SUMMARY:

• Experienced leader, Project Manager, 15+ years’ experience, PMP certified, focused on project management best practices. Strategic and analytical thinker, while detail oriented, focused on efficiency, governance and optimization of systems and processes, risk mitigation, while monitoring budget and project deadlines. Self - starter, able to multitask and wear many hats with minimum supervision. Great skills in communication, team building, facilitation and . In my current role, I worked on many global projects with great impact on the bottom line, reduce time spent per transaction, achieve business objectives and provide visibility to management. Black Belt Six Sigma & SCRUM s in progress..
• My approach as PM - focus on PMI/PMP best practices, business requirements data gathering, documentation, process flow, users flow, process mapping, risk and change management, VOC, input from SMEs(as needed), constant communication between project team, by-weekly project progress updates., project tracking against budget and deadlines. I am a firm believer in doing things right at first time.
• Project/Program Management
• System Design, Evaluation & Implementation
• Process engineering, process flowcharting and mapping
• Business Process Improvement, Innovation and Optimization
• Change Management
• Policies & Procedures (Standardization, Global Centralization & Governance)
• Inventory Management
• f systems, processes, other
• Develop business case and ROI analysis for projects
• Excel, Word, Smartdraw, Visio, PowerPoint, Solomon, Concur, SalesLogix, Mercola, Radius, igrafax, other

PROFESSIONAL EXPERIENCE:

Confidential

Process Engineer

Responsibilities:

• Focus on Six Sigma, best practices and other standards to implement and maintain automation and/or improve current process and procedures (SIPOC, VOC, process mapping, process requirements). .
• Documents new and existing processes both at a high level for business consumption as well as at a technical level to ensure maintainability and supportability.
• Troubleshoots failures in existing automation, provides root cause analysis and recommends solutions.
• Process engineering, flow charting and mapping to illustrated future integrations, systems, processes, etc. Each project will include a flow chart of system integrations, user’s responsibility, process flows; follow by new policy and procedures. The process flow documentation is leveraged in the manuals provided during roll out.
• Communicates directly with stakeholders for questions around detailed requirements once overall project direction is determined.
• Defines and develops the most efficient operational process methods, parameters, and procedures.
• Analyzes current operational processes to ensure they are consistent, compatible, and effective across functions and groups.
• Works closely with Business Analysts and Project Managers to drive process improvement.
• May also own and catalog tools used in operations by the various functional teams.
• Evaluates existing processes and recommends /implements improvements.
• Prepares extensive written documents, process work flow diagrams and business requirements.
• Researches new solutions through leading industry standards for processes, software applications and systems.

Confidential - San Antonio

Global Director of Process Innovation

Responsibilities:

• Provide project management best practices, strategic, operational and leadership directions while maintaining the company’s vision, monitoring project’s budget, timelines and teams.
• All projects follow a well-defined approach, from initiation to completion, including Project Objectives, SOW, Project Charter, Project Team, Steering Committee, project org chart, project planning and WBS, before and after flow charts related to current and future processes, risk log, issue log, change request log, lesson learned, project closure report, other)
• Ensure project teams understand all aspects of projects, their direct roles and responsibilities and the deadlines associated with each.
• Responsible for the design/re-engineering of global and/or regional processes, procedures, while increasing productivity, maintaining best practices and achieving various business goals.
• Process engineering, flow charting and mapping to illustrated future integrations, systems, processes, etc. Each project will include a flow chart of system integrations, user’s responsibility, process flows, follow by new policy and procedures. The process flow documentation is leveraged in the manuals provided during roll out.
• Responsible for harmonizing various “moving” parts of complex projects, coordinating between internal and external teams, to ensure project success.
• Project Manager for system evaluations, selection and integration of various solutions (i.e ERP, CRM, Project Profitability, Global HR, Global Payroll, other)
• Project Manager/Architect of Frost & Sullivan’s Global Project Profitability (planning to implementation) - very complex project, crossing into multiple layers of the business and systems, this implementation resulted in providing significant visibility and improvement for our Consulting projects, from budgeting to completion phases. Once the project was completed, a weekly reporting was designed for distributing the information to all users.
• Project Manager/Architect of Frost & Sullivan’s Global Sales Order module (planning to implementation) - this implementation resulted to significant Sales Order processing, from 20 min per SO to 2 min per SO.
• Project Manager for Global Implementation of ADP Payroll system in 30 countries
• Negotiate and analyse vendor responses, vendor contracts, to ensure best price and terms for company.
• Document all project details and lesson learned
• Responsible for identifying areas needed improvement, while developing and implementing global policies, procedures and best practices related to finance and other related processes.
• Standardize, write and implement new AR policies and procedures for all AR teams globally. Provide and clarifications to other AR teams as needed.

Confidential

Finance Manager

Responsibilities:

• Overseeing and responsible for all finance department functions (AR, AP, GL, Financials) and other related processes such as Purchasing, Inventory Control.
• Participated in strategic planning and implementing of new departments & workflows for newly opened company.
• Assist in starting from ground up a new company. Implemented new process flows and procedures, inventory and quality control.