SUMMARY

• Business analyst with 7+ years of experience with emphasis on Business Analysis, including Quality Analysis and software development. A motivated, sincere, committed, quick learning, multi - tasking, detail-oriented team player with excellent communication, problem solving and leadership skills with the ability to build and maintain strong working relationships with senior and junior business sponsors, as well as technical specialists.
• Exposed to all processes involved in software development life cycle.
• Served as a Liaison between client (customers) and IT organizations in the development of new IT system requirements.
• Strong knowledge of Financial Statements, Cash Flow, Financing Structures, Capital Management, Capital Structures and Budgeting. Worked on Tax wise software for individual tax filing (1040 form) and Quick book (bookkeeping).Familiar with 1120S FORMS for Corporate tax fling, Right Click Software, applications and payroll software.
• Extensive experience in gathering, managing and documenting business requirements especially related to Finance, Banking and Wealth Management by communicating effectively.
• Experience in gathering and interpreting the requirements to prepare the business requirement document and functional requirement document.
• Experience in various domains like Retail/E-commerce and Healthcare.
• Helped gather requirements for enhancements and processes using UML and Rational Uni ed Process (RUP)
• Worked on projects with different SDLC methodologies such as Waterfall, RUP, and Agile methodology.
• Experience in organizing Joint Application Development (JAD), Interviews, Workshops and Requirement felicitation sessions with end-user/clients/stake holders and the IT group.
• Extensive experience documenting Business Requirement documents (BRD), System requirement Specifications (SRS) and Functional Requirement Specifications (FRS).
• Experience in performing Feasibility Analysis, Impact Analysis, Gap Analysis, Risk Analysis, and Project Scheduling.
• Experience in providing Usability solutions for various web based applications.
• Excellent understanding of HIPAA transactions and code sets.
• Experience in reviewing Test Procedures, defining Test cases, reviewing and maintaining Test scripts, analyzing bugs, interaction with team members in fixing errors and User Acceptance Testing (UAT).
• Strong experience in GUI Testing, Functional, Regression, Integration Black Box testing.
• Seasoned in testing analyst and oversight of testers creating Use cases, Activity Diagram, Sequence Diagram, Requirement traceability matrix.
• Experience in using software testing tools used for Defect Tracking and testing.
• Excellent problem solving and conflict management skills including the ability to manage conflict and find mutually acceptable resolutions.

TECHNICAL SKILLS

Business skills: Worked as a Business Analyst interviewing client to understand their business and functional requirements, gathering their future needs and transforming them to functional specifications.

Database: DB2, Sybase, RBMS Concepts, Oracle, SQL Server 2000, MS Access

Modeling tools: Rational Unified Process (Rational Rose, Requisite Pro, Clear Case and Clear Quest, Use Case Diagrams, Sequence Diagrams, Activity Diagrams and ITIL

Testing Tools: Mercury Win Runner, Load Runner, Rational Clear Quest, Rational Clear Case, Quick Test Professional, Test Director.

WebTools: Frontpage, Photoshop, Dreamweaver.

Programming Languages: SQL, Javascript

Operating systems: Microsoft Windows 2000/XP/7/NT/Vista.

Utilities: Crystal Reports, Dashboards.

PROFESSIONAL EXPERIENCE

BUSINESS ANALYST

Confidential, Columbus, OH

Responsibilities:

• Conducting JAD sessions to analyze the workflow.
• Prepared Sequence diagrams in MS Visio.
• Maintained version control of all functional design documentation and requirements definition documentation.
• Managed critical paths and bottlenecks in conjunction with Project Tracking Reports.
• Analyze functional specifications, identify QA approach, create strategy and test requirements for new client request and enhancements to existing systems.
• Conduct reviews with various project teams for effectiveness and adherence to quality processes.
• Translate business requirements into QA test scenarios and create test cases.
• Use Quick test Professional to automate tests as required.
• Maintain QA environment to perform user acceptance testing in a controlled environment.
• Create back - end test cases using SQL queries for checking Database Integrity.
• Co-ordinate the schedule of test cycles with the appropriate analyst and development team.
• Perform data analysis and reporting function associated with test cases.
• Used Quality center to report all defects, defect status and closure information. Ensure data is correctly reported in it when defect is resolved or closed.
• Review the test results with QA team and business partners.
• Assisted in training users and providing any additional help needed

Environment: Tableau, Oracle Open Source Stack (MySQL, Java), MS SQL Server, MS Suite (MS Word, MS Access, MS Excel and MS Project, Architecture (XML), Client Server Environment and SOA.

Confidential, New Albnay, OH

Business Analyst/ Quality Analyst

Responsibilities:

• Conducted meetings with business team, marketing team to capture business requirements and system behavior.
• Experience in Agile methodologies.
• Developed Wireframes and Interaction specifications on the Confluence.
• Played a major role in requirements gathering from the users and creating use cases, data flow diagrams, activity diagrams, sequence diagrams, UI design and development of the front-end architecture
• Created Test plans and executed Manual Test Cases by using positive and negative data inputs. Reported results and defects in JIRA.
• Used Test Lab module of Quality Center to perform test execution activities by creating various test sets.
• Experience withMobile application testing - iPhone, Android feature phones using Simulator"Device anywhere"
• Expertise in Content Management Testing (CMS) and (CMC) to manage website content and the inventory of the products.
• Involved in Smoke Testing, Complete Functional Testing, End-to-End testing, Regression Testing and User Acceptance Testing, and on different versions.
• Actively involved as a member of the Change Management Board and documented all the change requests.
• Actively participated in Defect Review Meetings and analyzed the status of the discrepancies.
• Coordinated with the off-shore team to write test cases, test scenario and run the test cases manually.
• Clarified QA team issues and reviewed test plans and test scripts developed by QA team to make sure that all requirements will be covered in scripts and tested properly.
• Worked closely with Usability Team to ensure all the usability standards and procedures for the application where correct.
• Analyze the impacts of any new releases going into effect to minimize effects on corresponding systems.
• Actively involved as a member of the Change Management Board and documented all the change requests.
• Used regression testing to make sure that new functionality is not impacting existing functionality in the system.

Environment: Agile, E-commerce, Retail, HTML, Javascript, Java Web Services 2.0, J2EE, ALM, MS Visio, SQL UML,MS Office, MS Project, CMS, CMC, Oracle 10g, SOAP UI, ITIL, JIRA

Confidential, Rochester, NY

Business Analyst

Responsibilities:

• Conducted in JAD sessions with the SMEs to gather requirements
• Design, develop and deploy specific tests to tune Application server environments as well as database components.
• Involved in planning the workflow process, analysis, use case diagrams and the activity diagrams
• Understand the underlying business requirements that drive core systems and acceptance testing (UAT) and the associated downstream impacts that any changes from these systems will have to the disclosures and financial reporting
• Gathered requirements and prepared business requirement documents (BRD), System Requirement Specification (SRS) by interviewing Account Managers, Underwriters and SMEs Write SQL queries for checking the output of various queries and reports.
• Co-ordinate scheduling of production environment installs with Business Analysts and Production maintenance teams.

Environment: Waterfall, HTML, Java, Java Web Services 2.0, J2EE, Rational Requisite Pro, MS Visio, MS Access, UML, MS Office, MS Project, Test Director, HP Quality centre, Sharepoint, DOORS, ITIL.

Confidential, New York, NY

Business Analyst

Responsibilities:

• Prepared and analyzed System and Functional Specification Documents.
• Created a Test Strategy to be implemented across the web integrated system.
• Worked with the application development team to identify bottlenecks that could hinder progress.
• Implemented a modified RUP for managing requirements.
• Assisted in performing functional and GUI (Graphical User Interface) testing by preparing automated scripts using Win Runner.
• Used PeopleSoft's Customer Relationship Management (CRM) tool to access information about customers and Human Resource Management System (HRM) to formalize selection, evaluation and payroll systems.
• Involved in UML diagrams and design of Use Case Diagram, Class Diagram, Sequence Diagram, and State Diagram for project documentation using Select Enterprise.
• Tested security privileges of the application for individual users as well as group access.
• Extensive interactions with the client and the management teams to understand the requirements and report the status of the testing efforts on their applications.
• Interacted with developers to Involved in meetings and walkthroughs and was responsible for weekly status reports.
• Strong working experience with Data Warehousing tools like ETL, Cognos, and Business Objects.
• Worked on MS-Excel and Visio while developing use cases.
• Understanding of the As-Is Systems (Current Environment) and the development of the To-Be Systems (Target Environment).

Environment: Waterfall, HTML, Java, Java Web Services 2.0, J2EE, MS Visio, MS Access, UML, MS Office, MS Project, ITIL.