsu Consulting, Staples, EMC, AT&T, Exchange Applications, Arbella Insurance, Fidelity Investments, Pershing Inc.
Senior Data Warehouse Architect
Confidential, Boston, MA
Responsibilities:
- Responsible for technical architecture and deployment for Data Warehouse projects for multiple clients in New England area
- Supported Business Development effort. Managed project technical implementation from initiation phase to completion
- Built industry vertical data warehouse / business intelligence planning and delivery organization
- Defined IT strategy and conducted profit and benefit analysis as well as cost estimation for Data Warehousing projects
- Launched Coopers & Lybrand product lab for testing, evaluation and marketing of various Data Warehousing and Data Mining products, targeting potential clients
Senior IS Consultant
Confidential, NYC, NY
Responsibilities:
- Managed Information Systems in multiple locations. Coordinated project assignments and information flow
- Accomplished integration of legacy data from several locations and data conversion for use in Client Server environment. Managed Business Requirements Analysis for Health Care Facility management
