SUMMARY:

• Proficient and result oriented Enterprise IT Program Management Office, Sr. Manager, Program Manager, Sr. Project Manager, Business Systems Analyst, and Sr. Software Developer with over twelve years of extensive experience in the software, utility, supply - chain and manufacturing industries; specializing in custom and third-party software implementations for enterprise-wide solution deployments.
• Adroit professional with vast experience in enhancing business operations through successful implementation of unprecedented process improvements allowing for increased productivity and efficiency across multiple service centers.
• Mobilized and led cross-functional project teams ranging up to $20 million and over 150 internal resources and multiple-third party vendors for successful deployment of enterprise-wide solution deployments across regulated and non-regulated industries.
• Creative thinker and analytical program solver with demonstrated ability to balance, prioritize, and manage multiple complex program/project implementations across multiple platform environments through all phases of the Program/Project Management Life Cycles and Software Development Life Cycles.

TECHNICAL SKILLS:

Leadership and Program/Project Management: Program Governance, Program/Planning, Stakeholder Management, Time Management, Cost Management, Risk Management, Quality Management, Communications Management, PMO Program and Portfolio Management, and Matrix Management.

Program/Project Management Tools/Methodologies: Portfolio, Program, Project Management Book of Knowledge (PMBOK), PMI, Software Development Life Cycle Waterfall and Rational Unified Process (RUP), Agile, Scrum, Microsoft SharePoint, Clarity PPM, IBM Rational Team Concert Application Life Cycle Management Tool, Microsoft Project 2010, Microsoft Visio, Microsoft Office and SAP.

Current Programming Languages/Web Technologies/Frameworks: Ruby on Rails, J2EE, .NET, Visual C#, Tibco BPM, Tibco BWSE, Tibco BE, Blaze Rules.

Application/Web Servers: Tibco Active Matrix 3.0, Weblogic, Websphere, Tomcat, Apache Web Server, JRUN, and IIS.

Databases: Oracle, IMS DB2, and SQL.

Platforms/Technologies: Linux, Apache, Active Directory, Oracle Virtual Directory.

Processes and Software Tools: Tibco CIM 8.2, Informatica, Cognos, Casewise, JBuilder, Visual Studio, RavenFlow, Rational Suite, Rational ClearCase, Remedy, PVCS, CVS, Subversion, JUnit, Eclipse, Mercury Load Runner, Macromedia Dreamweaver, PhotoShop, Premia CodeWright, and Microsoft SourceSafe.

PROFESSIONAL EXPERIENCE:

Confidential, Portland, Oregon

Sr. Manager

Responsibilities:

• Responsible for the successful unprecedented creation and global implementation of the 1World Enterprise IT Program Management Office fulfilling the Enterprise strategic goal of providing methodologies, best practices, policies and procedures, standardized templates, and Clarity PPM solution providing visibility across all Enterprise IT projects, programs, and portfolios to the CIO.
• Created strategic 1World Enterprise IT Program Management Office roadmap for successful implementation of the following areas lacking precedence: 1) Program Management Life Cycle methodologies (Waterfall, Agile/Scrum) 2) policies and procedures; 3) standardized templates; 4) job aids and materials; 5) project intake process; 6) stage gate quality process; 7) program governance; 8) program management planning; 9) project planning; 10) stakeholder management; 11) communications; 12) status reporting; 13) issue and risk management; 14) scope change and release management; 15) compliance and audit; 16) vendor management; 17) change management; 18) demand management; 19) resource management and; 20) financial management.
• Directly managed all efforts of the 1World Enterprise Program Management staff of Jr. Project Managers, Project Mangers, Sr. Project Managers, and Program Managers. Responsible for managing personnel issues, screening, interviewing, hiring, and department budget and financial forecasts.
• Program Manager responsible for project management oversight of multi-million dollar number one IT corporate initiative to implement the 1World Freight Forwarding Transformational Program; consisting of a multi-year, multi-phase global deployment across sixty-six countries. Technical project highlights included:
• Implementation of a new Enterprise Service Bus for a SOA architected implementation of multiple new development applications; specifically the Cargo Operations ERP system, Global Invoicing system, and Financial Integration application for synchronization to Oracle Financials for SOX compliance.
• Implementation of three Data Center refreshes and consolidations for storage, networking, infrastructure build-out, application monitoring and legacy application migrations.
• Implementation of a new Data Warehouse for operational and financial reporting from the Cargo Operations ERP system and Oracle Financials.
• Implementation of multiple Customs/Brokerage COTS packages with integration to the Cargo Operations ERP system.
• Implementation of Documentum COTS package with integration to the Cargo Operation ERP system and Oracle Financials.
• Implementation of B2Bi Express COTS package for integration with the Cargo Operations ERP system to legacy ERP systems.
• Implementation of uBase; USI connect for integration with integration between the Cargo Operations ERP system to legacy ERP systems.
• Implementation of new plant infrastructure across sixty-six countries to support the new Cargo Operations ERP system.
• Implementation of a Master Data Management Tibco CIM 8.2 COTS solution with twenty-three domains for integration between the Cargo Operations ERP system, Global Invoicing, Financial Integration, and Oracle Financial applications.
• Implementation of a new technology stack into the enterprise along with continuous integration to support new application development of the Cargo Operations ERP system.

Environment: Oracle Financials, SQL, Tibco CIM 8.2, Tibco Active Matrix 3.0, Tibco BPM, Tibco BWSE, Tibco Hawk, ARIS, iRise, IBM Rational Team Concert, Eclipse, ETL, Oracle Virtual Directory, Ruby on Rails, and Microsoft SharePoint.

Confidential, Houston, Texas

Program Manager, Customer Support Applications

Responsibilities:

• Responsible for number one IT corporate initiative to implement and integrate third-party vendor Knowledge Management System within the BMC enterprise. Technical project highlights included:
• Infrastructure procurement and build-out within the BMC off-site data center. Specific hardware details consisted of 27 servers, SAN storage, and unprecedented deployment of Solaris in the environment, networking and configuration of F5 farms, and security protocols for single sign-on.
• Software installation consisted of a third-party vendor C application, Oracle 10g back-end, and custom software Remedy integrations and functionality.
• Utilized ETL for data migration and content acquisition from eight separate source systems; including proprietary data formats.
• Performed all tasks required to implement project management for multiple successful custom Remedy application releases within Customer Service. Including maintaining project schedules; developing alternatives to satisfy changes in scope, requirements, resource contentions and communicating alternatives to management; anticipating obstacles, assessing tradeoffs and recommending solutions; reporting project status, issues, risks, deliverables, and action items to project team, senior management, stakeholders, and sponsors; facilitating project meetings; negotiating for project resources; managing activities of team members and ensuring successful delivery of multiple projects.
• Demonstrated proven ability in managing multiple platforms, large number of staff, large number of customer expectations, ability to secure internal funding up to 6.5 million dollars for large projects, and managing an extensive amount of projects requiring coordination across the corporation with high degree of risk and extreme management pressures.
• Defined and lead project teams, including cross-departmental business teams, remote teams, technical resources, and outside vendors to implement complex projects, business processes and software applications within a defined budget and schedule.
• Acted as focal point and liaison between business users and technical unit for all phases of projects, with responsibility ranging from scope and definition to delivery and post implementation review. Developed and maintained project deliverables, including vision, communication plan, schedule, risk and issue plans, and status reports. Developed alternatives within budget and schedule to satisfy changes in scope and direction; communicated changes to project sponsor.
• Implemented communication bridging the gap between technologists and business owners by guiding and advising in the creation and maintenance of efficient working relationships.
• Demonstrated proficiency in project management skills using Agile methodologies to drive projects from requirements to on time, on-budget delivery.
• Proven ability of strong interpersonal skills, good working relationships, highly effective organizational skills, oversight of thirty-two internal project resources, and third-party vendor management.

Environment: Remedy, Microsoft Project, Microsoft SharePoint, Microsoft Excel, RavenFlow, and Visio.

Confidential, Portland, Oregon

Senior Project Manager, Manufacturing and Engineering

Responsibilities:

• Demonstrated proven ability in managing multiple platforms, large number of staff, large number of customer expectations, ability to secure internal funding up to 2.2 million dollars for large projects, and managing an extensive amount of projects requiring coordination across the corporation with high degree of risk and extreme management pressures.
• Provided consulting services to clients by researching, analyzing, and documenting business requirements, designing user interfaces, coordination of the technical team, and integrating solutions with existing back office systems.
• Proven extensive hands-on business analysis experience on enterprise level projects with high visibility utilizing RUP methodologies.
• Acted as focal point and liaison between business users and technical unit for all phases of projects, with responsibility ranging from scope and definition to delivery and post implementation review. Developed and maintained project deliverables, including detailed business requirements, use cases, communication plan, schedule, risk and issue plans, and status reports. Developed alternatives within budget and schedule to satisfy changes in scope and direction; communicated changes to project sponsor.
• Lead multiple projects successfully through definition of systems strategy, developing systems requirements, designing and prototyping, testing,, defining support procedures, and implementing practical business solutions under multiple deadlines. Specifically responsible for implementing EPA ’07 corporate initiative, P3 vehicle testing platforms, and RFID plant solutions.
• Analyzed business processes in all levels of the business organization, documented business processes, and application system requirements.

Environment: IMS DB2, Java, Microsoft Project, Microsoft SharePoint, .NET, Rational Unified Process, SQL and Visio.

Confidential, Portland, Oregon

Project Manager, Web Managed Information Delivery

Responsibilities:

• Planned projects through task level tracking and maintaining plan vs. actual documentation, informing management of progress status reporting and issue resolution. Performing cost/benefit analyses, utilization analyses, and value analyses to establish guidelines for assigned projects.
• Coordinated project directions and schedules to maximize benefits and minimize impacts to the customer organizations. Assisted in the resolution of all functional and technological problems, which extended across organizational and functional lines.
• Evaluated requested changes to assess their impact upon existing systems, and recommended solutions.
• Complied with BPA's Internet and data processing security procedures that applied to assigned tasks.
• Ensured compliance with BPA, Department, and other Federal guidelines and regulations when applicable.
• Participated in development and updating of TBL Web Services strategic goals.
• Responsible for implementing company-wide Corporate Communications Portal.
• Mentored IT Specialists in analysis and project management and all aspects of the Web systems software development project lifecycle processes.
• Analyzed business processes in all levels of the business organization, documented business processes, and application system requirements.

Environment: Adobe Photoshop, Microsoft SharePoint, Microsoft Project, Microsoft SourceSafe, Microsoft Visual Studio.NET, Visio. Confidential, Portland, Oregon Consultant Systems Lead Senior/Project Manager, Web Center of Excellence, Data Warehousing, and Corporate Applications

Consultant and Project Manager

Confidential

Responsibilities:

• Maintained a strategic as well as expert working knowledge of the latest technologies available in the marketplace and made appropriate recommendations to corporate officers weekly.
• Analyzed, planned, developed, and implemented new processes for the Web Center of Excellence and Data Warehousing that expanded on PacifiCorp’s Project Life Cycle. These processes previously lacked in precedence within PacifiCorp’s Web Center of Excellence and Data Warehousing organizations.
• Oversaw and managed multiple data warehousing projects with conflicting deadlines to ensure adherence to project timelines and critical review dates including implementing a company-wide Cognos reporting tool.
• Demonstrated proven ability to deliver results by gathering detailed business requirements, building project plans, managing customer expectations, managing experienced developers to create and deliver over fifty-six complex Web application conversions from Cold Fusion to J2EE in less than six months lacking precedence.
• Developed Web application specifications, plans, and schedules for maintenance of existing Web applications as well as streamlining and enhancing their online presences.
• Directly managed all efforts of a web development team of twenty-three contractors to make them highly productive while creating a world-class web presence consistent to PacifiCorp’s Blueprint Strategy. Responsible for managing personnel issues, screening, interviewing, hiring, and costs.
• Proven ability of strong interpersonal skills, good working relationships, highly effective organizational skills, and direct management of twenty-three individuals.

Environment: Java, JavaScript, HTML, XML, XSL, XSLT, CSS, J2EE, JSP, Java Servlets, TIBCO, BEA Weblogic Application Server, Adobe PhotoShop, Casewise 2000, Cognos, Microsoft Project, SAP, and Visio.

Confidential, Hillsboro, Oregon

Senior Web Application Developer

Responsibilities:

• Analyzed business processes in all levels of the business organization, documented business processes, and application system requirements.
• Worked closely with marketing program managers and IT professionals to determine application requirements and chose implementation approach.
• Reviewed program design efforts of other application developers.
• Managed the production team of web developers. Also responsible for screening, interviewing and the hiring of web developers.
• Authored database-driven B2B Enterprise eCommerce applications lacking precedent using CSS, HTML, J2EE, JavaScript, Java Servlets, JSP, and XML using BEA Weblogic Commerce Server 3.2.
• Lead developer for identifying, defining, delegating, and tracking tasks for production team web developers by designing specifications, defining the product development cycle, and implementing updated product releases.
• Generated design standards and quality assurance processes to ensure that team members met design and production standards.
• Delivered customer and project deliverables for Albertsons.com, Go Network, MET, My Family, Photo Marketing Association, PhotoKina, Savondrugs.com, and Walgreens.

Environment: Java, JavaScript, HTML, XML, XSL, XSLT, ASP, CSS, J2EE, JSP, Java Servlets, BEA Weblogic Application & Commerce Servers, Adobe PhotoShop, Borland JBuilder, Intersolv PVCS Version Manager, Macromedia Dreamweaver UltraDev 4, Macromedia Flash 5, Macromedia Generator 2, Microsoft Project, Premia CodeWright, and Visio.