SUMMARY:

• Expertise in coordinating diverse teams and resources to complete objectives. Organized and detail - oriented with proactive and hard-working nature. Information Technology Roles as; Technical Delivery Manager; Technical Project Manager and Senior Business Analyst. SCRUM Intro with AGILE Implementation. SDLC Development - Design and Implementations. PMP Process Methodologies and Six Sigma Green Belt Certified. ITIL-Knowledge.
• Extensive experience technology projects experience includes: Business processes and changes, data center migrations, integrations, close-outs, server/storage virtualization projects & builds/server upgrades, network builds & decommissions, corporate workplace facility builds and O/S migrations.
• Emphasis to include change management and project management operations, Enterprise Wide Project to include mergers and acquisitions. Release management directives and process for technical, business and functional implementations. Managing project releases as directed by (PMO Office) - Transitions and process change methods, business analysis and requirements development for application and software development.

TECHNICAL SKILLS:

Infrastructure Upgrades, Management and Build Out: Data Center Closing and Migrations, Middleware and Server Upgrade to support Migrations and Relocations, Rack and Stack Server Management, DMZ Storage Purchase and Management, ODBC Crystal Reports, HTML, XML Programming Language, Oracle, Database Server Upgrades, Purchases and Firewall Configurations.

Business Process and Technical Management Tools: MS Project Server 2016, SharePoint Web, MS Project 2013 - Manage Project Timeline, Resources, Detailed Tasks. Project Finance Management via PCM Finance Management and Invoicing, Develop Business Requirements Documents to Support Technical and Functional Design and Tasks. Microsoft Visio Professional 2007 OLD VERSION - Build business process flowcharts, network diagrams, workflow diagrams, database models, and software diagrams. Knowledge of Technical Process Improvement and Workflow using TPO Web Services, NEXUS, Clarity tasks management for projects. MS Excel 2013 - Project and Resource Capacity Reporting, Detailed Task List for Project Implementations, project finance, Vlookups, import/export data file transfers. PMWUS - Project WorkStation (Plainview replacement)

Security Systems: Authorization Management: Security Officer for End User - Managed User Application Privileges, Roles, Profiles, and Resource Limitations, User Privileges, Roles, and Profiles, Security Checklists and Recommendations. CISCO Secure Services, VPN Network Access, Tele-worker Technology, WIFI Cloud Computing, Knowledge of: SANS, SSO, SIEM. Threat Intelligence Provider., Network Traffic Analysis, Web Proxy. Cybersecurity Platform. User experienced of Mainframe - CICS, TSO, Focus and RACF applications.

Microsoft Office: 2013 Packages to include: MS Project Professional (MS Word, Excel, PowerPoint, InfoPath, Visio, Publisher, MS Access, Adobe Pro Plus, Photo Shop Plus, Well versed in multiple styles of Release & Change Management processes

Banking and Financial Applications: NICE-ACTIMIZE Vendor Trading Application- Financial Crime Application

PROFESSIONAL EXPERIENCE:

Confidential

Project & Business Consultant Manager

Responsibilities:

• Attend all industry and project meetings for “RFP Solicitations on current projects/ updates and directives.
• Experience interfacing with contractors, construction superintendents, construction engineers and Senior Construction Managers on project issues.
• Worked on project drawings and plans to develop and submit RFP’s and bid estimates.
• Work with suppliers, vendors to price work and materials costs. Managed the contracts for hired/selected vendors.
• Managed project change orders process and request for additional funding and with architects/engineers of record regarding change orders and interpretation of contract documents, drawings, submittals/approvals and any other issues that may arise.

Confidential

Project Manager/Business Office Manager/Coordinator

Responsibilities:

• Manage the forecast of project cost for time, cost and quality.
• Coordinated hiring contractors and laborers to support the project effort and trade scope.
• Negotiated contracts with architects, vendors, contractors and other workers.
• Managed delivery of materials and equipment to construction sites with material and equipment suppliers.
• Manage monthly billing for work efforts in TEXTURA system.

Confidential

IT PMO Project Coordinator - BETA Development

Responsibilities:

• Coordinate and manage information technology projects to include, time and resources.
• Liaising with clients to identify and define project requirements, scope and objectives.
• Interacted with senior leadership and major stakeholders to establish strategic plans and objectives for programs projects.
• Consulted with business partners to clarify and define complex project requirements, budgets and business cases, including statements of work.
• Responsible for end-to-end program or project management, demonstrating ownership of the entire process from beginning to end.
• Developed project level processes, procedures and performance metric with build our via VISIO

Confidential

IT Technical Project Manager

Responsibilities:

• Assigned project two packages inflight - Regulatory project with EOY 2016 compliance requirement for install.
• Managed project resources, application teams, vendors via onsite, virtual and off shore methods.
• Managed the inflight project plan, business requirements, build/design/test to install, and managed to tight deadlines for implementation of packages. Managed resources and project tasks via Detailed Tasks Plan (s) - process to schedule & approve deployments for Production & Pre-Prod environments
• Managed the project team to deliver timeline via NICE Vendor SCRUM PM utilizing agile/build/test methodology to critical milestones and successfully met the implementation deliverable target of EOY 2016.
• Information Input Component: Delivers assumptions and data to the model; Ensured the Wells Data did not compromise, Incomplete/inaccurate customer or transactional data; performed review of data mapping errors/irregularities.
• Reviewed models test data and file load errors and timing issues/ Eliminated the silos of data due to mergers or acquisitions.
• Data Management: Assess completeness, accuracy, and relevance of input data. Identified and documented data limitations..
• Coordinated numerous successful AML Models and Release of Code from Engineering to Production.
• Coordinated build process between to ensure only needed changes were included
• Assigned two projects in the Initiate phase and developed the project charter, project plans and started business requirements review and deliverables. Supported the line of business to streamline business requirements for new design and new application process.
• Developed and implemented program and project level processes, procedures and performance metrics. Supported technical application in creation of high level and low level design documents

Confidential

IT Technical Project Manager

Responsibilities:

• Assigned four SDLC Projects in flight - developed project charters, project plans, and required documentation for PMO PMWUS work stream processes.
• Reviewed SDLC charters and business requirements, made respective changes and managed to enterprise wide implementation schedule
• Assigned two eCommerce project in flight - developed the project charters, obtained funding and initiated the business requirements.
• Managed vendor’s development, review and build of requirements to support new HTML and SSO (Simple-Sign on Process) into the Confidential Platform.
• Tracked Change Management of internal instance for both code and system level changes.
• Responsible for deployments of code and system level changes for QA.
• Designed & lead cross-functional weekly meeting to communicate information and resolve Release issues.

Confidential

IT Technical Project Manager

Responsibilities:

• Led IT Infrastructure and Engineering data process teams on the new hardware platform for correct purchase to support new processes of data and transactions.
• Worked with infrastructure security team to configurethese instances to use a specific ports and allow access for developers. Managed process within Wells and security teams to configurethefirewalls to allow access to that port for authorized users or computers
• Worked with Systems Engineers to Configureanewly purchased Serversand assisted and managed the new TCP Port (SQLServer ConfigurationManager) on new hardware with emphasis on data migration and load balancing.
• Established the coordinating and prioritizing of key work request across multiple applications to support the key deliverables of the statement rendering process and interdependencies between the applications.
• Provided consistent and comprehensive status reports with data retrieved from various reporting vehicles.
• Managed update of project data, project updates, and ongoing cost analyses, significant issue management and resolution transactions error.
• Communication with business lines and technology management, often at senior management levels on

Confidential

IT Technical Project Manager

Responsibilities:

• Managed and implemented Enterprise wide Wachovia to Confidential Platform - “State to State” Brokerage products conversion from Wachovia to Confidential Platform for the Brokerage Division $1.5k Compliance Project
• Delivered the end to end solution delivery of data integration application, testing, and implementation.

  Managed Thomson Reuter - vendor design and Visio diagram for data moving from host server to targeted server.

• Managed and created & improved data and application date release processes and documentation to minimize customer impact during changes.
• Facilitated decision making, provided direction and thought leadership to the team, and effectively communicate technical data to non-technical colleagues.
• Liaison between the business user groups and the technical systems groups. Lead weekly conversions meetings to include testing, command center management and application teams.
• Facilitated successful Release of Code from Engineering to Production by proactively & reactively working with Executives, Product Management, Development, QA and Operations.

Confidential

Technical Delivery Manager - FTE

Responsibilities:

• Managed the transition from data center in Boston, MA and “stand-alone in-house warehouse” statement rendering process to Confidential ’s assigned targeted eight locations.
• Led project team in JAD applications; pulled system logs and completed inventory documentation impacts upstream and downstream prior to data center shutdown.
• Utilized VISIO to document current state of system and application infrastructure environment and dependencies, creating design drawings of proposed new architecture, and balancing requests with capacity.
• Developed VISIO designs for server, middleware and used Visio as a client application for drawing diagrams like the Network Diagram, Floor Plan or Flow charts.
• Led architects and engineers on purchase cost and remediation of older servers in data centers within Merrill Lynch sites targeted for closure 3QTR 2010;
• Implemented New Server Infrastructure Tactical, Virtual and Web Servers, Led development of New Server Models for new hardware/server rooms and infrastructure in eight data fulfillment centers on east coast and/or data center processing sites.
• Worked with security engineers on the BOA Firewall settings within Windows Server 2012 with utilization of Visio stencil for use in diagraming VMware View virtual desktop infrastructure (VDI) environments.
• Measured utilization of live workloads, scheduled backups, and current software and applications.
• Managed modification and or termination of service contracts - planned to sunset applications as specified in plan.
• Initiated and tested for disaster recovery locations and staffing to mitigate risks
• Developed MS Project detail plan and requirements to reengineer remediation of accounts and password security risks within the targeted sites.
• Managed the integrated users with the data centers, both domestic and foreign on new server access and platform management. Managed the build of new servers and infrastructure to support the additional data loads and build out of VISIO sever to server migrations to provide the team as we worked with engineers the MMC (Microsoft Management Console
• Successfully managed the data and process transition from Countrywide Check Writing and Letter process to the Confidential Platform.
• Managed the upgrade, purchase and transition of new 2012 servers to accommodate additional data load in West Coast Data Center.
• Worked with infrastructure security team to configurethese instances to use a specific ports and allow access for developers. Managed process within BOA and security teams to configurethefirewalls to allow access to that port for authorized users or computers.
• Worked with Systems Engineers to Configureanewly purchased Servers -
• Lead Effort to “re-route” the new data streams to produce checks and mortgage statements on new platform.
• Lead and managed the merger with a project budget of $850k and Level 3 Initiatives with planned Project Funding >$1.5mil; Delivered solutions with <5% forecasted variances; SPI = 1.0.
• Promoted to project manager role to plan, schedule and execute all stages of enterprise software, hardware and system implementations. Assessed business implications for each project phase and monitored progress to meet deadlines, standards and cost targets.
• Drove impressive improvements across the business as a result of IT mergers and implementations. Lead and managed merger and transition of Check 21, Vector Sort, Returns and Exceptions and Bank Statement processes.
• Excelled in guiding the work of technical teams. Articulated project goals and scope, translated business needs into technical terms, prepared detailed work breakdown structures (WBS) and instilled shared accountability for achieving project milestones.
• Created cost-benefit analyses and ROI assessments that were used as the basis for decision-making on proposed IT implementation projects. Resolved numerous project issues including staffing shortages, tactical matters, scope creep and divergent business and user needs.

Confidential

Business Analyst

Responsibilities:

• Developed reporting for deposit and credit card operations to identify account collections and fraud operations.
• Developed and managed weekly loss forecast models i.e.: Consumer Credit Cards Bankruptcy, Fraud Retail, and Consumer loan products). Developed and produced and forecast annual loss plans.
• Developed and managed plans to sunset application; utilized Six Sigma - DMAIC methodologies for capture and storage of data. Identified key technical functional and business requirements needed to make the migration of the database to the Associate portal.
• Worked directly with Business Intelligence sponsor/group to define the business, technical and functional requirements needed to move data base to Associate portal in Flag Scape - internet portal.
• Developed reports for presentation to Sr. Level Management on product sales activity and frequency of sales. Responsible for consolidation cross-function team reporting efforts, creating “Manage by Fact Dashboard” for reporting and tracking requirements to OCM- Online Channel Manager.
• Conducted statistical analysis data extracts from the “W”, various databases and systems of data repository and consumer reporting applications. Coordinated and identified reporting contents and presentation to OCMS’ and MIS (Management Information System) teams.
• Coordinated and developed business unit workflows for compliance regulatory and enterprise initiatives-Market Timing and Late Trading, Know Your Customer, Anti-Money Laundering.
• Tracked and managed via dashboard reporting of required compliance course and enrollments of employees and produced quantitative reports and distributed reports to prospective lines of business managers.
• Developed and implemented annual compliance and assessments as required by regulatory agencies.
• Implemented new reporting and tracking processes via web based viewing, via ad hoc reports form Report Brower; utilized Crystal Report, MS Access, SQL and ODBC applications.