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Business Analyst Resume

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San Jose, CaliforniA

SUMMARY:

  • Result oriented Project Management Professional (PMP) with 11+ years of diverse experience working with high quality driven CMM Level 5 Organizations. Accustomed to managing multiple medium to large projects simultaneously in fast - paced and fluid environment under stretch goals on quality, delivery and customer satisfaction.
  • Rich industry experience with clients like Confidential, Cisco, Confidential, Confidential, Confidential, expertise in managing enterprise IT project life cycle through all phases.
  • Managing and working within multi - shore model, interacting with, virtual teams, vendors and partners coming from diverse culture, background and geographical locations.
  • In-depth knowledge and experience in managing budget, schedule, risks and change requests.
  • Experience in portfolio budget analysis, outsourcing strategies, and contract management.
  • Defining and Implementing Industry Standard Best Practices and various Productivity Metrics across PLC.
  • Technology and developer background on Microsoft .NET and ADM.
  • Multiple rewards achieved on Project Execution excellence, Knowledge Management within Organization and from Client Organization.
  • Self motivated with excellent leadership and analytical skills and a good problem solver with strong and effective communications and negotiation skills.

TECHNICAL SKILLS:

Operating Systems: Windows NT/2000/2003/XP, Macintosh

Applications: MS project, Visio, MS Office, Visual Studio, IIS, VSS, Test Director 7.5, TSRM

Database: SQL Server, Oracle 8i, MS Access

Languages: Visual Basic .0, ASP, .NET, COM, HTML, XML, C, C++, VBScript, JavaScript

PROFESSIONAL EXPERIENCE:

Confidential, San Jose, California

Business Analyst

Responsibilities:

  • Interview key team players, elicit and document pain points in the existing manual signature approval process of legal agreements.
  • Propose low cost process changes with high business value in addition to architecture design of new cohesive, centralized automated system.
  • Engage with cross functional groups to present the Business Case and quantitative Return on Investment (ROI)/ Savings to receive successful Business Commit.
  • Prepare detail To-Be process work flows for various legal agreement types as a foundation to robust business requirements and presented at director level.
  • Document business requirements in depth (following PLC guidelines) with attention to assumptions, constraints, migration strategy, SOX compliance etc.

Confidential, Fremont, California

Release Manager

Responsibilities:

  • Focus on coordinating various product deliverables (from multiple enterprise domains) to bring them together to work as an integrated release package/ solution.
  • Help coordinate product timelines ensuring they are planned and managed so that future dependencies can come together in a timely manner.
  • Align external dependencies to make a release successful thereby opening up the visibility into delivery processes and reducing the silo effect so that parallel development and dependent product development have insight into requirements, timelines, and changes.
  • Initiate early coordination from the requirements phase of the project release to ensure presence of lead-time for all of the co-dependent pieces to be developed together, tested, and operate effectively prior to the release date.
  • Report back periodic status/ updates to Enterprise Release Management (ERM) team along with other domain release managers to address issues/dependencies if any in a timely way.
  • Conduct releases of major/ minor/ emergency releases following established release processes.
  • Conduct release management process s at Director Level.

Confidential, San Jose, California

Program Manager

Responsibilities:

  • Conduct quarterly meetings with management to understand vision and strategy, define high level execution roadmap and effort estimates, budget approval, collaborate with internal practice units and negotiate for right set of resources to align with customer requirements.
  • Define and execute business development plans to meet bi-annual revenue targets, lead business critical programs, oversee all ongoing projects and maintain client relationship.
  • Act as a liaison between Finance/Accounts Payable/ Manufacturing Operations/ Contract Manufacturers, manage quarterly financial budget till closure for more than 20 Manufacturing Operations business units across world and report to executive level.
  • Drive Manufacturing Test Plan Review Board meetings with Senior Director and Managers from more than 10 Business units (BUs).
  • Designed and Managed SharePoint collaboration portal for a) effective and timely issue closure and 2) better communication and reporting for the account.
  • Manage portfolio level financial budgeting involving 50+ team members from various practice units both at Onsite and Offshore and work with Finance/ Accounts Payable team till closure.
  • Mentor team of 25+ computer professionals and manage multiple projects simultaneously achieving on time delivery with high quality.
  • Mentor Development team on continuous improvement to enable scalability and flexibility with reusable Web Framework and code libraries shared Infrastructure solution to support all client applications and databases.
  • Manage and perform the process of Statement of Work and contract creation to secure new and follow-on work.
  • Present quarterly executive business review reports on the current program, future opportunities and client issues.

Confidential, San Jose, California

Project Manager

Responsibilities:

  • Collaborated with 7 Business Managers to define problem statement, scope, RACI, SIPOC, opportunities, dependencies, risks, business requirements and to-be process for existing Global Supply Chain ‘Direct Fulfillment’ process.
  • Coordinated workshops with Contract Manufacturers world wide to gain consensus on ‘Direct Fulfillment’ Lean requirements and To-Be Process.
  • Provided “one face” to Cisco distributors, delivered improved supply chain visibility and accelerated profitable growth and sales for Cisco and distributors by deploying solutions and reporting metrics to mitigate waste and re-invest savings into growth.
  • Supervised preparation of Architecture Roadmap, Supply Chain Data Gap Analysis and Resolution and BI Reporting tool selection.
  • Mentored staff in methodology and consulting excellence and encouraged best practice in project management and project planning.
  • Produced periodic status reports, managed stakeholders and resolved day-to-day issues with emphasis on SDLC.

Confidential, Chicago, Illinois

Q A Lead

Responsibilities:

  • Review of Functional Requirement document to find the gaps from the Functional testing of principal Warehouse repository that contains the historical data on the loans and the customers from multiple source systems.
  • Project plan preparation and providing estimates to Client for planning purposes.
  • System Test Planning and Preparation of Test Data Requirements.
  • Providing Signoff on Testing Team behalf to get the code to UAT and preparation of Test Completion Reports.
  • 100% on time project completion while meeting strict timelines and budget requirements.
  • Reduced turnover time by bringing in Automation Testing techniques and Improved TCOE processes by maintaining innovation within the team.

Confidential, Boise, Idaho

QA Lead

Responsibilities:

  • Reviewed requirement documents to find the gaps from the functional testing that focused on verifying the implicit functionality and business processes implemented in commercial off-the-shelf (COTS) software application framework.
  • Coordinated among Vendor, Development team and End users for quicker project issue resolutions.
  • Defined System testing strategy that helped identify defects in 3rd party application.
  • Prepared Testing Environment & Test Data Requirements.
  • Interacted with Business Client and Status updates to Stakeholders.
  • Provided Sign off on Testing Team behalf to get the code to UAT and Preparation of Test Completion Reports

Confidential

Sr. S/W Engg

Responsibilities:

  • Performed business requirements analysis, assisted in website architecture, designed and coded critical modules and led a team of 4 in Configuration Management of the product.
  • Prepared installation scripts and ensured correct versions are dispatched to various clients.
  • Managed on field deployment of Knowledge Exchange product for clients such as Goodlass Nerolac, Lowe Lintas and Eureka Forbes in Mumbai, India.
  • Led Data Migration project for moving clients from Version 2.7 to 3.2.
  • Performed Code Reviews, Test Plan Preparation, Estimation and Work Scheduling

Confidential

Software Engineer

Responsibilities:

  • Analyzed business requirements, Prepared Functional specification and Design of ‘Data Upload’ Website.
  • Involved in Coding, Testing and Integration of Website modules such as Discussion Forums, Opinion Poll sub system and File Storage.
  • Conducted sessions for team members on Microsoft LDAP and Site Server 3.0

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