Manager - Projects Resume - Hire IT People

SUMMARY:

1 year Executive from IIM Calcutta and PMI certified Management Professional with over 13 years of commendable experience with IT industry in Project and Program Management
Possess sound knowledge & hands - on familiarity of voice, data, other Telecom processes and ecosystems, Java, Oracle
Skilled at providing solutions & consulting across Telecom BSS & OSS, technical pre-sales support to global teams & managing executive client relationships
Expertise in water-fall and Agile - Scrum Global Delivery model that includes creating RFP, evaluating Bids & organizing multiple vendor teams and managing large scale Transformation Programs to achieve Productivity Gains, Cost Reduction & Systems Rationalization, Process Optimization & Automation
Proficient in accomplishing & administering large scale multi-year multi-vendor outsourcing deals that includes development, AMS & Operations
An innovative thinker & observer possessing interpersonal, analytical, negotiation and strong decision making skill with global experience

WORK EXPERIENCE:

Confidential

Manager - Projects

Responsibilities:

End-to-end delivery of various programs, projects for various Telecom Operators in EMENA region
Controlling financials and budgets of the account, forecasting & planning with program & project profitability
Working as the focal point of contact for customers during program & project delivery; ensuring high level of customer satisfaction during delivery phase as well as post go live
Liaising with the internal delivery team & other required functions for achieving objectives
Supervising Partner & vendor management activities for HW, Third party software etc.
Backing the Pre-sales and Sales teams in development of RFPs, proposals, presentations and so on
Project/Program initiation, plan, Execution, monitor and control, Closure
Responsible for documents and reporting such as SOW, MPP, PMP, Quality Plan, CMP, weekly status and Steer committee reports, lessons learnt, RACI Matrix etc, contractual documents review
Developed and presented key proposals for new client acquisitions and deals; key wins included:
Single Point of Contact for Platform Directors from Ooredoo (Tunisia, Kuwait), Etisalat UAE, MTN Benin and INWI Morocco
Led a large team comprising Engineering Managers, technical professionals and functional specialists for the execution of large projects worth over US$ 0.5 Million to US$ 2 Million for global clients

Project Manager

Confidential

Responsibilities:

End 2 End Project & Delivery Management with a team size of over 90 people
Delivered the products, product features & strategic stacks in different releases as per road maps defined leading to of defined business targets

Confidential

Associate Ops Manager

Responsibilities:

End 2 End Project & Delivery Management
Established a Global Delivery Group by building a focused team of 8 members + resources in Mumbai operations
Established a delivery process based on Agile Scrum software development life cycle that led to delivering webpages faster and maintaining customer business.
Created and furnished various Web-Pages & Mailers for marketing & advertising of the Citrix products

Confidential

Responsibilities:

Supervised overall project management activities for well-timed execution delivery in Agile methodology with a team of 15-17 members
Managed various business development activities such as Vendor Positioning, SWOT analysis, Proposals and so on
Project initiation, plan, Execution, monitor and control, Closure
Developed and delivered various applications using technologies such as Java, HTML, J-query, and Oracle to on-board multi clients for trading and various reports to stakeholders

Confidential

Responsibilities:

Conceptualized, developed and delivered process factory & reports on applications, infrastructures and data centres

Confidential

Programmer Analyst

Responsibilities:

Acted as the Project Lead for development and support activities with team sizes from 2- 15 people in Agile & Waterfall lifecycle
Conducted requirements analysis, designing, building
Supervised Incident & Problem Report solving and management