SUMMARY:

• Over fifteen years’ experience in project and program management, team building, management consulting, systems development,capacity/cost planning, business re - engineering/financial analysis (ROI-NPV), and production support. Successfully led and delivered innovative information technology solutions working with key businesses partners
• Focuses on ICD-10, Revenue Cycle Cerner/Epic/Clarity metrics, requirements analysis, data architecture, development of enterprise-wide systems for financial services/mortgage banking, health care, billing, data warehousing/data marts/Business Intelligence/analytics, sales force automation, financial risk management, and ERP app integration.
• Extensive experience in setting up the PMO, coordinating multi-disciplinary teams,wrote and implemented PM methodology/deliverables, developed project/program documents, risk/issue processes, compliance processes, budget/funding packages, forecasting, project communications, stakeholder and vendor management.
• Developed program/project management deliverables, milestones, and integrated project plans. Managed the development ofa plan for employees/physicians, tracks program/project financial goals, business objectives, milestones, RFP, and other project artifacts. Managed the full program/project life cycle (using CMM Level 2/Project Management methodologies)

TECHNICAL SKILLS:

Technology and Tools: Visual Basic (3,4,5), MS Access, VBAppHigh Oracle Developer/Designer 2000/6iHigh MS ASP.Net/Cold Fusion v4.xHigh C++/Java J2EE/C/JavaScript/JSP/Struts/XMLMedium IBM Websphere/Oracle App ServerMedium Business Objects 5.1.x/Sharepoint/EPM LiveHigh Data Modeling - Database Sybase PowerDesigner(UML)/Data Arch 9.xHigh Erwin 3.5.x-8.x-9.x/Oracle Designer 2000High UML (Rational Rose, Visio) High Business Objects universeHigh DBA/Design/PLSQL - Oracle 7.x/-11.xHigh Design &Prog.-MS Access/ SQL ServerHigh NoSQL DB/Hadoop MapReduceMedium Design &Prog. - Sybase 10.x/DB2 SQLMedium Operating Systems Windows xp-7/ Linux, Sun SolarisMedium Languages French/Spanish/TagalogLow/Low/High

PROFESSIONAL EXPERIENCE:

Confidential, Los Angeles, CA/Teaneck, NJ

Program Director/Program Manager

Responsibilities:

• Design and Build services for Datacenters/Networking, Servers/VM, End User Computing, capacity planning and provisioning and monitoring of applications, network devices, storage devices, databases and Virtual Devices Infrastructure (VDI) setup at the client and Cognizant datacenters
• Responsible for managing IT departmental activities as Chief of Staff for VP of application development
• Responsible for program management/communication planning, executive status reports, scheduling and tracking program financial goals, business objectives, milestones, deliverables, and Risks, Actions, Issues, Decisions (RAIDs) processes.

Confidential, Los Angeles, CA

Program/Project Manager

Responsibilities:

• Responsible for program management/communication planning, executive status reports, development for employees/physicians, scheduling and tracking of program financial goals, business objectives, milestones and deliverables.
• Created processes for contingency planning, issue control, risk control, change control and dependency management. Coordinated program change control, Risks, Actions, Issues, Decisions (RAIDs), deliverables, and dependencies across multiple work-groups/multiple ICD-10 remediation projects.
• Provides PMO presentation,program deliverables and coordinates with ‘C’ level stakeholders. Implemented PMO reporting infrastructure/tool for program reporting in Share-point.

Confidential, Pasadena, CA

Program Manager:Program Manager

Responsibilities:

• Responsible for program management/communication planning, executive status reports, scheduling and tracking program financial goals, business objectives, milestones and deliverables.
• Created processes for contingency planning, issue control, risk control, change control and dependency management. Coordinated change control, Risks, Actions, Issues, Decisions (RAIDs), deliverables and dependencies across multiple work-streams for the program
• Provides PMO presentation and works with major stakeholders to complete program deliverables. Implemented an end-to-end PMO reporting infrastructure/tool for the program using Share-point and EMP-Live.
• Developed requirements definition, standard metrics (front, middle, back end metrics), data models (Erwin), KP deliverables standards. Facilitated JAD sessions in areas of KPHC Epic/Clarity/ePremis/Chroniclesdatabases
• Managed application development and production support teams for database warehousing/business intelligence systems (data reporting & analytics/business analysts, ETL developers, Business Objects developers, data modelers, DBAs, and data integration analysts). Platform: Informatica, Ab Initio, Web Focus, Business Objects, XML/SOAP Web Services, Oracle/SQL Server/DB2/UDB/Teradata across Kaiser’s application systems, Kaiser’s Enterprise Data Warehouse, and ERP’s (CIWRS, KPHC/Clarity, /Foundation Systems, OneLink, Supply Chain, PeopleSoft HR/EPM/CRM).
• Mentored revenue cycle analysts on Business Objects universe, data mart, metrics design, and dashboard designDeveloped and managed RFP for external bidding. Co-developed data warehousing project management methodology for Kaiser. Contributor to the TEAMS deliverables template and PM processes workflow.
• Accountable for project budget, forecast (IT Cognos), CAClarity, executive status reports, task definition, issue log, production releases, SLA, SOW, client coordination, and day-to-day project management

Confidential, El Segundo, CA

Sr. Manager/Program Manager

Responsibilities:

• Managed a team of 14 administrators and developers. Responsible to plan, direct, control, support, and report on the web/portal development projects under ROME. Manages vendor service and contractdelivery
• Responsible and accountable for achieving project budgets and contractual commitments for CSC to Raytheon. Manages/hosts more than 20 J2EE/Portal application deployments to the ROME environment from development to production.

Confidential, Financial Services, NY, NY

Management Consulting Manager:

Responsibilities:

• For a major telecommunications company, Confidential (now AT&T), led the design of a PeopleSoft HR, Time/Labor, Payroll and Oracle Financials enterprise data mart/data warehouse system using Oracle/Business Objects. Managed project team meetings, interfaced with the client stakeholders, conducted performance reviews for team members, designed the architecture (web, application, database, and batch servers), defined business and functional requirements, designed ETL processes, reporting strategy, and overall security.
• For a major global investment/banking group(Asia, Europe, US), Credit Suisse/First Boston, led the requirements analysis, functional design, data integration/systems architecture design of their US GAAP financial reporting module, assembled, mentored and managed project resources, conducted the multi-disciplinary client and team meetings, coordinated with project sponsors, and oversaw overall project delivery. Involves restructuring systems from front office, to settlement, and to back office systems, included rationalizing the chart of accounts, to support the transition from Swiss GAAP to US GAAP accounting standardsto enable listing with the New York Stock Exchange. Designed, developed, and deployed a web based global derivatives hedging reconciliation and tracking workflow system.
• For a major investment/insurance company, Nationwide Insurance, led the data integration and architecture design of security holdings/mortgage holdings data mart/data warehouse using Delphi 4.x/Oracle 8.x. The project is an investment decision support tool that allows consolidation of holdings information, for risk management and portfolio analysis.
• At St Paul Cos., a major investment/insurance company, led the data integration and migration (Sybase 10.x, Solaris 2.x) of existing security holdings/mortgage holdings data to AlgoRithmicsHistoRisk (using Sybase) and RiskWatch to implement risk management policies. Developed AlgoRithmics code to provide standard risk management reports.
• Led the requirements analysis, functional design, technical design, modeling and development of an enterprise-wide workflow, reporting, client management, imaging, and billing system for Impath (pathological/cancer research laboratory) to satisfy FDA documentation requirements. This Laboratory Information Management System receives test samples from various health care providers to Impath’s laboratory workflow system and routed to multiple testing laboratories. Result analysis and images are saved in the database and billed and shipped using the system. Uses Oracle Server/Objects for OLE, image processing, distributed objects, triggers, stored procedures, and Visual Basic.
• For a major entertainment company, managed the development support team responsible for database design using object oriented design (Rational Rose)/UML/Oracle designer, Oracle database architecture, web development using java server pages, and EJB. Designed the database architecture used to load various media objects and impressions for their various web sites. Managed and mentored a team of Oracle DBAs to support both prod.and dev. web sites.
• Led the design and development of an web based application for USAA, a major financial company(Oracle/MS Active Server Pages) to deliver the ACUMEN personal financial profiling system for USAA insured members
• Led the development of sales force automation system for a sales force automation provider, Fastech/Gelco. The system is designed for laptops and pen-based computers to assist pharmaceutical sales professionals with field contact management.

Confidential, Cypress, CA

Project Manager

Responsibilities:

• Manages database warehousing ETL developers, vendors, and provides a leadership role for database analysts and developers for the Pricing and Under-writing data mart projects using Business Objects, Crystal Reports, Ascential Data Stage, and Oracle/PLSQL.
• Managed project plan, production releases, stakeholder coordination, vendor management/coordination
• Managed multiple project budgets and successfully liaise with the executive steering groups

Confidential, Walnut CA

Project Manager(consulting)

Responsibilities:

• Decision Support Manager; performs general oversight for standards and procedures for database usage, production support, security and data distribution for a major health care organization in Southern California. Manages the database admin, data warehousing (Cognos/Oracle/SQL Server/HP Unix), and Business Intelligence/reporting teams. Provided leadership role for the database analysts and reporting personnel throughout the organization.
• Project Manager for Elite’s billing and accounting system (15 developers, 8 business analysts, and other indirect reports). Elite is the global market leader in financial and practice management software for professional service firms worldwide. Release project management for Elite’s next generation product, enhancement /software releases of existing code from requirements analysis, functional requirements, scoping, development, to QA. Enhanced Elite’s PM processes using PMBOK methodologies for CMM level 2
• For the leading lease software management company, Accruent, Inc, led the architecture, design and development of an enterprise data mart/data warehouse system using Oracle/Business Objects. Managed and designed the architecture (dashboard, database, and WebIntelligence servers), defined business and functional requirements, designed and developed ETL using Data Junction/Oracle PLSQL, tuned Business Objects repository, developed reports, reporting strategy, and defined overall security design.

Confidential, NY, NY

Sr. Programmer/Analyst

Responsibilities:

• IT Oracle consultant for an insurance company, AXA/Equitable Cos., with their re-engineering effort to migrate mainframe to client server technology. Completed the migration and software development of the Agent Information database from an IBM DB2 environment to the Oracle environment (using stored procedures, triggers, C/C++) andthe Agent Financial Modeling and Segmentation system to provide agent sales analysis. Designed the distributed database architecture and security, conducted database and application logic tuning, converted DB2 data to Oracle format, and provided DBA support.