SUMMARY:

• Professional with 26 years’ experience in programs and project management, strategic planning, special projects, information analysis, human resources, payroll, vision casting, people & performance management, organizational development, managing profitability, promoting process improvement, financial planning & strategy. Skilled in employee and labor relations. Experience working in global workforce, multi - location/multi-state, & global employee populations ranging from 100/20K.
• Consistently focused has been to align with companywide programs & projects to function & align with the strategic planning goals of the organization; follow a customer service-oriented & consultative model; develop & track key developmental program & project related metrics; offer proactive talent solutions which meet business needs. Manage travel budgets, coordination, booking, justification and reconciliation of expense reports while booking corporate and individual travel utilizing Concur Software and
• Sabre Software for Federal projects. Confident decision maker, who functions productively under stress, prioritizes & coordinates projects through delegation of tasks & responsibilities to the appropriate person or team. Successful track record building strong partnerships & working as a trusted strategic manager & partner with executive teams, senior-level experience included responsible positions in fast-paced & complex organizations. Global workforce experience (US, Canada, Mexico, and South America).
• Program & Project Management
• Strategic Planning & Scheduling
• Federal Grant Audit/Management
• Budgets & Financial Management
• Personnel & Human Resources Management

TECHNICAL SKILLS:

SKILLS: Microsoft Office Suite; Excel, Access, Word, Outlook, PowerPoint, Outlook, Project, Visa, visual studio, OneNote, Concur Travel, Sabre Travel, PeopleSoft 9.2 & 8.8, HRIS, HRMS, Mac, QuickBooks, Daniel's, ArcView, ArcInfo, GIS, ESRI, Firehouse, ADP Payroll, Advantage, Monster, OSHA 500, 300, ANSI Z87.1, Connect Wise, AS-400, SQL, Oracle, Daniel s, ArcView, GIS, ArcInfo, ESRI.

PROFESSIONAL EXPERIENCE:

Confidential, Phoenix, AZ

Project Coordinator

Responsibilities:

• Provide Project Management expertise with focus on travel coordination to 5 U.S. Air Force bases nationally. Managed national and international travel, Travel Authorization Request (TAR) budget, coordination, booking, justification and reconciliation of expense reports. Booked travel utilizing Concur Software for corporate & individual travel for projects nationwide.
• Responsible for the control and coordination of all project related national corporate travel for a group of 43 (Resources) civilian contractors, engineers and technicians. Manage technical and interpersonal communications to support the successful operation and management of 43 Resources traveling to and from 5 U.S. Air Force bases.
• Create and submit Travel Authorization Request (TAR’s) for government project approved travel for 43 Resources nationally on military contract. Conduct audits to ensure that accountable officials and certifying officials have been appointed in writing and have completed the designated installation and updates of Windows 10 roll out project.
• Identify and investigate Resource personnel related issues influencing productivity of project completion. Serve as subject matter expert with responsibility for providing guidance to other coordinators on government travel and solving complicated travel related problems to include resolution of cross-lines of accounting, resolution of travel issues, accuracy of travel database(s), tables and sustaining project meets and project quality requirements.
• Manage, implement and ensure appropriate procedures are followed in procuring travel. Monitor various reports such as the expenses, time and attendance of 43 Resources on weekly basis. Submit reports for verification and payment of Resources to Project Manager.
• Provide Project Management to site frequency and bridge call that was open most dates from 8:00AM EST to 5:00PM PST, with technician deployment and remote project management for over 200 locations nationwide. Average of 150 hours of bridge call hosting per week, with a high endo of the bridge call hosting of 170 hours per week. High end deployment was 208 and the pricing of this project for services alone was $44K for the month of November 2017.
• Manage technicians as they completed remote physical installations of Meraki Firewall, Meraki AP, compute sticks, Surface Pros, and iPads and document all work completion as well as quantify recommended need for additional resources to complete projects at each of the 200 plus locations. Preconfigured network confirmation of correct SSID broadcasting and IP configuration of printer. Preconfigured compute sticks with service to include adjusting screen resolution and updates to URL with site specific maps. 32 to 64-bit updates.
• Surface pro installation including stands and security cables. Password set up and SN configuration within the surface. Test registrations to Meritage homes. iPad installation including stands and pairing of Home Automation devices within the model home. Photos of each item installed showing security cables attached and programs working on each device.
• Technical check-out with Meritage engineers.

Confidential, Phoenix, AZ

Programs & Projects Manager

Responsibilities:

• Function as an Expert in creating and writing standard operating procedures (SOP's) for production plant personnel (530 employees), to include Production, Sanitation, Maintenance and two Warehouses, Executive Management Office, Accounting and Human Resources.
• Develop and Implement Strategic Planning for Safety procedures and policies to be followed throughout the Production and Manufacturing Plant, Warehouse and Executive Management Offices, to assure compliance with OSHA requirements and guidelines. Organize an on-site Safety Committee to carry out Safety protocol, to include monthly meetings,, and regulatory compliance standards are followed.
• Initiate proper protocol, documentation, and reporting procedures for the Human Resources Department to utilize and come into compliance with the new Personal Sick Leave Law that went into effect on July 2017. Ensure Auditory Compliance measures are implemented and followed for all Workman's Comp. Claims.
• Develop and manage project for 530 employee weekly shift schedules. Manage the City of Phoenix Travel Reduction Program (TRP) for employees living and commuting within Maricopa county.

Confidential, Buckeye, AZ

Consultant/Contractor/Owner

Responsibilities:

• Provide expertise in Project Management and Executive Administrative Services with focus on Special Projects.
• Strategic planning; Budgets development and management; Grant Writing & Editing.
• Business Development; Sales & Marketing Advertising; Cold calling. Presentations - Visual/ Oral/ Written, Data Base Management; Procurement; Purchasing. Human Resources Management; Payroll & Timekeeping, Personnel Management.
• Manage travel coordination, booking corporate & individual travel utilizing Concur Software and Sabre Software, as well as providing justification for travel expense reports.
• Document Preparation; Resume Writing; Notary Public in Maricopa County - Mobile Services, organization - home & office

Confidential, Phoenix, AZ

HRIS ESC Contracts Analyst (contract completed)

Responsibilities:

• Responsible for analyzing and interpreting all aspects of the Labor agreements, Contracts and Human Resources and Payroll policies to ensure that systems (including PeopleSoft CTE, Workbrain and Legacy time and attendance systems, along with our Contract Administration systems) are functioning and delivering correct pay and benefits.
• Function as an expert in labor administration systems, provides guidance to Labor Relations and Human Resource on the implementation of union and non-union compensation and leave systems and guides other positions on the configuration of systems to ensure obligations are met for the Collective Bargaining Agreements, Memorandums of Agreement and company policies.
• Exercise judgment to determine new solutions to fit the labor environment and is the labor systems expert charged with solving non-conforming contractual provisions.
• Communicate with stakeholders of the Labor Agreements to ensure that Payroll and Human Resource users are trained in the correct interpretation of collective bargaining agreements and policies and all contracts are understood and administered in accordance with the terms and conditions of the agreements.
• Plan and prioritizes work for Contract Specialists and performs quality assurance audits of work performed by the positions.

Confidential, Phoenix, AZ

Programs & Projects Manager/Auditor

Responsibilities:

• Manage Anti Money-Laundering (AML) Programs & Projects Management, Grant Resource Management and Audits (11 Grants in 4 States), Data Validation, Financial Planning, Strategic Planning, People/Performance Management, Manage Profitability, Promote Process Improvement, Analyze Information, and Vision Casting. Procurement and Purchasing.
• Direct project and account portfolio while maintaining a high level of confidentiality for Government security clearance.
• Adhered to ARS statutory laws, assisted with customer relations, and exceed project deadline requirements under budget.
• Manage all project personnel by developing joint taskforce resources, personnel, and funding.
• Facilitated project meetings, ran reports/queries; develop & maintain detailed project plans & budgets; monitor, measure & report projects, manage risk & change in scope of work methodology.
• Conducted post project reviews & audits of national & federally funded grants; track expenses & monitor budget & grants; liaison to government entities, employees, contractors, suppliers, customers & vendors; compensation administration.
• Responsible for managing and review of State and Federal SAR (Suspicious Activity Reports) for seven joint task force agencies.
• Organizational development; regulatory compliance; policy development; safety, welfare, wellness & health; charitable giving.
• Direct practices & objectives to provide high performance; balance mission, objectives, & resources; set priorities & coordinate work to meet objectives; monitor quality of programs, activities & makes corrections.
• Monitored organizations assets; manage & mentor, promote teamwork, delegate effectively; communicate/interpret “big picture”.
• Managed national and international travel budget, coordination, booking, justification and reconciliation of expense reports. Booked travel utilizing Concur Software for Corporate & Individual travel for Federal projects nationwide.

Confidential, Goodyear, AZ

Operations Manager (contract completed)

Responsibilities:

• Responsible for Accounts Reconciliation of AP and AR using QuickBooks.
• Manipulated Connect Wise for customer orders & processing ticket work orders. Procurement and Purchasing.
• Managed Organization & Restructure; Recommendations & Implementations; Data Base Management & Clean-up; Collections; Correspondence; Customer Relations.

Confidential, Buckeye & Goodyear, AZ

Census Enumerator / Census Crew Leader Assistant (contract completed)

Responsibilities:

• Enumerate residents within city blocks & maps, managed travel, Quality Control, Personnel Management, and Fraud investigation of Goodyear Census Workers.
• Responsible bi-weekly payroll HRIS/HRMS platform PeopleSoft for 45-52 employees.

Confidential, Surprise, AZ

Human Resources Manager (contract completed)

Responsibilities:

• Responsible to guide & manage overall provision of Human Resources services, policies, & programs its employees.
• Worked directly with CEO and President on executive management team; provide expertise in Human Resource related issues.
• Developed superior workforce; developed human resources department; develop employee-oriented company culture emphasizing quality, continuous improvement, high performance & safety of the workforce; develop & administer programs, procedures, & guidelines to help align workforce with company strategic goals.
• Managed travel budget, coordination, booking, justification and reconciliation of expense reports and booking travel utilizing Concur Software, for corporate & individual travel for team members.
• Developed department goals, objectives, & systems; staff meetings & seminars.
• Established departmental measurements to support of company's strategic goals.
• Monitored budget, manage development & maintenance of the Intranet, particularly recruiting, culture, & company information; Employee data base. Procurement and Purchasing.

Confidential, Mesa, AZ

Community Liaison (contract completed)

Responsibilities:

• Generated business & develop South-West Territory/referral sources; meet territory & agency revenue/census goals.
• Meet with Dr.’s/medical staff/teams & referral coordinators/front office, presenting in-service al events & cold calling.
• Implement territory sales plan &coordinate with operational/clinical leadership to ensure extraordinary customer service &fulfill quality end of life care for each of our Confidential t’s.
• Identified opportunities for formal or contractual relationships with physicians, organizations, & pay-or. Develop/implement programs to establish community liaisons by conducting personalized visitations to all primary referral sources/interested parties, by representing agency in community events.
• Worked with office/clinical staff to ensure new business successfully goes to start of care.

Confidential, Goodyear, AZ

Sales/ Business Development Manager (contract completed)

Responsibilities:

• Responsible for bi-weekly payroll for 40-50 contractors using ADP, along with HRIS management, and handled benefit rates, calculation guidelines (benefits, retirement, and 401K) core tables.
• Managed all multi-Union assets related to Union contracts for Engineers working with up to 120 classifications.
• Responsible for employee and contractor benefits. Procurement and Purchasing.
• Territory Management; Market Knowledge; Presentation Skills; High Energy Level & Meet Sales Goals.
• Identified trendsetter ideas by researching industry & related events, publications, & announcements; locate or proposes potential business deals by contacting potential clients; discover &explore opportunities.
• Screened potential business deals; analyzing market strategies deal requirements, potential, & financials; evaluate options; resolve internal priorities.
• Developed negotiating strategies & positions by studying integration of new venture with company strategies/operations; examining risks/ potentials.
• Closed new business deals by coordinating requirements; develop & negotiate contracts; integrate contract requirements.
• Participated in al opportunities, reading professional publications, and maintain personal networks within the Nuclear Power Plant Industry as well as the Semi-Conductor Industry Nationally and Internationally.
• Managed travel budget, coordination, booking, justification and reconciliation of expense reports and booking travel utilizing Concur Software, for corporate & individual travel for team members.

Confidential, Tempe, AZ

Responsibilities:

• Generated business & develop territory & referral sources to meet territory & agency revenue &census goals.
• Responsible for HRIS management.
• Develop &implement programs to establish community liaisons by conducting personalized visitations to all primary referral sources & interested parties.
• Identified opportunities for formal or contractual relationships with physicians, organizations, and customers.
• Meet with Dr.’s/medical staff/teams & referral coordinators/front office, presenting in-service al events & cold calling.
• Implement territory sales plan &coordinate with operational/clinical leadership to ensure extraordinary customer service &fulfill quality end of life care for each of our Confidential t’s.

Confidential, Avondale, AZ

HR Benefits Specialist & Para Professional

Responsibilities:

• Developed employee benefit procedures; oversee maintenance of employee benefits records; Implement/input data into HRIS & HRMS - employee information/ongoing HRIS & HRMS employee .
• Handled benefit rates, calculation guidelines (benefits, retirement, and 401K) core tables, manipulated PeopleSoft, HRIS & HRMS; Time & Attendance and Expense modules.
• Responsible for labor contracts (federal and state laws and guidelines), review and approvals.
• Provided individual and group related benefits, set up initial benefit rates and reviewed annually.
• Managed all multi-Union assets related to Union contracts.
• Coordinated of district office & school personnel; educate & utilize employee benefits information.
• Developed procedures & forms; update employee benefits master file - PeopleSoft.
• Develop/project premium deduction schedules on a two-year basis for purpose of /deductions for yearly to group health, life, dental, vision, flexible fringe benefits & student athletic insurance premium remittance to all benefit plan companies. Planning; organizing & directing activities related programs. Maintain student athletic insurance program.
• Supervised/evaluated personnel. Procurement and Purchasing.
• Interviewed recommendations & hiring; coordinate work flow & procedures of employee benefits & other departments.
• Grant writing/research & editing, Notary Public duties; Liaison for School Employees & insurance; Coordinate acquisition of medical, dental, vision coverage & flexible fringe benefit programs; Liaison to health plan representatives & employees.
• Monitored/reviewed performance agreements of medical plan providers.
• Oversaw health plan monthly eligibility reconciliation reports.

Confidential, Tolleson, AZ

Marketing Clerk / Customer Service

Responsibilities:

• Responsible for HRIS management.
• Worked Bid Counter; liaison between Auction & dealer’s, dealerships; Block clerk, customer service,
• Notary Public signing duties & responsibilities: titles & registration; problem resolution.
• Marketing & sales; AS-400 system; phones & other duties as needed.

Confidential, Glendale, AZ

College Administrator (contract completed)

Responsibilities:

• Responsible for HRIS/HRMS management using PeopleSoft’s Platform.
• Resource & business development; budget management; create & present sales & marketing strategies & materials.
• Managed travel budget, coordination, booking, justification and reconciliation of expense reports and booking travel utilizing Concur Software, for corporate & individual travel for College, Church and Board Members.
• Attended corporate business meetings; networking; community events coordinator; special projects; strategic planning, file management.
• Managed operating expenses, accounts payable & receivable as well as Procurement and Purchasing.
• Initiated & followed up on incoming &outgoing correspondence, customer service, community relations, media & P.R. liaison.

Confidential, Phoenix, AZ

Route Sales Coordinator (contract completed)

Responsibilities:

• Responsible for bi-weekly payroll for 1200 employees using PeopleSoft and HRIS/HRMS, Time Management - BTS & Payroll and Procurement.
• Create legal &closing documents pertaining to rout sales; liaison; place/file release/file liens against Route Owners assets; business meetings; file management; database management; presentations; travel; special projects and strategic planning.
• Managed travel budget, coordination, booking, justification and reconciliation of expense reports and booking travel utilizing Concur Software, for corporate & individual travel for team members and business partners nationally & internationally.
• Generated documents for interdepartmental use; grant writing, research & editing. Notary Public - signing titles & registration.

Confidential, Phoenix, AZ

Programs & Projects Specialist II

Responsibilities:

• Programs & projects management; Work with local, State, Federal and International organizations in an AML - Anti Money Laundering Task Force for the State of Arizona at the 13 United States and Mexico Southern Port of Entries; AML Programs & Projects Management; FinCEN - Financial Crimes Enforcement Network; Provide funding to investigate and prosecute drug trafficking, and sex trafficking rings. OSHA 300 log; Arizona Revised Statute; Legislative Process; workman’s comp, labor laws/related issues, spreadsheets, database development/ maintenance, maintain (filing systems, records, personnel documents), employee safety measures, archiving, inventory, and maintained confidentiality.
• Manipulated PeopleSoft, HRIS & HRMS; using Time & Attendance, Time Management, BTS & Payroll and Procurement. Expenses and Expenditure, and Per Diem Tracking modules and handled benefit rates, calculation guidelines (benefits, retirement, and 401K) core tables. Responsible for labor contracts (federal and state laws and guidelines), review and approvals.
• Managed national and international travel budget, p-card, coordination, booking, justification and reconciliation of expense reports. Booked travel utilizing Sabre Software for State and Federal funded projects.
• Provided individual and group related benefits, set up initial benefit rates and reviewed annually.
• OSHA 300 log; Arizona Revised Statute; Legislative Process; workman’s comp, labor laws/related issues, spreadsheets, database development/ maintenance, maintain (filing systems, records, personnel documents), employee safety measures, archiving, inventory, and maintained confidentiality. Budget development, tracking and scheduling (meetings/ project deadlines).
• Implemented & maintained Special Projects, media relations/ communication, and releases.
• Liaison, Grant writer, researcher and editor. Notary Public - Maricopa County. Responsible for HRIS management.

Confidential, Tolleson, AZ

Administrative Assistant

Responsibilities:

• Managed Union driven benefits based contracts, Union agreement contracts, and all multi-Union asset contracts; met with Union Lead and worked on agreements annually.
• Responsible for labor contracts (federal and state laws and guidelines), review and approvals.
• Provided individual and group related benefits, set up initial benefit rates and reviewed annually.
• Handled benefit rates, calculation guidelines (benefits, retirement, 401K) core tables, manipulated PeopleSoft, HRIS & HRMS; Time & Attendance module and Health Plans and Rules core table.
• Assist the Fire Chief, Battalion Chief, 6 Captains, & 24 Firefighters & other City Employees Department Wide Community/public relations; customer service; budgeting; scheduling; time management; HRIS & HRMS; implement/ coordinate personnel & administrative procedures/policies; mid/ annual evaluations & documentation; payroll; purchasing; spreadsheets; A/P & A/R; Firehouse; database management & input; technical support/ ; 10-key touch & phones.
• Managed national and international travel budget, City p-card, coordination, booking, justification and reconciliation of expense reports. Booked travel utilizing Sabre Software for State and Federal funded projects.
• Responsible for bi-weekly payroll for 42 fire fighters using ADP, along with HRIS/HRMS, Time Management - BTS & Payroll and Procurement.

Confidential, Phoenix, AZ

FHC Charge Entry Specialist (contract completed)

Responsibilities:

• Manipulated PeopleSoft and managed HRIS/HRMS, Time Management - BTS & Payroll and Procurement.
• Received, prioritize, enter, prepare, & verify billing for incoming Medical (Internal Medicine, OB/GYN, Pediatrics, Dialysis, & Orthopedics) also the Dental forms from 13 citywide FHC’s - Family Health Centers in Confidential organization.
• Transcription; data entry - 1600 key strokes; ledger entry in Novel based program for Maricopa County; prepare justification forms; create batch forms & billing.

Confidential, Phoenix, AZ

Personnel Manager (contract completed)

Responsibilities:

• Responsible for labor contracts (federal and state laws and guidelines), review and approvals.
• Managed national and international travel budget, state p-card, coordination, booking, justification and reconciliation of expense reports. Booked travel utilizing Sabre Software for State funded projects.
• Provided individual and group related benefits, set up initial benefit rates and reviewed annually.