SUMMARY:

• Proven technology leader with expertise in streamlining program process through strategic assessment, maintaining focus on delivery, and motivating groups through the formation of high performance teams.
• Executed multiple IT projects, with the experience of directing all aspects of software development lifecycle from conceptualization to implementation and support.
• Domain experience in Payment and Medical industry, Global IT infrastructure.
• Over 20 years of global leadership experience in managing programs with 15+ Yrs. of Business Intelligence/Data Warehouse Program/Project Management and 7+ Yrs. of Product Management.
• Excellent communicator:leverage technical, business and financial acumen to communicate effectively with client executives and their respective teams.
• Collaborate with geographically distributed teams and diverse stakeholders with ability to work as a team player and go the extra mile to meet deadlines.
• Program/Project Management: Agile program leader - managed over 5M budget with 10 teams/projects; conducted scrum of scrums, Global team development and management, Budget management, Process streamlining, Resource Management, Vendor Management and Application Support, Employee Development/Management
• Managed programs/projects related to:
• Business Intelligence and Data warehouse implementations
• ERP Applications
• Vendor evaluations
• Executive Information Systems DataMart/dashboards
• Enterprise Architecture
• Infrastructure management
• IT Change management
• Core competencies:
• Lean methodologies
• Project analysis
• Planning and execution
• Risk analysis and evaluation
• Budgeting and cost management systems
• Vendor and supplier management
• Effective Stakeholder Management
• Cross-Functional Supervision
• Team Building & Mentoring
• Client Relations & Presentations

TECHNICAL SKILLS:

Technical: Tableau, D3, Microstrategy using visual insightsAngular JS, Bootstrap, HTML, CSS, Java, Sprint, Hibernet, MySQLHadoop, Business Objects Suite XI R2, IBM Datastage (ETL), Ab Initio ETL tool, Informatica, CrystalReports, OBIEE, Data cleansing and DW upgrade and migration, Pentaho suite.Dimensional Data Modeling, Data Modeling, Star Join Schema Modeling, Snowflake Modeling, FACT and Dimensions Tables, Physical and Logical Data Modeling, ERWIN 4.5/4.0/3.5/3.2, Oracle Designer, Visio and Sybase Power Designer.

Data Governance: Oracle CDH, TCA, Dun & Bradstreet (D&B)

RDBMS: Teradata, Oracle, SQL Server, MS ACCESS

Oracle tools and GUI: Developer 2000 (Oracle certified), SQL*FORMS 3.0-4.5, SQL*Report 2-2.5, PRO C, SQLPlus, PL/SQL, SQL Menu, SQL Loader, Oracle Designer 2000, ClearCase

Geo coding tools: Trillium, Pitney Bowes

ERP Application: Oracle ERP Application (Financial & Manufacturing) AOL, Order entry, Accounts Receivable, Bills of Material, MRP, Inventory, Purchasing, cost, capacity, engineering, Setup and configuration, System Administration), Oracle CRM and Amdocs.

Productivity Tools: MS word, Excel, Visio

Software Programming: C, UNIX Shell Scripts, COBOL, PASCAL, FORTRAN77, Assembly Language

Web Technologies: Web 2.0, SOA, Cloud computing, .net, Web Services, Java, CGI, PERL, Javascript, SQL, Web 2.0, PL/SQL, HTML, XML, PHP, MS Office Suite, MS Project., Mercury TD toolset, C/C++, Visual Basic, SQL, SQL Loader, Unix shell, Centura, COBOL, Websphere etc.

Operating Systems: UNIX (SCO & HP), WINDOWS 95, MS DOS, MS Windows

QA: Mercury Test Director 8.0

PROFESSIONAL EXPERIENCE:

Confidential

Sr. Program/Product Manager

Responsibilities:

• Responsible for defining, building, launching and delivering VisaVue Marketplace product with more than 10 scrum teams using Agile methodology. Built out VisaVue Marketplace, a new human center design based user experience analytics portal to deliver data and insights through interactive apps, increasing the ability of client users to quickly discover the data that matters to them and customize the analytics and reporting that they receive. This platform is based on open source technologies. It is a tool-agnostic enabler for data visualization, analytics and related content. Capabilities include;
• Personalized view for each data consumer, coupled with data security, functional security and data APIs. Re-usable application data APIs via Confidential Developer Platform, when possible. Data Virtualization for optimal performance to expose heterogeneous data sources

Confidential

Sr. Program Manager

Responsibilities:

• Business Intelligence Data Management PMO group. Managed project to create Finance data mart to enable business perform regulatory reporting. This enabled business to calculate Liquidity Coverage Ratio on daily basis which will then help customers view the health of the bank on daily basis.

Confidential

Sr. Program Manager

Responsibilities:

• IT Product Solutions Program Management Office (PMO) within the Global Development and Corporate Information Technology (CIT) organization responsible for all facets of architecture, software development and production support of key revenue generating products and internal systems including client-facing e-Commerce products, Payment System Risk services, secure, high availability portal infrastructure for Enterprise Platforms and Corporate Technology infrastructure.
• Concurrently managed multiple large-scale, highly complex business intelligence projects in a very fast paced, dynamic environment with a matrix/cross organizational delivery teams. Worked with business and technology subject matter experts to define scope, develop plan, create cost estimate, and produce Project Charters and other documentation needed for funding approvals. Provided leadership, directed project activities, conducted reviews, managed risk mitigation and change control processes, and communicated status to senior management within the IT and business organizations. Developed and delivered executive stakeholder presentations representing the business and technical teams.

Confidential

Sr. Program Manager

Responsibilities:

• Responsible for planning and managing implementation of cross functional Enterprise Data Warehouse. The program involves working with different vendors and teams across the globe to deliver the consolidated EDW platform for business to get a single pane of glass view for the corporation.
• Planned and implemented processes and environments to streamline the release deployment resulting in timely delivery of releases meeting business expectations. Responsible for release planning and managing the implementation of infrastructure and functionality in the EDW. Spearheaded team working on multiple infrastructure related projects for Enterprise Business intelligence group such as Filer cluster replacement, Database Server replacement, IBM Datastage GRID evaluation, IBM Datastage version upgrade, Gridiron IO Accelerator appliance evaluation, Pentaho (Open Source) PDI implementation, development of Integrated Test environment simulating Enterprise data warehouse Production system.

Confidential

Sr. Program Manager

Responsibilities:

• Responsible for managing highly critical projects in Sales and Marketing. Spearheaded strategizing and implementing advanced data collection methodologies and measurement science on featured and Smartphone Device manufacturers to help businesses drive up the revenue by 20 million dollars. (Apple, Windows Mobile, RIM, Android and carriers Confidential, Confidential &T turn Smartphone as well as featured phone data into customer intelligence to better analyze their customer demands and hence launch their products on customer demands).
• Portfolio Service Manager responsible for auditing Portfolio to ensure governance related data for Projects/Programs recorded is correct. Supported Enterprise wide Annual and Quarterly planning activities. Coordinated with Project/Program Managers to ensure the information provided for their project meets governance requirements. Responsible for Project Managers using PPMO tool, Prosight.

Confidential

Sr. Project Manager

Responsibilities:

• Responsible managing the upgrade from Business Objects 6.5 to Business Objects XI R3. This upgrade and migration enabled the Confidential to scale the EDW to meet the business growth and provide the KPIs and ad-hoc analysis of data to business. Performed multiple roles of Program Manager, Release manager and QA manager.

Confidential, San Francisco

Sr. Program Manager

Responsibilities:

• Responsible for providing the strategic direction to UC SFO to tailor the web application to increase the user traffic and fulfillment. The objective of the project Confidential Campus Life Services of Confidential, San Francisco was to recommend a web strategy to achieve both business goals and user goals and the also business receives a return on the investment.

Confidential, Palo Alto

Sr. Project Manager

Responsibilities:

• Organizational Pulse Dashboard that comprises of Organization-wide performance measures including finance, operations and quality. Business Objects Dashboard is an interactive dashboard that enables executives to make better decisions. Confidential, Organizational Pulse Dashboard Project replaced existing PDF Dashboard with Business Objects Dashboard.

Confidential

Sr. Project Manager

Responsibilities:

• Worked with Sales and IT management to map business requirements to tangible deliverables and formulated a roadmap to align IT and business vision. Managed the migration of data warehouse containing worldwide distribution data to the new infrastructure. The initiative involved working with cross-functional teams to make sure all the Data warehouse and OLTP applications scale to the new hardware. I was also responsible for managing the migration of Sales DW and publishing a dashboard for Sales Management to keep pulse on Key performance indicators. Besides, I also managed three releases in the Sales IT.

Confidential

Project Manager

Responsibilities:

• Business Intelligence Project for Confidential Systems that leverages Business intelligence and Data warehousing to provide customized and adhoc reports to the business on key performance indicators.
• Implemented BI solution for AAH that leverages BI and data warehousing to provide customized and adhoc reports to the business on Key performance indicators. This was implemented on Business Objects XI R2 Premium.

Confidential

Sr. Project Manager

Responsibilities:

• Implementing Customer datamart. Managed the implementation of Customer 360 Dashboard. he Customer Registry is the enterprise-wide repository for Cisco customer data. It serves as the official customer index for Cisco, allowing complex views of customer information and trends across systems and functions.
• Customer Registry provides 360* view of the customer to top level executives such as CEO and enable them to look Confidential their top customers on various basis such as revenue/Product etc by making use of Dun & Bradstreet (D&B). D&B is the world's leading provider of business information. For more than 5 years, Cisco has partnered with D&B to leverage their global industry company information as a basis for quality customer data. CR runs an automated matching process every day, which tries to match Cisco customer information to a D&B database of 95 million customer sites.

Park Computer Systems

Sr. Program Manager

Responsibilities:

• Functional release and programs involving Siebel Analytics Dashboards, Business Objects, Data Warehouse upgrades and Migration, Oracle ERP and home grown applications.

Confidential

Project Manager

Responsibilities:

• Responsible for managing over 100 IT Application to Application interfaces of the ERP upgrade project. The ERP upgrade project was one of the top priorities of Sun to move to a foundation systems with a common backbone for enterprise manufacturing
• Responsible for managing the development and implementation of the Sun Web Portal for TAC that currently handles 85% of the support issues coming into Sun. This implementation of Sun TAC support portal involved a cross functional content development, infrastructure and IT and vendor teams management. Formulated and aligned IT roadmap to key business initiatives and managed and deployed the IT portal in budget and time to achieve the result of rerouting the incoming call center requests and tickets to web. Also this allowed Sun to showcase its technologies for clients and customers.