PROFESSIONAL SUMMARY:

• Hands - on technical and functional knowledge in Business Analysis, Agile Development, Business Intelligence, Data Warehousing, ETL and Business Process Improvement within the Financial Services
• Pharmaceutical, Healthcare, Fuel Products & Services, Telecommunications/ Mass Media, and Life Insurance & Annuity industries. An IT professional with demonstrated versatility across the SDLC spectrum.

TECHNICAL SKILLS:

Applications / Programming: SQL Server

Data Quality: Oracle Client, Toad for SQL Server, MS Excel

Content Management System: MS SharePoint 2010

Requirements Document Mgt: CaliberRM 2008, HP Quality Center 10

Business Intelligence: Hyperion / Brio, Oracle Discoverer

Business Analysis: MS Visio, Business Process Flow Charts

Business Continuity: Continuity Logic Frontline Live, MS Systems Center

Project Management: MS Project, Project Initiation, Project Charter and SDLC

Development Methodologies: Software Engineering Process (SEP), SDLC, RAD, Agile

PROFESSIONAL EXPERIENCE:

Confidential - Philadelphia, PA

Sr. Data Analyst

Responsibilities:

• Supported process monitoring, quality improvement, policy coordination, & communications efforts, required to support the established US Transparency Data Operations & Reporting (TDOR) team.
• Conducted data QC/QA, transformative tasks to ensure accuracy/completeness of Open Payment / US HCP Spend Transparency reporting requirements & federal submission preparation.
• Maintained control of effective policy, process, procedure documentation in compliance with established US Transparency requirements, business/audit standards.
• Executed, maintained, & enhanced Level 1 monitoring SQL queries for Federal, State, CIA, & CMS reporting.
• Created Level 1 monitoring process improvements that reduced workflow completion time by 30%.

Confidential - Horsham, PA

Sr. Business Analyst

Responsibilities:

• Elicited & documented requirements from Loan administration business group to automate manual insurance compliance review process for internal Insurance Compliance System development project.
• Identified mandatory DB fields from multiple systems to be extracted for merged source of truth ICS database.
• Developed and maintained business requirement document (BRD) artifacts for project stakeholders and sponsors.
• Facilitated future state process flows work sessions with business group. Documented business needs for new ICS front end GUI.
• Created Excel framework/mock-ups for new ICS system.

Confidential - Philadelphia, PA

Sr. Business / Systems Analyst

Responsibilities:

• Facilitated the requirement flow between Business units and IT software development team as the primary project liaison for projects pertaining to web content management & Epic development; IT architecture upgrade, clinical and business continuity asset management.
• Developed & maintained business requirements document (BRD) artifacts for executive sponsors, stakeholders, and PMO review.
• Created flow diagram, use case artifacts for new feature functionality for new system enhancements.
• Created & executed User Acceptance Testing (UAT) artifacts for enterprise wide asset management project.

Confidential - Monroe, LA

Business Systems Engineer

Responsibilities:

• Facilitated the requirement flow between Business units and IT software development team as the primary liaison.
• Developed & maintained business requirement documents (BRD) for new feature functionality that enhance system flexibility, reliability and maintainability for new products and services.
• Led project stakeholders to analyze complex client problems, defined system vision and scope, elicited and gained consensus on functional requirements.
• Maintained and developed use case, data dictionary assumption, business rules, artifacts for project stakeholders.

Confidential - MACUNGIE, PA

Owner / Business IT Consultant

Responsibilities:

• Conducted al Financial Workshops & Seminars.
• Developed individually tailored financial planning for business owners and families.
• Specialized in Family diversifying retirement income,, and Wealth accumulation. & Distribution management.
• Participated in NYL sponsored Community Outreach Child ID Events.

Confidential - Philadelphia, PA

Business Analyst

Responsibilities:

• Drove Optimization Planning for daily Campaign Marketing data from a manual to an Automated System.
• Broke down analysis for current Daily & Weekly system job flow.
• Monitored Daily system job ETL process schedule.
• Conducted Business Requirements Gathering Sessions.
• Designed & developed performance monitoring Excel reports.

Confidential - New York, NY

Financial Advisor

Responsibilities:

• Completed accelerated G program to receive Series 7 License in less than 12 weeks.
• Refined work productivity through goal oriented to effectively increase time management performance by 25%.
• Developed techniques for cultivating a personal client base through client need assessments.

Confidential - Miami, FL

Business Analyst

Responsibilities:

• Discovered, analyzed, synthesized, and documented informational needs for both analytical, and decision support.
• Translated functional requirements into technical requirements used by development team.
• Worked with the Quality Assurance Manager to develop the System Test Plan.
• Participated in project scope definition and represented the user community in the technical design process.

Confidential - BKLN, NY

Business Support Manager

Responsibilities:

• Supervised Access DB team efforts in Excel report publications used by all management levels for strategic planning and decision making purposes.
• Monitored and ensured successful nightly transactional processing for daily market trading.
• Managed team efforts as the escalation point for handling all system issues to a successful resolution.
• Created standard team procedures to maintain synchronized communication between all business functional groups resulting in new hire time reduction of 30%.
• Conducted yearly performance reviews of all team members resulting in compensation adjustments.

Confidential

Quality Assurance IV/ Business Analyst

Responsibilities:

• Delivered Program Management Artifacts.
• Spearheaded the QA responsibilities that lead to a successful NYSE launch of the Exchanged Traded Fund (ETF) symbols listings.
• Created structured test plans, scripts and conditional data using formal testing methodologies.
• Published documents intended for executives, developers, clients, and regulatory agencies.
• Developed and executed detailed (UAT) plans based upon functional requirements and system design.
• Coordinated development meetings with product planning to identify and reduce program defects.