SUMMARY:

• 14 years of experience in Project Management (8 years), Business Analysis (6 years), and Software Development (3 years)
• Experienced working in all the stages of the Software Development Life Cycle by following different methodologies RUP, Agile, Waterfall and CMMI
• Experienced in projects involving Application Integration, Up - gradation, Re-Architecture, Enhancement, Customization and Development
• Experienced working in various domains: Healthcare, Banking, Finance, and Bio-Technology
• Experienced in Disaster Recovery Plan (Business Continuity Plan) implementation and management, CMMI5 Process Implementation, Project Planning, and Project management
• Experienced in Cost Benefit Analysis, Feasibility Analysis, Impact Analysis, Gap Analysis, Conference Room Pilot (CRP) presentation, Change Management, Vendor Management, JAD Sessions, Dashboard Meetings, Project Status Reporting
• Reviewed and created various Requirements Documents, Project Documents, and Operational Documents

TECHNICAL SKILLS:

OS: Windows, UNIX

Languages: PL/SQL, SQL, JSP, VB, JAVA, HTML, XML, HL7

Management Tools: Rational Rose, Rational Requisite Composer, Test Director, Quality Center, Visual Studio

Version Control Tools: MS Visual Source Safe, Lotus Notes, MS Share Point, Livelink, Teamforge

Bug Tracking Tools: Repository Tool, Rational Clear Quest, Lotus Notes, Peregrine, Clarity, RADAR, JIRA, ALM

Database Query Tools: Toad, HOBS Query Tool, SQL Navigator, SQL Plus, MS sql Server

Databases/Middleware Servers: Oracle, MS Access, MS sql server, MS BizTalk, Cloverleaf, Webmethods, Informatica

ERP Systems: Oracle Service Contracts, Install Base, Inventory, AP, AR, HRMS (OAB), Oracle Discoverer

WORK EXPERIENCE:

Confidential, Quincy, MA

Senior Program Manager

Responsibilities:

• Managed data migration project from Lagacy eligibility system to the new HIX system
• Managed DW team for reporting requirements related to eligibility system
• Primary contact to the MH Executive team and their respective staff, other state agencies, and Systems Integrator vendor.
• Lead PMO team for tracking various project deliveries, and Operational Readiness.
• Lead a team of Application Manager, Quality Manager, Technical Manager, and Implementation Manager regarding synchronization of tasks and activities necessary to meet milestone dates.
• Assess the need for additional staff and hire them to form a team to achieve project goals.
• Work with project sponsors to create roadmap, prioritize/reprioritize functionalities based on the predefined and evolving business needs
• Define and manage project development process to include monitoring project scope and change control processes, as well as monitoring outside vendors and agencies to meet project deliverables.
• Review various project processes frequently for modification or improvements and inform the project team.
• Create corrective action plan for delays and inform project sponsors.
• Asses the need for various status update meetings, project communication plans and drive them.
• Identify risks associated with scope, schedule, and quality.
• Identify conflicts between cross functional team and resolve them
• Prepare comprehensive strategic plans in the areas of quality control, risk management, change management, testing, and other associated project management areas.
• Manage SMEs team and functional design teams (including resources from various state agencies).
• Analyze federal regulations to determine business and IT impacts relevant for the HIX/IES project.
• Lead JAD sessions at the Level Setting Phase and assigned “Dedicated Technical/Functional Leads” to each work track
• Work with information architecture teams to develop functional scenarios, screen mockups, etc.
• Develop and maintain detailed project plans, work breakdown structures, project checklists and budgets to meet established, aggressive HIX/IES business analysis and functional design timelines.
• Lead a team of Application Manager, Quality Manager, Technical Manager, and Implementation Manager regarding synchronization of tasks and activities necessary to meet milestone dates.
• Collaborate with the Center for Consumer Information and Insurance Oversight (CCIIO) and other federal agencies related to the success of the project.
• Lead PMO team for tracking various project deliveries, and Operational Readiness.
• Manage production Incident Management efforts/team for triaging, and prioritizing production issues/defects.

Confidential, Lexington, MA

Consultant

Responsibilities:

• Lead a team of SMEs to define requirements for new portal features for login password, audit logs, account provisioning, account administration, global search and test provisioning
• Proposed new organization permission hierarchy for enhanced security, roles and permissions and documented interface requirements from new portal to salesforce

Confidential, Westborough, MA

Program Manager

Responsibilities:

• Worked with vendor and cross functional business team to manage requirements, change requests, UAT, and other functional efforts to help business connect with the development team
• Lead Change Management Group for the additional and revised requirements
• Lead a team of business analysts to document requirements for client setup, test setup (AP, Flow, Cyto, Biochem and Molecular), EDI profile setup, transmission type and mode at BizTalk and Cloverleaf server, Siebel CRM and Xifin
• Gathered customization and setup requirements for SCC (LIMS) and Web Methods for the XML routing
• Managed interface team that documented requirements between LIMS, Oracle Apps (Siebel CRM, AP, AR), and Xifin
• Managed billing team that documented and configured bill codes of different “Lab Tests” (AP, Flow, Bio-Chemical and Cytogenetic tests) from in SCC for SCC-Xifin interfacing
• Documented various standard and customized “Lab test” report templates, XML output and transformation map from XML to HL7 for bills, claims and reports at BizTalk and Cloverleaf
• Managed a team for documenting Data warehouse ETL and report requirements for Medical Affairs and Marketing team
• Managed a team of business analysts and testers for testing of the Electronic Client interfaces by interface data flow (XML and HL7) between Client, BizTalk, Cloverleaf, FUSION, SCC, Web Services and the End Client
• Proposed the usage of Confidential Compare tool to minimize the testing efforts and errors

Confidential, Hopkinton, MA

Sr. Oracle Consultant

Responsibilities:

• Defined locations, customers, approval groups, lookup codes and control options approval procedures for Service Contracts module; Setup new clients at Siebel CRM and tested the same
• Tested interface data flow between Catalyst, Install Base, AP, AR, invoices and Contracts modules of Oracle Apps
• Created Extracts for performing testing and fixing the accounts differences between AP and AR module

Confidential, Minneapolis, MN

Senior Business Systems Consultant

Responsibilities:

• Documented migration plan for business critical files and applications (Lotus Notes, Paybase, PFW etc.) from existing location to another location to enable disaster recovery, which ensures business continuity in case of disaster
• Performed analysis on the business integration, up-gradation and revised architecture for the applications migrated
• Planned for the maintenance of the Current Application Systems while managing the migration and hardware set up of the same application to the new location with the multiple lines of businesses, migration team and IBM
• Coordinated with Change Management team for engaging vendors for hardware setup and extra storage allocation

Confidential

Banking Business Analyst

Responsibilities:

• Documented banking processes of HPB and then mapped with the banking processes followed in Finacle to do gap analysis
• Gathered enhancement requirements for interfaces of Payment Systems (ACH), Corporate and Retail customer's charges, Corporate and Retail customer bank statements, Loans, Finacle CRM
• Developed exchange rate module using Java Scripts, JSP and SQL queries and mentored other developers

Confidential

ERP Analyst/Developer

Responsibilities:

• Analyzed and documented enhancement requirements of HOBS system, based on the issues related to the various Health Insurance plans/policies (HIPPA, COBRA etc) and Annual Enrollment process
• Managed the configuration activities of the OAB system
• Analyzed issues with the business logic of the application based on the new health insurance plans and the interface with HRMS module
• Implemented processes, like Quality Assurance checks, Version Control for the documents and deliverables etc., to maintain the project at CMMI5 level

Confidential

Design Engineer

Responsibilities:

• Documented requirements for the up gradation of the legacy software to design pipeline system for the housing complexes
• Presented different design options with cost benefit analysis report to executive committee
• Designed drainage system for a township and a golf course